scook
Forum Host
- Total Posts : 24146
- Joined: 2005/07/27 13:43:57
- Location: TX
- Status: offline
Re: Bought Subscription but have no new Tools Confused
2016/05/17 00:47:20
(permalink)
Possibly, if the error is causing the scanner to abort before running to completion, Here is a way to create a log of what the scanner is doing http://forum.cakewalk.com/FindPost/3254534 It may give you an idea of which plug-in is failing and if the scanner is aborting.
|
John
Forum Host
- Total Posts : 30467
- Joined: 2003/11/06 11:53:17
- Status: offline
Re: Bought Subscription but have no new Tools Confused
2016/05/17 00:50:39
(permalink)
The real problem is you bought the subscription and not the membership. 
|
scook
Forum Host
- Total Posts : 24146
- Joined: 2005/07/27 13:43:57
- Location: TX
- Status: offline
Re: Bought Subscription but have no new Tools Confused
2016/05/17 00:58:39
(permalink)
Assuming this is a 64bit install, the x86 VST3 entry in the scan path settings is unusual.
Also the x86 VST path is usually not necessary. It depends on whether 32bit SONAR is installed or 3rd party plug-ins need by 64bit SONAR are intentionally installed in the location. By default a 64bit installation places the few bundled 32bit plug-ins in the 64bit plug-in directory tree.
|
bvideo
Max Output Level: -58 dBFS
- Total Posts : 1707
- Joined: 2006/09/02 22:20:02
- Status: offline
Re: Bought Subscription but have no new Tools Confused
2016/05/17 01:10:59
(permalink)
Something I wrote a trouble report about:
Up until a very recent Sonar version, I had only 32-bit Sonar installed. After I installed 64-bit Sonar for the first time I got many scanning errors and plugin-not-found errors when I ran earlier projects in 64-bit Sonar. It was caused by an error in the registry: The value for "VSTScanPath" in "HKEY_CURRENT_USER\Software\Cakewalk Music Software\SONAR\Cakewalk VST X64" pointed to the 32-bit version of VstScan.exe in Program Files (86).
That might be something to check ...
W10 pro, Sonar Platinum, Alesis Multimix 16 FW, MOTU Express 128, Gigabyte Z370 HD3P, i7 8700K, 16 Gigs, ssd + 2 X 2T disks, D50-MEX, JV80, A90EX, M1REX
|
BMOG
Max Output Level: -78 dBFS
- Total Posts : 638
- Joined: 2009/07/16 15:01:30
- Location: Stafford Va
- Status: offline
Re: Bought Subscription but have no new Tools Confused
2016/05/17 01:30:21
(permalink)
scook
Possibly, if the error is causing the scanner to abort before running to completion,
Here is a way to create a log of what the scanner is doing http://forum.cakewalk.com/FindPost/3254534
It may give you an idea of which plug-in is failing and if the scanner is aborting.
I created the folder but everytime I press reset I get a messgae A VST scan is already running Please wait for it to complete before starting another scan. I feel like I need to totally uninstall Plat at this point GEEZ!!!!!!!!!!!!
|
BMOG
Max Output Level: -78 dBFS
- Total Posts : 638
- Joined: 2009/07/16 15:01:30
- Location: Stafford Va
- Status: offline
Re: Bought Subscription but have no new Tools Confused
2016/05/17 01:30:42
(permalink)
scook
Assuming this is a 64bit install, the x86 VST3 entry in the scan path settings is unusual.
Also the x86 VST path is usually not necessary. It depends on whether 32bit SONAR is installed or 3rd party plug-ins need by 64bit SONAR are intentionally installed in the location. By default a 64bit installation places the few bundled 32bit plug-ins in the 64bit plug-in directory tree.
64bit install
|
BMOG
Max Output Level: -78 dBFS
- Total Posts : 638
- Joined: 2009/07/16 15:01:30
- Location: Stafford Va
- Status: offline
Re: Bought Subscription but have no new Tools Confused
2016/05/17 01:31:16
(permalink)
bvideo
Something I wrote a trouble report about:
Up until a very recent Sonar version, I had only 32-bit Sonar installed. After I installed 64-bit Sonar for the first time I got many scanning errors and plugin-not-found errors when I ran earlier projects in 64-bit Sonar. It was caused by an error in the registry: The value for "VSTScanPath" in "HKEY_CURRENT_USER\Software\Cakewalk Music Software\SONAR\Cakewalk VST X64" pointed to the 32-bit version of VstScan.exe in Program Files (86).
That might be something to check ...
registry pointing to 64bit vstscan.exe
|
scook
Forum Host
- Total Posts : 24146
- Joined: 2005/07/27 13:43:57
- Location: TX
- Status: offline
Re: Bought Subscription but have no new Tools Confused
2016/05/17 01:33:13
(permalink)
☄ Helpfulby BMOG 2016/05/17 02:25:18
BMOG
I created the folder but everytime I press reset I get a messgae A VST scan is already running Please wait for it to complete before starting another scan. I feel like I need to totally uninstall Plat at this point GEEZ!!!!!!!!!!!!
If there are no dialogs waiting for response, the VSTScan.exe is hung up. If it is hung up, kill it with the Windows task manager before running it again.
|
BMOG
Max Output Level: -78 dBFS
- Total Posts : 638
- Joined: 2009/07/16 15:01:30
- Location: Stafford Va
- Status: offline
Re: Bought Subscription but have no new Tools Confused
2016/05/17 01:40:33
(permalink)
scook
BMOG
I created the folder but everytime I press reset I get a messgae A VST scan is already running Please wait for it to complete before starting another scan. I feel like I need to totally uninstall Plat at this point GEEZ!!!!!!!!!!!!
If there are no dialogs waiting for response, the VSTScan.exe is hung up. If it is hung up, kill it with the Windows task manager before running it again.
You were correct ended vstscan.exe it allowed me to run the rest but it did not create a log
|
BMOG
Max Output Level: -78 dBFS
- Total Posts : 638
- Joined: 2009/07/16 15:01:30
- Location: Stafford Va
- Status: offline
Re: Bought Subscription but have no new Tools Confused
2016/05/17 01:43:27
(permalink)
scook
BMOG
I created the folder but everytime I press reset I get a messgae A VST scan is already running Please wait for it to complete before starting another scan. I feel like I need to totally uninstall Plat at this point GEEZ!!!!!!!!!!!!
If there are no dialogs waiting for response, the VSTScan.exe is hung up. If it is hung up, kill it with the Windows task manager before running it again.
Would this be the correct path C:\Users\Producer\AppData\Roaming\Cakewalk\Logs
|
Anderton
Max Output Level: 0 dBFS
- Total Posts : 14070
- Joined: 2003/11/06 14:02:03
- Status: offline
Re: Bought Subscription but have no new Tools Confused
2016/05/17 01:45:22
(permalink)
I'd strongly suggest scheduling a call with support. This sounds like the kind of situation that will require some back-and-forth, which could take minutes to resolve in a call but hours in a forum.
SONAR is not supposed to act this way so there is some kind of anomaly. This forum excels at handling pilot error and general SONAR issues. However it seems possible this doesn't relate to pilot error or SONAR, but something involving Windows.
|
scook
Forum Host
- Total Posts : 24146
- Joined: 2005/07/27 13:43:57
- Location: TX
- Status: offline
Re: Bought Subscription but have no new Tools Confused
2016/05/17 01:47:05
(permalink)
Did running to completion solved the problem? If not, does removing the x86 paths allow the scanner run to completion and show the new plug-ins?
|
BMOG
Max Output Level: -78 dBFS
- Total Posts : 638
- Joined: 2009/07/16 15:01:30
- Location: Stafford Va
- Status: offline
Re: Bought Subscription but have no new Tools Confused
2016/05/17 01:49:23
(permalink)
 Finally on that last scan the LP EQ and MB are there, now for lounge Lizard EP is that part of the subscriptions or separate because it is saying I need to upgrade and pay $49 for it. Thanks for everyone's help on this, it appears the vstscan.exe was locked up
|
scook
Forum Host
- Total Posts : 24146
- Joined: 2005/07/27 13:43:57
- Location: TX
- Status: offline
Re: Bought Subscription but have no new Tools Confused
2016/05/17 01:49:30
(permalink)
Anderton
I'd strongly suggest scheduling a call with support.
I agree this is likely a case of the scanner failing on an old plug-in. It is easier over the phone but should be able to narrowed down by adding the old plug-ins back to the scan path until the offending plug-ins are hit.
|
scook
Forum Host
- Total Posts : 24146
- Joined: 2005/07/27 13:43:57
- Location: TX
- Status: offline
Re: Bought Subscription but have no new Tools Confused
2016/05/17 01:51:24
(permalink)
BMOG
now for lounge Lizard EP is that part of the subscriptions or separate because it is saying I need to upgrade and pay $49 for it.
Unless there is some special deal being offered. LL Session is bundled with Platinum. The full version of any AAS synth is a separate purchase.
|
BMOG
Max Output Level: -78 dBFS
- Total Posts : 638
- Joined: 2009/07/16 15:01:30
- Location: Stafford Va
- Status: offline
Re: Bought Subscription but have no new Tools Confused
2016/05/17 01:55:05
(permalink)
scook
BMOG
now for lounge Lizard EP is that part of the subscriptions or separate because it is saying I need to upgrade and pay $49 for it.
Unless there is some special deal being offered. LL Session is bundled with Platinum. The full version of any AAS synth is a separate purchase.
OH THAT SUCKS SO BAD!!!! It never occured to me that Lounge Lizard EP was a separate purchase that was the swing vote with me upgrading EPIC fail that should be included Darn 
|
BMOG
Max Output Level: -78 dBFS
- Total Posts : 638
- Joined: 2009/07/16 15:01:30
- Location: Stafford Va
- Status: offline
Re: Bought Subscription but have no new Tools Confused
2016/05/17 01:59:59
(permalink)
Thanks again for all the input on this issue
|
The Grim 
Max Output Level: -76 dBFS
- Total Posts : 724
- Joined: 2016/04/19 02:31:06
- Location: hades
- Status: offline
Re: Bought Subscription but have no new Tools Confused
2016/05/17 02:25:00
(permalink)
There is a deal on now for $49 for the Full version (usually $199 for the Full version) It is well worth it, very nice as is the Ultra Analog VA2. I got them both at the special price.
I thought that the 'Session' versions (Lite versions) were included with Platinum?
Edit that, there was a sale it appears to be over, finished on the 16th.
|
Anderton
Max Output Level: 0 dBFS
- Total Posts : 14070
- Joined: 2003/11/06 14:02:03
- Status: offline
Re: Bought Subscription but have no new Tools Confused
2016/05/17 12:57:56
(permalink)
The Session version of Lounge Lizard is included in Platinum.
|
chuckebaby
Max Output Level: 0 dBFS
- Total Posts : 13146
- Joined: 2011/01/04 14:55:28
- Status: offline
Re: Bought Subscription but have no new Tools Confused
2016/05/17 14:13:30
(permalink)
Windows 8.1 X64 Sonar Platinum x64 Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GBFocusrite Saffire 18I8 - Mackie Control
|