Be honest about your Sonar X1 "bugs"

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Dale Aston
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2011/01/19 17:33:13 (permalink)

Be honest about your Sonar X1 "bugs"

I have found that the majority of what I first thought were bugs/problems have turned out to be me not knowing how the program works.  I've been around Cakewalk since the beginning and this version is almost a complete paradigm shift.

True, there ARE flaws in the code however most of my problem reports have not panned out to be real bugs. 

I can chalk up mine to around 75% = user ignorance.  What about you?
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    vrooom
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    Re:Be honest about your Sonar X1 "bugs" 2011/01/19 17:40:58 (permalink)
    The metronome switching itself on when you enter the preferences page is absolutely a bona fide bug...

    And I hate the metronome!

    (I find it funny that even if you delete the metronome buss the thing still comes to life from beyond the grave!)
    #2
    g_randybrown
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    Re:Be honest about your Sonar X1 "bugs" 2011/01/19 17:54:07 (permalink)
    I had several issues but it seems they were all related to me installing a bluray burner...everything is moving along swimmingly (that's right all you haters I said swimmingly) thanks to some fabulous forum members (especially Billy Arnell) that helped me through the issues.

    G. Randy Brown 
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    #3
    FastBikerBoy
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    Re:Be honest about your Sonar X1 "bugs" 2011/01/19 17:54:34 (permalink)
    Oh there's plenty of user ignorance out there, which is why there's a lot of furore here, ignorance being put down as bugs or some sort of X1 failing. But........there's also a fair smattering of bugs. I've probably reported about 9 or 10 now in total. 6 or 7 of those are now "submitted to development".

    Not to mention the long standing bugs that haven't been fixed.
    #4
    Bub
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    Re:Be honest about your Sonar X1 "bugs" 2011/01/19 17:57:16 (permalink)
    100% of the things I've reported are bugs that others have also encountered.

    "I pulled the head off Elvis, filled Fred up to his pelvis, yaba daba do, the King is gone, and so are you."
    #5
    windsurfer25x
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    Re:Be honest about your Sonar X1 "bugs" 2011/01/19 17:57:16 (permalink)
    Well I admit I have been very pro - Sonar X1 but I think I've run into somethings that are bugs that I find very annoying... 

    Audiosnap being broken sucks

    the snap settings seem to change on me and I've gone into preferences to change the magnetic strength and stuff for using the PRV view and working with MIDI has been so annoying at times that I've started using the Step sequencer some more.. perhaps someone could enlighten me as to if this is a bug
    Notes in the PRV don't snap to where I want them and I have to "fine tune" to put them exactly where they're supposed to go. 

    Other than that.. things are generally ok


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    #6
    g_randybrown
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    Re:Be honest about your Sonar X1 "bugs" 2011/01/19 18:05:43 (permalink)
    perhaps someone could enlighten me as to if this is a bug 
    Notes in the PRV don't snap to where I want them and I have to "fine tune" to put them exactly where they're supposed to go.  



    Oh yeah, I forgot...I did run into a similar issue today: if I had snapping on and moved a note over to a beat (1/8 note I think) it would snap to just in front of the beat. This may just be a graphic thing because when played back it sounded dead on.

    G. Randy Brown 
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    #7
    ba_midi
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    Re:Be honest about your Sonar X1 "bugs" 2011/01/19 18:22:20 (permalink)
    Dale Aston


    I have found that the majority of what I first thought were bugs/problems have turned out to be me not knowing how the program works.  I've been around Cakewalk since the beginning and this version is almost a complete paradigm shift.

    True, there ARE flaws in the code however most of my problem reports have not panned out to be real bugs. 

    I can chalk up mine to around 75% = user ignorance.  What about you?
    I'm not going to stay in this thread for various reasons, but I think one would first have to ask if a user knows the difference between a bug and a user error.
     
    For those who don't bother to read the manual and are coming from previous versions of Sonar, a LOT could "look" like a bug.   Just look at all the intial posts about "where did my keybindings go!?!" ....  this to me is all about not taking the time to "learn" about the changes in THIS version.     I bet CW got a bunch of bug reports on that one alone.
     
    So to ask others to be honest about what they consider a bug makes some assumptions that I don't think are fully (and honestly) answerable, even if sincere.
     
    I assert that one has to know HOW something is "supposed to work" (ie, "working as intended/designed") before one can call something a bug.
     
    Whether one agrees with the implementation of a feature or not, is also questionable as to whether the developers would consider it a bug.
     
    I'm in the camp along with others who feel a lot of the 'issues' raised around here lately might fall into the category of "unfamiliar" moreso than "real bug."
     
    That is not to say there aren't REAL bugs (and a bunch of them lol).  CW has admitted openly to some;  users have identified quite a few with corroberation from other users, and CW is expected to release a few patches along the way at any rate.
     
    Software has bugs.  So do humans
     
    Okay - I'm outtie, as they say ;)  Have fun in this thread. 
      
    Oh and I reserve the right to duck back in :O
     
     

    Billy Arnell (ba-midi)

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    Thanks for listening - Let's Dance to the rhythm of life! :)
    #8
    Lynn
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    Re:Be honest about your Sonar X1 "bugs" 2011/01/19 19:04:35 (permalink)
    When lassoing clips, not all of the clips within the lasso get selected.  I reported this to CW, and they replied that it had been submitted to development.  That's as honest as I can get.  Other than that, I'm liking X1.

    All the best,
    Lynn

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    #9
    guitartrek
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    Re:Be honest about your Sonar X1 "bugs" 2011/01/19 19:16:02 (permalink)
    Ok - I've filed probably close to a dozen problem reports.  Way way more than I ever did before.  There was one - I'll have do admit - that wasn't necessarily a Cakewalk issue.  I discovered the solution shortly after I submitted the report and wished I could go in and edit or withdraw the report because I didn't want Cake to waste time on it.  But I don't know if we can do that?

    What I thought was a bug was the absence of "New Drum Map" on the output dropdown of a midi track.  During installation I skipped the part about installing the factory drum maps.  I only use a couple and don't need 100 of them on a drop down.  Apparently X1 creates its own Folder for Drum maps (different from 8.5 or other previous versions), so I had to copy my maps into that folder.  Once the folder was populated the "New Drum Map" item comes up on the drop down.  I would still prefer to see this item regardless if the folder is empty or not.  It would have saved me from filing the report and wasting Cake's time.
    post edited by guitartrek - 2011/01/19 19:17:41
    #10
    gtgarner
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    Re:Be honest about your Sonar X1 "bugs" 2011/01/19 19:34:24 (permalink)
    vrooom


    The metronome switching itself on when you enter the preferences page is absolutely a bona fide bug...

    And I hate the metronome!

    (I find it funny that even if you delete the metronome buss the thing still comes to life from beyond the grave!)


    That does not happen for me. My metronome is solid. So is it a bug?  Or is it an isolated issue?  Look at g_randybrowns post - His X1 issue had to do with a "bluray burner".  You would have thought that X1 and a blue ray burner wouldnt be related at all.
    #11
    gtgarner
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    Re:Be honest about your Sonar X1 "bugs" 2011/01/19 19:36:23 (permalink)
    ba_midi


    Dale Aston


    I have found that the majority of what I first thought were bugs/problems have turned out to be me not knowing how the program works.  I've been around Cakewalk since the beginning and this version is almost a complete paradigm shift.

    True, there ARE flaws in the code however most of my problem reports have not panned out to be real bugs. 

    I can chalk up mine to around 75% = user ignorance.  What about you?
    I'm not going to stay in this thread for various reasons, but I think one would first have to ask if a user knows the difference between a bug and a user error.
     
    For those who don't bother to read the manual and are coming from previous versions of Sonar, a LOT could "look" like a bug.   Just look at all the intial posts about "where did my keybindings go!?!" ....  this to me is all about not taking the time to "learn" about the changes in THIS version.     I bet CW got a bunch of bug reports on that one alone.
     
    So to ask others to be honest about what they consider a bug makes some assumptions that I don't think are fully (and honestly) answerable, even if sincere.
     
    I assert that one has to know HOW something is "supposed to work" (ie, "working as intended/designed") before one can call something a bug.
     
    Whether one agrees with the implementation of a feature or not, is also questionable as to whether the developers would consider it a bug.
     
    I'm in the camp along with others who feel a lot of the 'issues' raised around here lately might fall into the category of "unfamiliar" moreso than "real bug."
     
    That is not to say there aren't REAL bugs (and a bunch of them lol).  CW has admitted openly to some;  users have identified quite a few with corroberation from other users, and CW is expected to release a few patches along the way at any rate.
     
    Software has bugs.  So do humans
     
    Okay - I'm outtie, as they say ;)  Have fun in this thread. 
      
    Oh and I reserve the right to duck back in :O
     
     

    Excellent post..
    #12
    lorneyb2
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    Re:Be honest about your Sonar X1 "bugs" 2011/01/19 19:50:21 (permalink)
    g_randybrown


    perhaps someone could enlighten me as to if this is a bug 
    Notes in the PRV don't snap to where I want them and I have to "fine tune" to put them exactly where they're supposed to go.  



    Oh yeah, I forgot...I did run into a similar issue today: if I had snapping on and moved a note over to a beat (1/8 note I think) it would snap to just in front of the beat. This may just be a graphic thing because when played back it sounded dead on.
    In the snap settings right click and select Move to  and not Move by.  That may be the problem you are running into.  Also under Preferences(P) - Customization -Snap and Nudge being set to off may also need to be done.


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    #13
    sdpate67
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    Re:Be honest about your Sonar X1 "bugs" 2011/01/20 03:22:37 (permalink)
    Shoot the messenger again - I've been on the phone and email with CW over real bugs that I worked studiously to resolve down to 2 - count em - 2 - complete clean installs of Windows and X! on a powerful computer with all the latest drivers. They last advised me to experiment. X1 has tons of problems and it will be a blessing when they get the code hardened enough for users.

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    #14
    Bristol_Jonesey
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    Re:Be honest about your Sonar X1 "bugs" 2011/01/20 04:33:09 (permalink)
    I'll be honest - X1 on my system was SO unstable, I had no choice but to uninstall it and wait for X1b.

    Not only that, but subsequently, my previously rock solid 8.5.3 setup had become, for want of better word, trashed.

    I spent several, miserable hours last night attempting to fix it and eventually had to completely unintsall 8.5, make the necessary registry edits and re-install.

    Thankfully, my efforts were worth it as 8.5.3 is now back as it was a month ago.

    CbB, Platinum, 64 bit throughout
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    #15
    Jonbouy
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    Re:Be honest about your Sonar X1 "bugs" 2011/01/20 05:51:48 (permalink)

    I can chalk up mine to around 75% = user ignorance. What about you?


    Does this make for only 25% real bugs?

    That would be a relief...

    "We can't do anything to change the world until capitalism crumbles.
    In the meantime we should all go shopping to console ourselves" - Banksy
    #16
    vrooom
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    Re:Be honest about your Sonar X1 "bugs" 2011/01/20 06:31:54 (permalink)
    gtgarner


    vrooom


    The metronome switching itself on when you enter the preferences page is absolutely a bona fide bug...

    And I hate the metronome!

    (I find it funny that even if you delete the metronome buss the thing still comes to life from beyond the grave!)


    That does not happen for me. My metronome is solid. So is it a bug?  Or is it an isolated issue?  Look at g_randybrowns post - His X1 issue had to do with a "bluray burner".  You would have thought that X1 and a blue ray burner wouldnt be related at all.
     
    Well the fact that in Sonar 8.5.3 and all iterations of Sonar, I always turn off the metronome completely because I don't need it and in X1 if I visit the Preferences page to tweak my audio settings or whatever, it comes back on. One workaround I think I've found is to turn the metronome to MIDI note, so no actual sound is made. This happens even if the metronome buss is deleted.
     
    Is it a bug? I don't know. Define what you mean by bug. It is an irritant, so it bugs me. So it is a bug in that instance.
     
    I have no issue with X1 - I like the bigger gui. I'm not a hater - I just think with all the trumpeting of "DAW 2.0" Cakewalk talked a big game and delivered something that needed a little more testing, but I think they were against the deadlines.
    #17
    Dekker500
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    Re:Be honest about your Sonar X1 "bugs" 2011/01/20 06:56:01 (permalink)
    I don't know about you, but I consider getting a BSOD (blue screen of death) as a bug somewhere... Error messages and GUI glitches I can accept, but not BSOD.

    And since the only thing that changed was going from 8.5.x to X1...
    #18
    FastBikerBoy
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    Re:Be honest about your Sonar X1 "bugs" 2011/01/20 07:02:49 (permalink)
    Dekker500


    I don't know about you, but I consider getting a BSOD (blue screen of death) as a bug somewhere... Error messages and GUI glitches I can accept, but not BSOD.

    And since the only thing that changed was going from 8.5.x to X1...


    Don't guess,  click here to find out exactly what is causing it.

    A BSOD is never caused by an application. That isn't to say it's not application (X1) that's triggering it though.
    #19
    gtgarner
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    Re:Be honest about your Sonar X1 "bugs" 2011/01/20 09:25:40 (permalink)
    sdpate


    Shoot the messenger again - I've been on the phone and email with CW over real bugs that I worked studiously to resolve down to 2 - count em - 2 - complete clean installs of Windows and X! on a powerful computer with all the latest drivers. They last advised me to experiment. X1 has tons of problems and it will be a blessing when they get the code hardened enough for users.
     
    Its amazing how there are VAST differences between those who have X1 working and those that don't.  Since there are so many systems that are working and so many that arent, I have a difficult time believing that its a problem with X1 itself. I mean how can 1000 people NOT have metronome problems nor all of the bugs listed.

    Are you running X1 as an administrator? Right click X1a /select properties / Compatability tab - select run as administrator.   When I'm not running 8.5.3 or X1a without being an administrator, I have issues but they aren't BUGS.  
     
    I also noticed for some reason that when I don't run either as administrator,  8.5.3 shows up with a lower process ID number than X1a within my OS.  In other words 8.5.3 takes priority over many more programs than X1a does on my laptop.  However when I run them as administrator, both programs now show up with a process ID number in the 100's  or lower (the lower the number the higher the priority).  I'm not sure if this means that X1 is not as much of a bully to the OS as 8.5.3 or what.  I always run ALL of my Audio programs (Cakewalk / Motu ASIO Driver, etc....)as "an administrator" to make sure my OS is paying more attention to those programs than lets say "print spooler or apple quicktime, etc".  
     
    Speaking of Quicktime - I actually had to turn Apple Quick time OFF and keep it from running in the background because I couldn't export MP3 files for some reason out of either 8.5.3 or X1a along with my MOTU ASIO software running. I also had to completely uninstall itunes.  Itunes automatically took over my audio interfaces as it ran in the background.  For instance, I always start my MOTU ASIO software before starting Sonar.  Itunes automatically showed my MOTU as an optional output and then I started SONAR and it said "No ASIO drivers found".  I'm not sure if ITUNES hijacked my ASIO driver or what, but when I uninstalled ITUNES........Sonar has been happy ever since.  Itunes ALWAYS had a much lower prioirty number (which is actually higher priority in essence) than most anything else - even without running as an administrator. I suppose Apple products like Quicktime and Itunes just have 1st/top priority built into their coding somehow.
    I'm thinking that X1a should by default be more of a system priority bully like its older brother 8.5.3, but thats just me.  
     
     
    This might not do the trick for you,  but maybe it will help someone.
     
    I'm running Vista x64 with / 2 Raid0 64GB SSD's / 16GB ram / nVidia Quadro FX 3700M in a Dell M6400 laptop.  It runs both 8.5.3 and X1a just fine.  
    #20
    trimph1
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    Re:Be honest about your Sonar X1 "bugs" 2011/01/20 09:36:01 (permalink)
    When someone has EXACTLY the SAME platform and they have issues and you do not...attribute this to PURE LUCK....
    #21
    Crg
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    Re:Be honest about your Sonar X1 "bugs" 2011/01/20 09:50:35 (permalink)
    Dale Aston


    I have found that the majority of what I first thought were bugs/problems have turned out to be me not knowing how the program works.  I've been around Cakewalk since the beginning and this version is almost a complete paradigm shift.

    True, there ARE flaws in the code however most of my problem reports have not panned out to be real bugs. 

    I can chalk up mine to around 75% = user ignorance.  What about you?


    I'd like to be honest about my Sonar X1 bugs, unfortunately I'm not enough of a computer whiz to actually say it's Sonars fault, the OS's fault, the users fault, software conflict or a hardware incompatibility issue. Until I am, I guess I'll just **** like everyone else.

    Craig DuBuc
    #22
    jamesyoyo
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    Re:Be honest about your Sonar X1 "bugs" 2011/01/20 09:56:35 (permalink)
    I would say a little bit of both. There are a bunch of new things that I still have yet to get used to. But there are a TON of bugs (mostly minor, I might add), that cause me grief. I still am knocking out the hits, so it is more annoyance than show-stopping.
    #23
    Kroneborge
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    Re:Be honest about your Sonar X1 "bugs" 2011/01/20 10:05:16 (permalink)
    Making a Sonar version where we can't find anything and you have to use the manual all the time has to be a bug.

    IE, going from user friendly, to unfriendly = bug.
    #24
    soundtweaker
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    Re:Be honest about your Sonar X1 "bugs" 2011/01/20 10:30:37 (permalink)
    lorneyb2


    g_randybrown


    perhaps someone could enlighten me as to if this is a bug 
    Notes in the PRV don't snap to where I want them and I have to "fine tune" to put them exactly where they're supposed to go.  



    Oh yeah, I forgot...I did run into a similar issue today: if I had snapping on and moved a note over to a beat (1/8 note I think) it would snap to just in front of the beat. This may just be a graphic thing because when played back it sounded dead on.
    In the snap settings right click and select Move to  and not Move by.  That may be the problem you are running into.  Also under Preferences(P) - Customization -Snap and Nudge being set to off may also need to be done.


    This is a graphics bug. Even when it's on Snap To, it still looks like it's slightly ahead of where it should be. Sometimes when I scoll down the timeline and come back it shows the midi note in the correct spot.
    #25
    trimph1
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    Re:Be honest about your Sonar X1 "bugs" 2011/01/20 10:39:03 (permalink)
    Kroneborge


    Making a Sonar version where we can't find anything and you have to use the manual all the time has to be a bug.

    IE, going from user friendly, to unfriendly = bug.
    Maybe they should not have marketed this as a Sonar version AT ALL, but a completely new DAW...with all the problems/crashes/glitches still attached.


    Megh.


    I still think that I'm going to attribute those with no issues as just having plain old DUMB LUCK...


    #26
    Bristol_Jonesey
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    Re:Be honest about your Sonar X1 "bugs" 2011/01/20 11:05:16 (permalink)
    trimph1


    When someone has EXACTLY the SAME platform and they have issues and you do not...attribute this to PURE LUCK....

    there was a post last week by a member who's name escapes me, and his system was virtually identical to mine in terms of Ram, CPU, OS, Interface etc.
     
    He was running X1a with absolutely zero problems.
     
    I, on the other hand, have had to uninstall X1 due to it's total instability and crashing to the desktop, and subsequently have had to completely uninstall 8.5.3 & reinstall it again, due to X1 totally trashing it.
     
    Go figure.

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    #27
    trimph1
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    Re:Be honest about your Sonar X1 "bugs" 2011/01/20 11:16:51 (permalink)
    Bristol_Jonesey


    trimph1


    When someone has EXACTLY the SAME platform and they have issues and you do not...attribute this to PURE LUCK....

    there was a post last week by a member who's name escapes me, and his system was virtually identical to mine in terms of Ram, CPU, OS, Interface etc.
     
    He was running X1a with absolutely zero problems.
     
    I, on the other hand, have had to uninstall X1 due to it's total instability and crashing to the desktop, and subsequently have had to completely uninstall 8.5.3 & reinstall it again, due to X1 totally trashing it.
     
    Go figure.
    I think I read that one too...and I am kind of dumbstruck...all I can think of is just that...


    I have it as well...I have CM and X1...no issues....YET....so I am starting to think that "chance" has a role in here....


    ...huh...


    Maybe there is a 'placebo' effect going on and I am overlooking something....


    #28
    brundlefly
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    Re:Be honest about your Sonar X1 "bugs" 2011/01/20 11:20:32 (permalink)

    I mean how can 1000 people NOT have metronome problems

     
    Short answer:
     
    I'm not sure. I guess you'll have to ask Cakewalk, since they've acknowledged this metronome bug:
     
    http://forum.cakewalk.com/fb.ashx?m=2198010
     
     
    Long answer:
     
    For any problem that some users experience that others don't, it is likely that those users are using the feature differently or in conjunction with other software/project states, configuration settings or envrionmental conditions that are required to manifest the bug, and which do not pertain to those other users.
     
    And, for the record, an interoperability probem with specific hardware (e.g. Lynx audio interfaces) can be the software's "fault". If you don't have that hardware or use the software in a particular way, you may never see the problem. But if even 10% of the user base can replicate a problem with some degree of repeatability (sometimes difficult when you don't know all the contributing factors), that's a pretty strong case for there being a bug, even if it doesn't affect all of the users all of the time.
     
    My issue with the metronome is that SONAR sometimes/often spontaneously reassigns the output from the Metronome bus direct to Main Outs, bypassing the bus mute and the gain control that I use to control its output. Yesterday, I was modifying interface colors, and it happened every time I changed a color and Okayed out of Preferences. But then I changed a color this morning, and it didn't happen.
     
    Previous versions of SONAR did this as well when touching some specific configuration options, but X1 with its combined Preferences settings seems to do it more often, and with so many of us spending so much time modifying colors and keybindings to our taste, the problem is being more widely encountered than ever.
     
    #29
    g_randybrown
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    Re:Be honest about your Sonar X1 "bugs" 2011/01/20 12:39:21 (permalink)
    lorneyb2


    g_randybrown


    perhaps someone could enlighten me as to if this is a bug 
    Notes in the PRV don't snap to where I want them and I have to "fine tune" to put them exactly where they're supposed to go.  



    Oh yeah, I forgot...I did run into a similar issue today: if I had snapping on and moved a note over to a beat (1/8 note I think) it would snap to just in front of the beat. This may just be a graphic thing because when played back it sounded dead on.
    In the snap settings right click and select Move to  and not Move by.  That may be the problem you are running into.  Also under Preferences(P) - Customization -Snap and Nudge being set to off may also need to be done.

    Well I pretty much assumed it was user error...thanks Lorney that was the "problem"

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    #30
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