purchasing problems, hope you can help
hi,
I recently bought Sonar X3 from Cakewalk themselves, liking it over the last couple of weeks. I have then bought the upgrdae via JRR Shop to Sonar X3 Studio.
after a week of waiting i have eventually been given a code but it does not seem to register anywhere via the software, the code is a few digits too long to fit in to the registration code slot.
It looks a lot like a download key I got from Cakewalk when buying directly but i cannot get it to link to cakewalk or to be able to download the studio version.
If anyone has insight or has had this happen before I would appreciae some help.
I have contacted JRR Shop who said download the demo and register, but code too long as i said plus teh download is for producer not studio.
I have also contacted Cakewalk but no reply as yet and as its the weekend will be a few days till they answer.
so after a week of waiting i still do not have the software installed but any help would be appreciated.
I should ahve gone through Cakewalk instead, but for the few extra ££'s i didnt have it was not an option at this time
cheers
Tony