Helpful ReplyPossible Key to SONAR Performance Breakthrough? Check this Out!

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Anderton
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2014/10/12 13:45:12 (permalink)

Possible Key to SONAR Performance Breakthrough? Check this Out!

The backstory: With sample buffers below 256 samples, regardless of the interface I would often get the dreaded audio system motorboating where Sonar would lock up, not be stoppable from the Task Manager, and require a reboot to get working again. Recently, there was a thread here about latencies and I thought I would try using lower latencies again. The problem persisted. I just assumed that the V-Studio drivers were kinda old, that my projects were getting more complex, maybe I needed a faster processor, etc. 
 
Then I thought maybe some  Device Manager process was causing a problem (someone had mentioned improved performance by disabling the network card), so I started experimenting. Of course I had already disabled the Realtek High Definition Audio driver but there was also another audio device under Sound, Video, and Game Controllers called AMD High Definition Audio Device. It didn't have an option to disable, only uninstall, so I never messed with it.
 
The fix: In my computer's Device Manager under System Devices, there's an entry titled High Definition Audio Controller. I was able to disable it, and poof - the AMD High Definition Audio Device disappeared from Sound, Video, and Game Controllers. Since disabling this, Sonar has run flawlessly for two days straight on two different CPU-heavy projects with a 48 sample buffer!
 
A possibly related issue: It's been noted several times in these forums that the choice of graphics boards can have a huge impact on Sonar's performance. Maybe it's not the graphics card itself, but the audio driver installed with a board. I'm pretty sure nVidia boards install some kind of audio driver as well.
 
I am one effing happy camper right now. 48 samples!! If anyone looks into this on their system, please report back and let us know if it helps. I can't believe the difference.
 
 

The first 3 books in "The Musician's Guide to Home Recording" series are available from Hal Leonard and http://www.reverb.com. Listen to my music on http://www.YouTube.com/thecraiganderton, and visit http://www.craiganderton.com. Thanks!
#1
Splat
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Re: Possible Key to SONAR Performance Breakthrough?!? Check this Out!! 2014/10/12 13:53:22 (permalink)
I disable the nvidia audio driver myself. I believe it's what drives the audio via a HDMI connection so you can get sound through the speakers of your connected TV set.

Sell by date at 9000 posts. Do not feed.
@48/24 & 128 buffers latency is 367 with offset of 38.

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#2
Anderton
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Re: Possible Key to SONAR Performance Breakthrough?!? Check this Out!! 2014/10/12 13:59:50 (permalink)
Do you have to disable it under System Devices or could you disable under Sound, Video, and Game Controllers? Did you notice a performance hit when it was enabled? I'm curious whether this is AMD-specific or has broader implications.

The first 3 books in "The Musician's Guide to Home Recording" series are available from Hal Leonard and http://www.reverb.com. Listen to my music on http://www.YouTube.com/thecraiganderton, and visit http://www.craiganderton.com. Thanks!
#3
Wookiee
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Re: Possible Key to SONAR Performance Breakthrough?!? Check this Out!! 2014/10/12 14:03:08 (permalink)
Will give this a try and see what happens thanks for the heads up.

Life is not about waiting for the storm to pass, it's about learning to dance in the rain.
Karma has a way of finding its own way home.
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#4
Paul P
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Re: Possible Key to SONAR Performance Breakthrough?!? Check this Out!! 2014/10/12 14:03:54 (permalink)
Anderton
...but there was also another audio device under Sound, Video, and Game Controllers called AMD High Definition Audio Device. It didn't have an option to disable, only uninstall, so I never messed with it.
 
The fix: In my computer's Device Manager under System Devices, there's an entry titled High Definition Audio Controller. I was able to disable it, and poof - the AMD High Definition Audio Device disappeared from Sound, Video, and Game Controllers.



Thanks for this !
 
I also have the AMD HDA-device.  However, I can disable it, and just did as I don't need it.
I don't have it appearing under System Devices.
 
 

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#5
CoteRotie
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Re: Possible Key to SONAR Performance Breakthrough?!? Check this Out!! 2014/10/12 14:11:54 (permalink)
Hmmm, I haven't had issues running at low latency in general (unless I'm running lots of high CPU plugs) but I disabled the "High Definition Audio Device" and I'll run some tests on some of those high CPU projects to see if it makes a performance difference on my system.  I have an AMD ATI Radeon 4300/4500 series video card.
 
John

Wait, wait, what key is it in? 

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#6
kennywtelejazz
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Re: Possible Key to SONAR Performance Breakthrough?!? Check this Out!! 2014/10/12 14:13:02 (permalink)
Wow a useable 48 sample buffer size  , that is fantastic news . I need to check my system out ...
 
thanks for the heads up 
 
Kenny

                   
Oh Yeah , Life is Good .
The internet is nothing more than a glorified real time cartoon we all star in.
I play a "Gibson " R 8 Les Paul Cherry Sunburst .
The Love of my Life is an American Bulldog Named Duke . I'm currently running Cakewalk By BandLab as my DAW .
 
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#7
dke
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Re: Possible Key to SONAR Performance Breakthrough?!? Check this Out!! 2014/10/12 14:20:17 (permalink)
Anderton
Do you have to disable it under System Devices or could you disable under Sound, Video, and Game Controllers? Did you notice a performance hit when it was enabled? I'm curious whether this is AMD-specific or has broader implications.

 
Nvidia has an option in their control panel to turn off Audio.  I've never had a problem with it interfering with Sonar but I turn it off anyway since I don't use it.
 
Dan

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#8
Anderton
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Re: Possible Key to SONAR Performance Breakthrough?!? Check this Out!! 2014/10/12 14:20:29 (permalink)
Hope it works as well for others as it has for me. Of course I assume this is not a universal answer but it would be interesting which, if any, setups benefit from this change. I can't believe the difference it made in mine.

The first 3 books in "The Musician's Guide to Home Recording" series are available from Hal Leonard and http://www.reverb.com. Listen to my music on http://www.YouTube.com/thecraiganderton, and visit http://www.craiganderton.com. Thanks!
#9
Grumbleweed_
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Re: Possible Key to SONAR Performance Breakthrough?!? Check this Out!! 2014/10/12 15:01:00 (permalink)
I found by buying a Focusrite Saffire Pro 14 made my (music making) life better than it was. Your solution was a bit cheaper though!

Grum.

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#10
igiwigi
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Re: Possible Key to SONAR Performance Breakthrough?!? Check this Out!! 2014/10/12 15:54:53 (permalink)
hI
 
I Totally agree with the Grumbleweed 
I have a Focusrite Scarlet 6i6  at 6ms   and It It totally flawless
 
Everything now Is rosy in the garden
 
all the best
john
 
Ps make sure you have quality USB leads and right spec!!
#11
Beepster
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Re: Possible Key to SONAR Performance Breakthrough?!? Check this Out!! 2014/10/12 15:59:15 (permalink)
I disabled my onboard sound and use my Scarlett interface for all sounds. Would this tweak affect me?
 
Still locking this away in the mind palace* for future study.
 
*my mind palace is currently a rusty storage shed infested with hamsters so not as impressive as it sounds. ;-)
#12
YouDontHasToCallMeJohnson
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Re: Possible Key to SONAR Performance Breakthrough?!? Check this Out!! 2014/10/12 16:30:49 (permalink)
A few months ago I had to replace some capacitors in the external audio dock. So I enabled, in BIOS, the on-board audio device for temp use.  After the repair I had not disabled it. It has seemed not to interfere, but,... whose nose?
 
Device manager:
Sound
HD audio device
 ms audio device
 
System
 HD audio device
 HD audio device
 
I did not disable in device manager. I restarted the comp and disabled the on-board audio device in BIOS.
 
And:
Device manager:
Sound
(gone)
 
System
 HD audio device   (only one)
 
 
I disabled this and rebooted. 
 
Now let the cartoons begin.
 
 
#13
YouDontHasToCallMeJohnson
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Re: Possible Key to SONAR Performance Breakthrough?!? Check this Out!! 2014/10/12 16:32:59 (permalink)
Yo Craig
 
I have been using and supporting computers for nearly 30 years.
 
I never had looked for an audio device in the system area.  Excellent observing.
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Thedoccal
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Re: Possible Key to SONAR Performance Breakthrough?!? Check this Out!! 2014/10/12 16:47:49 (permalink)
I disabled the exact component in device manager and a few things got better immediately. My meters resumed working when Pro Channel was engaged, and I can go down to 64 samples now with no crackling.
#15
Wouter Schijns
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Re: Possible Key to SONAR Performance Breakthrough?!? Check this Out!! 2014/10/12 17:03:31 (permalink)
+ 1 more tester, windows 7/64bit, rate 192, 49 samples.
thanks Anderton & fingers crossed for my 3,4ms (!) roundtrip...yes Sir
 
#16
Anderton
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Re: Possible Key to SONAR Performance Breakthrough?!? Check this Out!! 2014/10/12 19:53:00 (permalink)
Thedoccal
I disabled the exact component in device manager and a few things got better immediately. My meters resumed working when Pro Channel was engaged, and I can go down to 64 samples now with no crackling.



It's very cool other people are noticing a difference. Let me re-iterate this isn't about the interface, I had similarly sluggish results with all the audio interfaces I've tested with this particular system (yes, including Focusrite). This is apparently about some negative AMD graphics card audio driver mojo that, once disabled, gave rock-solid stability and cut latency by over 90% (projects I used to have to run at 512 now run at 48 samples). Here's what I'm mostly curious about now:
 
1. Do drivers that come with other brands of graphics cards, if disabled, provide an improvement?
2. Do the people who have the same stability symptoms - Sonar freezes, can't turn it off in Task Manager, reboot required - have those problems go away if an identical or similar driver is disabled?
 
I really can't get over the difference, it's huge.
 
 

The first 3 books in "The Musician's Guide to Home Recording" series are available from Hal Leonard and http://www.reverb.com. Listen to my music on http://www.YouTube.com/thecraiganderton, and visit http://www.craiganderton.com. Thanks!
#17
Anderton
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Re: Possible Key to SONAR Performance Breakthrough?!? Check this Out!! 2014/10/12 19:55:39 (permalink)
Paul P
Thanks for this !
 
I also have the AMD HDA-device.  However, I can disable it, and just did as I don't need it.
I don't have it appearing under System Devices.

 
Interestingly, after the next power off/power on cycle, the driver had re-installed itself. However when it did, this time it included an option to disable. So I disabled it and disabled the one under System Devices. We'll see what happens tomorrow when the computer gets turned on.
 

The first 3 books in "The Musician's Guide to Home Recording" series are available from Hal Leonard and http://www.reverb.com. Listen to my music on http://www.YouTube.com/thecraiganderton, and visit http://www.craiganderton.com. Thanks!
#18
Geo524
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Re: Possible Key to SONAR Performance Breakthrough? Check this Out! 2014/10/12 20:35:32 (permalink)
Anderton
The fix: In my computer's Device Manager under System Devices, there's an entry titled High Definition Audio Controller. I was able to disable it, and poof - the AMD High Definition Audio Device disappeared from Sound, Video, and Game Controllers. Since disabling this, Sonar has run flawlessly for two days straight on two different CPU-heavy projects with a 48 sample buffer!
 
I recently did a clean install of both Windows 7 and Sonar X3 after running into some weird latency issues. I discovered the initial problems were caused by some files that were restored from an earlier back up. Rather than continue to trouble shoot I decided to wipe everything clean and start over again. I too disabled both the Realtek High Definition Audio Driver and AMD High Definition Audio Device and Sonar X3 runs better than ever. Very happy here as well.



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#19
Paul P
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Re: Possible Key to SONAR Performance Breakthrough?!? Check this Out!! 2014/10/12 21:08:02 (permalink)
Beepster
Would this tweak affect me?

 
Well, the culprit in question is the AMD audio for their graphics cards' hdmi (I believe).
 
I have a feeling onboard sound may not be the same sort of thing, but maybe.  I left my realtek onboard active as it gets used when everything is turned off and I just want windows sounds.
 
This issue could certainly use a bit of scientific investigation.
 

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#20
stickman393
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Re: Possible Key to SONAR Performance Breakthrough? Check this Out! 2014/10/12 21:08:43 (permalink)
On my large project I usually play back with 512 samples. Yeah, I know. Anything less is potential drop-out risk.
 
So I went into System Devices in Device Manager and, yes, I have *two* High Definition Audio devices, and a bunch of audio-related NVidia devices under "Sound, Video, & Game controllers".
 
So I disabled all of them, and rebooted.
Confirmed - I still have 'normal' audio, i.e. WinAmp, and YouTube both produce sound.
In SONAR, I cranked the ASIO buffer down to 64 samples.
 
It played back... which is unusual... but I was hearing crackles/static. Not so good. So I reset it back to 128 samples. Smooth playback.
 
Tentative judgement: It's improved. I haven't tried recording yet, but so far this seems to be better.
 
THANKS CRAIG!
 
(NB: Sound card is PCI-bus Echo Layla3G)
#21
sharke
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Re: Possible Key to SONAR Performance Breakthrough? Check this Out! 2014/10/12 21:11:57 (permalink)
I have, under System Devices, an entry called "High Definition Audio Bus."  Disabling this removed  "AMD High Definition Audio Device" from Sound, video and game controllers. I hope I experience a similar boost....

James
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#22
YouDontHasToCallMeJohnson
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Re: Possible Key to SONAR Performance Breakthrough? Check this Out! 2014/10/12 21:46:54 (permalink)
I suggest disabling the onboard audio device in BIOS to remove the associated bits in the device manager before disabling anything else. I think it better to make to not exist rather than just disable.
 
And then follow THE CRAIG's advice to disable the audio device(s) (I had 2) found under the SYSTEM folder in the device manager. Restart again. Verify under SYSTEM, AUDIO devices, and at the top AUDIO INPUTS/OUTPUTS, that only the desired device is listed.  Disable any undesirable dudes. Restart again.
 
And then open the windows audio settings via the speaker control in the tray, and verify all settings for the playback and recording devices are correct: bit level,...
 
I always uncheck "Allow application to take exclusive control,..."  This may not be correct. But I "remember" audio not working unless an application had focus.
 
RJ
 
 
#23
kennywtelejazz
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Re: Possible Key to SONAR Performance Breakthrough? Check this Out! 2014/10/12 23:17:18 (permalink)
OK , I just got done experimenting with this info over here  .
After i disabled the Realtek High Def…Audio Driver and the High Definition Audio Device I was able to play back a few multi track projects w effects and have no glitches what so ever at 64 Samples during play back ….
X3 seemed fine with that 
I did have a few problems when I wanted to record my guitar at the 64 samples settings ...
in hindsight I probably should have used a different amp sim then the one i recorded with
I used The Vandal ( full version VST 2 ) and it crashed SONAR a few times on me ...
after raising the buffers I had no problem what so ever while in X3 ….using Vandal ...
 
Craig ,I would be curious to know if you happened to experience  any sort of problems with any of your non SONAR Windows Audio programs …..X3 ran nice , but I did experience a ton of lost ASIO buffers while using Samp…..
in about 20 seconds I hit a few thousand lost ASIO buffer errors ...
 
in any event I bumped up my sample buffers to 256 Samples and everything is working very smoothly all across the board..
 
as far as I'm concerned , I'm gonna keep the Realtek High Def…Audio Driver and the High Definition Audio Device disabled …
my modestly speced lap top is running much better than it was before the tweaks …. 
 
thanks, 
 
Kenny
post edited by kennywtelejazz - 2014/10/13 01:01:43

                   
Oh Yeah , Life is Good .
The internet is nothing more than a glorified real time cartoon we all star in.
I play a "Gibson " R 8 Les Paul Cherry Sunburst .
The Love of my Life is an American Bulldog Named Duke . I'm currently running Cakewalk By BandLab as my DAW .
 
https://soundcloud.com/guitarist-kenny-wilson
 
https://www.youtube.com/user/Kennywtelejazz/videos?view=0&sort=dd&shelf_id=1
 
http://www.soundclick.com/bands/pagemusic.cfm?bandID=427899



#24
thomasabarnes
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Re: Possible Key to SONAR Performance Breakthrough? Check this Out! 2014/10/13 01:31:17 (permalink)
Under Sound Video and Game Controllers, I have "High Definition Audio Device." Under System Devices, I have "High Definition Audio Controller." I disabled both, but the change made no noticeable performance difference for my system. My graphics card is an ATI Radeon HD 5770.
 
I'm OK with my audio interfaces' latency performance. I can run most heavy projects such as the SONAR demo projects (Cori Yarckin, ShiftyAndTheBigShots, etc.) with an 8.2 ms latency setting at 96 samples with my UltraLite MK3, but I have to raise the setting to 128 samples with 10.4 ms roundtrip latency to playback These Arms without crackles, pops, or dropouts, and with my Audigy 2 ZS Platinum Pro using the kX Project Audio Driver version 3552, I can run all the SONAR Demo Projects at 11.6 ms roundtrip latency setting or lower depending on which demo project. These Arms is the heaviest so I have to use the 11.6 ms roundtrip latency setting with 256 samples for that one.
 
I would like to have the ultra low latency performance of a RME interface, but I get by with what I have, for now.
post edited by thomasabarnes - 2014/10/13 03:48:59


"It's not a song till it touches your heart. It's not a song till it tears you apart!" Lyrics of Amy Grant.

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#25
Anderton
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Re: Possible Key to SONAR Performance Breakthrough? Check this Out! 2014/10/13 03:24:20 (permalink)
These are interesting results. I knew it wouldn't affect all systems, but so far there are quite a few reports of improvements.
 
My current theory is that the graphics card audio driver interferes with some element that the interface driver has in common with it. Drivers like the ones for MOTU, RME, and Lynx, which are known to have lower-than-usual latency, may not be dependent on the same elements that cause the problem. This might also shed some light on why ASIO4ALL can wreak havoc with some drivers, because it's living in the same "world" as the usual interface drivers.
 
I dunno the theory, all I know is I'm really grateful I can run Sonar at dramatically lower latencies. Kenny, I'll check out some other programs but I can tell you Ableton Live works better now too. I'm also going to try Pro Tools at some point, because I always had lousy latency with it. Could hardly ever go below 512 except with the simplest projects.
 

The first 3 books in "The Musician's Guide to Home Recording" series are available from Hal Leonard and http://www.reverb.com. Listen to my music on http://www.YouTube.com/thecraiganderton, and visit http://www.craiganderton.com. Thanks!
#26
Sanderxpander
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Re: Possible Key to SONAR Performance Breakthrough? Check this Out! 2014/10/13 04:33:22 (permalink)
Ugh I really envy OSX people sometimes. I hate parts of it, and really wouldn't want to switch away from Sonar, but the whole audio/midi part is just soooooo much better done.

Thanks for this find, Craig. I don't really have issues on my desktop but it seems worth checking if it could get better. I will definitely also try it in my laptop!
#27
Anderton
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Re: Possible Key to SONAR Performance Breakthrough? Check this Out! 2014/10/13 11:00:52 (permalink)
Sanderxpander
Ugh I really envy OSX people sometimes. I hate parts of it, and really wouldn't want to switch away from Sonar, but the whole audio/midi part is just soooooo much better done.

 
Yes, after so many years of getting it so wrong, Core Audio really got it right. WDM had real potential and allows for easy aggregating, but it doesn't seem like Microsoft cared all that much about optimizing it. 

The first 3 books in "The Musician's Guide to Home Recording" series are available from Hal Leonard and http://www.reverb.com. Listen to my music on http://www.YouTube.com/thecraiganderton, and visit http://www.craiganderton.com. Thanks!
#28
Sanderxpander
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Re: Possible Key to SONAR Performance Breakthrough? Check this Out! 2014/10/13 12:14:52 (permalink)
Not to mention the ten MIDI devices limit, made worse by the fact that Windows sees the same device connected to a different bus as a new device. I've taken to uninstalling all drivers I'm not actually using and keeping a backup folder on my HD with device drivers I might need. On my laptop, I mean. If Windows 10 fixes this I'll be ecstatic, but I'm not holding my breath.
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keyzs
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Re: Possible Key to SONAR Performance Breakthrough? Check this Out! 2014/10/13 12:49:07 (permalink)
Hi Craig thank you for having this post.
 
There is another method to share just in case the driver comes back on again after a reboot. The following will permanently prevent HD Audio from Windows loading regardless be they from AMD, nVidia or Realtek.
 
***** WARNING ***** This is a registry hack.
 
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\HDAudAddService - set Start to 4
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\HDAudBus - set Start to 4
 
***** WARNING ***** This is a registry hack.
 
In my own time i have experimented with disabling Windows Audio and Windows Audio Endpoint Builder but that can only work halfway unfortunately. Programmes such as Sonar and Sound Forge, running on ASIO will work fine. However, programmes which inherently cannot and or do not use ASIO will not work; stuff like VLC and Media Monkey. 
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