Free update for VS-700 owners

Re:Free update for VS-700 owners (Crg)

Mon, 08 Feb 2010 05:55:16 GMT

Posting here will rarely get you a response from Tech Support. As to contacting them directly, you might have to wait for your turn so to speak. I've always gotten great response from tech support. Sometimes not as quick as I'd like but a response and solution none the less. I've gotten solutions to problems I thought were closed several weeks later. They were working on it.
As to the free update: Did you purchase the V700C in the time frame outlined? Did you get a notification at time of purchase? Why don't you call them.

Re:Free update for VS-700 owners (madbri)

Mon, 08 Feb 2010 05:09:13 GMT

" />Is anyone else getting no response from Cakewalk when sending messages directly or posting here? I'm a long-time user and a big fan but unimpressed by the level of support. Can anyone verify that as a user of Sonar 8 and the VS700C consol, I'm eligible for the free upgrade to 8.5?

Previously I was offered some free material (DVD/book) if I upgraded directly via Cakewalk and that didn't arrive either. This isn't looking very good from where I'm sitting: I've invested a lot in you people...

Re:Free update for VS-700 owners (madbri)

Fri, 05 Feb 2010 05:16:00 GMT

Does this free upgrade apply to purchases of the VS700C?

Re:Free update for VS-700 owners (maurice38)

Tue, 06 Oct 2009 08:08:59 GMT

hi robin my name is maurice coppola from australia and i have bought the vs 700 studio in april this year and love it .i am trying to get the free upgrade to 8.5 but it says im not elligible which i think i am , can you please help, as i have emailed support with no response, i am getting frustrated . thanking you in anticipation .maurice

Re:Free update for VS-700 owners (Westside Steve)

Wed, 30 Sep 2009 11:58:00 GMT

Hi
I bought the VS 700 and went to the free update page.
Selected the physical version of 8.5 for $19 bucks.
When I check out I get an error at checkout message every time.

How can I get it?
Just call sales?

WSS

Re:Free update for VS-700 owners (xpesrx)

Tue, 22 Sep 2009 10:16:55 GMT

Ok.. off hold now.
First I had to educate the fellow that the free 8.5 upgrade was ALSO for purchasers of the V Studio... but then he simply sent me a link and serial number isntead of trying to make it where I can use the online store...
..so I assume that means the online store won't recognize us... so go ahead and call 888-cakewalk and they'll set you straight.

Re:Free update for VS-700 owners (xpesrx)

Tue, 22 Sep 2009 09:31:09 GMT

No...you can download now... you must have purchased VS700 after 1-1-2009

However, it's not working for my (trying to get DVDs also) so I'm on hold with 888.cakewalk

Re:Free update for VS-700 owners (Westside Steve)

Tue, 22 Sep 2009 09:15:07 GMT

So those who own the VS 700 will wait until January correct?

WSS

Re:Free update for VS-700 owners (xpesrx)

Tue, 22 Sep 2009 08:56:59 GMT

Nevermind... found it here: http://www.store.cakewalk.com/b2cus/ProductInfo.aspx?productid=30-TMTP1.00-2RE
Thanks CW

Re:Free update for VS-700 owners (xpesrx)

Tue, 22 Sep 2009 08:11:04 GMT

I know we get the 8.5 upgrade for free as Vstudio purchasers, but I also want the iZotope RX. Is there a discount code or something so that we can still take advantage of that bundle? $100 off or something looks about right??

Free update for VS-700 owners (Robin Kelly [Roland])

Fri, 14 Aug 2009 20:04:18 GMT

From the SONAR forum but it applies here too.

Cakewalk announces a special promotion for SONAR customers!

Purchase or upgrade to SONAR 8 Producer or SONAR 8 Studio at any participating music & sound retailer worldwide or Cakewalk.com starting July 1st 2009, and you'll receive the next feature-rich update to SONAR as a FREE download when released later this year. Cakewalk will be making the free download available to anyone who has purchased SONAR V-Studio 700 as well, starting from the product's initial release in January.

For more information visit the SONAR 8 Free Update Special page.

*Note: Offer not available for customers in Japan at this time*

Enjoy!
Kate