ZincTrumpet
Max Output Level: -73 dBFS
- Total Posts : 891
- Joined: 2014/12/02 13:30:11
- Location: UK
- Status: offline
"General Error" dialog box after saving!
I have been getting "General Error" (very helpful) a lot lately when saving and it's making me very nervous.  I have got used to saving my work a lot after Melodyne was causing crashes so I have stopped using it. However, I still save quite regularly but when this happens I effectively lose everything from the previous time I saved my work. I then have to exit without saving, reload Sonar and then reload the last save and redo the lost work. Is anyone else seeing this? I am on the second update of SONAR 2016.9. Thanks ZT
|
Zargg
Max Output Level: 0 dBFS
- Total Posts : 10666
- Joined: 2014/09/28 04:20:14
- Location: Norway
- Status: offline
Re: "General Error" dialog box after saving!
2016/10/21 05:19:22
(permalink)
☄ Helpfulby ZincTrumpet 2016/10/21 14:15:02
Ken Nilsen ZarggBBZWin 10 Pro X64, Cakewalk by Bandlab, SPlat X64, AMD AM3+ fx-8320, 16Gb RAM, RME Ucx (+ ARC), Tascam FW 1884, M-Audio Keystation 61es, *AKAI MPK Pro 25, *Softube Console1, Alesis DM6 USB, Maschine MkII Laptop setup: Win 10 X64, i5 2.4ghz, 8gb RAM, 320gb 7200 RPM HD, Focusrite Solo, + *
|
Bristol_Jonesey
Max Output Level: 0 dBFS
- Total Posts : 16775
- Joined: 2007/10/08 15:41:17
- Location: Bristol, UK
- Status: offline
Re: "General Error" dialog box after saving!
2016/10/21 05:47:38
(permalink)
☄ Helpfulby ZincTrumpet 2016/10/21 14:15:07
I used to get this now and again, but as far as I can tell, it did not have any adverse effect on any of my projects.
I think it's safe to ignore it.
CbB, Platinum, 64 bit throughoutCustom built i7 3930, 32Gb RAM, 2 x 1Tb Internal HDD, 1 x 1TB system SSD (Win 7), 1 x 500Gb system SSD (Win 10), 2 x 1Tb External HDD's, Dual boot Win 7 & Win 10 64 Bit, Saffire Pro 26, ISA One, Adam P11A,
|
Klos Studios
Max Output Level: -90 dBFS
- Total Posts : 45
- Joined: 2007/11/19 08:52:35
- Status: offline
Re: "General Error" dialog box after saving!
2016/10/21 06:32:15
(permalink)
☄ Helpfulby ZincTrumpet 2016/10/21 14:15:12
I have seen this. My work around is to press 'play' for the project.
After a few seconds of audio I stop and then save without seeing the 'general error' message.
I suspicion playing the project resets something....but have no clue what.
Klos Studios Sonar Platinum, RME Fireface, StudioCat Computer, Windows 10
|
ZincTrumpet
Max Output Level: -73 dBFS
- Total Posts : 891
- Joined: 2014/12/02 13:30:11
- Location: UK
- Status: offline
Re: "General Error" dialog box after saving!
2016/10/21 07:11:53
(permalink)
Thanks klos, I will give that a try when it happens.
Bristol, yes safe to ignore but I am still losing work (unless klos's workaround does the trick).
Zarqq, I will try the latest update and come back here if it's no better. I was using quite a few plugins so maybe related to one of them.
Thanks for the help,
ZT
|
VariousArtist
Max Output Level: -63 dBFS
- Total Posts : 1397
- Joined: 2003/11/07 15:03:09
- Location: London, UK & California, USA
- Status: offline
Re: "General Error" dialog box after saving!
2016/10/21 10:57:05
(permalink)
☄ Helpfulby ZincTrumpet 2016/10/21 14:15:21
I get this now and then. I have found that if you wait for a while (say 5-10 minutes), it'll let you save without the error.
|
Jeffiphone
Max Output Level: -87 dBFS
- Total Posts : 173
- Joined: 2014/09/27 19:58:17
- Location: Santa Rosa, CA
- Status: offline
Re: "General Error" dialog box after saving!
2016/10/21 11:10:57
(permalink)
☼ Best Answerby ZincTrumpet 2016/10/21 14:15:51
I run into this quite frequently too. I agree with the "hitting play" thing mentioned above. It does seem to work. Also, make sure you just let things settle a minute or so before saving. Like if you do any major editing or bouncing, etc. Sometimes I catch myself hitting save right after I make some sort of adjustment. I think Sonar is still processing the edit or whatever, and it can't handle saving at the same time.
I've also noticed I have this problem while closing a project. But if I wait a minute or two before closing (and hit play/stop), it seems to close ok. Fortunately when this happens during closing, I don't lose any work because I've saved prior.
I've also learned to let my computer sit for a couple minutes after booting before opening a project. Turn it on, go grab a beer or something, then come back 10 minutes later when the computer is fully booted and ready to go. Starting early always caused me problems.
~Jeff
Acer with i7 processer - Sonar Platinum 64bit - Windows 10 64 bit - Focusrite Scarlett 2i2 (2nd Gen) -
|
ZincTrumpet
Max Output Level: -73 dBFS
- Total Posts : 891
- Joined: 2014/12/02 13:30:11
- Location: UK
- Status: offline
Re: "General Error" dialog box after saving!
2016/10/21 14:17:12
(permalink)
Thanks for your help guys, hitting play seems to be the answer!
|
Anderton
Max Output Level: 0 dBFS
- Total Posts : 14070
- Joined: 2003/11/06 14:02:03
- Status: offline
Re: "General Error" dialog box after saving!
2016/10/21 20:07:24
(permalink)
I get it very rarely, but have yet to figure out what causes it. It used to freak me out ("Oh no!! A General Error!!) until I found that hitting Play de-fanged it.
|
tenfoot
Max Output Level: -53.5 dBFS
- Total Posts : 2186
- Joined: 2015/01/22 18:12:07
- Location: Qld, Australia
- Status: offline
Re: "General Error" dialog box after saving!
2016/10/21 21:26:15
(permalink)
I have seen this occasionally of late as well. Apart from making me a little nervous it doesn't seem to affect the project though - I just resave.
Bruce. Sonar Platinum 2017-09, Studio One 3.5.3, Win 10 x64, Quad core i7, RME Fireface, Behringer X32 Producer, Behringer X32 Rack, Presonus Faderport, Lemure Software Controller (Android), Enttec DMXIS VST lighting controller, Xtempo POK.
|
Bristol_Jonesey
Max Output Level: 0 dBFS
- Total Posts : 16775
- Joined: 2007/10/08 15:41:17
- Location: Bristol, UK
- Status: offline
Re: "General Error" dialog box after saving!
2016/10/22 04:06:11
(permalink)
What don't understand is why ZT says he has lost work through this:
"I still save quite regularly but when this happens I effectively lose everything from the previous time I saved my work."
The only times I have ever seen this message is right after a [successful] save. More information required I think
CbB, Platinum, 64 bit throughoutCustom built i7 3930, 32Gb RAM, 2 x 1Tb Internal HDD, 1 x 1TB system SSD (Win 7), 1 x 500Gb system SSD (Win 10), 2 x 1Tb External HDD's, Dual boot Win 7 & Win 10 64 Bit, Saffire Pro 26, ISA One, Adam P11A,
|
gmp
Max Output Level: -70 dBFS
- Total Posts : 1033
- Joined: 2003/11/08 04:14:02
- Location: Nashville, TN
- Status: offline
Re: "General Error" dialog box after saving!
2016/10/26 01:58:55
(permalink)
I've gotten this error for 1.5 years ever since I got my new computer with Win 8.1. This never happened with Win 7 and my old Layla sound card It still happens sometimes with Win 10. It happened a lot more with 32 bit projects.
Right now I only have 1 32 bit project left that's active and even very recently I've gotten it a few times. I quickly hit the spacebar 2x to start and stop. Hit save and it always works fine. Never lost a thing. It's pretty harmless if you use the spacebar method.
Gerry Peters Midi Magic Studio http://gprecordingstudio.com/ Album Productions and Songwriter Resources Cakewalk By Bandlab, Platinum 64 + 32 bit, Studiocat AsRock Z97 motherboard, Haswell CPU 4790k @ 4.4GHz, RAM 16GB DDR3/1600, Windows 10 Pro all updates including optional, MOTU AVB Ultralite sound card/Midi interface/Dig mixer, onboard Video HD4600. Midisport 2x2 midi interface, Vienna Instruments, Ivory II piano, Komplete 9, Superior drummer. 5 HD's - OS drive 250GB SSD, Samples drive 1 500GB SSD, 3 data HDs - total of 6.5T
|
andy_grahammer
Max Output Level: -90 dBFS
- Total Posts : 40
- Joined: 2015/03/30 10:37:22
- Location: Germany
- Status: offline
Re: "General Error" dialog box after saving!
2017/05/11 18:32:05
(permalink)
Had this "General Error" just now with the latest Update [23.4.0 BUILD 38].
I couldn´t save nor save as. It always showed "General Error" and didn´t save at all.
The "Play-Button" method didn´t work for me but I could eventually save my project with "save copy as...". :-)
Sonar Platinum x64 - 23.8.0 BUILD 30 [2017.08] Windows 10 x64 (10.0.10586.633) Intel Core i7 4th gen 3.33 GHz 16 GB Ram Roland Studio Capture UA-1610
|
gmp
Max Output Level: -70 dBFS
- Total Posts : 1033
- Joined: 2003/11/08 04:14:02
- Location: Nashville, TN
- Status: offline
Re: "General Error" dialog box after saving!
2017/05/12 05:27:39
(permalink)
It's been a long time since I've seen the general error, yet I did see 1 so far with 2017.04 which I very recently updated to. I hope this thing hasn't come back. I hit save a 2nd time and it worked. I didn't have to use the play button method
Gerry Peters Midi Magic Studio http://gprecordingstudio.com/ Album Productions and Songwriter Resources Cakewalk By Bandlab, Platinum 64 + 32 bit, Studiocat AsRock Z97 motherboard, Haswell CPU 4790k @ 4.4GHz, RAM 16GB DDR3/1600, Windows 10 Pro all updates including optional, MOTU AVB Ultralite sound card/Midi interface/Dig mixer, onboard Video HD4600. Midisport 2x2 midi interface, Vienna Instruments, Ivory II piano, Komplete 9, Superior drummer. 5 HD's - OS drive 250GB SSD, Samples drive 1 500GB SSD, 3 data HDs - total of 6.5T
|
chuckebaby
Max Output Level: 0 dBFS
- Total Posts : 13146
- Joined: 2011/01/04 14:55:28
- Status: offline
Re: "General Error" dialog box after saving!
2017/05/12 13:24:32
(permalink)
its possible you can not over write the file because a process is still running (a plug in is my guess).
But creating a new "Save as" isn't over writing anything so it saves no problems.
I would check my plug ins to see if some type of process is running in them.
I have seen plug ins dirty projects just by simply being there.
Windows 8.1 X64 Sonar Platinum x64 Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GBFocusrite Saffire 18I8 - Mackie Control
|