***SONAR 8 was.... disappointing?!!***
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creynolds
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***SONAR 8 was.... disappointing?!!*** - October 30, 08 7:14 PM ( #1 )
We need some fight in this thread! I feel that there shoud have been a little more guts and a few less errors in this release.
Now tell me how dumb I am.
<message edited by creynolds on November 02, 08 8:57 PM>
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RE: ***SONAR 8 IS A SHAMBLES - I REQUEST A REFUND*** - October 30, 08 7:24 PM ( #2 )
You know that we have no way of refunding your money, right? This is a peer-to-peer forum. You should take this up with Cakewalk.
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RE: ***SONAR 8 IS A SHAMBLES - I REQUEST A REFUND*** - October 30, 08 7:28 PM ( #3 )
No I don't feel short changed

Channel strip plug in is fantastic, Transient Shaper is fantastic. Beatscape has it's uses, loop explorer is handy, new look is great, tube Leveller (I haven't tried yet). Dimension Pro is fantastic, audio engine is more efficient on my aging machine than sonar 6PE . Instrument tracks is what folks wanted.

I think the upgrade was a bargain.

What were you expecting ?

Are you frustrated with AVID announcing 300+ job cuts ? you are pretty heavily invested in their products incl. Pro Tools.
<message edited by bermuda on October 30, 08 7:35 PM>
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RE: ***SONAR 8 IS A SHAMBLES - I REQUEST A REFUND*** - October 30, 08 7:29 PM ( #4 )

Cryophonic:
You know that we have no way of refunding your money, right? This is a peer-to-peer forum. You should take this up with Cakewalk.


Well I wish 'd known that before I sent off the cheque.


creynolds:
So I would like my money back please.


Please destroy my cheque when it arrives.
regards,

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RE: ***SONAR 8 IS A SHAMBLES - I REQUEST A REFUND*** - October 30, 08 7:32 PM ( #5 )
Retracted
<message edited by creynolds on October 31, 08 11:37 AM>
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RE: ***SONAR 8 IS A SHAMBLES - I REQUEST A REFUND*** - October 30, 08 7:47 PM ( #6 )
Did you ever think that it might be an individual problem related to your hardware and setup rather than a problem with the software?

There are other happy users, and your post convinced me to take the plunge and buy the upgrade. I was really only waiting for the first patch, but something about the way you phrased your feeling about the technology markets and ducking and diving that feels so wrong. Cakewalk cares about its customers, and has put a great deal of effort into making their software best in class, You could always call technical support and see if they can fix some of the problems you have encountered.

Paul
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RE: ***SONAR 8 IS A SHAMBLES - I REQUEST A REFUND*** - October 30, 08 7:49 PM ( #7 )


ORIGINAL: creynolds

Anyone else feel they have been shortchanged?



Nope.

I would change the subjec line.

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RE: ***SONAR 8 IS A SHAMBLES - I REQUEST A REFUND*** - October 30, 08 7:49 PM ( #8 )
as i posted already i also do not believe that s8 should be 8 but it should have been a free 7.5 upgrade WITHOUT all the funny stuff (the new plugs) if i want plugs i buy plugs - btw.. there are also so many great free ones...
so in the end i agree with you : 8 isnt that substatial imo - yet i am not taking this so hard as you do...
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RE: ***SONAR 8 IS A SHAMBLES - I REQUEST A REFUND*** - October 30, 08 7:50 PM ( #9 )
Retracted
<message edited by creynolds on October 31, 08 11:38 AM>
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RE: ***SONAR 8 IS A SHAMBLES - I REQUEST A REFUND*** - October 30, 08 7:51 PM ( #10 )
The only thing that really got to me was the completely false advertising regarding Aim Assist. The information givin said "precise editing of tracks and clips" which it did nothing of the sort. Cake then chimed in and said they were just getting started with that feature. I took that as, "it doesnt work now, but it will one day". Well then why even add it?

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RE: ***SONAR 8 IS A SHAMBLES - I REQUEST A REFUND*** - October 30, 08 7:51 PM ( #11 )
I'm holding out for a fix to the pausing/motorboating issue. Without that fix, S8 is unusable for me. If it remains that way then I'm going to have to ask for a refund as well (and I do mean that, in this economy I can't afford to throw $100 away on something I couldn't use). I'm remaining confident that a fix is in the works though.
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creynolds
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RE: ***SONAR 8 IS A SHAMBLES - I REQUEST A REFUND*** - October 30, 08 7:57 PM ( #12 )
Retracted
<message edited by creynolds on October 31, 08 11:38 AM>
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RE: ***SONAR 8 IS A SHAMBLES -SHOULD WE ASK FOR A REFUND?*** - October 30, 08 8:00 PM ( #13 )

SONAR 8 IS A SHAMBLES

I believe you may want to brush up on your common law torts...

On a lighter note...you can see my house next to the "16" sign if you go to Birdseye View HERE...
<message edited by jinga8 on October 30, 08 8:09 PM>
creynolds
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RE: ***SONAR 8 IS A SHAMBLES - I REQUEST A REFUND*** - October 30, 08 8:08 PM ( #14 )
Retracted
<message edited by creynolds on October 31, 08 11:38 AM>
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RE: ***SONAR 8 IS A SH*MBLES -SHOULD WE ASK FOR A REFUND?*** - October 30, 08 8:12 PM ( #15 )


ORIGINAL: creynolds
Anyone else feel they have been shortchanged?



Not me.
creynolds
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RE: ***SONAR 8 IS A SH*MBLES -SHOULD WE ASK FOR A REFUND?*** - October 30, 08 8:13 PM ( #16 )
Retracted
<message edited by creynolds on October 31, 08 11:39 AM>
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RE: ***SONAR 8 IS A SHAMBLES - I REQUEST A REFUND*** - October 30, 08 8:14 PM ( #17 )


ORIGINAL: creynolds

I am sorry if I offended you with my posting



Not that hard to do on this forum!!!
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RE: ***SONAR 8 IS A SH*MBLES -SHOULD WE ASK FOR A REFUND?*** - October 30, 08 8:14 PM ( #18 )
Not me either.
I'm getting better performance with my Alesis Io26 unit with Sonar 8.

Ed
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RE: ***SONAR 8 IS A SHAMBLES - I REQUEST A REFUND*** - October 30, 08 8:15 PM ( #19 )

Particulary if they have just produced a turkey like this ugly and oddly expensive USB control surface. We will all pay when that goes feet up.
You seem to have very strong opinions. Great. But remember they are your opinions. Using words like "is" and "will" and "when" just shows you don't realize they are just your opinions. That's ok. We all have flaws. Even Dr. Huxtable's adorable daughter Rudy couldn't tie her shoes correctly until she was almost 9 years old! Can you believe that?
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RE: ***SONAR 8 IS A SH*MBLES -SHOULD WE ASK FOR A REFUND?*** - October 30, 08 8:17 PM ( #20 )


Thanks for the advice. Is this any better?

Actually, it is.
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RE: ***SONAR 8 IS A SH*MBLES -SHOULD WE ASK FOR A REFUND?*** - October 30, 08 8:18 PM ( #21 )

Original: creynolds

Also in my experience you should keep a keen eye on companies that are taken over by large and powerful ones. The down home atitude can dissappear quite quickly. Particulary if they have just produced a turkey like this ugly and oddly expensive USB control surface. We will all pay when that goes feet up.


I think that's just a matter of opinion. I really like the looks of the V Studio 700. And really, I think the price is pretty fair. If you piece out the system and compare it to anyone elses on the market I think you'll find the cost is right in the ball park. Besides, because it's developed by Roland/Cakewalk, the intergration should be pretty tight.
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RE: ***SONAR 8 IS A SH*MBLES -SHOULD WE ASK FOR A REFUND?*** - October 30, 08 8:29 PM ( #22 )
Sorry, have not read all the responses to the original post. While I empathize, (I have had software which does not work for me, but works well for others) I must say, Sonar 8 works well for me. My money was (reasonably) well spent. No refund here!
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RE: ***SONAR 8 IS A SHAMBLES - I REQUEST A REFUND*** - October 30, 08 8:31 PM ( #23 )
Retracted
<message edited by creynolds on October 31, 08 11:39 AM>
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RE: ***SONAR 8 IS A SH*MBLES -SHOULD WE ASK FOR A REFUND?*** - October 30, 08 8:39 PM ( #24 )
Love mine. Everything, including the patch, went off without a hitch.
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RE: ***SONAR 8 IS A SHAMBLES -SHOULD WE ASK FOR A REFUND?*** - October 30, 08 8:40 PM ( #25 )


ORIGINAL: jinga8


SONAR 8 IS A SHAMBLES

I believe you may want to brush up on your common law torts...

On a lighter note...you can see my house next to the "16" sign if you go to Birdseye View HERE...

Whoa Jinga
That is a friggin mansion. How do you get to be so fabulously well to do? I thought you did some type of counseling.

Did you write a book like EST or How to Get Everything From Everybody? Did you make a movie? Are you selling illicit stuff?

Congrats anyway though.
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RE: ***SONAR 8 IS A SHAMBLES -SHOULD WE ASK FOR A REFUND?*** - October 30, 08 8:45 PM ( #26 )
No problems here. Are you a NOOB?
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RE: ***SONAR 8 IS A SHAMBLES -SHOULD WE ASK FOR A REFUND?*** - October 30, 08 9:02 PM ( #27 )
The original poster is clearly not a noob.
The specific exact examples of behavior he describes point fairly strongly to software problems (although HW component compatibility issues always play a part)

I hate to sound like a bastard.......BUT I AM ONE!!!!!
I ALWAYS let you guys, the early adopters, hash out the bugs BEFORE I touch it.

I didn't move to PE7 until it was at 7.0.2 level...and it's been just fine.
I did the same with PE6 - not moving in until it was 6.2.4 or was it 6.4.2 ... whichever.

So, I guess what I'm saying is: THANK YOU to all who jump right in, get all the headaches, and help the developers make the corrections. I really do appreciate you.
...I just don't have the time for buggy-bugs.

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RE: ***SONAR 8 IS A SHAMBLES -SHOULD WE ASK FOR A REFUND?*** - October 30, 08 9:05 PM ( #28 )


Whoa Jinga
That is a friggin mansion.
I believe we're going to have to change his User Name to, "JingMassa"... Wildman
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RE: ***SONAR 8 IS A SHAMBLES -SHOULD WE ASK FOR A REFUND?*** - October 30, 08 9:07 PM ( #29 )
I'd quite like a refund.

There's nothing wrong with Sonar 8 but the refund aspect appeals to me.
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RE: ***SONAR 8 IS A SHAMBLES - I REQUEST A REFUND*** - October 30, 08 9:19 PM ( #30 )


ORIGINAL: creynolds


I don't want your money. I don't really wan't mine back to be totally honest. I want people to hear my greivance and create a movement that makes Cakewalk think about what they have done and maybe reconsider the direction they have taken. We are the customer.


As I've already written in other threads, I think Cakewalk made a gutsy move when deciding to focus on fixes, not features, in the Sonar 8 upgrade. I too felt this way last week when I learned the details of this release, and I too expressed my frustration and disappointment with negative comments here on the forum.

But after more thought, I've come to the conclusion that a) the philosophy behind the Sonar 8 release creates a win/win situation for Cakewalk and its users, and b) Cakewalk showed great strength of character in its decision not to focus on features.

I've been a weekly visitor to this forum since I started using Sonar 4 3 years ago, and therefore it's been clear that Sonar's 64-bit audio engine has had serious problems since its release two years ago. The product has been way too sensitive to variations in drivers and platforms, and has been much more vulnerable to plugin-caused crashes than competing hosts and daw platforms.

So, I disagree with your initial statement that Sonar 8 is a shambles. I would counter with: Sonar 6 and Sonar 7 had severe problems. Call it a "shambles" if you like, but I don't see it that way. Sonar 8 is an attempt to address the problems in Sonar 6 and Sonar 7.

Don't misunderstand -- I'm not telling you to shut up. We all have to blow off some steam now and then, and you have plenty of empathy here.

Cakewalk could have continued the status quo, piling more features on a questionable undercarriage. For two years they've managed by dealing with major problems in real time, while a handful of users here on the forum have served as an unpaid volunteer support group, helping noobs through configuration issues -- (great job, forums users.) But other DAWs just don't display this kind of eccentricity. Sure, noobs will have problems, but those problems are much more common in Sonar.

But Cakewalk chose to do the right thing -- find out what's wrong, get in there and fix it. That took guts, because they knew they'd get reactions just like yours (and mine, last week).

Now, I too was incensed over having to pay for these bug fixes.

10 to 20 years ago in the software publishing industry, software took longer to manufacture. Subsequently, releases came intervals of every 1.5 to 3 years, instead of today's practice of a release every year. Those major releases were not discounted as steeply as today's upgrade, and were priced within 25% of the retail price. If you do the math, and stretch the $170 of today's Sonar upgrade over a longer time period, you'll find that today's price is consistent with yester years, and maybe even a few percentage points less.

What I concluded was that we pay the same as we always did, whether we call it a new feature upgrade, or a maintenance release, whether we get a free update or have to pay for a major release. If you add it up, and divide by the number of years over the lifetime of the product, we pay what we always paid, because one way or another, a company has to maintain a revenue stream. That's the bottom line. Nobody is getting ripped off here, and nobody is getting rich -- it's business as usual, and in this case, that's not a bad thing.

Listen, I felt the same way, but when I calmed down and thought, it all made sense and I'm not mad anymore. We needed these fixes -- sounds like they didn't get them all yet. And, we also need some new features -- if I don't get a compositional interface to score my music pretty soon, I'm gonna stomp my feet and hold my breath til I turn blue -- and won't Cakewalk be in trouble them!

Hang in there -- the future does look brighter, but it requires patience, and that's how we support Cakewalk at this stage. Keep using Sonar and keep reporting back with your problems until they get addressed. We do have their attention.

-- Kurt Matthies
--kwgm
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