From Sonar XP SP3 (32) to Win7 (64)... now "Blue screen" error! HELP!

Hi Folks,
"
I might be guilty here of going O.T. so forgive me but my Sonar DAW has always been solid in XP SP3 for years and I have finally upgraded (only OS - Not system) and gone to Windows 7 64bit.  After some testing I have installed everything and all seems well.

Now I can get a "BLUE SCREEN" error.  The PC will shutdown itself.  ARRGHHHH!  Can happen anytime.

I'm researching and the error seems to suggest a memory problem.  I never had a Blue Screen error in all the years with XP SP3 (32bit).  I'm hoping some1 here might have experienced such a thing and can suggest what I can do to resolve it.


The error details are:


Problem signature:
  Problem Event Name: BlueScreen
  OS Version: 6.1.7600.2.0.0.256.1
  Locale ID: 6153

Additional information about the problem:
  BCCode: a0
  BCP1: 000000000000000B
  BCP2: 00000000BFF56000
  BCP3: 0000000000000003
  BCP4: 000000001CA94000
  OS Version: 6_1_7600
  Service Pack: 0_0
  Product: 256_1

Files that help describe the problem:
  C:\Windows\Minidump\061012-15927-01.dmp
  C:\Users\MIAR\AppData\Local\Temp\WER-20467-0.sysdata.xml

Read our privacy statement online:
  http://go.microsoft.com/f...04288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

This is not a Sonar caused problem. 

The a0 is an internal power check error (whatever that is). according to this post: http://answers.microsoft.com/en-us/windows/forum/windows_7-system/bsod-error-bccode-a0-running-windows-7-64-bit/aaaf55da-7dc3-42dd-aac8-3c397b25a4db

There is also a thread on this error on the Windows 7 forum:  http://www.sevenforums.com/crashes-debugging/127377-bsod-locale-id-1033-bccode-a0.html

You made the move from 32bit to 64bit, so you need to make sure everything is 64bit ready.

blue screen errors are caused by these things. Driver errors or hardware.
So you need to make sure every single driver had 64 bit drivers that actually work and you need to install all of them.
Then you need to make sure every software program you have is 64bit ready and updated as well.

Its a big move going from 32 to 64bit

Cj

9 times out of 10 its a hard drive failure.
almost always in my computer services,blue screens are bad ram or one bad stick of ram and/or bad hard drive.

some times switching to windows 7 uses more resources there for opens up weakness to bad or feeble sectors.

To see in the BSOD what is causing the BSOD, right-click Computer, select Properties, select Advanced system settings, click the Settings button under Startup and Recovery, then under the Systen Failure section, take the checkmark out of Automatically Restart.

The next time you have a BSOD, near the top and near the bottom, you should see a message saying what caused it. Sometimes it will list a specific file or it may say something general such as "STOP 0x000000D1 or DRIVER_IRQL_NOT_OR_EQUAL."

Tell us what yours say? And/or write down what it says and go look on the Internet for specific things to do to address whatever the error is.

Hope this helps.
 
You can also refer to the following article: http://windows.microsoft.com/en-us/windows7/Resolving-stop-blue-screen-errors-in-Windows-7

Did you run the Windows 7 Upgrade Advisor before upgrading? That will tell you which or your hardware and software are Windows 7 compatible. Upgrading your operating system is not something you should do without doing the necessary advance preparation. First of all, you can't upgrade from Windows XP to Windows 7 in place. You have to do a complete rebuild of your system including backup up of all of your data, formatting the hard drive and re-installing all of your applications. Its a lengthy procedure if you have a lot of apps. 

Please describe your computer equipment (CPU, RAM, disk) and soundcard. We don't have enough info to help you, 

Thanks guys.  I tested win7 on a spare hdd for a week or 2 after and few tweaks i managed to get everything working.  some vst probs but ok now.

So i did a full clean rebuild.  System seems great but for these Blue screen errors.  only happen twice since the upgrade.  I've check the memory with "memchecker" and ran scandisk/chdsk etc.  I cant be sure but the errors only came while the PC was left idle so i have disabled power management options to test for now.


My system:
Intel ASUS P5k
4gb ram
Nvidia geforce 7300
Emu0404
Remote SL

Reading on this error gives so many different causes.  ;<

Did you setup your system as I suggested, so that it wont restart on a BSOD?

What is the stop error you get shown in the BSOD?

Yes Thomas I've done that.  Will hopefully catch it if it happens again and will post results.  Much thanks for the advice.

Dang!   it happen again.  Heres what I got 



tech info:


*** STOP: 0x0000116 (0xFFFFFA80049AB010, 0xFFFFF8800FFD40DC, 0x000000000000000, x0000000000000002)


*** nvlddmkm.sys - address FFFFF8800FFD40DC base at FFFFF8800FE25000, DateStamp 4f4e68c5

nvlddmkm.sys seems related to Nvidia so will check nto it.  I'm quickly going out of my dept here....

Just make sure your video card has the correct drivers for your windows architecture and that there the most up to date.

It appears it's something related to your graphics card drivers.

Are you using the most recent driver release for your graphics card? Did you update your graphics card driver without uninstalling the previous driver?

You may have to do a complete uninstallation of the graphics card driver, and then reinstall the most recent graphics card driver.

If you had any previous graphics card driver installed and then you installed a newer graphics card driver, the best thing to do is to uninstall the NVidia graphics card driver, use the free utility called Driver Sweeper to clean any residue of old graphics card driver files by running Driver Sweeper in safe mode after uninstalling the graphics card driver, reboot and install the most recent graphics card driver, reboot and see how it goes, now.

Driver Sweeper can be downloaded using the following link: http://phyxion.net/item/driver-sweeper.html

If you still get BSOD with the nvlddmkm.sys listed as the cause, you may have to use an older version of the graphics card driver, and keep trying older versions until you find a version that's not problematic.

Hope this helps.

The following link has a discussion in which they share how they fixed a BSOD issue involving the nvlddmkm.sys and Vista. It may prove to be some helpful info in that thread, but I would try uninstalling, using Driver Sweeper, and then re-installing the most recent graphics card driver, first.

Here's the link to the old thread: http://forums.techarena.in/vista-hardware-devices/689444.htm

BSOD issue involving the nvlddmkm.sys

That tells me the problem is with your Nvidia card or chipset. Try downloading the latest driver for it from the Nvidia site. 

i notice Nvidia update a fair bit , so I have filehippo update checker installed.. perhaps you should use it also, get it off

http://www.filehippo.com/updatechecker/ 

the obvious thing is to see what / if it's sharing anything IRQ wise e.g. without your sound card

Thanks so much folks for your help here.

Yes the OS initially picks up the Nvidia driver and installs it automatically during the windows install itself.  I did download the latest drivers for my vid card so after reading some posts about it I have first tried to "Roll back the driver" (which is showing now as a 2009 version) and see how that goes.

I'll try the "Driver sweeper" next (if it happens again)

And some more reading just incase but again sincerest thanks for your time yall!

I have a tascam FW1884 and I get the blue screen error when I shut off the interface before I shut down the computer. (the drivers crash) Not sure this applies to you or helps. Did you install 64 bit drivers for your interface?

"Roll back the driver" (which is showing now as a 2009 version)

Probably not a good idea since Windows 7 64-bit didn't exist in 2009. Always use the latest drivers. 

Maybe dave... but it BSOD with latest driver as it is so it seems i gota start rulling things out.

moffdnb


Thanks so much folks for your help here.

Yes the OS initially picks up the Nvidia driver and installs it automatically during the windows install itself.  I did download the latest drivers for my vid card so after reading some posts about it I have first tried to "Roll back the driver" (which is showing now as a 2009 version) and see how that goes.

I'll try the "Driver sweeper" next (if it happens again)

And some more reading just incase but again sincerest thanks for your time yall!

The original N-driver that comes with Win 7 installtion is not up to date verion, you need to install the latest to get the new one.
Uninstall all drivers + control panels before you update the driver. Also Windows 7 need a modern graphic card so you can't use a basic one that worked with Xp32. You need at least old NVIDIA 8600 GT 512mb  and up to run Windows 7 and AERO. I would recommend 1GB RAM on the graphic card and use 1920 x 1080 /1920 X 1200 resolution to run SONAR or any other DAW. 
 
Note: Don't run any XP32bit tweaks in windows 7. windows 7 is a new system and those old tweaks are obsolete in windows 7 x64.
Don't turn off AERO, is shall be ON always!! I don't know what you have done with your system or if you have altered it but if you have made XP32bit tweaks on Windows 7 that is causing your problems. There are no tweaks on Windows 7 and you don't need any either.

moffdnb


Maybe dave... but it BSOD with latest driver as it is so it seems i gota start rulling things out.

What graphic card do use model?

Thanks 

I use an Nvidia Geforce 7300

I did initially install the latest 64bit drivers for it after the win7 install and after some reading/advise i have "Rolled back driver" to the one that win7 install automatically.  I have left the PC for 2 days playing a video etc and so far so good.  

I've book marked this thread just incase it happen yet again.  Fingers crossed.  ;>


p.s. Only windows tweaks i do are "No sounds" (windows theme) & Visuals "Adjust for best performance"

Here's some ideas you can try:

1) Completely remove the Geforce 7300 drivers and let Windows 7 install its display driver. 
2) Remove the Geforce 7300 card from the computer and use the onboard display connection (if you have one). Then see if the problem happens. If it does, then you should run the Windows7 memory test or memtest (download and burn a cd from memtest.com).

More things to keep in mind.  tnx dave.  love this forum.  I know this not Sonar related so much appreciate the help from you all.

I don't make habit of such liberties  ;>

p.s. I left memtest over night and it looped around the full ram a few times with no erros.  ;>

Without a doubt you have a driver error.  Do as others have sugested - pull the video card and use the onboard video for now.

I'd load Win7 SP1 *THEN* re-insall your video card with the lateset NVIDA drivers.  You have to get your environment stable before you start using SONAR.  Go through and get the lateset drivers for every device you have.

I know it's a pain but you have to get your hardware stable before you can use SONAR.

moffdnb


Thanks 

I use an Nvidia Geforce 7300

I did initially install the latest 64bit drivers for it after the win7 install and after some reading/advise i have "Rolled back driver" to the one that win7 install automatically.  I have left the PC for 2 days playing a video etc and so far so good.  

I've book marked this thread just incase it happen yet again.  Fingers crossed.  ;>


p.s. Only windows tweaks i do are "No sounds" (windows theme) & Visuals "Adjust for best performance"

Ok. It's not up for the job, minimum setting card no DX11.  I would buy a new one, its very cheap today.
Check out new NVIDIA card ASUS GT640 2GB RAM. I will buy that myself to my studio! Buy that and you will not have any problems anymore.
 
http://www.asus.com/Graphics_Cards/NVIDIA_Series/GT6402GD3/
 
You can setup to use 4 screens on one card too.

moffdnb


More things to keep in mind.  tnx dave.  love this forum.  I know this not Sonar related so much appreciate the help from you all.

I don't make habit of such liberties  ;>

p.s. I left memtest over night and it looped around the full ram a few times with no erros.  ;>

When you update and install the new drivers for any NVIDIA cards, remove all drivers and controlpanels, NVIDIA update etc, that comes with NVIDIA driver installation. Very important! Never ever "update" drivers like you normal do with Programs like SONAR or other hardware, run the installer on-top over the other driver and installation! You need to manually remove all, and make uninstallation by the "Windows-control panel" "Programs" ;"un-installations".
 
Later on when you done that, make sure you make a clean install when installation of the new drivers and new control panels. You do that by select "advance" during installation. * Mark, "clean Install" in the menu.
 
http://www.nvidia.com/Download/index.aspx?lang=en-us

thanks again every1 for suggestions.  since rolling back the driver to a 2009 version (that win7 installed itself)..  i haven't got any error as of yet.  its been a few days now so i'm growing confident its sorted...


will keep these suggestions in mind just in case.