video import

Hi, I have a video a client gave me and I can't get it into Sonar Producer 8.5.3, 64bit. Tried with X1 64 bit also.

8 minutes long
Quicktime .mov created on a MAC
Video codec is H264 MPEG-4 AVC (part 10) (avc1)
Audio codec is MPEG AAC AUDIO (mp4a) 48khz sample rate

Error is "unable to import video - Unrecognized file format ..."

I tried converting to avi but the file becomes 5gb and Sonar gives me out of memory error. Even when i choose 256 color lowest quality.

I tried converting with VCL and Real Player , to avi and wmv but then I hear no sound.

In the past I downloaed Klite codes, but I'm on  new pc. would that help me here?

Any help would be greatly appreciated.

Thank you,

Kevin

I do have the latest Quicktime. But it doesn't play the audio back. When it starts to play the mov it says it needs to download additional software then brings me to a page witha whole assortment of things, but no indication of what I need to do.

The video format is H.264 and the audio format is 'aacl' 48,000 kHz

So far I've tried Nero, Avs Video Converter, and VLC Media Player. The latter at least plays both video and sound, but no matter how I convert it in that program I get no audio.

I'll try Microsoft Expression next.

It might be a codec thing, but even GSpot is inconclusive. It tells me the formats -  mp4a: MPEG-4 AAC LC audio but it tells me codec status is undetermined.

Appreciate your help.

Hi, I have a video a client gave me and I can't get it into Sonar Producer 8.5.3, 64bit. Tried with X1 64 bit also. 8 minutes long Quicktime .mov created on a MAC

Quicktime isn't 64 bit, so the 64 bit versions of Sonar can't open them. It should work fine in the 32 bit versions of Sonar.

I've gotten those videos to work in 64 bit Sonar using Klite or shark 007, but it was messy and I ended up removing those codec packs. They seemed to destabilize the system.

So for my quicktime scoring needs I stick with 32 bit Sonar.