DeeringAmps
I do not see it in CCC either.
Not a "connected" product for those of us that have had it since its first release?
DL'd from my store account and did a manual install...
T

Your account looks in order to me. If it shows up as a "Connected Product" on the website, it should show up in Command Center. When's the last time you refreshed your product list in Command Center? If you want to try fixing it with the hammer method, try logging out of Command Center and then back in. Doing so should re-populate all of your owned products.

Maybe, [email removed] Or I didn't purchase separately! But thanks for the quick response and the links above.
 

Lance Riley [Cakewalk]
Hey Irvin,
 
I haven't heard of this issue and gave it a try myself and don't see the button changing positions for me. This an existing project that already contained the Concrete Limiter? Could you try removing both instances and re-adding it and then doing another bounce?
 

Happy to report the issue went away for good upon a computer re-start. Tried replicating behavior without success. Happy camper here!

Andrew Rossa [Cakewalk]
We updated the Concrete Limiter today so it now works on Command Center and we have also resolved a known issue for some customers where the output of the limiter would be silent after saving and reloading a project.
 
Go to your Command Center to get the update. 

 
I don't see it mentioned anywhere so could you please confirm that this latest version is Version 1.0.2.11 ?
 
Thanks.
 
 

I installed my CL update ok, but when I put it in a Pro Channel the 'About' says is version 1.0.2 with a date of 2012. That doesn't seem correct, as the Command Centre says the update is 1.0.2.11.  How do I correct this?

Thank you for fixing this, I posted a bug report for this on Sept. 24, 2014.

GIM Productions
Sorry my curiosity....have you found a cl section on ccc?
I haven't any cl update and my ccc is all green with the last ipswich update...
Maybe Cake in this cl update hadn't the best management of all time 😊

 
Mine appears after the Sonar section and before 'Advanced Workshop Modern Drum Production'.
(But as I posted above, I don't think it has updated anything).
 

 
So I download the installer for version 1.0.2.11 (ProChannelConcreteLimiterSetup_1.0.2.11.exe) and fire it up...
(after having previously opened and closed --> X3e <-- to verify my existing version number 1.0.1)
 
First error message :

Cannot locate the required version of the program on this
system. Please install the correct version of the program to use
this patch.

 
Confirmed that and got second error message :

Runtime Error (at 125:46):
Internal error: An attempt was made to expand the "app"
constant before it was initialized.

[I have no idea where those colours are coming from]
 
EDIT:
1. Uninstalled 1.0.1 (hadn't done that), tried again, no change.
2. Reinstalled 1.0.1, registered it, and it reappears in X3e.
3. Re-uninstalled 1.0.1, tried again to install 1.0.2.11, same problem.
 
NOTE:
In my account, the serial number and registration code for 1.0.2.11 are the same as for 1.0.1
 

Ryan Munnis [Cakewalk]
The serial numbers are new. Authorization through C3 is automatic but they're also referenced in your account if you want to write codes down to do manual authorization without C3.

 

I purchased the concrete limiter 2 days ago.  I have version #1.0.2.11 
 

Doktor Avalanche

Skyline_UK
I installed my CL update ok, but when I put it in a Pro Channel the 'About' says is version 1.0.2 with a date of 2012. That doesn't seem correct, as the Command Centre says the update is 1.0.2.11.  How do I correct this?

Same here

 
??

Same here. In control panel -> programs and features. It shows two entries for the concrete limiter. Both say they are version 1.0. One has a date from 2012 and one from a few days ago (when I installed the update).
 
I searched in program files and can find only one ProchannelConcreteLimiter.dll and it is dated from few days ago. 

Should have posted this earlier;

this is what the CCC "should" look like.
I "think" it "popped up" after Ryan fixed things, but maybe I just missed it.
I dl'd from my store account and did a manual install.
 
T

scook
v1.0.2 is the new version. The old about screen showed v1.0.1.

lol thanks for posting that. I had in my head that 1.0.2 was the old one. :-)

The update works for me from X1 Producer Expanded forward.
I did not try manually installing the plug-in. Did you try installing using the Command Center?

Many people do this for offline setups without issue. I don't see any point now as downloading via CCC and running verbose mode does exactly the same thing and is much more convenient.

For whatever the worth - they have always been as quiqck as they can to solve issues with the store and purchases, because it is their revenue source, and they want it to function smoothly.  Happy customers are I would imagine seen as more likely to return for additional purchases over time, and they DO want long-term customers.  Also, a store getting a bad reputation for problems with buying things online is potentially quite damaging to any business, so they try to fix things rapidly.
 
 
It is a bit difficult for things that happen over the weekend, but if you contact them first thing Monday, they will do their best to fix whatever needs to be fixed.  They JUST did it for me last weekend, where 4 purchases I had made didn't show as going through, even though the charges to my bank account did.  I called the company that actually does the store purchase processing for Cakewalk, and they fixed it within a couple of minutes.  AND, had I looked closer I would have seen that they are available by phone for some number of hours on both Saturday and Sunday.
 
Hang in there - they will get you squared away - give them a call Monday, or if the issue might be resolved through that processing company, they DO have hours TODAY where you can call them.
 
Bob Bone