Tripod
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Audio / latency problem out of nowhere - driving me nuts!
Hi, For a long time already everything runs fine with a 6 ms round trip latency then suddenly today it just got all weird. I noticed things seemed slower than usual, i look in my settings and the latency miraculously went way up to 9 ms or so. I've been trying for a hour to get it lower again but no success. It's freaking me out. I completely disabled the on board sound card in the bios (this wasn't even a problem before). I re installed my Quad Capture drivers and out of pure frustration i did a clean install of Sonar. Nothing works! It refuses to go back to the 6 ms latency! How how how does this happen out of nowhere? I also tried setting it to 96 khz(which worked before but was never needed) and it won't do that either. It says 1 or more cards do not support this. Well, i only have 1 card running and that's my Quad Capture. Anyway, i shouldn't need to do that in the first place. What is going on? I'm not sure what's more frustrating. That it doesn't work or that it just stops working out of nowhere and acts like i'm running a totally different machine and sound card. Thanks.
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digi2ns
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Re:Audio / latency problem out of nowhere - driving me nuts!
2013/03/29 15:09:02
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Did Windows do an Update on you? List your Computer specs in your signature if you would. ADDED What does it show in Preferences as being Checked/Selected for your sound?
MIKE --Dell Studio XPS I7/870 2.93 Ghz, 8GB Mem, 2-2TB Barracuda HDs, 500 GB Ext.HDD, Win7/64 --X1 64 Pro Expanded, Dual 21" Monitors --PCR500 --MAUDIO FastTrack Ultra --Mackie 1604 VLZ PRO --Line6 X3 Live --Gibson, Fender, Takamine, Schecter, Washburn http://pogopoppa.wix.com/5thgear# http://soundcloud.com/digi2ns
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Tripod
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Re:Audio / latency problem out of nowhere - driving me nuts!
2013/03/31 01:21:11
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No update. Computer is not connected to the internet. I have a AMD 6 core with 8 gigs running Windows 7. This shouldn't really matter though as i haven't changed anything and i was running 6ms without a problem. There are tons of things checked and unchecked in the settings. Anything specific you want to know? This is so frustrating :( Thanks.
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robert_e_bone
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Re:Audio / latency problem out of nowhere - driving me nuts!
2013/03/31 08:54:27
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I believe he was inquiring about your audio interface, making sure it was selected. 1. What is the Sample Rate set to for your audio interface? (Also, Buffer Size) 2. What is the Sample Rate set to in Sonar? 3. What Driver Mode is selected in Sonar? 4. If you interface is USB, is it plugged into a USB 2 or 3 port? 5. What are the particulars displayed for the Total Roundtrip Latency, in Sonar? 6. Does this occur for all projects, or just one? You might also try to bypass all effects for the project you are working on where you have noticed the latency, and see if that makes it go away. If it does, then you are likely using one of the mastering effects during tracking, and some of those use either look-ahead processing or are cpu-intensive. You can easily bypass all effects by hitting the 'E' key on your keyboard. Bob Bone
Wisdom is a giant accumulation of "DOH!" Sonar: Platinum (x64), X3 (x64) Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22 Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64 Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms
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Tripod
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Re:Audio / latency problem out of nowhere - driving me nuts!
2013/03/31 10:30:14
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It's set at 44100. The audio buffer is set at 4 (96 samples) Driver selected is Asio. This is currently resulting is a round trip of 9.8 ms. Keep in mind this is EXACTLY the same setting as before. But before this resulted in 6 ms! Also before i was able to up the sample rate to 96000 without a problem. Now it says my audio device doesn't support it. This occurs for any project. Effects or no effects. That's just what Sonar does right now.
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robert_e_bone
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Re:Audio / latency problem out of nowhere - driving me nuts!
2013/03/31 10:49:42
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@Tripod, Please add your system specs to your forum profile's signature, so that we can see exactly what gear you are running with, for both your computer and your audio interface. In that, please also detail what maintenance level Windows 7 is on (SP1?), or do you not apply Windows maintenance? You can get to the signature of your profile to add your specs, by hovering your mouse over the button labelled 'User Control Panel', and clicking on 'Edit Profile', then selecting the 'Signature' tab. After you add your specs, make sure to check the box at the bottom left that tells the forum to include your signature on future posts. You can look at my specs for an idea of what to include, or digi2ns's post, which lists his specs. Bob Bone
Wisdom is a giant accumulation of "DOH!" Sonar: Platinum (x64), X3 (x64) Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22 Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64 Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms
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Tripod
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Re:Audio / latency problem out of nowhere - driving me nuts!
2013/03/31 11:31:27
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Ok, added it to my sig. Not sure how it will change anything though as i didn't change any hardware or software. So nothing that could affect the latency.
AMD FX-8350 Eight-Core, 8 gig ram, SSD, Windows 7 - 64 bit, Sonar Producer X2, Octa Capture.
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Tripod
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Re:Audio / latency problem out of nowhere - driving me nuts!
2013/03/31 11:56:34
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Is there a way to complete remove the current settings in Sonar? I noticed when i reinstalled it it kept the previous settings. Eventhough i deleted the software.
AMD FX-8350 Eight-Core, 8 gig ram, SSD, Windows 7 - 64 bit, Sonar Producer X2, Octa Capture.
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stickman393
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Re:Audio / latency problem out of nowhere - driving me nuts!
2013/03/31 12:48:40
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Did you add a computationally heavy plug-in to one of your busses? Stick the LP64 on the master bus and you can really hear the latency if you try and record with track monitoring.
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Suprfly2k
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Re:Audio / latency problem out of nowhere - driving me nuts!
2013/03/31 13:36:17
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Intel® Core 2 Quad Q9550//Asus P5N-D// Corsair TWIN2X2048-6400 8GB Kit DDR2-800 //Seagate 7200 300GB & 500GB//SONAR 8.5 64-bit//Firepod//Fender Precision, Tele Standard, Japanese Squire Strat//Gibson Les Paul Studio, B-25, Dove//Gallagher G70 Custom
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Geo524
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Re:Audio / latency problem out of nowhere - driving me nuts!
2013/03/31 13:39:11
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Did you do a complete uninstall of Sonar? If not Sonar leaves many traces of the software behind. Do a search on how to completely uninstall Sonar and try again. This worked for me back when I had Sonar 6XL and ran into a problem with my sound card driver's.
Win 10 x 64; CbB; SPlat; MixCraft 8 Pro; AMD FX4130, 3.8 GHz; DDR3 32 GB Ram; Focusrite Scarlett 18i20; SSD 1TB, 2 x 1TB and 1 x 640 GB HDD; Mackie HR624 Monitors, KRK G2 Rockit 5's, Dual HP S2331 23" MonitorsMusic and SFX http://www.radiosparx.com/georgeandmarguerite
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robert_e_bone
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Re:Audio / latency problem out of nowhere - driving me nuts!
2013/03/31 15:08:49
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He must not have cleaned out all of the traces of the prior installation, although he indicated he did a clean install. I am bowing out of this thread - incomplete and inaccurate responses. Good luck, Bob Bone
Wisdom is a giant accumulation of "DOH!" Sonar: Platinum (x64), X3 (x64) Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22 Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64 Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms
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chuckebaby
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Re:Audio / latency problem out of nowhere - driving me nuts!
2013/03/31 16:48:21
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Tripod Is there a way to complete remove the current settings in Sonar? I noticed when i reinstalled it it kept the previous settings. Eventhough i deleted the software. you can try deleting AUD.INI make a back up, though you probably wont need it.
Windows 8.1 X64 Sonar Platinum x64 Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GBFocusrite Saffire 18I8 - Mackie Control
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bvideo
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Re:Audio / latency problem out of nowhere - driving me nuts!
2013/03/31 18:46:08
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If you are using that device for Windows audio, there may be some limits on what settings Sonar can change. What "slowdown" are you hearing?
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Tripod
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Re:Audio / latency problem out of nowhere - driving me nuts!
2013/03/31 22:03:17
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stickman393 - I added nothing. This latency problem happens when i start up Sonar. Before adding tracks or plugins. It acts like i have another system or sound card or something. Geo524 - Thanks, i will do a search and try that again. robert_e_bone - I said i re-installed it. That's all. I'm not sure where what you consider bad responses. But either way, thanks for your help. chuckebaby - even with the Windows search, impossible to find. But i will try again later today. bvideo - Can you explain that better to me? Are you saying i should or should not use the on board sound card? It was enabled all the time without any problems. I currently disabled it in the bios hoping it would fix things but it doesn't. And with slowing down things i meant i was playing my drums and noticed a lag where there wasn't one before. Turned out it went from 6 to 9ms.
post edited by Tripod - 2013/03/31 22:34:12
AMD FX-8350 Eight-Core, 8 gig ram, SSD, Windows 7 - 64 bit, Sonar Producer X2, Octa Capture.
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Tripod
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Re:Audio / latency problem out of nowhere - driving me nuts!
2013/03/31 22:30:20
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Ok, i found the aud.ini and deleted it. Fired up Sonar, still the same settings and latency.
AMD FX-8350 Eight-Core, 8 gig ram, SSD, Windows 7 - 64 bit, Sonar Producer X2, Octa Capture.
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bvideo
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Re:Audio / latency problem out of nowhere - driving me nuts!
2013/04/01 00:30:32
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I was thinking to let Windows have its own sound card (the onboard one) so it does not interfere with Sonar's settings for your Quad capture. So probably like your original setup. Your sense of timing of a 3 ms time difference is quite remarkable. There are some other things that can cause more significant lag in Sonar, namely use of certain effects that require looking ahead in time (like stickman says); examples are like perfect space or the transient shaper. Another Q? Did you at one time use the direct monitoring feature of the Quad's mixer (would likely eliminate all lag)?
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Tripod
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Re:Audio / latency problem out of nowhere - driving me nuts!
2013/04/01 01:20:59
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Ok, i will restore the original on board sound settings. See if it will fix anything. Oh and i only noticed the difference in latency when playing the drums. Not with any other instruments. I never used direct monitoring.
AMD FX-8350 Eight-Core, 8 gig ram, SSD, Windows 7 - 64 bit, Sonar Producer X2, Octa Capture.
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chuckebaby
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Re:Audio / latency problem out of nowhere - driving me nuts!
2013/04/01 01:52:50
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tripod,its all about back to basics. first, when deleting aud.ini you should have nothing plugged in to your usb ports and exited from sonar. basics- I find when im knee deep in a problem , I start with the basics, lets do it!! 1-open up sonar, go to preferences, make sure you quad capture is selected under playback. 2- in preferences under drivers, make sure ASIO is selected,(you have installed the drivers for your device?) 3-start with one basic track and record a test rhythm for about 30 sec./add another track of the same instrument and see if you have latency? you shouldn't, not with 2 tracks anyway sometimes its the simplest things like driver mode was switched somehow(not likely, but it happens) if your using a certain synth or audio plug in, try another one.it could be just that plug in or synth. if it is a synth, check your preferences "midi devices" just eye scan it to make sure everything jives. I don't think the prob is as bad as it appears, probably something simple we are just overlooking. think basic and outside the box not in it :)
Windows 8.1 X64 Sonar Platinum x64 Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GBFocusrite Saffire 18I8 - Mackie Control
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chuckebaby
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Re:Audio / latency problem out of nowhere - driving me nuts!
2013/04/01 01:57:27
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ps, check you quad captures settings, is there a mix knob ? is there software for that quad capture, eye scan it for tweaking. don't overlook the power of your quad capture being the root of this issue by having a setting moved and not where it was when you were getting 6 and not 9. ive grabbed my audio interface before and moved my direct monitoring input and it drove me crazy. peace. just for giggles maybe even disable your onboard soundcard (if all else fails here, and make sure its not checked under devices.
Windows 8.1 X64 Sonar Platinum x64 Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GBFocusrite Saffire 18I8 - Mackie Control
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Tripod
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Re:Audio / latency problem out of nowhere - driving me nuts!
2013/04/01 02:20:29
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Pff i tried it all, checked it all, removed it all, installed it again... Nothing... The only way i can get to 6 ms now is by moving the buffer size all the way down to 32 samples which ofcourse won't work because it makes things completely unstable. If i up the sampling rate i get an error message saying 1 or more soundcards are not compatible. This was never a problem before. You could say well disable the on board sound card but then i still get the same problem. And i was able to do it before with the on board card enabled... I'm running out of options here...the only thing i can think of right now is completely wipe the disk and re-install everything including Windows or buy another software. Both options are kinda ridiculous but i'm not sure how much longer i can handle this...
AMD FX-8350 Eight-Core, 8 gig ram, SSD, Windows 7 - 64 bit, Sonar Producer X2, Octa Capture.
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Tripod
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Re:Audio / latency problem out of nowhere - driving me nuts!
2013/04/01 02:30:18
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Ok, i just realized that reinstalling Windows and all my software will take me 2 hours. This compared to spending days trying to fix it... Thanks for the help everyone, appreciate it. Gonna do the Windows thing now and hopefully tell you within 1 or 2 hours that the old settings work again :) God, this sucks haha.
AMD FX-8350 Eight-Core, 8 gig ram, SSD, Windows 7 - 64 bit, Sonar Producer X2, Octa Capture.
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FastBikerBoy
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Re:Audio / latency problem out of nowhere - driving me nuts!
2013/04/01 02:30:52
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Have your audio interface drivers been updated without your realising? Sometimes the latest drivers aren't always the greatest. If they have roll back and see if that helps. I had similar issues once and that was the fix for me (still is). Having said that if nothing has changed it seems very strange to suddenly see a changed reported latency with exactly the same settings, something must have changed. Is MS Wavetable enabled in MIDI devices? If so disable it - I have known that to cause all sorts of wierd seemingly unrelated issues.
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Tripod
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Re:Audio / latency problem out of nowhere - driving me nuts!
2013/04/01 02:57:06
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No updates. Computer is offline. Anyway, i wiped the disk :) Windows almost done installing...
AMD FX-8350 Eight-Core, 8 gig ram, SSD, Windows 7 - 64 bit, Sonar Producer X2, Octa Capture.
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FastBikerBoy
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Re:Audio / latency problem out of nowhere - driving me nuts!
2013/04/01 03:22:40
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Tripod No updates. Computer is offline. Anyway, i wiped the disk :) Windows almost done installing... Bit late now I know but a top tip for when you're done. If you haven't already invest, in a good backup package (I use Acronis) and take an image once you've got a clean install, then take an image regularly of your working setup. At least then if you need to go back to a clean install or a point in time it's there in minutes without all the faffing around.
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phrygiann
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Re:Audio / latency problem out of nowhere - driving me nuts!
2013/04/03 05:21:19
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Try this, go to device settings in your quad set buffer size to 1, click apply,- in your sonar edit- preferences- -device settings- try changing the dafault sample rate and immediately the rountrip latency value change. I noticed this when i set the default to 44.1 and i opened an existing project that i set to 192/64 it gave me a higher rt latency value. By this observation, i started to be confused what the real latency value on diffrent projects set to diffrent sample rates. But i just set quad buffer size to 1 when recording and 10 when mixing & mastering.
Windows 7 Home Premium 64-bit; AMD Phenom™ II quad-core processor 820; 8GB DDR3 SDRAM; 3.1GHz oc'd; 1TB hard drive; 1 TB 2nd hdrive, 1 TB usb 3.0 external HD. Roland Quad-capture, Casio PX-310; senheisser MK-4, Shure SM-58; Senheisser HD 380 pro, krk rokit6. Subaru forester 2012.
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Tripod
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Re:Audio / latency problem out of nowhere - driving me nuts!
2013/05/10 05:53:46
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Well, i'm really ready to cry now. After wiping the disk, reinstalling Windows and all the software the problem was still there. I gave up. basically stopped playing/recording. Today my new octa capture arrived. 100% sure this would solve my problems as i figured the only thing that was left that could cause the problem was my quad capture that must've been bad. Just installed the 600 Euro octa and guess what? Same problem. I don't know what to do anymore. I really don't. I'm beyond desperate now. Even at 9ms i'm getting cracks and bleeps. I should be running this thing at 5ms easily without a problem. And what i just CAN'T understand is why it won't go higher than 44.4khz! It keeps saying 1 or more soundcards can't use it. There are no other sound cards!! I have an on board card that is disabled in the bios! And even when i had not disabled it before when everything was working this wasn't a problem in the first place. What else can i do??? What is left? How is this possible?
AMD FX-8350 Eight-Core, 8 gig ram, SSD, Windows 7 - 64 bit, Sonar Producer X2, Octa Capture.
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chuckebaby
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Re:Audio / latency problem out of nowhere - driving me nuts!
2013/05/10 07:45:14
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look into something you installed right before this happen, a vst-i maybe? id delete AUD.ini and reset my settings there.
Windows 8.1 X64 Sonar Platinum x64 Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GBFocusrite Saffire 18I8 - Mackie Control
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Tripod
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Re:Audio / latency problem out of nowhere - driving me nuts!
2013/05/10 09:53:24
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That can't be the problem. I did a new install of Windows and Sonar. And i deleted AUD.ini about 5 times already. I'm thinking this must be a hardware problem somewhere. It's not Sonar itself, it might be Windows triggered by some hardware. My guess is the on board soundcard and or the bios. But i have no idea where to go from here. Other than installing a new motherboard. Which i do happen to have but man, i really don't feel like doing that.
AMD FX-8350 Eight-Core, 8 gig ram, SSD, Windows 7 - 64 bit, Sonar Producer X2, Octa Capture.
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mudgel
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Re:Audio / latency problem out of nowhere - driving me nuts!
2013/05/10 19:18:04
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if windows is using your quad or octa then youre limited to 44.1khz sample rate. Check that windows sounds are off. I use my onboard sound for windows, like a decoy. At a higher sample rate you get lower latency.
Mike V. (MUDGEL) STUDIO: Win 10 Pro x64, SPlat & CbB x64, PC: ASUS Z370-A, INTEL i7 8700k, 32GIG DDR4 2400, OC 4.7Ghz. Storage: 7 TB SATA III, 750GiG SSD & Samsung 500 Gig 960 EVO NVMe M.2. Monitors: Adam A7X, JBL 10” Sub. Audio I/O & DSP Server: DIGIGRID IOS & IOX. Screen: Raven MTi + 43" HD 4K TV Monitor. Keyboard Controller: Native Instruments Komplete Kontrol S88.
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