Helpful ReplyBought Subscription but have no new Tools Confused

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BMOG
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2016/05/16 22:25:53 (permalink)

Bought Subscription but have no new Tools Confused

I have been on the fence for a while about the value of purchasing the yearly subscriptions, after a lot of research I make the leap and nothing....I paid my $149, open up the command center it went through an upgrade and I have none of the new tools nothing.  Did I do something wrong I can't imagine what really but it is possible I did something wrong.  Help and about says I am on version see image
 
 
Not happy
 
edit: image remomved - sc
post edited by scook - 2016/05/16 22:54:31

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#1
BMOG
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Re: Bought Subscription but have no new Tools Confused 2016/05/16 22:30:13 (permalink)
Command images
 
edit: images removed - sc
post edited by scook - 2016/05/16 23:21:00

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tenfoot
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Re: Bought Subscription but have no new Tools Confused 2016/05/16 22:32:03 (permalink)
There are separate loaders for instruments, drum replacer, etc that also need to be installed. They are listed both in CCC and under your products in the Cakewalk store if you wish to install them manually.

Bruce.
 
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BMOG
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Re: Bought Subscription but have no new Tools Confused 2016/05/16 22:34:50 (permalink)
tenfoot
There are separate loaders for instruments, drum replacer, etc that also need to be installed. They are listed both in CCC and under your products in the Cakewalk store if you wish to install them manually.


I posted pics of my CCC everything is green



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tenfoot
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Re: Bought Subscription but have no new Tools Confused 2016/05/16 22:34:54 (permalink)
Just saw the images you posted whilst I was typing - you seem to already have them loaded.

Bruce.
 
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BMOG
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Re: Bought Subscription but have no new Tools Confused 2016/05/16 22:37:03 (permalink)
tenfoot
Just saw the images you posted whilst I was typing - you seem to already have them loaded.


I would think so but I can't find them where would they be located?

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tenfoot
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Re: Bought Subscription but have no new Tools Confused 2016/05/16 22:37:33 (permalink)
Which particular tools did you look for that are missing?

Bruce.
 
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BMOG
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Re: Bought Subscription but have no new Tools Confused 2016/05/16 22:40:01 (permalink)
The new Lounge Lizard EP, new LP EQ and LP MB

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scook
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Re: Bought Subscription but have no new Tools Confused 2016/05/16 22:40:19 (permalink)
I removed images containing serial numbers, Consider modifying the images to remove the serial numbers before posting.
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BMOG
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Re: Bought Subscription but have no new Tools Confused 2016/05/16 22:41:02 (permalink)
scook
I removed images containing serial numbers, Consider modifying the images to remove the serial numbers before posting.


ok


 

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scook
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Re: Bought Subscription but have no new Tools Confused 2016/05/16 22:47:43 (permalink)
If everything is installed. Make sure a vst scan is run and custom plug-in layouts are not in use. Custom layouts much be manually maintained.
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tenfoot
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Re: Bought Subscription but have no new Tools Confused 2016/05/16 22:49:34 (permalink)
Lounge lizard should show up under insert>Soft Synth>vst2>Lounge Lizard Session 4.
The LP EQ is under Audio FX>VST3>EQ>LP EQ if you click the plus sign in the FX bin of an audio track or bus.
If they do not show up, try a vst rescan and reset.
 
 

Bruce.
 
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rwheeler
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Re: Bought Subscription but have no new Tools Confused 2016/05/16 22:53:01 (permalink)
I did not see your image before it was removed. Maybe the following might help.
 
Command Center has a gear icon in upper right. Click on that to open "Settings" then click on "Path" tab to see where CC would likely install your items. In Sonar Platinum, make sure VST scan has looked where your items were installed.
 
Lounge Lizard should be available via the media browser (default left side) Synth tab, click "+" sign, hover over "insert synths", click VST2 menu item, in alphabetical list click to insert synth.
 
For the new plug ins:
In track view, right click in the FX area of an audio track, navigate: insert audio effect/VST3/Dynamics/LP MB.
In track view, right click in the FX area of an audio track, navigate: insert audio effect/VST3/EQ/LP EQ.
 
If not there, consider running install from account product page. Best wishes.
 
 
edit: looks like another post got at the same info while I was typing.

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BMOG
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Re: Bought Subscription but have no new Tools Confused 2016/05/16 22:55:41 (permalink)
Corrected images
 
 
 
edit: removed  images - sc

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scook
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Re: Bought Subscription but have no new Tools Confused 2016/05/16 23:00:54 (permalink)
Sorry, there is still an image of the Command Center with a SONAR Platinum serial number in that series of images.
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BMOG
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Re: Bought Subscription but have no new Tools Confused 2016/05/16 23:09:53 (permalink)
LOL third try on images
 
edit: images removed -sc

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The Grim
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Re: Bought Subscription but have no new Tools Confused 2016/05/16 23:12:52 (permalink)
BMOG
LOL third try on images



Still there :(
Try again
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BMOG
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scook
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Re: Bought Subscription but have no new Tools Confused 2016/05/16 23:54:28 (permalink)
The LL Session looks the same as the one I have installed. Here is an image with the version info

WRT, the LP plug-ins, could it be a scan or layout issue? Here are the paths to the 2 binaries
C:\Program Files\Common Files\VST3\LPEQ_64.vst3
C:\Program Files\Common Files\VST3\LPMB_64.vst3
 
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BMOG
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Re: Bought Subscription but have no new Tools Confused 2016/05/16 23:59:15 (permalink)
scook
The LL Session looks the same as the one I have installed. Here is an image with the version info

WRT, the LP plug-ins, could it be a scan or layout issue? Here are the paths to the 2 binaries
C:\Program Files\Common Files\VST3\LPEQ_64.vst3
C:\Program Files\Common Files\VST3\LPMB_64.vst3
 


Maybe I am confused I thought EP was part of the upgrade did I assume wrong?

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BMOG
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Re: Bought Subscription but have no new Tools Confused 2016/05/17 00:01:21 (permalink)
scook
The LL Session looks the same as the one I have installed. Here is an image with the version info

WRT, the LP plug-ins, could it be a scan or layout issue? Here are the paths to the 2 binaries
C:\Program Files\Common Files\VST3\LPEQ_64.vst3
C:\Program Files\Common Files\VST3\LPMB_64.vst3
 


The LPEQ and LPMB are in that location and that location is part of vst scan

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scook
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Re: Bought Subscription but have no new Tools Confused 2016/05/17 00:03:00 (permalink)
The Lounge Lizard Session is the electric piano bundled with Platinum.
Platinum includes other AAS session instruments, Strum and UltraAnalog.
I assume http://i242.photobucket.com/albums/ff157/bmog76/Old%20Lounge%20Lizard.png is an image from your PC. Are you saying it is not and the LL Session is not installed?
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scook
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Re: Bought Subscription but have no new Tools Confused 2016/05/17 00:05:03 (permalink)
BMOG
The LPEQ and LPMB are in that location and that location is part of vst scan

Was a scan run? If so, try a reset. I am assuming the mages are using the "Default - All Plug-ins" layout.
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BMOG
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Re: Bought Subscription but have no new Tools Confused 2016/05/17 00:10:16 (permalink)
scook
The Lounge Lizard Session is the electric piano bundled with Platinum.
Platinum includes other AAS session instruments, Strum and UltraAnalog.
I assume http://i242.photobucket.com/albums/ff157/bmog76/Old%20Lounge%20Lizard.png is an image from your PC. Are you saying it is not and the LL Session is not installed?


correct



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scook
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Re: Bought Subscription but have no new Tools Confused 2016/05/17 00:19:32 (permalink)
The LL Session dll path should be
C:\Program Files\Cakewalk\Vstplugins\Lounge Lizard Session\Lounge Lizard Session 4.dll
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BMOG
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Re: Bought Subscription but have no new Tools Confused 2016/05/17 00:21:11 (permalink)
This makes no sense everything is in place but Plat is not seeing it

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scook
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Re: Bought Subscription but have no new Tools Confused 2016/05/17 00:23:28 (permalink)
Reboot, then if it is not a scan or layout issue I am out of ideas.
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BMOG
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Re: Bought Subscription but have no new Tools Confused 2016/05/17 00:36:31 (permalink)
scook
Reboot, then if it is not a scan or layout issue I am out of ideas.


I have done all three plus installed from the product page and Plat will not see the new plugins NEED HELP!!!

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scook
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Re: Bought Subscription but have no new Tools Confused 2016/05/17 00:40:26 (permalink)
I would schedule a support call http://www.cakewalk.com/Support/Phone
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BMOG
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Re: Bought Subscription but have no new Tools Confused 2016/05/17 00:41:11 (permalink)
Is this error my problem, I got this when running a manual scan
 
http://i242.photobucket.com/albums/ff157/bmog76/Scan%20Error.png
 

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