"not installed properly" error persists

Hello
I would appreciate any help I can get about this issue:

I have Sonar HS6XL, running on Windows Vista (yeah, I know... but it's
been fine until very recently...).
Something has happened recently that makes it impossible for me
to open the program, either directly or with a project file. I get the
error message, "SONAR is not properly installed. Please reintsall using
your original CD."
Of course I have reinstalled, uninstalled everything AND re-reintsalled,
with the 6.2.2 patch and without, and the problem remains.
I ran the patchapp utility CW has online which is supposed to repair
registry entries (or whatever) -- it says there is "Nothing to do."

I did run a registry "clean-up" tool recently, but after this error began,
I "restored" back to the previous registry settings, which should have
put everything back as it was when Sonar was working just fine.

After the third time on hold with CW Tech Support for more than 20 minutes
with no answer, I'm reaching out to any kind soul who might have a thought.

Thanks in advance.
Jeff Reim
(Part-time composer/arranger who can't
currently compose or arrange anything)

Most registry cleaners are absolute poison as far as Sonar/HS goes.

The best thing to do is if you have an actual system restore point from before you ran the registry cleaner to use that restore point. Then, uninstall and reinstall.

ew

Thank you all for your suggestions.
I appreciate your taking the time to help out.

The registry tool I used was "RegCure."

I tried using System Restore, but could not get all the way back
to the point before I ran the registry cleaner. When I try to get
back to that point, or earlier, it does not work. So I ended up
restoring several times -- back one point at a time -- until I
reached a point where I got an error message each time, and
I could restore neither there nor earlier.

If indeed it comes to a "clean re-install" of Vista, how do I do
that without losing documents and settings -- just back up to
disc? Or is there some trick? As you can no doubt tell, my
experience level with system issues is less than expert. I'd
appreciate any more info that might help me get Sonar up
and running again.

Thanks again
Jeff

Most registry cleaners are absolute poison as far as Sonar/HS goes.

???

I use Abexo Free Registry Cleaner every time I uninstall or remove anything.............

It works flawlessly........................it never creates a problem......it prevents them.

Abexo has never presented a problem for any of my audio apps.........

SHS4, Prof7, SF4.5 ,SF AS8, Sam8SE, T-Racks, BIB, Jamtrax, Power Tracks10