Amplitube UPDATE

THANKS! IK needs to send out emails for these things or am I off the grid? Does anyone get emails for updates?

got it, thanks

LANEY


I saw it on Facebook! No email, I never get an email from IK about updates either.

Where's OBI?
 
We need to be informed about these things.
 
TIA!

Got it!

Thanx for the heads up!

Hey guys, we do send out emails, but we like to send out newsletters that have all the news, specials and announcements for the week in 1 email instead of 4-5 a week. :)

Yesterday we had the AmpliTube 3.7.1 update released, today we have DJ Rig up in the app store which we are excited about. Our new app totally blows away the competition in features, price and performance. Oh and our T-Racks Group Buy, Total Workstation 2 Bundle sale and a few other things down the pipeline too!

 Thanks Laney, I'm on that like white on rice......

IK Obi

Jonbouy

IK Obi


Hey guys, we do send out emails, but we like to send out newsletters that have all the news, specials and announcements for the week in 1 email instead of 4-5 a week. :)

Yesterday we had the AmpliTube 3.7.1 update released, today we have DJ Rig up in the app store which we are excited about. Our new app totally blows away the competition in features, price and performance. Oh and our T-Racks Group Buy, Total Workstation 2 Bundle sale and a few other things down the pipeline too!

So, does the 3.7.1 update still install mysterious files on my computer or not?

If it does can you de-mystify them?

Not sure what your talking about with a mysterious file. IK only installs files needed for our software to work. It wouldn't be there if it wasn't needed. If you have more questions or want more info  please contact our support.

Well then let me clarify, I'm talking about the files indicated in this post.

http://forum.cakewalk.com/fb.ashx?m=2472729

If you are still unclear of the files I referred to in the same link in an earlier post in this thread and I've now repeated here for clarity, I'll go even further let me list them for you to save you the trouble of clicking the link.

Windows\msocreg32.dat
Windows\System32\msvcsv60.dll
Windows\System32\w3data.vss
ProgramData\autobk.inc
AppData\Roaming\msregsvv.dll

I don't care to contact your support department being as you are here for your own purpose of publicising the update maybe you can clarify what these files do.  Perhaps you should contact your support dept and report back.

I appreciate they wouldn't be there if they weren't needed which is why I'm curious as to what they are needed for.  Indeed I can see they are needed to such a degree as they will self-replicate if deleted all the while amplitude is installed.

I'm sure your customers here would appreciate the clarity, rather than me discussing it discreetly with your support department.  That way everyone will become aware of what they are for which I'm sure you'll agree will likely save you a few support requests down the line.

What I don't like is they seem to look like bona-fide system files by the names they have been given and the locations they are installed in but they are directly related to your product.

I certainly shan't be contacting the sales department or indeed support department of a product that displays a behaviour that even arouses su****ion as to what it is up to over and above the use I want to put it to. IOW for the reasons I'd purchased it.

As you can see given the file list here I'm sure you'd be alarmed if something distrubuted a similar cache of files on your system without you knowing good cause of what they were and why they were there.

Some people clearly don't mind that kind of thing, but I'm not one of them.  Of course if they are innocuous and serve a useful purpose then I shall look forward to your clarification.

you're my hero Jonbouy

Update:

I just had to remove that list of files manually after running the Amplitube uninstaller as it even leaves them behind...

Obi can you kindly ask your support dept if I missed any, my computer seems to have been infected?

IK Obi


Please contact our support for more help. I don't have the same knowledge and they will be asking questions about your set up. Please PM me the ticket number so I can follow along and make sure you get an answer.

You don't get it.  (or do you?)

This isn't a setup problem, it's a problem with your installer.  Everyone here running your product will find those files distributed across their system.  Some people don't care about that kind of thing and your product will still likely appeal to them regardless, but it seems my own protection schemes vs yours are obviously not compatible.

I am not a customer of yours and I'm not likely to be given my experience of your installer and your lack of transperency as to what those files are about.  You will be aware of them as it is already been established they have been part of IK policy since at least 2008.

I therefore have no intention of being spun by your support department which also seems to have a record of not disclosing what the nature of these files are.  It's hard enough sometimes dealing with support departments to get information on products that I own.

I shall however be in contact with PGMusic's support department as your installer was supplied by them in the first instance and indicate my displeasure at having to roll back to a previous disk image to ensure that it is clear of the unwanted files introduced by your product as your uninstaller clearly failed to remove these 'necessary' files which obviously became 'unecessary' after I ran it.

There's one of two things occuring here, one is that I'm more aware of what the product does than the representive of the company that makes it, the second is that, perish the thought, the representative is not being straight.  Neither thing would inspire me to make a purchase from that company.

I love the 30% less CPU I have loaded 6 amplitubes and they sound great! I may push it to the limit later and let you know what number maxes my system out!

Thanks IK!

 I don't understand,a rep from IK comes here to tell everyone about an update. I appreciate that.
 I  think Obi did answer any concerns by referring you to someone who knows or maybe can help. You don't intend on buying the product so why are you concerned about it?

 Are you insinuating that the borg are trying to take over our computers?

Jonbouy

Well then let me clarify, I'm talking about the files indicated in this post.  

http://forum.cakewalk.com/fb.ashx?m=2472729

If you are still unclear of the files I referred to in the same link in an earlier post in this thread and I've now repeated here for clarity, I'll go even further let me list them for you to save you the trouble of clicking the link.

Windows\msocreg32.dat
Windows\System32\msvcsv60.dll
Windows\System32\w3data.vss
ProgramData\autobk.inc
AppData\Roaming\msregsvv.dll

 

FWIW, I only have the last 2 of these on my system (haven't installed the new update yet), but they look innocuous.

Mine are identical 48 byte hex files. A little sleuthing and a hex viewer reveals 3 lines of 16 bytes each. Mine looks like this (I've replaced the bytes I couldn't identify with "??", as they could contain information that would be better left unshared):

000000  ?? ?? ?? ?? ?? 00 00 00  8D 07 D2 4D DC EF 58 4F    ????......ÒMÜïXO
000010  ?? ?? ?? ?? ?? 00 00 00  8D 07 D2 4D DC EF 58 4F    ????......ÒMÜïXO
000020  ?? ?? ?? ?? ?? 00 00 00  48 93 56 4E DC EF 58 4F    ????....H“VNÜïXO

The remaining bytes are date stamps, 2 per line, in reverse order.

The "DC EF 58 4F" repeated at the end of each line, when reversed to "4F58EFDC", is the time A3 was last opened, expressed as the number of seconds since 1/1/1970. 

On mine, "8D 07 D2 4D" is (apparently) the time A3 was installed, again  expressed in the number of seconds since 1/1/1970 (when reversed).

And the "48 93 56 4E" looks like it might match the time at which I installed Amplitube Fender.


So I would regard these files as innocuous (despite some odd locations and naming conventions), and possibly copy protection related.


Extra credit to anyone who can tell me when I installed A3 and/or A Fender. 

Jonbouy

Had I been told at the outset 'ah, those are to do with copy-protection, I can assure you that they are innocuous but I can't go into further detail' and I wouldn't have batted an eyelid and taken that on good faith, but trying to pretend that I'm some kind of knob that is imagining things didn't go down to well.  

Sometimes the problem with these things is that the people capable of giving a simple answer are insulated from the customer support people. Often to get to the programmers you have to go through a few layers and they don't want programmers dealing with support issues that aren't really bugs, 'cause they have programming to do.

So a simple, ridiculously easy-to-answer (for the right people) question like this never gets answered.

And sometimes people think just giving a file a misleading name or storing it in odd location offers some kind of security benefit for some reason, even though it's a complete joke to any real hackers and crackers. 

Hi guys

I downloaded the new version but have run in to a few problems :S

I Installed the update from Version 3.6 to 3.71 and now when I scan my plugins in Sonar I get the error VPA PlUGIN REJECTED HOST

If I then try and load the plug in I get a error saying it failed to load followed by the error that its not installed correctly

I decided to uninstall and start over but now when scaning my vst folders amplitube is not showing up even though I am scaning the folder with the .dll file in it.

Any idea what might be going on ?

Thanks in advance for all help

Norrie