Anyone else having a problem with Rapture?

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g_randybrown
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2012/05/27 18:01:08 (permalink)

Anyone else having a problem with Rapture?

I recently upgraded to the full version and I'm using the "celli arc" patch (I think that 's the name) from the film score sounds I bought with it.
I've had 3 crashes in the last hour (one time while I was doing a rough mix in console view and the other 2 while I was jacking around with other synths) and Windows shows Rapture as being the fault module.
I close program and can't restart X1 so I go to task manager and kill the Sonar process...it takes a good 5 min to kill it.
I start DPC Latency to try to determine what's going on and the next time it crashes it pegs out DPC until I can kill the process again.
You reckon there's some kind of config issue with Rapture that I need to resolve?
Thanks very much,
Randy

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    OlSkoolGuy
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    Re:Anyone else having a problem with Rapture? 2012/05/27 19:53:35 (permalink)
    Hey, Randy - the same thing is happening to me. I bought the upgrade (along with the film score expansion pack), installed the 64-bit version and started trying it out. I have done numerous tweaks (some that shouldn't even apply to soft synths) to try to troubleshoot. I threw my hands up last night and decided to use Dim Pro for this project instead.
    I sure hope someone can shed some light on what might be causing this problem.

    OlSkoolGuy

    *********
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    ********* 

    #2
    g_randybrown
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    Re:Anyone else having a problem with Rapture? 2012/05/27 21:28:33 (permalink)
    Focusrite Scarlett 8i6
    OlSkoolGuy


    Hey, Randy - the same thing is happening to me. I bought the upgrade (along with the film score expansion pack), installed the 64-bit version and started trying it out. I have done numerous tweaks (some that shouldn't even apply to soft synths) to try to troubleshoot. I threw my hands up last night and decided to use Dim Pro for this project instead.
    I sure hope someone can shed some light on what might be causing this problem.
    Actually that's good news for me since I've read here that a PCI audio card like mine (Delta 1010) is not really compatible with the new PC I just built ...however, according to your specs ( you having a USB interface) I can rule that out.
    Thanks very much sir, I'll keep my fingers crossed someone here can shed some light ...otherwise I reckon we'll need to call support.
    Thanks again,
    Randy



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    PJH
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    Re:Anyone else having a problem with Rapture? 2012/05/28 03:10:09 (permalink)
    Yes, I'm also having the same issues with Rapture but only after installing the filmscore expansion patch.

    The only way to free up Sonar is to use Task Manager to close the program.

    I wonder how many others have had the same issue.
    #4
    OlSkoolGuy
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    Re:Anyone else having a problem with Rapture? 2012/05/28 04:02:41 (permalink)
    Peter; so you had been using Rapture regularly with no problems BEFORE installing the film score pack?

    OlSkoolGuy

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    ********* 

    #5
    PJH
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    Re:Anyone else having a problem with Rapture? 2012/05/28 04:09:30 (permalink)
    OlSkoolGuy


    Peter; so you had been using Rapture regularly with no problems BEFORE installing the film score pack?

    Yes, never had a problem before installing the Filmscore pack. Rapture has always run flawlessly for me until this.
     
    Cheers,
     
    Peter.
    #6
    OlSkoolGuy
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    Re:Anyone else having a problem with Rapture? 2012/05/28 04:23:26 (permalink)
    Hmmm... then we have to assume SOMETHING changed the setup of Rapture when that expansion pack installed, since that is the one commonality we share (and we are all experiencing the same problem). At least that is a good piece of info to begin the investigation. Now if we can generate some knowledgable responses from some gurus here...

    OlSkoolGuy

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    ********* 

    #7
    stevec
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    Re:Anyone else having a problem with Rapture? 2012/05/28 10:08:48 (permalink)
    Wow...  I did the Rapture upgrade but not the Filmscore pack.  Weird to think that it actually might have been a good thing.
     

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    #8
    OlSkoolGuy
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    Re:Anyone else having a problem with Rapture? 2012/05/28 10:13:40 (permalink)
    Well, we don't actually KNOW that is the culprit yet, and since no-one with any insight to the dilemma has come forward, I am going to uninstall Rapture (and the film score pack), reinstall just Rapture Pro and test it fully. However, I may not be able to do that until later today or tonight. I will report in this thread when I do, so anyone interested should subscribe to the thread.

    OlSkoolGuy

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    ********* 

    #9
    Grumbleweed_
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    Re:Anyone else having a problem with Rapture? 2012/05/28 13:58:16 (permalink)
    I created this thread a little while ago when I first started using the full Rapture program:
     
    http://forum.cakewalk.com/tm.aspx?m=2574082
     
    I don't have the Film Score Expansion but I was thinking about it - but that has now stopped!
     
    The track that caused the problem crashed once more when I was rewiring to a beta program - the crash log submitted to the beta team was checked and the blame placed on Sonar.
     
    Since then I have continued with the track (but not rewiring) and have 3 Raptures, a Dim Pro, Alchemy and the Electric Piano gizmo that comes with X1 and have had no more crashes. Go figure! 
     
    There can't be a solution when the crashes are random and Sonar seems to heal itself .
     
    Grum.
     

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    #10
    g_randybrown
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    Re:Anyone else having a problem with Rapture? 2012/05/28 17:47:24 (permalink)
    FWIW, I simply turned off Rapture in Synth Rack view and having no issues after working on this particular project for hours.

    G. Randy Brown 
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    mabian
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    Re:Anyone else having a problem with Rapture? 2012/05/28 18:20:18 (permalink)
    FWIW, I found Rapture x64 very unstable; I then decided to revert and use only the 32 bit version; since then it's been utterly stable. There's for sure something wrong in x64 version... - Mario

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    #12
    OlSkoolGuy
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    Re:Anyone else having a problem with Rapture? 2012/05/28 18:57:42 (permalink)
    Here's the report I promised (the good news and the bad...).

    After uninstalling and reinstalling Rapture and running it through some paces, I can't make it crash! Of course, I am not using any of the Film Score expansion programs, and I don't intend to. I could put those files back in the Rapture Multisamples folder and try them to prove a point, but I am really hesitant to do so.

    The only thing different about the installation was choosing to install ALL components (VSTi, DXi and RTAS). The first time I installed it I only checked the VSTi box.

    If I change my mind and muster the nerve to try the Film Score programs again, I'll let you all know what the verdict is.

    OlSkoolGuy

    *********
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    ********* 

    #13
    g_randybrown
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    Re:Anyone else having a problem with Rapture? 2012/05/28 21:01:35 (permalink)
    OlSkoolGuy


    Here's the report I promised (the good news and the bad...).

    After uninstalling and reinstalling Rapture and running it through some paces, I can't make it crash! Of course, I am not using any of the Film Score expansion programs, and I don't intend to. I could put those files back in the Rapture Multisamples folder and try them to prove a point, but I am really hesitant to do so.

    The only thing different about the installation was choosing to install ALL components (VSTi, DXi and RTAS). The first time I installed it I only checked the VSTi box.

    If I change my mind and muster the nerve to try the Film Score programs again, I'll let you all know what the verdict is.
    I had hoped I would catch you before all of that trouble  because it (simply turning off the instance of Rapture) has resolved the issue at hand for me.
    That said there is definitely a problem when running the film score patches  through Rapture...sadly, I won't run Rapture at all until this current project is finished.
    Anyone planning to call support tomorrow?


    post edited by g_randybrown - 2012/05/29 09:24:01

    G. Randy Brown 
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    Beepster
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    Re:Anyone else having a problem with Rapture? 2012/05/28 21:11:18 (permalink)
    That's a real shame. I remember you guys being excited about the Filmscore pack deal a few nights ago. I hope CW gets it sorted out for ya'll.
    #15
    OlSkoolGuy
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    Re:Anyone else having a problem with Rapture? 2012/05/31 04:47:55 (permalink)
    Hey, "y'all" (I don't actually say that, but I'm from Tennessee where the word is a required part of the vocabulary...)

    Sorry I dropped out of touch for a while. I haven't had time to contact Cakewalk about this issue yet, but I hope to have enough time today to do that. I have continued to test Rapture 64 without issues, but have not tried any of the Film Score voices again. I would say that pretty much pins the problem down (for me, at least).

    Randy/Peter: If either of you have contacted (or do contact) Customer Service about this, please let me know.

    Thanks!

    OlSkoolGuy

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    ********* 

    #16
    PJH
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    Re:Anyone else having a problem with Rapture? 2012/05/31 06:29:11 (permalink)
    Hi OlSkoolGuy,
     
    I haven't contacted Cakewalk yet (still waiting and waiting for some kind of response regarding something else) but I did notice that there was an update from Rapture 1.2 to Rapture 1.22.
     
    Have you updated your version? I did do the update but haven't had time to check out whether this has sorted out the problem. It might be an old update that I missed. If so just ignore this post.
     
    Cheers,
     
    Peter.


    #17
    aries
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    Re:Anyone else having a problem with Rapture? 2012/05/31 06:54:18 (permalink)
    I have had no problems with Rapture and Filmscore pack, running Win 7 64bit.
    #18
    Kev999
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    Re:Anyone else having a problem with Rapture? 2012/05/31 07:15:19 (permalink)
    I installed the film score expansion pack and Rapture is still working OK for me in Sonar 7PE running on Windows XP 32-bit.  So maybe the issue is with either Sonar X1, Windows 7 or 64-bit.



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    #19
    aries
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    Re:Anyone else having a problem with Rapture? 2012/05/31 07:21:50 (permalink)
    Kev999


    I installed the film score expansion pack and Rapture is still working OK for me in Sonar 7PE running on Windows XP 32-bit.  So maybe the issue is with either Sonar X1, Windows 7 or 64-bit.


    I am running Sonar X1d Expanded as well as Win 7 64bit.
    #20
    Grumbleweed_
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    Re:Anyone else having a problem with Rapture? 2012/05/31 07:22:03 (permalink)
    PJH


    Hi OlSkoolGuy,
     
    I haven't contacted Cakewalk yet (still waiting and waiting for some kind of response regarding something else) but I did notice that there was an update from Rapture 1.2 to Rapture 1.22.
     
    Have you updated your version? I did do the update but haven't had time to check out whether this has sorted out the problem. It might be an old update that I missed. If so just ignore this post.
     
    Cheers,
     
    Peter.

    I'm using the updated version. Last night I was getting regular crashes (audio stops,  click on Sonar and a swirly thing comes up and task manager has to be used to kill the process) in the project that I thought had healed itself but I froze one of the Raptures (the first one that was crashing on its own when I first started the track) and today's play has been okay.
     
    I tried running task manager along with the track to see if anything spiked when the track unintentionally stops, but there was no outward sign of a problem. 
     
    Grum.
     

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    g_randybrown
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    Re:Anyone else having a problem with Rapture? 2012/05/31 09:06:54 (permalink)
    Peter, I have not contacted support yet because I thought someone else had and I have replaced the patch with a GPO (cello) patch.
    If no one here reports back within a few hours I think I'll call support though.
    BTW, Ol Skool it's a weird pet peeve of mine to want to correct people when they post the word y'all because they usually spell it ya'll...you sir, surely are gentleman and a scholar : )

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    Geo524
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    Re:Anyone else having a problem with Rapture? 2012/05/31 10:04:52 (permalink)
    I've had the full version of Rapture (v.1.22) for awhile now. I recently added the film score pack and haven't had any problems so far. I'm on Win7 Pro x64.

    Win 10 x 64; CbB; SPlat; MixCraft 8 Pro; AMD FX4130, 3.8 GHz; DDR3 32 GB Ram; Focusrite Scarlett 18i20; SSD 1TB, 2 x 1TB and 1 x 640 GB HDD; Mackie HR624 Monitors, KRK G2 Rockit 5's, Dual HP S2331 23" Monitors
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    #23
    Truckermusic
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    Re:Anyone else having a problem with Rapture? 2012/05/31 10:46:54 (permalink)
    Well I'm glad to of found this thread.
    I've had an issue with Rapture since day one....awhile ago on a 32 bit machine and now on my 64 bit.....

    Yes I also have the Film Score pack and the two expansion packs...

    what happens is that my project will play and sometimes (not everytime) when Rapture is playing it will freeze and the audio engine will make a loud "HONK" noise at me....

    Lately it will not even load up.....

    I love this synth and hate to just dump it....
    I've updated it and everything but still have the same issue....

    In order for it not to do this I have to Freeze the track.....then I'm fine......But it only happens in a project with Rapture.

    Clifford

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    #24
    HeatherHaze
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    Re:Anyone else having a problem with Rapture? 2012/05/31 11:07:56 (permalink)
    I'm running the full version of Rapture 1.22 with DSF Filmscore patches, X1d expanded 64-bit.  No problems so far.  The Filmscore patches work great.  System stats below.

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    #25
    OlSkoolGuy
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    Re:Anyone else having a problem with Rapture? 2012/05/31 11:27:03 (permalink)
    And now, my (hopefully) final footnote to this fiasco:

    After reinstalling Rapture 1.2.1, updating it to 1.22 and re-extracting the Film Score pack... I have not been able to make it crash in stand-alone mode... and I played with it for over an hour TRYING to make it repeat the problem. Since it seemed to be OK standalone, I opened Sonar, inserted Rapture in a new project and - lo and behold - it also seems to be working properly now! Same system, same copy of the Film Score pack (I just extracted it again from the ZIP file)... I am thinking the upgrade to 1.22 might have been what turned things around for me, since I was running 1.2.1 when I had all the trouble.

    OlSkoolGuy

    *********
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    ********* 

    #26
    Truckermusic
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    Re:Anyone else having a problem with Rapture? 2012/05/31 11:34:59 (permalink)
    OlSkoolGuy


    And now, my (hopefully) final footnote to this fiasco:

    After reinstalling Rapture 1.2.1, updating it to 1.22 and re-extracting the Film Score pack... I have not been able to make it crash in stand-alone mode... and I played with it for over an hour TRYING to make it repeat the problem. Since it seemed to be OK standalone, I opened Sonar, inserted Rapture in a new project and - lo and behold - it also seems to be working properly now! Same system, same copy of the Film Score pack (I just extracted it again from the ZIP file)... I am thinking the upgrade to 1.22 might have been what turned things around for me, since I was running 1.2.1 when I had all the trouble.
    This is Good News cause I was thinking about doing the very same thing yesterday!
    I dL all the Rapture updates and got all my files in a row but stopped short of actually doing the work for some reason.....
     
    Let me ask you a question please about your reinstall...
    did you install right from the original Rapture Disk? or did you start from update 1.1
    The reason I ask is cause I was reading the release notes and it says to uninstall 1.0 and start from 1.1
    just a little confused abou t this because I want this to run in 64 bit only windows 7.
     
    "
    Rapture update 1.1
    Windows XP (x64), Windows Vista (x64)
  • Backup all your user data
  • Keep a backup copy of your songs, programs, elements, multisamples, LFO waveform files, tuning definition files, etc.
  • Uninstall Rapture 1.0
  • This is required for x64 Windows in order to get rid of all 1.0 x86 components (Bitbridge, VST, RTAS).
  • Install Rapture 1.1
  • Run the 'Rapture110Setup.exe' installer, and follow the installer instructions"  
    Clifford

  • http://www.soundclick.com/cliffordamundsen 
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    #27
    OlSkoolGuy
    Max Output Level: -88 dBFS
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    • Location: high on a ridge in Middle Tennessee
    • Status: offline
    Re:Anyone else having a problem with Rapture? 2012/05/31 11:48:31 (permalink)
    Clifford,

    I don't have the actual disk - I upgraded from the Rapture LE that came with Sonar when the full version went on sale recently. So the downloaded file I installed first was actually v 1.2.1 (which was still in My Account, of course). Since I was thinking there might have been some corruption in the original files, I re-downloaded 1.2.1 and downloaded the 1.2.2 update at the same time. I uninstalled 1.2.1 from my computer and removed all vestiges of the Film Score expansion pack from Program Files and Program Data. I then reinstalled 1.2.1, tested it, updated to 1.2.2, tested again, and - finally - re-extracted the Film Score .exe file from the ZIP file I originally downloaded and installed it again.
    BTW, to unistall Rapture, don't look for it through the Program section of Control Panel; there is an uninstaller included with the program that you should use. You should find it by going to Start>All programs>Cakewalk>Rapture and clicking on Uninstall Rapture (x64) if you are running the 64-bit version.

    OlSkoolGuy

    *********
    X2a Prod - Win7 64 (i7 w/8GB) - A&H ZED 14 - Focusrite Scarlett 8i6 - Cakewalk UM-2G - Yamaha HS 80M monitors - Shure SM7B (and many other condenser AND dynamic mics) - tons of other hardware/software. 

    ********* 

    #28
    g_randybrown
    Max Output Level: -40 dBFS
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    • Location: Las Cruces, NM, USA
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    Re:Anyone else having a problem with Rapture? 2012/05/31 12:38:17 (permalink)
    OlSkoolGuy


    Clifford,

    I don't have the actual disk - I upgraded from the Rapture LE that came with Sonar when the full version went on sale recently. So the downloaded file I installed first was actually v 1.2.1 (which was still in My Account, of course). Since I was thinking there might have been some corruption in the original files, I re-downloaded 1.2.1 and downloaded the 1.2.2 update at the same time. I uninstalled 1.2.1 from my computer and removed all vestiges of the Film Score expansion pack from Program Files and Program Data. I then reinstalled 1.2.1, tested it, updated to 1.2.2, tested again, and - finally - re-extracted the Film Score .exe file from the ZIP file I originally downloaded and installed it again.
    BTW, to unistall Rapture, don't look for it through the Program section of Control Panel; there is an uninstaller included with the program that you should use. You should find it by going to Start>All programs>Cakewalk>Rapture and clicking on Uninstall Rapture (x64) if you are running the 64-bit version.
    So I guess you're saying that the whole uninstall/reinstall probably wasn't necessary...that maybe the whole issue is resolved by the update...well that's good news!
    So I went tos check to see what version I downloaded installed but can't find any indication in the app (no "about" or anything) but the date modified in win explorer shows to be 4-17-2009.
    It seems since we purchased this only a couple of weeks ago we would have downloaded the latest version but maybe CW goofed...still good news though right?
    I will download/install the latest version shortly and report back.
    Thanks OSG,
    Randy



    G. Randy Brown 
    Windows 10, 64 bit, Platinum
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    Asus P8Z77-V LK mobo   
    4X8GB Corsair XMS3 memory 
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    #29
    Truckermusic
    Max Output Level: -56 dBFS
    • Total Posts : 1924
    • Joined: 2005/07/22 10:34:16
    • Location: Riverview, Florida
    • Status: offline
    Re:Anyone else having a problem with Rapture? 2012/05/31 13:01:11 (permalink)
    OlSkoolGuy


    Clifford,

    I don't have the actual disk - I upgraded from the Rapture LE that came with Sonar when the full version went on sale recently. So the downloaded file I installed first was actually v 1.2.1 (which was still in My Account, of course). Since I was thinking there might have been some corruption in the original files, I re-downloaded 1.2.1 and downloaded the 1.2.2 update at the same time. I uninstalled 1.2.1 from my computer and removed all vestiges of the Film Score expansion pack from Program Files and Program Data. I then reinstalled 1.2.1, tested it, updated to 1.2.2, tested again, and - finally - re-extracted the Film Score .exe file from the ZIP file I originally downloaded and installed it again.
    BTW, to unistall Rapture, don't look for it through the Program section of Control Panel; there is an uninstaller included with the program that you should use. You should find it by going to Start>All programs>Cakewalk>Rapture and clicking on Uninstall Rapture (x64) if you are running the 64-bit version.
     
    OlSkoolGuy
    Thanks for the response...
    I have the original disk...So I am going to have to think about this a bit more I guess....I am somewhat thinking I should be able to uninstall and start at Update 1.1 but not sure. Maybe even by uninstalling 1.0 to install 1.1 it leaves some files for the update to find and rework?
     
    I  don't know.....Going to have to think about this but at least I have a bit of direction...
     
    Thank you sir.
    Clifford



    http://www.soundclick.com/cliffordamundsen 
    NZXT Phantom Case (in Black)
    Windows 7, Service Pack 1, 64 Bit OP
    Sonar X3 Producer, 64 Bit 
    Asus P8P67 Pro Rev.3 MoBo
    16 Gig of Ram 
    4.5 Gighz
    Intel i-7 2600k Quad Core Sandy Bridge
    Unibrain Firewire Card
    Edirol FA-101 Firewire interface
    Mackie Big Knob
    NI Komplete 8
    Machine 2
    #30
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