synth rack in X3

I was having a few issues with X2 so thought I'd try the X3 trial.
I opened an existing project and went to browser/insert synth and see the name of an existing custom layout but no synths listed.
I went to manage plug-ins/vsti and see 2 folders, one named vst2 and another named direct x.
I opened vst folder and see most of my synths but they're all greyed out except for a folder named Rapture.
I clicked on the Rapture folder and see Rapture greyed out.
I then clicked on one of the synths (Aria Player) under the registered synths column and then add plug-in and it's added to the vst folder and is not greyed out (YAY!).
I saved the layout with a new name and went back to insert synth.
I see my newly made layout but that's it, no synths.
I searched here for "synth rack x3" and got no results...huh?!
Then I googled "site: forum.cakewalk.com synth rack x3" but didn't find an answer.
Can someone please tell me what the heck I'm missing?
Thanks very much,
Randy 
 
 

Check the VST folder paths.

I just installed X3 and half my plug ins were missing, Seems it created it own new plug in folder. So all I did was use the plug in manager and add the old folders to the list of pathways. 
 

I did the reset and tried a couple other things but it looks like the issue I was having with X2 is not going to be resolved by buying X3.
X2 and X3 can see the Aria player (because I see it flash by on the scan and it shows up under the plugins column) but it won't show up in the default menu or any I create for some reason.
I've uninstalled/reinstalled Aria, GPO and IO more times than I care to mention.
I've taken it to the Garritan forum and Garritan support (never got an answer from them). 
 

Will the trial version recognise your existing plugins? I thought it would be a limitation of the trial.

mudgel
Will the trial version recognise your existing plugins? I thought it would be a limitation of the trial.

It has on several scans...according to where I downloaded it ( http://www.cakewalk.com/products/sonar/web-trial.aspx ) the trial is fully functional...but it also states it is a 30 day trial and I'm only getting 15 days so I dunno.
That said, it does the same thing in X2.
Thanks Michael,
Randy
EDIT: I don't know if this is relevant or not but in an existing project, if I double click any Aria instance it opens fine...it just doesn't show up in the layouts.
 

Did you install as the Administrator?  The first time I installed X3 I didn't do that even though it's clearly stated in the installation instructions :(  I uninstalled X3.  Before re-installing it, I opened X2 and many of the new vsts that came with X3 were greyed out. Even after re-installing X3, I had to re-isntall the plug-ins to get them all to work. I only re-installed the program initially becuase I as trying to avoid having to re-einstalled DimPro and Beatscape which take a long time...

Is it a plug in layout issue - are you sure your plugin layout is showing all of your available plug ins?