Bub
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Softube Saturation not working in X1D. ** - Found Temp Fix - **
Howdy folks, I went from X1C to X1Expanded. The Softube Saturation worked as expected. Everything was working very well. I installed the X1D patch and now Softube Saturation does not work right. I can enable it and turn it up, but it will not turn down. For example, if I turn the knob all the way up (clockwise), I hear plenty of saturation on the track. When I turn it all the way down (counterclockwise), I still hear the full level of saturation. Basically it seems to get stuck at the highest position you turn it to and turning it down has no effect. Here's what I've done so far to troubleshoot. I made a restore point before installing X1Expanded. I rolled back to it, reinstalled Expanded and Softube Sat worked properly. I reinstalled X1D and it stopped working. The problem is repeatable on every track, including buses, in every project, new and old, and at multiple sample and bit rates. Here's what the X1D install manual says, "SONAR X1 Producer Expanded owners will want to roll back to build 425." I checked, and that's what build I was running. Then it says, "To roll back from a QuickFix build, do the following: .... SONAR X1 Producer Expanded only: 7. Navigate to the location where your Softube Saturation Knob is installed. In most cases this is C:\Program Files\Cakewalk\Shared Utilities\Internal\Softube or C:\Program Files (x86)\Cakewalk\Shared Utilities\Internal\Softube 8. Delete all of the contents of the "Softube" folder (including both the "Saturation Knob.dll" as well as the "Backup" folder). The X1d installer will create a new Saturation Knob.dll file for you." When I first installed the D patch I skipped this step because I was at the build number they said I should be. Then, when I did the system restore I deleted the .DLL like it says in step 8. before I installed the D patch but it didn't make a difference. System Specs: i5 750 (Non Sandy Bridge) 4GB RAM (Tested with MemTest and Windows Mem Diag and no errors) Gigabyte Mobo (With latest BIOS) 2 SATA II HDD's Maudio Fast Track Ultra (Latest Drivers) Windows 7 x64 Professional (SP1) Sonar X1D Expanded Dual Monitor Support Nvidia card but I'm only using 1 monitor. I'm at a complete loss on this one. Any suggestions would be just swell fella's. Thanks, Bub
post edited by Bub - 2012/03/11 14:19:31
"I pulled the head off Elvis, filled Fred up to his pelvis, yaba daba do, the King is gone, and so are you."
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Danny Danzi
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Re:Softube Saturation not working in X1D.
2012/03/10 19:50:31
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Bub, here's what I'd try if you haven't already. Go to your X1 folder and look for "backups". Go to the one that has the 425 exe in the folder. Copy and paste that exe into your X1 folder and it will tell you it already exists. Let it over-write. From there, go to your Softube folder and delete the contents but leave the folder. Try re-installing X1d and see if it fixes your problem. That's what I had to do because I too forgot that one step on one of my other machines. This worked for me. I know you did this in a more complete way than I did...but you can try this, it won't hurt anything I promise. :) -Danny
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musicroom
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Re:Softube Saturation not working in X1D.
2012/03/10 19:50:49
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Wow Bub, Sorry to hear that - - and you left me a little worried. I didn't uninstall the Softube... I did roll back to the 425 version, but then I just installed the update... Wonder if I need to start over.
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Bub
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Re:Softube Saturation not working in X1D.
2012/03/10 20:16:04
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Danny Danzi Bub, here's what I'd try if you haven't already. Go to your X1 folder and look for "backups". Go to the one that has the 425 exe in the folder. Copy and paste that exe into your X1 folder and it will tell you it already exists. Let it over-write. From there, go to your Softube folder and delete the contents but leave the folder. Try re-installing X1d and see if it fixes your problem. That's what I had to do because I too forgot that one step on one of my other machines. This worked for me. I know you did this in a more complete way than I did...but you can try this, it won't hurt anything I promise. :) -Danny Hi Danny, I'll give that a try now and see how it goes. I have an HDD image of X1 original install before any Quick Fixes or patches were ever installed. If all else fails I'll try that. I'll be back a little later with my results. Thanks, Bub.
"I pulled the head off Elvis, filled Fred up to his pelvis, yaba daba do, the King is gone, and so are you."
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Re:Softube Saturation not working in X1D.
2012/03/10 20:43:34
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Hi Bub, I'm not sure if you caught inaheartbeats post on the other page here. He might be on to something if you're in a similar situation with multiple monitors. Either way, do you know which build you have installed for the Saturation Knob? Try going to C:\Program Files\Cakewalk\Shared Utilities\Internal\Softube, right click over "Saturation Knob.dll" and go into the Properties tab. Can you let us know what version number you're on? The version with X1d should be 1.3.8. Definitely a good place to start at least. Best regards,
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musicroom
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Re:Softube Saturation not working in X1D.
2012/03/10 23:49:10
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Ryan Munnis [Cakewalk ] Hi Bub, I'm not sure if you caught inaheartbeats post on the other page here. He might be on to something if you're in a similar situation with multiple monitors. Either way, do you know which build you have installed for the Saturation Knob? Try going to C:\Program Files\Cakewalk\Shared Utilities\Internal\Softube, right click over "Saturation Knob.dll" and go into the Properties tab. Can you let us know what version number you're on? The version with X1d should be 1.3.8. Definitely a good place to start at least. Best regards, Bub, According to this ^^^ one would not have to uninstall softube saturation to install X1D. The steps I took were: 1) roll back the quickfix 2) install X1 D - the softube saturation knob file version is 1.3.8 on my system. Best!
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Bub
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Re:Softube Saturation not working in X1D.
2012/03/11 01:01:57
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@Danny: I tried what you suggested and it didn't work. It was worth a shot though! Thanks! :) @musicroom: Thanks. @Ryan: I just did a system restore back to X1C build 319 so there would be no trace of a Quick Fix on my system. Then I installed Expanded and that put me at version 1.3.5. Then I installed X1D and that put me at 1.3.8. It works fine if I just have Expanded installed, but it won't work when I install X1D. I also tried copying Expanded's 1.3.5 .DLL and replacing X1D's 1.3.8 version with it. Sonar crashed so I had to change it back. Yes I saw inaheartbeats post about the dual monitor setup causing a problem similar to what I'm seeing, but I don't think it applies in this case. I have a Galaxy GeForce 9500GT with dual DVI support, but I only have 1 monitor connected. I double checked and I was a version behind on the drivers so I just updated them but it didn't help. So, at this point I'm stuck on Expanded or, I also have the option to not install Expanded and install X1D for the Producer Edition I suppose. Any help would be greatly appreciated. Bub
"I pulled the head off Elvis, filled Fred up to his pelvis, yaba daba do, the King is gone, and so are you."
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Danny Danzi
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Re:Softube Saturation not working in X1D.
2012/03/11 01:34:53
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Man, sorry you're having problems. I thought for sure that would have worked. :( I hope you get this sorted out. At least Ryan chimed in here so maybe he'll figure something out. Good luck Bub. -Danny
My Site Fractal Audio Endorsed Artist & Beta Tester
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inaheartbeat
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Re:Softube Saturation not working in X1D.
2012/03/11 08:19:46
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Bub, Check in that C:\Program Files\Cakewalk\Shared Utilities\Internal\Softube directory and make SURE that there is no backup directory. What I have found is that Sonar uses the first instance of the saturation knob it finds and it always gets it from the backup directory preferentially. Delete it if it is there and then do a rescan of your VSTs. You may find that one or more of your projects complains that it can't find this plug. You will see in the message that the path reported in the error message has the backup directory in it. That would be a good thing cause then all you need to do is add it back into the ProChannel and it will then definitely be using the newer version. This happened to me during my beta testing of the Softube plugins specifically with the Saturation Knob. Ken
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Bub
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Re:Softube Saturation not working in X1D.
2012/03/11 10:18:56
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Hi Ken, I didn't see a backup directory under C:\Program Files\Cakewalk\Shared Utilities\Internal\Softube ... I wonder if it's hidden? I have to run out now, I'll check and see if it's hidden later this morning and post back. Thanks, Bub
"I pulled the head off Elvis, filled Fred up to his pelvis, yaba daba do, the King is gone, and so are you."
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inaheartbeat
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Re:Softube Saturation not working in X1D.
2012/03/11 11:13:01
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Bub Hi Ken, I didn't see a backup directory under C:\Program Files\Cakewalk\Shared Utilities\Internal\Softube ... I wonder if it's hidden? I have to run out now, I'll check and see if it's hidden later this morning and post back. Thanks, Bub Hey Bub had another thought. I am not familiar with your video card or what it communicates to Windows but you might want to check in the control panel for it and see if Windows thinks there are two monitors in your system. You mentioned it had dual DVI interfaces so maybe your monitor is on the secondary interface. You might just try swapping DVI ports and see if that helps if that is the case. Or...even try it anyway just cause it is an easy thing to try. I know it seems farfetched but at least it is easy to try. Ken
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Bub
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Re:Softube Saturation not working in X1D.
2012/03/11 13:59:00
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Hi Ken, My DVI ports are not labeled, but I moved the monitor cable to the other slot anyway and it did not help. There is no 'backup' folder under the Softube directory and I checked to make sure I had hidden files and folders visible. I have a temporary fix for this that I just discovered ... 1. I made sure X1 is set to scan vst's at startup and added the path 'C:\Program Files\Cakewalk\Shared Utilities\Internal\Softube' to my VST Scan Folder list. 2. I shut down X1, deleted Saturation Knob.dll version 1.3.8 and replaced it with Saturation Knob.dll version 1.3.5. All is working well now with X1D Expanded, but I'm using the 1.3.5 .dll version instead of the updated 1.3.8. X1 crashed last night when I tried that. What I did different today was, I added the specific path to the .dll to the VST Scan Folder list to be scanned at startup. So, I'm up and running, but it's kind of hacked up so to speak. I don't like running my system this way so I hope either Cakewalk or Softube comes up with a solution to this before X1 is dropped. If I had to guess, I'd have to say the D patch was the last batch of bug fixes we'll get before they move on to X2, so I don't have much faith this will get resolved. Thanks for your help. Bub.
"I pulled the head off Elvis, filled Fred up to his pelvis, yaba daba do, the King is gone, and so are you."
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DeeringAmps
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Re:Softube Saturation not working in X1D.
2012/03/11 14:09:16
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Hi know this doesn't help Bub but... X1 Expanded was at 434 before the "d" install. Moved "SONARPDR.EXE" as per instructions., returning to build 425. Missed the Softtube move, but it shows v1.3.8 after the "d" install. Installed the "d" patch and all is well, Saturation Knob works fine. 3 monitors with Sonar spread across all three (that puts PC on the left hand monitor which is alone on video card #2), center is the "main" monitor. Didn't check which are dvi and which are vga, mixture of both. I can check if it seems germane... Bub, I know this doesn't help you but it gives Ryan a little more info. Tom
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inaheartbeat
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Re:Softube Saturation not working in X1D.
2012/03/11 15:08:10
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Bub Hi Ken, My DVI ports are not labeled, but I moved the monitor cable to the other slot anyway and it did not help. There is no 'backup' folder under the Softube directory and I checked to make sure I had hidden files and folders visible. I have a temporary fix for this that I just discovered ... 1. I made sure X1 is set to scan vst's at startup and added the path 'C:\Program Files\Cakewalk\Shared Utilities\Internal\Softube' to my VST Scan Folder list. 2. I shut down X1, deleted Saturation Knob.dll version 1.3.8 and replaced it with Saturation Knob.dll version 1.3.5. All is working well now with X1D Expanded, but I'm using the 1.3.5 .dll version instead of the updated 1.3.8. X1 crashed last night when I tried that. What I did different today was, I added the specific path to the .dll to the VST Scan Folder list to be scanned at startup. So, I'm up and running, but it's kind of hacked up so to speak. I don't like running my system this way so I hope either Cakewalk or Softube comes up with a solution to this before X1 is dropped. If I had to guess, I'd have to say the D patch was the last batch of bug fixes we'll get before they move on to X2, so I don't have much faith this will get resolved. Thanks for your help. Bub. Bub, Glad you found a workaround. I definitely know there is another version of the Softube Saturation Knob that they have that contains the bug fix I found. It was NOT in the X1D release software. I am running my system with the newer beta version. If you contact Softube technical support I am sure they would be willing to provide you with the latest. My experience with them has been stellar. They really have fantastic support staff. I can promise you that even if their latest release does not fix your problems they will work with you to get this resolved. Ken
PC Audio Labs mobile i7 MC, 3.46 Ghz i7 990X, 12 Gb RAM, 3 750 Gb 7200 RPM drives, 3 USB2, 2 USB 3 ports, firewire, Windows 7 64 bit Pro, Sonar X3e Producer 64 bit,
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Alegria
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Re:Softube Saturation not working in X1D.
2012/03/11 15:40:57
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Alegria
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Re:Softube Saturation not working in X1D.
2012/03/11 15:46:39
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"Bud" I have a temporary fix for this that I just discovered ... 1. I made sure X1 is set to scan vst's at startup and added the path 'C:\Program Files\Cakewalk\Shared Utilities\Internal\Softube' to my VST Scan Folder list. 2. I shut down X1, deleted Saturation Knob.dll version 1.3.8 and replaced it with Saturation Knob.dll version 1.3.5. All is working well now with X1D Expanded, but I'm using the 1.3.5 .dll version instead of the updated 1.3.8. X1 crashed last night when I tried that. What I did different today was, I added the specific path to the .dll to the VST Scan Folder list to be scanned at startup. So, I'm up and running, but it's kind of hacked up so to speak. Kinda hacked? It is hacked, and why on earth would you need to do this in the first place? The "Shared Utilities\Internal" path is specified in the registry to begin with, so adding it to the VST search paths is moot. Do you use a registry cleaner? Addition: It would also be fair on your part to specify on the subject line of this thread that "Softube Saturation not working in X1D FOR ME ** - Found temp fix - **"
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inaheartbeat
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Re:Softube Saturation not working in X1D.
2012/03/11 17:32:36
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Alegria I usually don't repeat myself, but what the heck. Softube v1.3.5 seems to have included it in this latest release as mentioned in this post: http://forum.cakewalk.com/fb.ashx?m=2511012 No it wasn't fixed in the latest release cause they DID fix the Softube Mix Bundle but the fix got left out of the Softube Saturation Knob. They have different code since one is ProChannel and the other stuff is the VSTs. It was too tight before X1D release I guess to get the Saturation Knob fix in that I had tested. Oh well. Ken
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Bub
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Re:Softube Saturation not working in X1D.
2012/03/11 17:32:46
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Alegria So, I'm up and running, but it's kind of hacked up so to speak. Kinda hacked? It is hacked, and why on earth would you need to do this in the first place? Good question. Ryan? Seth? Brandon? Willy? Anyone at Cakewalk? The "Shared Utilities\Internal" path is specified in the registry to begin with, so adding it to the VST search paths is moot. Do you use a registry cleaner? It's not moot because it fixed the problem. No, I have never used a registry cleaner. I've never deleted anything from the registry. I have had to reset some value's in the Maudio control panel section of the registry. It stops working and Maudio's fix is to tweak your registry. It happens so often I made my own .reg file so I don't have to open up regedit. Here it is ... [HKEY_CURRENT_USER\Software\M-Audio\MAUSBFTUCpl\WindowLayout] "x_orig"=dword:00000378 "y_orig"=dword:00000097 "pane"=dword:00000000 Addition: It would also be fair on your part to specify on the subject line of this thread that "Softube Saturation not working in X1D FOR ME ** - Found temp fix - **" Nah. I think I'll stick with what I have there, especially since I'm not the only one seeing problems with the Softube Saturation plug. This whole thing does raise some questions and concerns ... for example ... who's responsibility is it to fix this? Cakewalk or Softube? I would never consider going to Softube's site for support or patches since I bought it from Cakewalk. Thanks, Bub.
"I pulled the head off Elvis, filled Fred up to his pelvis, yaba daba do, the King is gone, and so are you."
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Alegria
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Re:Softube Saturation not working in X1D.
2012/03/11 17:43:56
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Bud" Good question. Ryan? Seth? Brandon? Willy? Anyone at Cakewalk? The question was aimed at you, as you well know. "Bud" It's not moot because it fixed the problem. Search your registry for "VSTInternalPath" and let me know what you find. "Bud" Nah. I think I'll stick with what I have there, especially since I'm not the only one seeing problems with the Softube Saturation plug. Ah, so you're the official spokesperson for this invisible/unheard of group having problems with the saturation plug? Do THEY need an invitation to come forward and let their voices be heard? The fact remains that your subject line is misleading and certainly not fair to Cakewalk. But then, I get the impression that this has nothing to do with being fair.
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cowboydan
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Re:Softube Saturation not working in X1D.
2012/03/11 18:10:16
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Hi Everyone I opened Sonar X1d version after reading a few of the problems and decided to see for myself. At first the saturation knob worked with an audio track on one song I made. I switched to the guitar track and the saturation did'nt work. After looking closer I noticed a Global On/Off button on the preset bar in ProChannel. When I turned this on the saturation started working on guitar. I have never noticed this global button on the erlier versions. Maybe this was added to ProChannel. I am a beginner at all of this, but that is what I came up with. Hope this helps. Danny
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Alegria
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Re:Softube Saturation not working in X1D.
2012/03/11 18:20:45
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Yes, the global ON/Off feature is fairly new. And let me be quick to confirm that it does work as advertised in my case..., and yours.
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Bub
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Re:Softube Saturation not working in X1D.
2012/03/11 18:21:58
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Alegria Bud" Good question. Ryan? Seth? Brandon? Willy? Anyone at Cakewalk? The question was aimed at you, as you well know. I don't know why this is happening Alegria. All I can do is try to fix the things that are broken in Sonar the best I can when they come up until they release an official patch. "Bud" It's not moot because it fixed the problem. Search your registry for "VSTInternalPath" and let me know what you find. It had the Internal directory listed in the registry. All I can tell you is, Sonar crashed when I replaced the 1.3.8 file with the 1.3.5 file until I manually added the Softube directory path. I don't know why, but that's what happened, I'm not making it up. "Bud" Nah. I think I'll stick with what I have there, especially since I'm not the only one seeing problems with the Softube Saturation plug. Ah, so you're the official spokesperson for this invisible/unheard of group having problems with the saturation plug? Do THEY need an invitation to come forward and let their voices be heard? The fact remains that your subject line is misleading and certainly not fair to Cakewalk. But then, I get the impression that this has nothing to do with being fair.  Let's not go down this road. Let's just try to get this fixed in case someone else runs in to it. And by the way ... there are problems with the Softube Saturation. You posted a link about it yourself. http://forum.cakewalk.com/fb.ashx?m=2513954 Gotta go ... Talk to you later. Bub.
"I pulled the head off Elvis, filled Fred up to his pelvis, yaba daba do, the King is gone, and so are you."
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cowboydan
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Re:Softube Saturation not working in X1D.
2012/03/11 18:37:15
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What I mean to say is that maybe the digital sound of the track to the saturation knob in ProChannel can be turned on or off with the global switch regardless of the enable switch on the saturation knob. Danny
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Alegria
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Re:Softube Saturation not working in X1D.
2012/03/11 18:48:13
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"Bud" All I can do is try to fix the things that are broken in Sonar the best I can when they come up until they release an official patch. There you are doing it again. The Softube Saturation plugin is not broken in my environment and works as advertised. I abuse it all the time. The workaround that works for you is just that..., very specific to your environment. And don't get me wrong, I believe that you have problems with it. But the steps you've outlined above (the methodology) are to put it mildly, on shaky ground. Why? Read on. "Bud" It had the Internal directory listed in the registry. All I can tell you is, Sonar crashed when I replaced the 1.3.8 file with the 1.3.5 file until I manually added the Softube directory path. I don't know why, but that's what happened, I'm not making it up. Good to know. And that was my point about that step (manually adding the search path) being moot. The VST scan will automatically search sub-folders also. And IMHO, you should of rebooted your system after the first crash to make sure it would not interfere with your other troubleshooting steps. "Bud" And by the way ... there are problems with the Softube Saturation. You posted a link about it yourself. And if you had taken the time to read further, you would of realized that my link was for a general Softube plugin update that contained a very specific fix when using multiple displays. It has nothing to do with what you're reporting. I'm not going down any particular path with you Bud. Never have and never will, but I still object to the "we" instead of the "I" you should be using in this specific case. That was my point all along.
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Bub
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Re:Softube Saturation not working in X1D.
2012/03/12 21:06:17
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Bump. Please help. I'm open to suggestions ... preferably from the good folks at Cakewalk.
"I pulled the head off Elvis, filled Fred up to his pelvis, yaba daba do, the King is gone, and so are you."
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osd
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Re:Softube Saturation not working in X1D.
2012/03/13 01:57:39
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I got in a bit of a pickle with the Softube (though different symptom than yours), due to pilot error. :) I tried rollbacks with no success, but for some reason completely uninstalling Sonar, and building it back to D version without the quickfixes seemed to have fixed it for me. Shot in the dark, but at least it bumps the thread.
i7-870 2.93Ghz, 16GB RAM, Radeon HD 5770 + 2 x DisplayLink w/ 4 x 22" screens, Intel SSD 80GB, Sonar X1-D Exp. - Problems? How's your latency? What processes are running? Driver crash?
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Bub
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Re:Softube Saturation not working in X1D.
2012/03/14 19:37:10
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Thanks osd. That's what I'm afraid the solution is going to be. :( It's very odd that it only effects the .dll that controls the Soft Sat module. I have an email in to tech support but haven't heard back yet. Hopefully someone at Cake will see this and offer some kind of input here in the meantime.
"I pulled the head off Elvis, filled Fred up to his pelvis, yaba daba do, the King is gone, and so are you."
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Bub
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Re:Softube Saturation not working in X1D.
2012/03/15 21:32:52
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Still haven't heard anything from tech support. Any ideas?
"I pulled the head off Elvis, filled Fred up to his pelvis, yaba daba do, the King is gone, and so are you."
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pwal
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Re:Softube Saturation not working in X1D.
2012/03/16 14:35:44
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bub, i suspect you are but be sure to report all your issues officially with the problem reporter, as well as here :-)
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Bub
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Re:Softube Saturation not working in X1D.
2012/03/17 20:05:19
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pwal, Yes, I mentioned above I already contacted support. Still haven't heard back from them.
"I pulled the head off Elvis, filled Fred up to his pelvis, yaba daba do, the King is gone, and so are you."
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