jaws44
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Antivirus was causing Sonar X2 to crash
For the past two weeks and whenever i tried to load a ProChannel preset, I was having a white screen and Sonar X2 would crash. The same was happening also when i try to open two projects. Today i got a message that my Antivirus license will expire in 15 days, so i decided to buy another product. I had my doubts that the Old Antivirus was causing the crashes, so i tested Sonar before i installed the new antivirus and after. and guess what, i have no more crashes now.
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RogerH
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Re:Antivirus was causing Sonar X2 to crash
2012/10/04 17:23:00
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Good to hear! Wich antivirus did you use before, and what do you use now?
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Beepster
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Re:Antivirus was causing Sonar X2 to crash
2012/10/04 17:44:57
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Yes... which AV? Microsoft Security Essentials is free, is supposedly top notch in protection and is considered a resource light AV so it's great for DAWs. Cake support recommended it to me for my DAW (I knew about it but have been an Avast user for years) and I've never had a problem with leaving it enabled while working. However if you choose anything else just disconnect the system from the internet, disable the AV (usually in settings or options disable something called "real time protection" or something similar... check the users info for your AV of choice) and remember to turn it back on before reconnecting the system to the internet. Cheers.
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jaws44
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Re:Antivirus was causing Sonar X2 to crash
2012/10/05 09:26:26
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I was Using McAfee and shifted to Bitdefender. Im not saying one is better than the other, but on my system it was. I posted this for others to check if their AV is causing crashes. The crashes here were happening every single time i try to load a preset or even when i close a project and try to open an existing one from Sonar X2. Maybe my settings of the AV were not right, but it crashed Sonar and now im relieved.
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Makzimia
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Re:Antivirus was causing Sonar X2 to crash
2012/10/05 11:34:43
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May I commend two things to ALL users, if you have not done this for yourselves. 1: Kill off UAC, you do not need it, (unless you share your PC). 2: Grab AVG, most unintrusive reliable FREE Anti-virus out there. You won't know yourself if you suffer issues with either thing regularly. No more needing to run in admin mode, or affirm use, you are it. And of course, no need any longer to disable anti-virus to install anything. I have dealt with ALL the anti-virus stuff since I ran my BBS back in early 90s. It was sad to see the demise of Norton to the crap it is today, somewhere F-prot got lost etc etc... /end soap box :D Tony
Tony Carpenter Castille Productions Sonar Platinum//Cubase 10 Pro//Logic Pro X Mac Pro Dual Xeon 6 core 3.46ghz 32GB RAM UA Apollo Quad FireWire, UAD2 Quad, X-touch, NI 12 Ultimate Collectors, Montage 7
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arachnaut
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Re:Antivirus was causing Sonar X2 to crash
2012/10/05 12:35:27
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Personally, I leave UAC on the default position, but I have never used any antivirus software.
- Jim Hurley - SONAR Platinum - x64 - Windows 10 Pro ASUS P8P67 PRO Rev 3.0; Core i7-2600K@4.4GHz; 16 GB G.SKILL Ripjaws X; GeForce GT 740; Saffire Pro14 MixControl 3.7; Axiom 61 64-Bit audio, SR: 48kHz, ASIO 256 samples latency, Rec/Play I/O Buffers 512k, Total Round Trip Latency 13 ms, Pow-r 3 dither
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sharke
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Re:Antivirus was causing Sonar X2 to crash
2012/10/05 12:59:45
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I have never had any reason to install any antivirus software on my PC since Microsoft Security Essentials. It's all you need. And I'm used to turning real time protection off if doing anything CPU or memory intensive in the DAW. Just have to remember to turn it back on again (easier said than done).
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Progmatist
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Re:Antivirus was causing Sonar X2 to crash
2012/10/05 13:13:22
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Perhaps the best solution would be to have your DAW never connect to the internet, and therefore not even need AV software.
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sharke
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Re:Antivirus was causing Sonar X2 to crash
2012/10/05 13:15:10
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Progmatist Perhaps the best solution would be to have your DAW never connect to the internet, and therefore not even need AV software. Unfortunately not an option for most people.
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Hansenhaus
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Re:Antivirus was causing Sonar X2 to crash
2012/10/05 13:19:17
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I'm glad the OP got it worked out and it's a good thing he posted his findings here since others may be experiencing the same issues. Personally, I had problems with BitDefneder and Sonar in the past. I've been using Eset NOD32 with absolutely no problems here.
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Beepster
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Re:Antivirus was causing Sonar X2 to crash
2012/10/05 13:24:08
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Oh man... so many bad AVs getting mentioned. McAffee has LONG been crap. I've never used bitdefender but it even gets mentioned in manuals as being intrusive on a DAW. AVG will choke your system. Seriously Microsoft Security Essentials is the way to go for a DAW system. It is MORE than enough protection and it is resource friendly. It's also really easy to configure and use AND it's FREE. You shouldn't be using your DAW for general web surfing anyway. It's okay to download programs and updates and browsing SAFE sites but anything beyond that is just asking for heartache. If you use Firefox with AdBlock+ and NoScript in conjunction with MSE and avoid the underbelly of the internet you'll be fine. You can get really great surfing laptops for very little these days (I love my little Acer). I don't know much about recording but I spent a LOT of time researching internet security because having to remove computer critters or wiping a system is a PITA and with the right tools and some common sense is quite avoidable. In the past 7 years or so since I've really plunged into the wonderful world of computers I have yet to be infected (touch wood). Cheers.
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John
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Re:Antivirus was causing Sonar X2 to crash
2012/10/05 13:28:29
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Beepster is correct. I have had no problems with MS Essentials. Also it works!
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Beepster
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Re:Antivirus was causing Sonar X2 to crash
2012/10/05 13:33:27
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StepD
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Re:Antivirus was causing Sonar X2 to crash
2012/10/05 13:35:24
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Yep, MS Essentials here too. AVG was a major hog when I used it.
Core2 6600 2.40 GHz, ASUS P5B Deluxe, 8GB RAM, GeForce GT 630 2GB, 3 Seagate Sata, Echo AudioFire 4 asio, Windows 10 Pro 64-bit, Sonar Platinum, Cakewalk by Bandlab
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John
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Re:Antivirus was causing Sonar X2 to crash
2012/10/05 15:17:36
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submarin
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Re:Antivirus was causing Sonar X2 to crash
2012/10/05 15:22:02
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jaws44
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Re:Antivirus was causing Sonar X2 to crash
2012/10/05 15:29:43
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Thank you all for your advices. I should have asked before taking the decision, but at least i know now that i have a good alternative. When I'm recording i turn off the AV and the internet connection, but in other situations i do not. Currently I'm using a laptop and planning to get a desktop, so probably i will dedicate the laptop for web surfing.
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chuckebaby
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Re:Antivirus was causing Sonar X2 to crash
2012/10/05 15:46:19
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im an avast man myself. a report i did for school last year(with a small group of people and i) showed me everything i need to know about anti virus and how foolish you are if you pay for anti virus...unless your paranoid and soliciting questionable sites. avg and avast are the best out there,but i would put security essentils right there with them.
Windows 8.1 X64 Sonar Platinum x64 Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GBFocusrite Saffire 18I8 - Mackie Control
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Beepster
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Re:Antivirus was causing Sonar X2 to crash
2012/10/05 15:52:04
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Yeah Avast is really good too and I prefer it on my web surfing computer but the automatic updates will choke out the system a bit when they happen (you can set these to update at specific intervals or just turn them off and update manually though). It is a very very good AV. Supposedly it's not quite as light as MSE however but if your system is powerful enough it shouldn't be a problem. I'd say if you actually do use your system for a lot of web surfing it might be a better option... just make sure you disconnect from the web and turn the auto updates off when you are in session. Cheers.
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Grumbleweed_
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Re:Antivirus was causing Sonar X2 to crash
2012/10/05 16:01:45
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jaws44 I was Using McAfee and shifted to Bitdefender. Im not saying one is better than the other, but on my system it was. I posted this for others to check if their AV is causing crashes. The crashes here were happening every single time i try to load a preset or even when i close a project and try to open an existing one from Sonar X2. Maybe my settings of the AV were not right, but it crashed Sonar and now im relieved. I reported the same crashing problem the other week and I'm a McAfee user. The crashing seems to have stopped now but at the time it was instant and repeatable. I sometimes get the impression that Sonar "heals itself" and problems go away  . I'll have a look at the AV options when my McAfee subscription dies, but I'm not going to stop using the internet. Grum.
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vintagevibe
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Re:Antivirus was causing Sonar X2 to crash
2012/10/06 00:23:18
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Makzimia May I commend two things to ALL users, if you have not done this for yourselves. 1: Kill off UAC, you do not need it, (unless you share your PC). 2: Grab AVG, most unintrusive reliable FREE Anti-virus out there. You won't know yourself if you suffer issues with either thing regularly. No more needing to run in admin mode, or affirm use, you are it. And of course, no need any longer to disable anti-virus to install anything. I have dealt with ALL the anti-virus stuff since I ran my BBS back in early 90s. It was sad to see the demise of Norton to the crap it is today, somewhere F-prot got lost etc etc... /end soap box :D Tony I had the exact opposite experience with AVG. It slowed my whole system down. No problems at all with Microsoft.
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Splat
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Re:Antivirus was causing Sonar X2 to crash
2012/10/11 23:13:00
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Yeah sorry AVG sucks. I've seen at least 3 systems where viruses managed to bypass it, and cleaning up afterwards was a nightmare (in the end had to uninstall and install a rival product). AVG feels nice until you run into problems. My view is you need to pay for a virus scanner but I understand the Microsoft scanner is fairly reasonable. I use ZoneAlarm which sucks in other areas but at least I know the product well enough to get around the product. McAfee used to be a world lead - sucks nowadays. Norton - not sure but a year ago I wouldn't have touched it. So maybe use BitDefender (always hear good things) and maybe ZoneAlarm (the most recent version), or if you are a cheapskate Microsoft. I've never seen a perfect virus scanner however.
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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robert_e_bone
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Re:Antivirus was causing Sonar X2 to crash
2012/10/11 23:18:28
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I build and repair computers for folks in my spare time, and have put Avast on literally over 50 machines. I find that it does not interfere with Sonar, has a small footprint, allows dynamic disabling and re-enabling, and I believe was ranked like number 2 in testing. It's also FREE - you just have to register once a year for it. www.downloads.com and search for 'Avast free'. I leave mine up and running all the time, and have no problems at all. Bob Bone
Wisdom is a giant accumulation of "DOH!" Sonar: Platinum (x64), X3 (x64) Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22 Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64 Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms
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Geo524
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Re:Antivirus was causing Sonar X2 to crash
2012/10/11 23:32:43
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My Win 7 Audio PC only sees the internet when downloading windows updates or Cakewalk products. I have another PC for cruising the web. MSE is installed on both machines and while I know it's protecting my computer(s) I barely even know it's there. It's very light on resources. +1 for MSE.
Win 10 x 64; CbB; SPlat; MixCraft 8 Pro; AMD FX4130, 3.8 GHz; DDR3 32 GB Ram; Focusrite Scarlett 18i20; SSD 1TB, 2 x 1TB and 1 x 640 GB HDD; Mackie HR624 Monitors, KRK G2 Rockit 5's, Dual HP S2331 23" MonitorsMusic and SFX http://www.radiosparx.com/georgeandmarguerite
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Linear Phase
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Re:Antivirus was causing Sonar X2 to crash
2012/10/12 00:10:01
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I'd like to add another + 1 for MS Security Essentials. I don't want to get into a long winded statement but I've used, Norton, McAffee, Fprot, Adaware, Spybot, Malwarebytes, AVG, and thats just what I can remember off the top of my head... LOL MS Security Essentials has been the best so far. It protects your computer. Take very little resources. Doesn't interfere with the music software.. What more can you ask?
too many lasers... Sonar = audio editing ninja of a music software!
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noynekker
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Re:Antivirus was causing Sonar X2 to crash
2012/10/12 00:23:15
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+1 for MS Security Essentials. (though I also employ Malwarebytes, and Hitman Pro for second opinion virus protection) Free software, by the maker of your OS, why not ? For those that have suggested turning off UAC , if you use your Audio PC to surf the Internet, having UAC turned on makes it WAY safer.
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bitman
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Re:Antivirus was causing Sonar X2 to crash
2012/10/12 00:54:18
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+1 for Avast Free Swear by it!
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soundtweaker
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Re:Antivirus was causing Sonar X2 to crash
2012/10/12 01:52:37
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noynekker +1 for MS Security Essentials. (though I also employ Malwarebytes, and Hitman Pro for second opinion virus protection) Free software, by the maker of your OS, why not ? Yea Malwarebytes and Hitman Pro finds malware that Security Essentials sometimes doesnt pick up.
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teunis
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Re:Antivirus was causing Sonar X2 to crash
2012/12/04 16:11:01
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Hi All, I am new to this and have been tearing out what little hair I have searching for an answer. I have logged heaps of calls to Cakewalk who have been very friendly. I changed everything including audio interfaces and reloaded Sonar I don't know how many times. Earlier this week my McAfee license ran out I installed another antivirus (Nortons 360), touch wood but up until now Sonar X2 has worked fine (for the first time since I upgraded from X1). Maybe there is something in McAfee that does not agree with Sonar X2.
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Splat
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Re:Antivirus was causing Sonar X2 to crash
2012/12/04 16:25:11
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Not big on McAfee, and besides the creator is on the run. http://abcnews.go.com/blo...s-latest-bizarre-tale/ Just one thing, a lot of people forget to remove their old virus scanner after it has expired, or think somehow that by running two scanners at the same time will make them even more secure - big mistake :). Cheers....
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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