ORIGINAL: Honest_Al
IMHO -
At this point it's time for Cakewalk (or CW+some help from Microsoft) to develop a utility for checking ALL the Windows components (versions installed, missing..locations etc.) necessary for Sonar to run as it should.
Two versions already (6 and 7) with lots of hit and miss patches (upgrades that make things worse), suggestions like "format and reinstall Windows" - all that can be avoided if there was a utility to verify your "system"..this will also show that Cakewalk in on top of things, know sepcifically what can impact Sonar running as it should and not just guessing (at the tech support) what's corrupted on each computer. This will also save lots of headaches... Sonar users don't want to look for files and find solutions such as checking versions and installing stuff..it's all too technical and makes it hards for CW to realize where the bugs actually exist in some cases.."your system configuration" can't be an excuse for everything - at least publish a list (besides all the REG keys) of other system files and causes that might make your Sonar much less stable. The C++ problem is one good example - people get that in many different situations and don't know what to do really.
I agree with you there Al. I bought a brand new machine--dual core processor etc. Checked out the specs here on these forums and a Cake website. Nothing on it except internet access (and oh yeah, my photo editing program....no games etc. etc.) Most of my plug-ins worked back in my old machine...unfortunately, most of them worked fine in 7.0. However, after the "update" to 7.0.1 they have a lot more problems. Sonar, in general, crashes more and so far, 3-4 plug ins have not worked properly. I do see it as a fault in 7.0.1.
I sent Cake an e-mail and was told to reinstall. Not sure that is the answer. Unfortunately, I have customized the heck out of Sonar 7 and am not sure how much of it would "stick" (key bindings, folder location etc. etc.) after a reinstall. Also, on my machine, the original install was a real pain. Crashed the machine several times. I finally got it to work and (as stated) 7 worked just fine. The patch went on smoothly, no crashes or problems... well, until I started to use the program.
Anyway, been with Cake since it WAS Cakewalk 3.0 (maybe 2.0) and nobody knew (except Al Gore) what the internet was. Doubt if I'll change now. But I sure hope they look at stability issues.
BTW, even though I am pretty careful about where I go and what I download on the internet (very few free/shareware plug ins etc.), I do lots of virus and spyware scans. I kind of doubt that's the problem.
Take care