v-vocal cronus dll

Has anyone worked out why so many of us are having problums with v-vocal crashing in x2, seems to be to do with the cronus dll,....I have looked for it in shared dxi and found v-vocal < skin/cronus.dll - vpEnc.dll-VPSoloDec.dll.  that seems ok also in plugin manager have enabled cronus plugin, as suggested by cakewalk product support....
have e-mailed the cake support and apart from deleteing and re-installing x2 (twice) .......now they do respoend.
any one help!