Helpful ReplyCommand Center Error [CWBRN-32323]

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astaub
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Re: Command Center Error (Support Case 166594) 2015/04/03 15:02:01 (permalink)
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" Setting the language to English works."
 
BUT then command center want to install programs with english language settings ?
#31
finalymetten
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Re: Command Center Error (Support Case 166594) 2015/04/03 15:40:34 (permalink)
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I just wanted to verify that that the crash has something to do with the language setting and not with command center at all. Right now I'm up to date. So I hope this will be fixed until the next update. If not, we can try the "left mouse" trick an see it it that works.
 
Martin
#32
robert_e_bone
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Re: Command Center Error (Support Case 166594) 2015/04/03 16:24:23 (permalink)
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mdages
Since the latest installment of Cambridge release, Command Center don't work anymore on my machine.
It opens normally, scans the products and after the last action "calculating file sizes", CCC closes its window and an error appear with the following:
 
Oops, sorry!
Unfortunately something went wrong, and Command Center was unable to recover.
If this problem persists, please contact Cakewalk Technical Support.
Click Ok to restart Command Center.
Click Cancel to close Command Center.

 
Restart brings again the same error. I have tried to reinstall Command Center, restartet my computer, tried to empty the CCC cache folder, but the problem persists.
 
I've wrote this to Cakewalk Technical Support and got automatic response with a case numer 166594.
 
But maybe someone here in the forum know what to do or have ideas to solve this problem.
 
Thanks.
regards
Markus


Hi - I moved this to Problem Reports, now that a CWBRN was generated for the issue, and multiple folks also have the issue.
 
@madges - please edit the subject line of your initial post for this thread to add the CWBRN number?
 
Thanks - it is: CWBRN-32323
 
You might have to change the wording to fit in the space allowed.  This will help the Cakewalk developers know it is a confirmed problem, and should hopefully result in them factoring it into their evaluation/correction cycle a little sooner than later.  :)
 
Bob Bone
 

Wisdom is a giant accumulation of "DOH!"
 
Sonar: Platinum (x64), X3 (x64) 
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#33
Pragi
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Re: Command Center Error (Support Case 166594) 2015/04/04 16:33:22 (permalink)
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astaub
" Setting the language to English works."
 
BUT then command center want to install programs with english language settings ?


If this happens, where I´m not sure of, 
it´s  easy to change the language settings.
regards
post edited by Pragi - 2015/04/04 17:07:07

http://piet-music.de/
https://www.youtube.com/w...=ImFlRTzThA8&t=85s
#34
digitech
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Re: Command Center Error (Support Case 166594) 2015/04/05 13:33:20 (permalink)
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Same problem here.
German Windows 8.1 and the mouse "trick" don´t work.
 
#35
DarkMatter12
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Re: Command Center Error (Support Case 166594) 2015/04/05 14:18:35 (permalink)
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Same problem with german version, Windows 8.1 64 bit.
The mouse trick works for me:
 
- First I set language to english version (during scan for updates )
- then I close the Command Center
- restart Command Center
- then I install updates. After that I switched back to german.
 
Done.

Sonar Platinum, Win10 64bit, Core i7, 8Gb RAM, SSD 500GB,  Roland XV 3080, EMU Orbit 9090, Korg M1, Boss DR-660, Eridol M-16 DX, Midisport 2x2, Roland A-800 Pro, Behringer Denoiser, Yamaha FX 500,  Rode NT1, Presonus TubePre, div Plugins, Yamaha HS80m
#36
digitech
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Re: Command Center Error (Support Case 166594) 2015/04/05 15:30:41 (permalink)
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Holding the left mouse key, Windows reports:
I.
Problemereignisname:    CLR20r3
  Problemsignatur 01:    Cakewalk-Command-Center.exe
  Problemsignatur 02:    1.0.1.22820
  Problemsignatur 03:    54bfe4d8
  Problemsignatur 04:    System.Drawing
  Problemsignatur 05:    4.0.30319.34209
  Problemsignatur 06:    53489a75
  Problemsignatur 07:    2ab
  Problemsignatur 08:    0
  Problemsignatur 09:    AMAG3AACMAWG2XAF344U21ACVE5PSTKL
  Betriebsystemversion:    6.3.9600.2.0.0.256.48
  Gebietsschema-ID:    1031
  Zusatzinformation 1:    2efc
  Zusatzinformation 2:    2efcdc2cf73bead4d50b64b23e5df5c9
  Zusatzinformation 3:    a71d
  Zusatzinformation 4:    a71d90fd42be32c2d15de2e45d0c534b


and II.
 
Problemereignisname:    APPCRASH
  Anwendungsname:    Cakewalk-Command-Center.exe
  Anwendungsversion:    1.0.1.22820
  Anwendungszeitstempel:    54bfe4d8
  Fehlermodulname:    KERNELBASE.dll
  Fehlermodulversion:    6.3.9600.17278
  Fehlermodulzeitstempel:    53eeb460
  Ausnahmecode:    c000041d
  Ausnahmeoffset:    00012f71
  Betriebsystemversion:    6.3.9600.2.0.0.256.48
  Gebietsschema-ID:    1031
  Zusatzinformation 1:    aa58
  Zusatzinformation 2:    aa584ca4eff72adfd888e2011e3a1ff6
  Zusatzinformation 3:    8916
  Zusatzinformation 4:    89168364abb510feaf8d7dd7734f5ea6


my Windows 8.1 does not install the english language package.
I have no idea why......
post edited by digitech - 2015/04/05 15:40:07
#37
astaub
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Re: Command Center Error (Support Case 166594) 2015/04/05 17:12:16 (permalink)
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on example i has opened this path to see error -logfile:
 
C:\Users\username\AppData\Roaming\Cakewalk\Command Center
 
found on my maschine this file: debug-log.txt
 
the Exception is a GDI+ error 
 
Exception: System.Reflection.TargetInvocationException: Ein Aufrufziel hat einen Ausnahmefehler verursacht. ---> System.Runtime.InteropServices.ExternalException: Allgemeiner Fehler in GDI+.
bei System.Drawing.Graphics.MeasureString(String text, Font font, SizeF layoutArea, StringFormat stringFormat)
bei System.Drawing.Graphics.MeasureString(String text, Font font, Int32 width, StringFormat format)
.......
 
Cakewalk Programmer, please show at this:

 
 hate that error with a passion. Generic Error is possibly the most useless error description ever written.
When I've encountered it the problem as always been related to file IO.
Here is the list of fixes I keep in my notes- Not sure if these apply but they usually do the trick for me.
  • Check File path
    • Make sure that the parent directory exists
    • Ensure that path includes both the filename and extension
    • Use server.MapPath() to create the path
  • Make sure that the file isn't being written back to it's source. Close and reopen the stream if necessary.
My apologies if i stole this list from somewhere else. It has been in my notebook for awhile and I can't remember where it came from.
 
#38
finalymetten
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Re: Command Center Error (Support Case 166594) 2015/04/06 11:56:56 (permalink)
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Hi,
 
I now got the info that the problem is "Submitted to Development". I keep you informed.
 
Martin
#39
fecker
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Re: Command Center Error (Support Case 166594) 2015/04/06 19:09:03 (permalink)
+1 (1)
Hi,
 
Command Center has recalled german language
and is working now free of errors in my machine.
Hopefully for ever.
 
Fritz
#40
astaub
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Re: Command Center Error (Support Case 166594) 2015/04/07 03:03:46 (permalink)
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yes, command center is working now on my german windows 8.1  
 
but after i must reinstall mostly sonar -software modules 
 
 
#41
digitech
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Re: Command Center Error (Support Case 166594) 2015/04/07 05:26:20 (permalink)
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CC works on my Windows 8.1 too now.
Very fast bugfix.
 
Great job!
post edited by digitech - 2015/04/07 16:16:49
#42
finalymetten
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Re: Command Center Error (Support Case 166594) 2015/04/08 08:13:54 (permalink)
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I don't get any infos from cakewalk, but it working. +1 
#43
robert_e_bone
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Re: Command Center Error (Support Case 166594) 2015/04/08 09:46:49 (permalink)
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GREAT news - that did seem like a pretty quick fix, whatever they did.
 
Bob Bone
 

Wisdom is a giant accumulation of "DOH!"
 
Sonar: Platinum (x64), X3 (x64) 
Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
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#44
michael.piecko
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Re: Command Center Error (Support Case 166594) 2015/04/09 18:03:33 (permalink)
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Thanks all, my Command Center works again!
 
Michael
#45
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