Stuntpickle
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Re: 99 Problems, but Paying Cakewalk Ain't One
2015/05/30 09:19:56
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Forget recording for a second. If I select one track, I cannot delete data present in its controller lanes. If I move the clip to a new midi track, I still have all this extraneous data in the lanes. If I delete all the notes in the track, I still have indelible controller data. If I remove every plugin and turn off every controller, I still have this gunk in the track, which leads me to believe that it is entirely a problem with Sonar.
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azslow3
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Re: 99 Problems, but Paying Cakewalk Ain't One
2015/05/30 09:22:02
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Stuntpickle I see posts where people complain about Sonar being buggy and replies from others who claim to have no problems. My guess is that the people with no problems are using relatively few tracks or samples as I, myself, have no problems in similar situations. ... I'm using quite a few samples from East West, but my computer is nowhere near taxed. It seldom reaches over 60% cpu.
I am with you with an impression that Sonar is crashing a lot. I had more crashes in Sonar then in any other program I was using in my life (may be because I have never used DAWs before). But most of these crashes was not in Sonar itself. That is hard to realize since Sonar while "hosting" tons of third party programs has no internal problem tracer (feature request?). That is the same as at MS DOS time, when program crash was equal to the system crash even when there was nothing wrong with the system. If your workflow is the same when working with small number of tracks and you have no crashes, the probability that the reason is some bottleneck in resources is hight. 60% CPU (mean value) does not mean you have no problem here. Small example: on old Atom based computer I get glitches with under 1024 buffer size once I see CPU is used more then 20%. CPU/system should manage to process things in semi Real Time when working with audio, that means once the time comes, it should make it in time. Does not matter either is stay idle 90% of physical time or is doing something. All that is hard to explain without going too deep into underlying technology. Components involved are: Sonar itself (with its settings), Audio driver (with its settings), Windows (with auto updates enabled it is doing fancy things several times per day, as was already mentioned before), all (!) devices and there drivers attached to the computer, even your mighty HDD (recently we had a situation when one faulty hi-speed SSD has managed to slow down the whole RAID controller, with many parallel sets of disks attached). Back from the theory to practice. Try to find out how to reproduce the crash fast. Put all settings as pessimistic as allowed (1024-2048 buffer size, other audio device, in case possible no audio device at all, no windows update, no other programs running). Every time you can reproduce the problem without some component, you know the problem is somewhere else. Till the problem is in some part you can not exclude (power line, power supply, motherboard), you normally can localize it is reasonable time.
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icontakt
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Re: 99 Problems, but Paying Cakewalk Ain't One
2015/05/30 09:51:05
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Sonar became very stable for me in X3 and even more stable in 2015, so a month or two ago I finally turned off Auto Save and decided to hit Ctrl+S frequently. The other day, I was so focused on editing and completely forgot to hit Ctrl+S, then Sonar suddenly crashed and I lost about an hour of work. Of course, I immediately turned on Auto Save again (25 minutes here). Kamikaze Guys I think we are missing the point focusing just on this. StuntPickle, can you let us know more about the other 98 problems, maybe we can help there?
Yes, and please only include one or two problems per thread if possible, and don't post the threads at once.
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mudgel
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Re: 99 Problems, but Paying Cakewalk Ain't One
2015/05/30 10:41:25
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Karyn
mudgel Audio from the graphics card. what is that?
If you connect a TV or monitor with HDMI it can get an audio feed through the HDMI cable. This is connected to your graphics card, the card has drivers loaded that route audio through the graphics card for the purpose of feeding the HDMI link. The intended use is for large screen TVs. All of us use dedicated audio interfaces and professional quality studio monitors so this particular function is never (or rarely) used. It has been demonstrated that removing these drivers can improve Sonars performance. It is unlikely to be the cause of the issues in this thread, but it would not hurt to try.
I have one of my monitors connected via HDMI, but the sound card is not the source of the sound, the HDMI connector passes video and audio. The audio is passed through from the onboard sound chip.all perfectly stable on my system.
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slartabartfast
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Re: 99 Problems, but Paying Cakewalk Ain't One
2015/05/30 12:05:25
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☄ Helpfulby tlw 2015/05/30 15:22:08
John Your graphics card can be the source of trouble. Mr. Anderton pointed out awhile back that disabling any audio from the graphics card can solve a lot of strange problems.
I am sure it can, but changing MIDI data because the HDMI driver for the video card is active requires a truly gargantuan leap of imagination.
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azslow3
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Re: 99 Problems, but Paying Cakewalk Ain't One
2015/05/30 12:55:48
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slartabartfast
John Your graphics card can be the source of trouble. Mr. Anderton pointed out awhile back that disabling any audio from the graphics card can solve a lot of strange problems.
I am sure it can, but changing MIDI data because the HDMI driver for the video card is active requires a truly gargantuan leap of imagination.
I will give you an example what can happened, and you decide either you can imagine that Mr. Anderton pointed that this graphics card audio driver (just installed, not in use, from his tests not even completely enabled!) can course significant increase of generic system latency. After he has removed/completely disabled it, he could decrease the buffer size from 128 to 64 even for relatively big projects (if I remember correctly, it was working for small projects without changes). And in case your overall "fixed" latency (coming from VSTi, some of them have huge, they are thought for mixing/mastering only when that does not matter) is close to your current settings, there could be "no time" to process something else correctly (like MIDI data). For example, a chain of FXes need 18ms of data to work (not CPU dependent, they just "consume" that amount of audio data for the algorithm before they produce any output) and you want 20ms input->output time, many things should happened exactly during the last 2ms. And in case during that time some driver (like HDMI audio) block the complete system for 2ms, close to everything can glitch. Note, I am not pretending that it works that way. I have never seen Sonar core engine source code. But I mean that I can imagine such dependency...
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Pragi
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Re: 99 Problems, but Paying Cakewalk Ain't One
2015/05/30 13:26:47
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icontakt Sonar became very stable for me in X3 and even more stable in 2015, so a month or two ago I finally turned off Auto Save and decided to hit Ctrl+S frequently. The other day, I was so focused on editing and completely forgot to hit Ctrl+S, then Sonar suddenly crashed and I lost about an hour of work. Of course, I immediately turned on Auto Save again (25 minutes here).
Kamikaze Guys I think we are missing the point focusing just on this. StuntPickle, can you let us know more about the other 98 problems, maybe we can help there?
Yes, and please only include one or two problems per thread if possible, and don't post the threads at once.
Agreed, your problems in the first place aren´t Sonar specific (sure this software isn´t perfect), it´s the person sitting in front of stuntpickle´s monitor. Sorry , but this has to be said cause of the thread title which obviously has to be changed.
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Larry Jones
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Re: 99 Problems, but Paying Cakewalk Ain't One
2015/05/30 13:33:43
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slartabartfast I am sure it can, but changing MIDI data because the HDMI driver for the video card is active requires a truly gargantuan leap of imagination.
I can't imagine it either, but the OP has enough problems that it makes sense to eliminate all possible sources. Craig Anderton's post yielded a long thread of speculation about this issue. Here it is: http://forum.cakewalk.com/FindPost/3103263
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arachnaut
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Re: 99 Problems, but Paying Cakewalk Ain't One
2015/05/30 13:51:29
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I use MIDI-OX to monitor MIDI input. Sometimes I find hardware sending sporadic MIDI data.
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kitekrazy1
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Re: 99 Problems, but Paying Cakewalk Ain't One
2015/05/30 13:56:38
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So basically something is writing data on it's own. IS this midi data? Add another track, record but don't input anything and see what happens. What version of Play are you using? Play was recently updated.
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Anderton
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Re: 99 Problems, but Paying Cakewalk Ain't One
2015/05/30 14:06:59
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It would be interesting to find out why some people with large projects run into problems while others with large projects don't. I regularly run 100+ tracks, all with plug-ins, when doing loop or sample library development but those don't require large orchestra libraries. I have noticed a lot of the people having problems use the East-West libraries. Not sure if that's a clue or not, but if there was a recent update, that might be significant.
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Stuntpickle
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Re: 99 Problems, but Paying Cakewalk Ain't One
2015/05/30 14:11:39
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Pragi Agreed, your problems in the first place aren´t Sonar specific (sure this software isn´t perfect), it´s the person sitting in front of stuntpickle´s monitor. Sorry , but this has to be said cause of the thread title which obviously has to be changed.
Wait. When you say "problem" are you referring to the one the Cakewalk staff member confirmed was a problem? I only ask because we seem to be having communication issues, such as when you interpret my statement that I have a Foscusrite audio interface and an on-board sound card to mean that I have both Presonus and Focusrite audio interfaces. I have provided information, photos and video documenting this problem -- which, as far as I can tell, is fairly extraordinary relative to the other threads of this nature on this forum. That, having seen all this, you remain stumped yet utterly convinced I am personally the cause is hilarious, ludicrous and utterly inexplicable. Not so surprisingly, I posted this thread precisely because I had hoped I was the problem, which I could then personally remedy. Unfortunately, I am beginning to doubt it. Oh, and I can't imagine why the name of this thread would so offend you that you think it must be changed. Cakewalk is as free to change it as I am to fire Cakewalk. I can only remember encountering such a gratuitous defense of something when the defender was trying to copulate with the defended. Are you working on Sonar Jr.?
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Beepster
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Re: 99 Problems, but Paying Cakewalk Ain't One
2015/05/30 14:17:24
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The unwanted data being written sounds like a track being MIDI write enable with a connected MIDI device that has "wandering" controls. As in the control, even though you aren't touching it, is either so hyper sensitive that it is sending control data which obviously then gets written (because the track is write enabled so it's doing its job properly) or outright faulty and sending false signals (in which case the track is still doing it's job by reading the data and writing it). I have no idea about the rest. Probably system specific/user error. I'd imagine a stunt performing pickle may not be as attentive to detail as say a calm, demure and fastidious pickle.
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Stuntpickle
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Re: 99 Problems, but Paying Cakewalk Ain't One
2015/05/30 14:21:07
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Anderton It would be interesting to find out why some people with large projects run into problems while others with large projects don't. I regularly run 100+ tracks, all with plug-ins, when doing loop or sample library development but those don't require large orchestra libraries. I have noticed a lot of the people having problems use the East-West libraries. Not sure if that's a clue or not, but if there was a recent update, that might be significant.
There was a recent play update; however, I have since investigated other iterations of the project within Sonar and discovered small traces of the problem. As crazy as it sounds, it seems like it may have been present throughout and only become noticeable following some period of exponential compounding. When I called support, I was having problems on one track. Now, it's every track. More than Play, I have suspected TenCrazy's channel switcher. I was thinking (or intuiting) that because Sonar (as far as I'm aware) doesn't natively support the functionality that maybe midi data from different channels is getting layered. Was just a thought. Are you familiar with the plugin?
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Anderton
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Re: 99 Problems, but Paying Cakewalk Ain't One
2015/05/30 14:30:03
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Not familiar with that specific plug-in, but do have some TenCrazy plugs. I would definitely suggest removing it at least temporarily to see what happens. So many SONAR issues relate to third-party software, so that's always a good place to start. And don't forget about the MIDI buffer setting.
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microapp
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Re: 99 Problems, but Paying Cakewalk Ain't One
2015/05/30 14:34:57
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tlw
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Re: 99 Problems, but Paying Cakewalk Ain't One
2015/05/30 15:28:18
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I seriously doubt an SSD, whatever its problems, can generate spurious MIDI data in Sonar MIDI tracks or anywhere else. I've just had a look at Tencrazy's MIDI channel switcher's documentation (such as it is). Personally if I were using it and having MIDI data turn up in unexpected places I'd create a fresh blank project without it and see if the problem turned up in that project. Can you delete or edit the MIDI using the event view? It also occurs to me that depending on the MIDI routing you've set up tracks might be receiving data on more than one channel or the data is being duplicated on several tracks. Again, a test project without the MIDI switcher and using only Cake plugins would seem a useful thing to try.
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williamcopper
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Re: 99 Problems, but Paying Cakewalk Ain't One
2015/05/30 17:00:02
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yikes. this is such a typical thread. fwiw, I don't think your video card audio, or your hardware, or "connected wandering midi", is the problem. One thing to track down is the midi channel associated with each midi event in your tracks: unfortunately, the way PRV works, events in multiple channels ( a valid midi thing ) in multiple tracks (a valid Sonar thing) get created very very easily. I use the following CAL program, set to a single-character key-command in keyboard shortcuts, to re-re-re-re-rechange the controller per event to ONE channel. (do (int new_chan 1) (int i 0) ; counter, not needed if you don't care (getInt new_chan "New Midi Channel: " 1 16 ) (-= new_chan 1) (forEachEvent (do (= Event.Chan new_chan ) (++ i ) ; count it, delete if you don't care ) ; end do ) ; end forEachEvent (pause "Adjusted " i " channel events. " ) ; tell how many, delete if you don't care )
post edited by williamcopper - 2015/05/30 17:07:07
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slartabartfast
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Re: 99 Problems, but Paying Cakewalk Ain't One
2015/05/30 17:28:20
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☄ Helpfulby tlw 2015/05/31 11:26:56
As far as the MIDI events (expression data) appearing from nowhere issue, I have to agree with earlier suggestions about spurious signals from a controller while the track is armed for recording being the most likely culprit. MidiOx is a good way to troubleshoot this, as it will capture the events as they arrive, and it will tell you on what channel they are arriving as well. Sonar does that as well (hence the unanticipated controller data) but if it appears in both programs independently, then you can stop blaming a Sonar issue. Pitch wheels and the like can often send signals when they are apparently in neutral/off positions, more or less randomly due to the analogue control signals that are interpreted into MIDI in the controller circuits. It is highly unlikely that this indicates a system problem, from a demanding video driver or whatever, which is far more likely to produce a system or application crash than to repeatedly insert false data into a track in Sonar. Missing data because the system was unable to process it as it arrived is possible, but that is not the case here. MIDI data that is somehow misrouted is conceivable, although the source is a mystery. Unexplained MIDI data would most likely be sourced from a MIDI out of an active softsynth. Most softsyths do not have this capability, but some do and may output controller events. It may even be possible to set up a MIDI feedback loop that could cause some confusing crap by setting a synth MIDI input to the same synth's output. Check to see if there is a synth appearing as an input to the MIDI tracks or if there is a synth that was inserted with the option to "enable MIDI output."
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Pragi
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Re: 99 Problems, but Paying Cakewalk Ain't One
2015/05/30 17:37:56
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Stuntpickle
Pragi Agreed, your problems in the first place aren´t Sonar specific (sure this software isn´t perfect), it´s the person sitting in front of stuntpickle´s monitor. Sorry , but this has to be said cause of the thread title which obviously has to be changed.
Wait. When you say "problem" are you referring to the one the Cakewalk staff member confirmed was a problem? No. Simply the thread title is offending Cakewalk That´s how you started . You are offending cakewalk and now me , the one who starts has to be ready to get offended either, you are not, or? And to finish your joke, I´m working with Sonar Platinum jr and you with 3 Audio interfaces (the Presonus Audiobox, Focusrite Solo and the one of the video card) and surprisingly having issues, right? Still I hope, you can fix the issues. best regards Pragi
post edited by Pragi - 2015/05/30 18:00:33
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Vastman
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Re: 99 Problems, but Paying Cakewalk Ain't One
2015/05/31 02:44:44
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I think Pragi makes valid points, Stuntpickle... everyone here is trying to help you through this frustrating situation despite the way you started. I have had moments in the distant past where everything was blowing up for me also... but I never began a quest for help by first insulting the bakers and well, just coming off like I'd been wounded by the program or it's designers. 100 problems??? I've spent hundreds of hours trying to rectify problems over the years. When all was said and done, few had anything to do with Cake... The gracious and super smart folks here on this forum are here to help but a degree of humility rather than premature finger pointing is warranted on your end; I too think your title is unjustly disrespectful. FWIW, I run fairly large and complex multiple templates using Albion 1,2 and 3, Mural Ensembles, and Project Sam's OE 1 and 2. While I have EW orchestral platinum and various NI orchestral piles of crud, I no longer use them. My system is totally stable except for the rare instance where I get a bit crazy and start wamming too many buttons and jumping around doing too many complex things too quickly and... as things begin to freeze I always say, "why'd I do that?" knowing I shouldn't have. "having a lot of problems with stability doing large orchestrals" is a far more honest and respectful title... free of premature blaming. And it actually describes your real situation. BTW, you can edit your title, you know... just sayin'...
post edited by Vastman - 2015/05/31 02:52:29
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Stuntpickle
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Re: 99 Problems, but Paying Cakewalk Ain't One
2015/05/31 06:23:46
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Vastman I think Pragi makes valid points, Stuntpickle... everyone here is trying to help you through this frustrating situation despite the way you started. I have had moments in the distant past where everything was blowing up for me also... but I never began a quest for help by first insulting the bakers and well, just coming off like I'd been wounded by the program or it's designers. 100 problems??? Oh, really? I was under the impression that the validity of any "point" depended upon its coherence -- something sorely lacking in the relevant post. Just a hint: my own post started with a joke -- one made at my own expense. Consider: how rational would it be to incinerate someone ten times? Since each subsequent incineration beyond the first would be entirely gratuitous, the answer is "not very." However, that's precisely the sort of thing a petty person would do in a fit of angry frustration. The joke was a tacit acknowledgement of my frustration. The title of the thread was obviously jocular, but jokes tend to molder under this sort of scrutiny. Had you read my posts, you'd have noticed that I actually defended Cakewalk support -- not something typical of an outraged person. Are you under the impression that the bit about the button was a literal threat? Consider for a moment that the statement conveys virtually nothing about Cakewalk staff, but rather focuses entirely on my frustration, which it renders as cartoonish and absurd. It was a figurative and self-deprecating explanation of my own unwarranted irritation. But some persons, often the objects of humor, grow to hate it as a mule does a whip. I'm beginning to get the feeling I have inadvertently stumbled into one of those internet hive minds populated by some persons whose collective self worth is entirely constituted in the object of their association. Thus, any perceived criticism of the object must be met with hysterical exculpation. I mean, a surprising number of people showed up here to state -- for some implausible record -- that Sonar works flawlessly and I am personally the problem. Do they understand why I am experiencing the difficulty? No, yet they are certain I am the cause -- two disparate contentions anyone acquainted with logic would find difficult to square. I am sorry if I offended you with the title of this post since I never intended to. However, I will not change the title since I cannot be compelled to action by persons who make a habit of being offended and who differ from more conventional bullies only in their timidity. At that, feel free to take offense. So is this all my fault? Sure. Is Sonar entirely blameless? Sure. If there's anything else you require in order to reflect upon this issue, I concede it freely. Do you know how to fix my problem? No? Then kindly stop hammering your gavel. I get it. You're a righteous do-gooder. Consider me and the world straightened out. All hail Sonar, the one true DAW!
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P-Theory
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Re: 99 Problems, but Paying Cakewalk Ain't One
2015/05/31 06:35:41
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williamcopper I can confirm the picture you give of the controller ("one expression lane superimposed over the other", as you said). I see that very frequently, and have never identified how to avoid it. I usually fix it by re-selecting the appropriate controller using the selectors on the left in PRV controller pane.
I've also seen that one pretty frequently but at random points with no real rhyme or reason as to when
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P-Theory
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Re: 99 Problems, but Paying Cakewalk Ain't One
2015/05/31 06:49:48
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However when I swapped mt midi controller keybaord and USB cable the problem went away so I don't think it was a sonar problem. I'd try swapping your USB cable on the keyboard and make sure it is plugged into a USB2 port not USB3 as that causes problems too
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Stuntpickle
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Re: 99 Problems, but Paying Cakewalk Ain't One
2015/05/31 06:56:05
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williamcopper yikes. this is such a typical thread. fwiw, I don't think your video card audio, or your hardware, or "connected wandering midi", is the problem. One thing to track down is the midi channel associated with each midi event in your tracks: unfortunately, the way PRV works, events in multiple channels ( a valid midi thing ) in multiple tracks (a valid Sonar thing) get created very very easily. I use the following CAL program, set to a single-character key-command in keyboard shortcuts, to re-re-re-re-rechange the controller per event to ONE channel. (do (int new_chan 1) (int i 0) ; counter, not needed if you don't care (getInt new_chan "New Midi Channel: " 1 16 ) (-= new_chan 1) (forEachEvent (do (= Event.Chan new_chan ) (++ i ) ; count it, delete if you don't care ) ; end do ) ; end forEachEvent (pause "Adjusted " i " channel events. " ) ; tell how many, delete if you don't care )
Thanks for that. As counter-intuitive as it may seem, I am restarting the project with exactly the same setup since it would probably be most useful to determine whether the issue is repeatable or just some fluke. Every attempt thus far to troubleshoot has proven fruitless, and my understanding of the parts involved is so slight as to make continued troubleshooting problematic. Unless I can repeat the issue, any fix is likely to be a false positive.
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Stuntpickle
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Re: 99 Problems, but Paying Cakewalk Ain't One
2015/05/31 06:58:54
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P-Theory I'd try swapping your USB cable on the keyboard and make sure it is plugged into a USB2 port not USB3 as that causes problems too
I was not at all aware of this. I was quite sure I was plugged into a USB3 port since I have like ten of them, so with some optimism I checked the port only to find I was plugged into a USB2 port in the front of the machine. Looks like my sloth trumped my ignorance this time.
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williamcopper
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Re: 99 Problems, but Paying Cakewalk Ain't One
2015/05/31 07:01:48
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Another piece of data re audio output from display adapter: sonar's audio configuration (Preferences -- Audio--Output Drivers) showed no clue that it knew about the video-card's audio drivers to the audio-capable monitors. However, when just in case I disabled sound for the video card and monitors, Sonar popped up a dialog and asked if it should re-route audio from the video card to other outputs!
post edited by williamcopper - 2015/05/31 07:09:00
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Sanderxpander
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Re: 99 Problems, but Paying Cakewalk Ain't One
2015/05/31 07:38:10
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It sounds like a midi routing issue to me. Sonar has had some issues in the past with plugins that generate midi. Several significant issues have since been fixed but I haven't really kept track as it doesn't come up in my workflow very often. I'm wondering if this "channel swapper" thing could have something to do with it. What does it do and why can't you live without it?
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mettelus
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Re: 99 Problems, but Paying Cakewalk Ain't One
2015/05/31 08:04:25
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Gosh, these threads are hard to read in a coherent manner. @OP, do you have any projects (even older ones) which do not use tencrazy's channel switcher to try? The "9 instances multi-timbral" stands out to me because I was having issues (with only 2) that suddenly went away with Dorchester - which update are you running?
ASUS ROG Maximus X Hero (Wi-Fi AC), i7-8700k, 16GB RAM, GTX-1070Ti, Win 10 Pro, Saffire PRO 24 DSP, A-300 PRO, plus numerous gadgets and gizmos that make or manipulate sound in some way.
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mudgel
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Re: 99 Problems, but Paying Cakewalk Ain't One
2015/05/31 08:34:01
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williamcopper Another piece of data re audio output from display adapter: sonar's audio configuration (Preferences -- Audio--Output Drivers) showed no clue that it knew about the video-card's audio drivers to the audio-capable monitors. However, when just in case I disabled sound for the video card and monitors, Sonar popped up a dialog and asked if it should re-route audio from the video card to other outputs!
The drivers that Sonar sees is determined by the selection of driver type, ASIO, MME, WDM/KS etc. So until a driver type other than ASIO is selected Sonar won't see any outputs to do with a graphics card that is passing audio out though it's HDMI port. Usually a High Definition Audio driver of some sorts connected to an onboard sound chip. When you switch from ASIO to any other driver type Sonar will ask to profile your system for sound devices. It then enumerates the various non ASIO drivers available and the bit rate and sample rates those drivers can be set to. Hope that helps. Lots more no on this subject but I don't have the time to go into too much detail now.
Mike V. (MUDGEL) STUDIO: Win 10 Pro x64, SPlat & CbB x64, PC: ASUS Z370-A, INTEL i7 8700k, 32GIG DDR4 2400, OC 4.7Ghz. Storage: 7 TB SATA III, 750GiG SSD & Samsung 500 Gig 960 EVO NVMe M.2. Monitors: Adam A7X, JBL 10” Sub. Audio I/O & DSP Server: DIGIGRID IOS & IOX. Screen: Raven MTi + 43" HD 4K TV Monitor. Keyboard Controller: Native Instruments Komplete Kontrol S88.
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