How to Get Help Here

Originally Posted by John. John thank you for the wonderful post.

This is meant for new members of this forum. Welcome!

When posting a question please incorporate this information in your post. The more information you include the better your chances of getting the help you need.

1. SONAR version. This should include whether it is the Producer Edition or the Studio Edition. It is very important to also include what version number as well i.e. Ver 1.00 or Ver. 6.2.1. Without this information we will have to ask you what you are using. This will delay an answer to your question.

2. Audio gear. List any and all audio cards or audio interfaces you are using. Include driver version too.

3. MIDI gear. List all pertinent MIDI interfaces you have in your system. The brand and drivers also. Any outboard MIDI gear may be useful as well to include in your post.

4. System specifications. Processor, memory, hard drives.The operating system with any service packs should be noted.

5. Judgement will help you to decide just how detailed you are in giving your specs. But more information is better then not enough.

6. What you include will of course be dictated by the type of question.

This section is from members that have added to the 6 points above.

From Houndawg

Subjects like "HELP ME!!!" or "My Sonar Sucks!" (or anything all caps) will or often should go ignored by the forum.

I spent many years as a repair/upgrade tech and tech trainer. One of the most valuable lessons I learned and taught was this: "The more accurate and detailed the description of problem, the better the chance of it getting fixed quickly and right the first time."

From Phrauge

Don't start a new thread in reply to a previous thread.

Don't post the same question in several forums.

Read the furnished materials.


From Me

And to add to your post above . Please try a search on the forum first. Often your problem has already been asked and answered.

From Cryophonik

1) If/when you solve the problem, please post your solution in the thread. Other users are likely to have the same problem at some point. I can't count how many times I've searched for and found a thread pertaining to a problem that I just encountered, but the final post in the thread is simply "nevermind. i figured it out."

2) use your spellcheck, especially for any keywords that are pertinent to the problem. When you mispell a word, it makes it impossible for the Search function to find it when the person searching spells the word correctly.

From Kennywtelejazz
Excellent point , and a thanks for the help can go a long way also

From Nick P

1) Search the forums, especially the Home Studio forums, BEFORE posting a question. From my experience, over 90% of the questions I see on the Sonar Producer and Studio forums and so elementary as to be much more appropriate for the Home Studio forums, which, BTW are EXCELLENT sources of knowledge and information for almost all Sonar users. There are a couple of guys over there who seem to do nothing but help beginners and newbies. Highly recommended.

4) After doing this if you still can't figure out your problem, go ahead and post to the Sonar Producer and Studio forum.

From Songcraft

- Don't flame the situation. Sure, we all have bad days but try and understand there are a lot of good people here who "volunteer" to help.

Now please feel free to ask away.