Crashes loading plugins

Author
mesatele
Max Output Level: -90 dBFS
  • Total Posts : 27
  • Joined: 2010/03/16 08:50:04
  • Status: offline
2010/04/13 16:42:23 (permalink)

Crashes loading plugins

I'm having problems with my new DAW
Windows 7 64 bit - Sonar 8.5 32 bit (No updates)- Intel I5 750 - 4Gb Ram
 
Sonar sometimes crashes when loading soft synths - BFD2, True Pianos etc
Sometimes the screen goes grey before it tells me sonar.exe has failed
Its inconsistent but frequently fails. If I've managed to install one synth - save my work and try to install another, if it fails when I go back in my changes havent been saved
 
Help would be much appreciated, I've spent days on this, I'm wondering whether I should have stuck with XP
 
Things I've wondered -
Do the sonar updates fix things like this ?
Is there some UAC issue here
Could it be dodgy RAM
 
Once again thanks in advance
 
 
 
 
 
#1

18 Replies Related Threads

    CJaysMusic
    Max Output Level: 0 dBFS
    • Total Posts : 30423
    • Joined: 2006/10/28 01:51:41
    • Location: Miami - Fort Lauderdale - Davie
    • Status: offline
    Re:Crashes loading plugins 2010/04/13 16:45:32 (permalink)
    Sonar 8.5 32 bit (No updates)

    Before you troubleshoot anything, you need to update to 8.5.2.
    There are things that are fixed in 8.5.1 and 8.5.2, so not having that installed could be a problem and it could make troubleshooting pointless
    Cj

    www.audio-mastering-mixing.com - A Professional Worldwide Audio Mixing & Mastering Studio, Providing Online And Attended Sessions. We also do TV commercials, Radio spots & spoken word books
    Audio Blog
    #2
    mesatele
    Max Output Level: -90 dBFS
    • Total Posts : 27
    • Joined: 2010/03/16 08:50:04
    • Status: offline
    Re:Crashes loading plugins 2010/04/13 17:09:38 (permalink)
    Thanks CJ
    I'm downloading 8.5.2 now. I probably wont get to try it tonight, I'm in the UK and its getting late

    I hope I have a better day with it tomorrow

    #3
    CJaysMusic
    Max Output Level: 0 dBFS
    • Total Posts : 30423
    • Joined: 2006/10/28 01:51:41
    • Location: Miami - Fort Lauderdale - Davie
    • Status: offline
    Re:Crashes loading plugins 2010/04/13 17:12:31 (permalink)
    It should, but it could it be your audio interface. Does your sound card have good 64bit drivers?? Sound card/interface or the lacking of a good sound card/interface can make or break your sonar experience
    Cj

    www.audio-mastering-mixing.com - A Professional Worldwide Audio Mixing & Mastering Studio, Providing Online And Attended Sessions. We also do TV commercials, Radio spots & spoken word books
    Audio Blog
    #4
    mesatele
    Max Output Level: -90 dBFS
    • Total Posts : 27
    • Joined: 2010/03/16 08:50:04
    • Status: offline
    Re:Crashes loading plugins 2010/04/13 17:28:51 (permalink)
    Ive loaded 8.5.2. 
    Inserted True Pianos - no problem, plays fine
    Inserted BFD2 and then tried to load a kit, it wouldnt - then later the screen went grey and I got the message :-

    SONARPDR.EXE is not responding                Message previously before patch was SONAR.EXE I'm sure
    #5
    CJaysMusic
    Max Output Level: 0 dBFS
    • Total Posts : 30423
    • Joined: 2006/10/28 01:51:41
    • Location: Miami - Fort Lauderdale - Davie
    • Status: offline
    Re:Crashes loading plugins 2010/04/13 17:36:52 (permalink)
    Does BFD support 64bit?? Check their website. You might also need to use bitbridge for 32bit plugins on a 64bit DAW.
    Cj

    www.audio-mastering-mixing.com - A Professional Worldwide Audio Mixing & Mastering Studio, Providing Online And Attended Sessions. We also do TV commercials, Radio spots & spoken word books
    Audio Blog
    #6
    mesatele
    Max Output Level: -90 dBFS
    • Total Posts : 27
    • Joined: 2010/03/16 08:50:04
    • Status: offline
    Re:Crashes loading plugins 2010/04/13 17:51:17 (permalink)
    My soundcard is  a Presonus Firepod (FP10) supposed to be a good 64 bit driver
    I dont think BFD officially support 64 bit but there seem to be a lot of users who are happy with it

    I just re-opened the same file and inserted BFD no problem, saved it and closed it. When I opened it up again it was still there but no associated audio track

    Just repeated the whole process again and BFD wont load a kit
    True Pianos does seem OK though now
    #7
    CJaysMusic
    Max Output Level: 0 dBFS
    • Total Posts : 30423
    • Joined: 2006/10/28 01:51:41
    • Location: Miami - Fort Lauderdale - Davie
    • Status: offline
    Re:Crashes loading plugins 2010/04/13 18:10:57 (permalink)
    You need to use Bridge with BDF, bit bridge doesn't seem to work with BFD 64bit
    Cj

    www.audio-mastering-mixing.com - A Professional Worldwide Audio Mixing & Mastering Studio, Providing Online And Attended Sessions. We also do TV commercials, Radio spots & spoken word books
    Audio Blog
    #8
    mesatele
    Max Output Level: -90 dBFS
    • Total Posts : 27
    • Joined: 2010/03/16 08:50:04
    • Status: offline
    Re:Crashes loading plugins 2010/04/14 04:16:56 (permalink)
    CJ
    Thanks for sticking with this, I appreciate your help.

    I took a look in BFD2 and the bridge options are greyed out

    Although I'm using Windows 7 64 bit, I have Sonar 32 bit loaded currently - I tried 64 bit previously but couldnt get it to work.. so tried 32
    Would this explain why bridge is greyed out ?

    I have my VSTs loaded on a seperate 3rd hard drive, I'm wondering whether there could be a problem with the drive. I could try loading BFD on an external drive when I've got  a couple of hours to spare.

    When it all works it sounds great and no noticeable latency - using Roland TD3 into BFD2 in Sonar, but it fails more often than it works
    #9
    skeewiff
    Max Output Level: -85 dBFS
    • Total Posts : 265
    • Joined: 2004/01/12 19:10:46
    • Location: London, England
    • Status: offline
    Re:Crashes loading plugins 2010/04/14 07:44:35 (permalink)
    I too am running W7 64bit but using Sonar 32bit, and I also get crashes when loading some plug ins. Notably truepianos and Native instruments Guitar rig 4.
     
    My sequence is... load truepianos whilst audio is running, Sonar crashes, Windows Error reporting kicks in, fails and then when I press close, my machine spontaneoulsy reboots. In the rare occasion I get something in my event viewer - I cannot really tell what is to blame:
     
    Faulting application name: SONARPDR.exe, version: 17.5.3.282, time stamp: 0x4b7b3272
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x74747374
    Faulting process id: 0x10a0
    Faulting application start time: 0x01cadbb157e782ab
    Faulting application path: C:\Program Files (x86)\Cakewalk\SONAR 8.5 Producer\SONARPDR.exe
    Faulting module path: unknown
    Report Id: 6ea14a9a-47b9-11df-ada3-00e04d995b07
     
    I havent found a solution yet. I am using a MOTU PCI 424 with a 24IO.
    post edited by skeewiff - 2010/04/14 07:57:07

    MOTU PCI 424 24IO
    Biostar Tpower i45 MOBO
    Intel Q9550,8gb Corsair RAM
    1x Crucial M225 SSD - System
    1x Samsung F2 1Tb - Audio
    2x Samsung F2 1.5Tb - Storage
    2x ATI 4550 (not crossfire - 3 monitors)
    W7 64 bit
    Sonar PE 8.5.3
    #10
    John
    Forum Host
    • Total Posts : 30467
    • Joined: 2003/11/06 11:53:17
    • Status: offline
    Re:Crashes loading plugins 2010/04/14 08:46:47 (permalink)
    Check your ram with a good memory checker. Make sure it is good.

    Best
    John
    #11
    mesatele
    Max Output Level: -90 dBFS
    • Total Posts : 27
    • Joined: 2010/03/16 08:50:04
    • Status: offline
    Re:Crashes loading plugins 2010/04/14 08:49:20 (permalink)
    skeewiff

    I'm sorry you've got very similar problems, but at the same time its good to know its not just me

    I'll keep trying but its taking up so much time, I havent played guitar for a fortnight !!

    Keep in touch if you find a cure
    #12
    mesatele
    Max Output Level: -90 dBFS
    • Total Posts : 27
    • Joined: 2010/03/16 08:50:04
    • Status: offline
    Re:Crashes loading plugins 2010/04/14 08:54:16 (permalink)
    John

    Thanks for that, I think theres a mem test facility on my ASUS board, I'll investigate and give it a go
    #13
    skeewiff
    Max Output Level: -85 dBFS
    • Total Posts : 265
    • Joined: 2004/01/12 19:10:46
    • Location: London, England
    • Status: offline
    Re:Crashes loading plugins 2010/04/14 08:56:59 (permalink)
    And another one...
     
    Faulting application name: SONARPDR.exe, version: 17.5.3.282, time stamp: 0x4b7b3272
    Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdb3b
    Exception code: 0xc0000374
    Fault offset: 0x000cdcbb
    Faulting process id: 0xe44
    Faulting application start time: 0x01cadbd06131b551
    Faulting application path: C:\Program Files (x86)\Cakewalk\SONAR 8.5 Producer\SONARPDR.exe
    Faulting module path: C:\Windows\SysWOW64\ntdll.dll
    Report Id: f042bfd0-47c4-11df-a610-00e04d995b07
     
    :o
    #14
    skeewiff
    Max Output Level: -85 dBFS
    • Total Posts : 265
    • Joined: 2004/01/12 19:10:46
    • Location: London, England
    • Status: offline
    Re:Crashes loading plugins 2010/04/15 05:48:09 (permalink)
    John


    Check your ram with a good memory checker. Make sure it is good.
    Ran memtest overnight: 9 Passes, 0 errors. Not the ram. Just curious - why is everyone always so quick as to blame the poor old ram? I have never had a bad stick in over 20 yrs of self builds. Is faulty ram really that common?
     
    Thanks anyway
     
    #15
    Jim Roseberry
    Max Output Level: 0 dBFS
    • Total Posts : 9871
    • Joined: 2004/03/23 11:34:51
    • Location: Ohio
    • Status: offline
    Re:Crashes loading plugins 2010/04/15 10:36:48 (permalink)

    Ran memtest overnight: 9 Passes, 0 errors. Not the ram. Just curious - why is everyone always so quick as to blame the poor old ram? I have never had a bad stick in over 20 yrs of self builds. Is faulty ram really that common?

    RAM can be perfectly fine... but not 100% compatible with your motherboard.  Just because you can boot into Windows without a crash doesn't mean that all is good.  (BTW, Memtest catches most problems... but not all.) 
     
    I wouldn't say that it's "common"... but I've certainly seen numerous bad sticks of RAM.  I've received numerous new sticks that were DOA.
    post edited by Jim Roseberry - 2010/04/15 10:38:46

    Best Regards,

    Jim Roseberry
    jim@studiocat.com
    www.studiocat.com
    #16
    skeewiff
    Max Output Level: -85 dBFS
    • Total Posts : 265
    • Joined: 2004/01/12 19:10:46
    • Location: London, England
    • Status: offline
    Re:Crashes loading plugins 2010/04/15 16:39:58 (permalink)
    John


    Check your ram with a good memory checker. Make sure it is good.
    Looks like you were in the right ball park after all... I've narrowed my problem down to a memory leak!
     
    I spent today monitoring everything whilst I worked - temps, Cpu use and memory, and I noticed that just before Sonar locked up, The process sonarpdr.exe was using around 3.7 gig of memory. At this stage Sonar's main arrange window becomes totally unresponsive, (although the mixer and synth racks still function) I am unable to exit Sonar and any attempt to kill the process results in a crash followed by spontaneous reboot.
     
    In my case Truepianos and NI GR4 were just acting as big straws that were inevitably breaking the camels back. Mesatele - try monitoring your Memory usage - maybe BFD is pushing you over the edge too. I would imagine with a name like BFD, the ram use is going to be suitably chunky.
     
    Thing is - what now? In the last few weeks I have purposefully limited myself to Cakewalk only plugs just to make sure that it wasnt an incompatibility with some 3rd party vsts. The project I was working on today contained only the following:
     
    12x RXP player
    2x Dropzone
    8x Channel tools
    4x Boost 11
    5x Sonitus EQ (built in)
    4x Sonitus Delay
    2x Sonitus reverbs (1 on bus)
    1x Sonitus compressor (with sidechain inputs)
     
    SO I guess the next question is - has anyone seen any memory leak issues with any of the above running 32bit in a 64bit OS? My money is on RXP player - Its the reason I cant run 64bit Sonar and the bane of my existence. Although both sonitus delays and reverb are still just as buggy as when they were first released so I'm not ruling those out.
     

    post edited by skeewiff - 2010/04/15 16:51:40
    #17
    JonD
    Max Output Level: -39 dBFS
    • Total Posts : 3617
    • Joined: 2003/12/09 11:09:10
    • Location: East of Santa Monica
    • Status: offline
    Re:Crashes loading plugins 2010/04/15 18:12:02 (permalink)
    mesatele


    My soundcard is  a Presonus Firepod (FP10) supposed to be a good 64 bit driver
    In case you weren't aware, Presonus released new Win7 drivers for their FireStudio series earlier this week.  (At least that's what their saying at their forums.  I haven't checked, myself). 

    post edited by JonD - 2010/04/15 18:15:23

    SonarPlat/CWbBL, Win 10 Pro, i7 2600K, Asus P8Z68 Deluxe, 16GB DDR3, Radeon HD5450, TC Electronic Impact Twin, Kawai MP11 Piano, Event ALP Monitors, Beyerdynamic DT770 Pro, Too Many Plugins, My lucky hat.
    #18
    mesatele
    Max Output Level: -90 dBFS
    • Total Posts : 27
    • Joined: 2010/03/16 08:50:04
    • Status: offline
    Re:Crashes loading plugins 2010/04/16 04:41:09 (permalink)
    I'm not sure whether its fixed for me now

    I re-loaded the latest BFD2 update for a second time and since then I have managed to load BFD kits in Sonar on ten consecutive occasions without crashes , tho I've not had time to test it properly and am cautious to say its fixed

    however the downside is :-

    since doing this, BFD2 standalone crashes every time I try to load a kit.

    I'm not so bothered about this tho as the whole reason for building a new DAW was so that I could record from an e-drum kit into Sonar without latency problems. Its very strange though.

    I've tried asking for help on the fxpansion forum but got no reply

    I'm going to do that memory check when I get time and try that new driver from Presonus
    Thanks to everyone here. I'll let you know if it works
    #19
    Jump to:
    © 2025 APG vNext Commercial Version 5.1