Help Topics Dropdown Menu

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quanah
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2007/12/05 12:22:05 (permalink)

Help Topics Dropdown Menu

Not sure whats wrong, but after I installed Sonar7, the help topics menu dropdown says: Help not available or found. Any ideas!!

Stacy M Doty
Dell XPS 400
3.00 GhZ
2 G Ram
800FSB
Presonus Firepod
Sonar 7
#1

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    kwgm
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    RE: Help Topics Dropdown Menu 2007/12/05 14:32:08 (permalink)
    Sounds like an incomplete install.

    If you can find the file Sonar.chm on your disk, place it in the same folder as your Sonarpdr.exe program.

    Otherwise, you may have to reinstall.


    --kwgm
    #2
    quanah
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    RE: Help Topics Dropdown Menu 2008/01/17 14:21:29 (permalink)
    Well...I uninstalled it and reinstalled after completely cleaning up the uninstall per Cakewalks docs. Didnt help a damned thing!! Still cant access HELP files via Sonar.

    Stacy M Doty
    Dell XPS 400
    3.00 GhZ
    2 G Ram
    800FSB
    Presonus Firepod
    Sonar 7
    #3
    tcolton5
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    RE: Help Topics Dropdown Menu 2008/04/08 14:00:09 (permalink)
    I'm having the same problem that you had regarding the help menu, amoung other things... Did you solve the problem? Nothing is working for me right now.

    TomC
    Lenovo T530 (Laptop)
    Windows 8 (64 bit)
    Intel(R) Core (TM) I7-3430(M) 2.90 GHz
    Sonar Platinum 
    Presonus Firestudio, Faderport
    Universal Solo/610 Audio Pre-amp
    Nektar Impact LX 40
    http://www.tomcoltonmusic.com
    #4
    quanah
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    RE: Help Topics Dropdown Menu 2008/04/09 10:18:50 (permalink)
    Nope... not only did I not get any info here on this site, but I also didnt recieve ANY help from Cakewalks customer service..and I sent TWO messages
    #5
    tcolton5
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    RE: Help Topics Dropdown Menu 2008/04/09 13:12:41 (permalink)
    Sonar was working great for me one week ago. Now, CPU meter is spiking and crashing, transport disappearing, stuttering, help drop down menu not working. Is it just me or is there a serious problem going on here. I have 3 e-mail inquiries into Cakewalk. So far, they have responded to my forst complaint but not the help menu complaint. I would continue to contact them and hope they'll get to you soon. Let me know.... Thanks

    TomC
    Lenovo T530 (Laptop)
    Windows 8 (64 bit)
    Intel(R) Core (TM) I7-3430(M) 2.90 GHz
    Sonar Platinum 
    Presonus Firestudio, Faderport
    Universal Solo/610 Audio Pre-amp
    Nektar Impact LX 40
    http://www.tomcoltonmusic.com
    #6
    kwgm
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    RE: Help Topics Dropdown Menu 2008/04/09 18:37:27 (permalink)
    I don't think it's fair to say you received "no help" here.

    I believe suggested that you look for the help file on your disk (Sonar.chm), and place it in the same folder with the Sonar executable (SonarPDR.exe).

    Did you do this?


    --kwgm
    #7
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