x1 on windows 8.1 and problem with vs-700 master fader

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reza
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2013/12/16 16:25:05 (permalink)

x1 on windows 8.1 and problem with vs-700 master fader

Hi 
I recently upgrade my pc to win 8.1 and installed my x1 producer. After downloading and installing the new driver for my vs-700 i realized master fader would not jump to its place which normally is 0 db and keep staying in minimum vol but the x1 shows it on 0db and i can hear the project and no problem. I think it must be a bug and new driver still needs time to resolve. Is there any body have the same problem or any hint to fix it?
thanks
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    THambrecht
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    Re: x1 on windows 8.1 and problem with vs-700 master fader 2013/12/16 16:47:12 (permalink)
    Running X3c on Windows 8.1
    The same Problem here.
    The master fader on VS-700 moves bus 1 in the Software (!!).
    The master fader (on the console) is permanent linked to bus 1 on the console (!!).
    This must be a bug.

    We digitize tapes, vinyl, dat, md ... in broadcast and studio quality for publishers, public institutions and individuals.
    4 x Intel Quad-CPU, 4GHz Sonar Platinum (Windows 10 - 64Bit) and 14 computers for recording tapes, vinyl ...

    4 x RME Fireface 800, 2 x Roland Octa Capture and 4 x Roland Quad Capture, Focusrite .... Studer A80, RP99, EMT948 ...

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    #2
    reza
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    Re: x1 on windows 8.1 and problem with vs-700 master fader 2013/12/16 18:17:59 (permalink)
    I just remove console from control surface and add it again and close the program and run. seems working. I restarted my computer several times and no problem. I hope it is permanent and won't break again. try this and let me know if the problem solved.
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    reza
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    Re: x1 on windows 8.1 and problem with vs-700 master fader 2013/12/16 18:19:20 (permalink)
    THambrecht
    Running X3c on Windows 8.1
    The same Problem here.
    The master fader on VS-700 moves bus 1 in the Software (!!).
    The master fader (on the console) is permanent linked to bus 1 on the console (!!).
    This must be a bug.




    I just remove console from control surface and add it again and close the program and run. seems working. I restarted my computer several times and no problem. I hope it is permanent and won't break again. try this and let me know if the problem solved.
    #4
    THambrecht
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    Re: x1 on windows 8.1 and problem with vs-700 master fader 2013/12/17 04:57:29 (permalink)
    Not in my case.
    I had plugged the device multiple times in and out.
    I have a closer look in a few weeks for this problem.
    Currently I only have smaller digitizing projects for my customers without a bus and master.
    When I insert a bus and master at the moment, the VS-700 (master) does not jump to 0.

    We digitize tapes, vinyl, dat, md ... in broadcast and studio quality for publishers, public institutions and individuals.
    4 x Intel Quad-CPU, 4GHz Sonar Platinum (Windows 10 - 64Bit) and 14 computers for recording tapes, vinyl ...

    4 x RME Fireface 800, 2 x Roland Octa Capture and 4 x Roland Quad Capture, Focusrite .... Studer A80, RP99, EMT948 ...

    (Germany)  http://www.hambrecht.de
    #5
    Splat
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    Re: x1 on windows 8.1 and problem with vs-700 master fader 2014/01/04 16:58:57 (permalink)
    Hi REZA.
     
    So the other thread states you still having issues.
    So you are running X3D.
    You have reset and rescanned your plugsin yet?
    Are you on the 2.0.2 drivers? http://www.roland.com/support/article/index.cfm?q=downloads&p=VS-700SET
     
    Thanks..
     
    (post updated had wrong link)...

    Sell by date at 9000 posts. Do not feed.
    @48/24 & 128 buffers latency is 367 with offset of 38.

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    #6
    reza
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    Re: x1 on windows 8.1 and problem with vs-700 master fader 2014/01/04 20:09:54 (permalink)
    CakeAlexS
    Hi REZA.
     
    So the other thread states you still having issues.
    So you are running X3D.
    You have reset and rescanned your plugsin yet?
    Are you on the 2.0.2 drivers? http://www.roland.com/support/article/index.cfm?q=downloads&p=VS-700SET
     
    Thanks..
     
    (post updated had wrong link)...


    Hi
    sorry , what do u mean by reset the plugins? X3d automatically rescan each time i run it. 
    yes , i do have 2.0.2 driver. it some times is working some times not. like if i close the sonar several times and reopen it , it might work. I can say it is working randomly.
    #7
    Splat
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    Re: x1 on windows 8.1 and problem with vs-700 master fader 2014/01/04 20:27:46 (permalink)
    Nope a reset followed by a rescan, check here:
    http://www.cakewalk.com/Support/kb/reader.aspx/2007013315
     
    Does it work all the time in new X3D projects after you have done this or do you just have a problem with older projects?

    Cheers...

    Sell by date at 9000 posts. Do not feed.
    @48/24 & 128 buffers latency is 367 with offset of 38.

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
    #8
    reza
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    Re: x1 on windows 8.1 and problem with vs-700 master fader 2014/01/05 17:17:19 (permalink)
    CakeAlexS
    Nope a reset followed by a rescan, check here:
    http://www.cakewalk.com/Support/kb/reader.aspx/2007013315
     
    Does it work all the time in new X3D projects after you have done this or do you just have a problem with older projects?

    Cheers...




    I did exactly what ever you suggested. Still have same issue and as i said before, it some times working and some times not . When I move up and down the master fader on sonar, the master fader on vs700 won't move, but when I move the master fader on vs700, master fader on sonar moves too. It seems just working in one direction. I removed the vs700 from control surface and installed it again. Also I uninstall the console driver and reinstall it again(v2.2) but still on the same issue.
    I thinks it must be a bug in driver which is not compatible with win 8.1. Or maybe something else . 
    post edited by REZA - 2014/01/05 17:36:35
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    reza
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    Re: x1 on windows 8.1 and problem with vs-700 master fader 2014/01/06 02:57:46 (permalink)
    No clue?
    Is there anybody else have same problem? I scare end up to reinstall windows and all my vsts . 
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    reza
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    Re: x1 on windows 8.1 and problem with vs-700 master fader 2014/01/08 01:03:23 (permalink)
    Ok Alex it seems no one has the same issue , in this case what is the next step ? contact directly to cakewalk or waiting maybe someone knows and help me ?
    #11
    Splat
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    Re: x1 on windows 8.1 and problem with vs-700 master fader 2014/01/08 01:23:18 (permalink)
    Hello Reza sorry that didn't work.
     
    I suggest quit Sonar first. Search your C drive for AUD.INI, it will be somewhere like:
    C:\Users\Reza\AppData\Roaming\Cakewalk\SONAR X3 Producer
     
    Then rename AUD.INI to AUD.INI.BAK or something...
     
    This will reset your Sonar preferences when you next start Sonar, so you need to go into Edit->Preferences straight away.
     
    If that fails, well hopefully other VS-700 users may chirp into this thread (maybe Thomas), otherwise yes I guess you need to log an issue with Roland, you can generally do this via their website (you will need to register it if you haven't already). If you find anything out that we don't know about please update us. Much appreciated..

    Sell by date at 9000 posts. Do not feed.
    @48/24 & 128 buffers latency is 367 with offset of 38.

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
    #12
    reza
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    Re: x1 on windows 8.1 and problem with vs-700 master fader 2014/01/08 04:10:15 (permalink)
    CakeAlexS
    Hello Reza sorry that didn't work.
     
    I suggest quit Sonar first. Search your C drive for AUD.INI, it will be somewhere like:
    C:\Users\Reza\AppData\Roaming\Cakewalk\SONAR X3 Producer
     
    Then rename AUD.INI to AUD.INI.BAK or something...
     
    This will reset your Sonar preferences when you next start Sonar, so you need to go into Edit->Preferences straight away.
     
    If that fails, well hopefully other VS-700 users may chirp into this thread (maybe Thomas), otherwise yes I guess you need to log an issue with Roland, you can generally do this via their website (you will need to register it if you haven't already). If you find anything out that we don't know about please update us. Much appreciated..




    much appreciated Alex for the your time to help us. sure I will do it and share the result here. but I am wondering does it really matter from which web site i download the 2.0.2 driver for my vs 700? actually i tried both roland us and the other one that you put the link.
    Ok i will try to rename AUD.INI and let you know the result.
    Thanks again
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    reza
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    Re: x1 on windows 8.1 and problem with vs-700 master fader 2014/01/08 04:10:15 (permalink)
    CakeAlexS
    Hello Reza sorry that didn't work.
     
    I suggest quit Sonar first. Search your C drive for AUD.INI, it will be somewhere like:
    C:\Users\Reza\AppData\Roaming\Cakewalk\SONAR X3 Producer
     
    Then rename AUD.INI to AUD.INI.BAK or something...
     
    This will reset your Sonar preferences when you next start Sonar, so you need to go into Edit->Preferences straight away.
     
    If that fails, well hopefully other VS-700 users may chirp into this thread (maybe Thomas), otherwise yes I guess you need to log an issue with Roland, you can generally do this via their website (you will need to register it if you haven't already). If you find anything out that we don't know about please update us. Much appreciated..




    much appreciated Alex for the your time to help us. sure I will do it and share the result here. but I am wondering does it really matter from which web site i download the 2.0.2 driver for my vs 700? actually i tried both roland us and the other one that you put the link.
    Ok i will try to rename AUD.INI and let you know the result.
    Thanks again
    #14
    Splat
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    Re: x1 on windows 8.1 and problem with vs-700 master fader 2014/01/08 12:10:06 (permalink)
    Probably not but Roland website is the one to watch.
    You could also try to 2.0.1 drivers if you are curious.
     
    Cheers...

    Sell by date at 9000 posts. Do not feed.
    @48/24 & 128 buffers latency is 367 with offset of 38.

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    gabrielmesservier
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    Re: x1 on windows 8.1 and problem with vs-700 master fader 2014/01/11 15:53:59 (permalink)
    Hi
     
    I have exactly the same problem with my master fader.
    I have Windows 8
    For me the problem appeared with the 2.02 version of the driver.
     
    thanks
    #16
    reza
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    Re: x1 on windows 8.1 and problem with vs-700 master fader 2014/01/13 05:41:55 (permalink)
    CakeAlexS
    Probably not but Roland website is the one to watch.
    You could also try to 2.0.1 drivers if you are curious.
     
    Cheers...


    Hi Alex 
    Sorry for my delay , got a really bad cold. As you recommended I renamed the AUD.INI to BAK but same issue and luckily i am not only person have this issue. Also I tried to install 2.0.1 on my win 8.1 but it says it is not compatible with my OS. I am getting disappointment :( . The point is : master fader works on and off, i mean randomly when i close and open the sonar it some times work and some times not.
     
    #17
    Splat
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    Re: x1 on windows 8.1 and problem with vs-700 master fader 2014/01/13 08:49:07 (permalink)
    Time to contact Roland I'm afraid. Thanks.

    Sell by date at 9000 posts. Do not feed.
    @48/24 & 128 buffers latency is 367 with offset of 38.

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    reza
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    Re: x1 on windows 8.1 and problem with vs-700 master fader 2014/01/20 04:01:48 (permalink)
    CakeAlexS
    Time to contact Roland I'm afraid. Thanks.



    I emailed them and waiting for respond.
    #19
    reza
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    Re: x1 on windows 8.1 and problem with vs-700 master fader 2014/01/22 02:24:53 (permalink)
    I emailed to roland us and they rejected me and asked me to email to roland.ca and i emailed them but no one haven't answered yet. i doubt non of them want to be responsible.
    maybe here some one can help me. i am so disappointed from roland.
    #20
    Splat
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    Re: x1 on windows 8.1 and problem with vs-700 master fader 2014/01/22 12:03:39 (permalink)
    Did you register the equipment via the Roland website? Once you've done that you can log the issue via the website. You will need to register on the website itself of course. Cheers...
     
    http://www.roland.ca/default.asp?c=3

    Sell by date at 9000 posts. Do not feed.
    @48/24 & 128 buffers latency is 367 with offset of 38.

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    #21
    reza
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    Re: x1 on windows 8.1 and problem with vs-700 master fader 2014/01/22 15:42:57 (permalink)
    CakeAlexS
    Did you register the equipment via the Roland website? Once you've done that you can log the issue via the website. You will need to register on the website itself of course. Cheers...
     
    http://www.roland.ca/default.asp?c=3


    actually I could sent the email without registration but i did register today and re sent the email again. same process .
    but i am wondering is there any driver for windows 8.1 except of 2.0.2? like 2.0.1 or 2.0 for windows 8.1. not the stand alone driver, i need the set driver.
    #22
    reza
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    Re: x1 on windows 8.1 and problem with vs-700 master fader 2014/01/25 14:42:39 (permalink)
    I didn't get any replay from Roland so i think i should make a new post specifically for x3d and windows 8.1 here to see who has the same problem. Thanks Alex for the help. 
    #23
    Splat
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    Re: x1 on windows 8.1 and problem with vs-700 master fader 2014/01/25 15:40:48 (permalink)
    Time to ring Roland methinks...
    Just rename the title if you like, sorry you haven't had much feedback. It's probably because nobody really has an answer. Threads aren't usually this quiet.
     
    Thanks.

    Sell by date at 9000 posts. Do not feed.
    @48/24 & 128 buffers latency is 367 with offset of 38.

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    gabrielmesservier
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    Re: x1 on windows 8.1 and problem with vs-700 master fader 2014/01/27 15:37:23 (permalink)
    Hi REZA,
     
    As you know I have the same problem as you about the master fader.
    This is randomly if the master fader operates in accordance with the Sonar fader or not.

    There are two days I was working on a new project that the master fader did not want to cooperate. I leave it like that and do not worries me.

    Wanting to add the drum (Addictive Drum) I plug my midi controller (Roland A-800 Pro) in usb . Sonar asks me if I want to add the controller. I said yes.
    I go into the options ticked the boxes in the options MIDI devices.
    I click apply and Bang the master fader goes to zero and is now
    synchronized with Sonar the master fader.
    I do not know if your side it does something?

    Thanks.
    #25
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