Crackles and pops nightmare... a story of our time?

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guylemec
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2012/11/19 17:10:27 (permalink)

Crackles and pops nightmare... a story of our time?

For some time now, I have been unable to run any project in X1 without crackles, pops and audio dropouts.
With no real idea of what the problem might be, I have tried all sorts of things in search of a remedy (adjusting latency, buffer sizes, sample rates, removing exotic plugins, freezing soft synths, minimising gain everywhere, not using ProChannels, deactivating unused devices, inputs and outputs, ensuring all potential background tasks are not running... and I'm sure there are other things I might have tried if I knew more about computers and audio)... all with no success and much exasperation.
Anyway, I was contemplating a complete reinstall of X1 when, in a kind of haze of desperation, I noticed, on the Playback and Recording tab in Preferences (visited for the nth time), the "Use Multiprocessing Engine" option. Since I run on a dual core, I had this checked. I consulted the Help to see what this option was actually giving me and decided it would not hurt to uncheck it and see if it made any difference.
The immediately visible effect was that my pretty 8-column CPU display in Sonar was now a single monlithic block... but it was stable, not constantly murmuring and popping all 8 columns into the red from time to time.
Since then, touch wood, my crackles and pops have ceased and I cautiously look forward to happier times.
Should I have known this already, I wonder? Does this indicate a fault in my installation or would it be in my configuration? Or am I just dumb (I could be dumb).
This posting is sharing more frustration than wisdom, I guess - more heat than light - but forums are for sharing, right? and I hope it may help others out there. Thanks for being there and for listening.

I'm a guitarist, not a scientist, recording audio/midi via SONAR Platinum.
Win7 x64, i7, Focusrite Saffire Pro40, A-500 Pro, 12GB RAM, 2.9GHz
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    GIM Productions
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    Re:Crackles and pops nightmare... a story of our time? 2012/11/19 17:37:07 (permalink)
    Hi,you can try to disable any WiFi and Lan device on your mobo.Second you can check if your thread scheduling modeling is set at 2 in AUD.ini.Best

    Intel i7 3600,Asus Z170P,16 GIG Corsair ram,Focusrite Saffire Pro 26 i\o,Nektar Impact LX 49,Focusrite Liquid Mix,Monitors ADAM-K&H,Sonar Platinum
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    Rob[at]Sound-Rehab
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    Re:Crackles and pops nightmare... a story of our time? 2012/11/19 17:37:48 (permalink)
    Hey, I wish you all the best that you do indeed have happier times ahead - cracks and pops are truly a nightmare.

    Your story made go to the manual and check a few things, but I ended up searching the best source of information (yeah, this forum).

    I learned 2 things that I'll give a try:
     - set processor scheduling to programs not background (which is what all audio tuning guides tell you), but Cake says not (http://forum.cakewalk.com/fb.ashx?m=1239881)
     - really high end machines might be better off changing the ThreadSchedulingModel setting in the AUD.INI (http://forum.cakewalk.com/fb.ashx?m=2095428)

    Thanks for getting me started on that.

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    Silicon Audio
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    Re:Crackles and pops nightmare... a story of our time? 2012/11/19 19:16:23 (permalink)
    These days, most cases of clicking & popping relate to deferred procedure calls.  Download DPC Latency Checker and report your findings.

    "One of the great and beautiful things about music and recordings in general is that legacies live on" - Billy Arnell - April 15 2012
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    Rob[at]Sound-Rehab
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    Re:Crackles and pops nightmare... a story of our time? 2012/11/20 01:10:59 (permalink)
    Silicon Audio


    These days, most cases of clicking & popping relate to deferred procedure calls.  Download DPC Latency Checker and report your findings.

    Yeah, this is one of the tools to do your homework, in case you haven't done it yet.
     
    Here's another good one: http://www.resplendence.com/latencymon 
    LatencyMon gives a lot more information than DPC Latency Checker and is also freeware.
     
    Cheers
     
     

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    Pragi
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    Re:Crackles and pops nightmare... a story of our time? 2012/11/20 03:40:25 (permalink)
    Thank you all for sharing your expierence and the good hinds ! 
    Pragi
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    Kalle Rantaaho
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    Re:Crackles and pops nightmare... a story of our time? 2012/11/20 09:00:00 (permalink)
    Disabling the multiprocessing engine has been one of the most "popular" ways of getting rid of crackles. That has always puzzled me, as I've thought the multiprocessing engine should help to use the PC's resources more efficiently, not hog them. But obviously I've misunderstood the concept.

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    Splat
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    Re:Crackles and pops nightmare... a story of our time? 2012/11/20 10:07:41 (permalink)
    Adding the multiprocessor engine setting was one of the first things I did when I bought Sonar X1. When I realised my crackles and pops persisted I did about a day of research and came to the conclusion that Intel Speedstep should be disabled (either in BIOS or Windows). Then Sonar rocked....

    If I hadn't done that I possibly would have posted a new thread entitled "Goodbye" about a month later....

    Worth noting none of these issues were anything to do with Cakewalk, it was Intel and my misconfiguration initially.
    Of course keeping drivers and firmware up to date is a must.

    Cheers

    Alex

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    guylemec
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    Re:Crackles and pops nightmare... a story of our time? 2012/11/20 13:41:37 (permalink)
    GIM Productions


    Hi,you can try to disable any WiFi and Lan device on your mobo.Second you can check if your thread scheduling modeling is set at 2 in AUD.ini.Best


    Yep. Did all that and tried o, 1 and 2... no joy.

    I'm a guitarist, not a scientist, recording audio/midi via SONAR Platinum.
    Win7 x64, i7, Focusrite Saffire Pro40, A-500 Pro, 12GB RAM, 2.9GHz
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    guylemec
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    Re:Crackles and pops nightmare... a story of our time? 2012/11/20 13:54:47 (permalink)
    Silicon Audio


    These days, most cases of clicking & popping relate to deferred procedure calls.  Download DPC Latency Checker and report your findings.

    This lives in my task bar and was the first check I ran. It showed no problem.

    I'm a guitarist, not a scientist, recording audio/midi via SONAR Platinum.
    Win7 x64, i7, Focusrite Saffire Pro40, A-500 Pro, 12GB RAM, 2.9GHz
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    guylemec
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    Re:Crackles and pops nightmare... a story of our time? 2012/11/20 13:56:30 (permalink)
    Kalle Rantaaho


    Disabling the multiprocessing engine has been one of the most "popular" ways of getting rid of crackles. That has always puzzled me, as I've thought the multiprocessing engine should help to use the PC's resources more efficiently, not hog them. But obviously I've misunderstood the concept.

    Same here

    I'm a guitarist, not a scientist, recording audio/midi via SONAR Platinum.
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    Mooch4056
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    Re:Crackles and pops nightmare... a story of our time? 2012/11/20 13:57:32 (permalink)
    Running your audio from s seperate hard drive AT LEAST 7200rpms or faster also can get rid of the pops and clicks.

    just another thing to try

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    guylemec
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    Re:Crackles and pops nightmare... a story of our time? 2012/11/20 13:58:35 (permalink)
    CakeAlexS


    Adding the multiprocessor engine setting was one of the first things I did when I bought Sonar X1. When I realised my crackles and pops persisted I did about a day of research and came to the conclusion that Intel Speedstep should be disabled (either in BIOS or Windows). Then Sonar rocked....

    If I hadn't done that I possibly would have posted a new thread entitled "Goodbye" about a month later....

    Worth noting none of these issues were anything to do with Cakewalk, it was Intel and my misconfiguration initially.
    Of course keeping drivers and firmware up to date is a must.

    Cheers

    Alex

    Too shy to go anywhere near the BIOS... tried it once, completely disabled my machine.
    But I did run Uniblue's driver scanner and updated all drivers accordingly.

    I'm a guitarist, not a scientist, recording audio/midi via SONAR Platinum.
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    #13
    guylemec
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    Re:Crackles and pops nightmare... a story of our time? 2012/11/20 14:03:41 (permalink)
    Thanks for the responses.
    Oh, I also uninstalled X2 to see if that made a difference... nothing.
     
    I just want to play my guitar and flip the switch to record.
    Seems I spend 80% of my DAW time running down funnies and keeping afloat.
    Not what I expected but, as they say, if you can't stand the heat...
    Wish it wasn't so sweaty sometimes, though!
    And Sonar is pretty awesome, nonetheless.
    Thanks again to all.

    I'm a guitarist, not a scientist, recording audio/midi via SONAR Platinum.
    Win7 x64, i7, Focusrite Saffire Pro40, A-500 Pro, 12GB RAM, 2.9GHz
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    guylemec
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    Re:Crackles and pops nightmare... a story of our time? 2012/11/20 14:10:02 (permalink)
    Mooch4056


    Running your audio from s seperate hard drive AT LEAST 7200rpms or faster also can get rid of the pops and clicks.

    just another thing to try

    Thanks, Mooch. I would not have thought that... in fact, I recently moved my X1 projects folder out of an external drive onto my C: drive in hopes of better performance.
     
    Is there a wider case for keeping projects external?

    I'm a guitarist, not a scientist, recording audio/midi via SONAR Platinum.
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    Anderton
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    Re:Crackles and pops nightmare... a story of our time? 2012/11/20 14:35:53 (permalink)
    These comments probably DON'T relate to what you're experiencing, but since in true Cakewalk forum fashion this is turning into a repository of pops and crackles knowledge, here are two issues that drove me crazy until I figured them out. 

    1. In the Windows power plan, make sure that minimum and maximum processor power values are identical (e.g., both set to 100%). With a laptop, every time it changed states, I got a crackle in the associated FireWire interface. 

    2. Don't use the USB port on your computer's motherboard, which is probably sharing its controller with hard drives and other "dirty" components. I installed a separate USB 2.0 card in the motherboard, and audio performance has improved dramatically. 

    Hope this helps! 
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    Silicon Audio
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    Re:Crackles and pops nightmare... a story of our time? 2012/11/20 14:44:41 (permalink)
    One reason why switching to a single core can seem to fix the problem relates to other posts in this thread referring to the Windows power plan and speedstep, etc.

    When Sonar runs on just one core, the workload is such that it forces the CPU core to stay at or near 100%, which prevents power management from clocking it down.  When the CPU is changing power state, you get clicks.

    So, just as Anderton mentioned, it's important to change the Windows power plan following his instructions.

    "One of the great and beautiful things about music and recordings in general is that legacies live on" - Billy Arnell - April 15 2012
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    guylemec
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    Re:Crackles and pops nightmare... a story of our time? 2012/11/20 17:30:16 (permalink)
    Anderton


    1. In the Windows power plan, make sure that minimum and maximum processor power values are identical (e.g., both set to 100%). With a laptop, every time it changed states, I got a crackle in the associated FireWire interface. 
    FYI I use the High Performance plan and I see that my settings are already at 100% for both.
    I changed it to 100%, 100% for the other plans, while I was there.
     
    Is High Performance the best choice for a DAW-only PC?
    I got it wrong with the multiprocessing option - am I making a similar false assumption with this choice too?


    I'm a guitarist, not a scientist, recording audio/midi via SONAR Platinum.
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    Skarda
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    Re:Crackles and pops nightmare... a story of our time? 2012/11/20 18:31:35 (permalink)
    I to am plagued with pops, When I am recording I probably don't get much more than 30 sec without a pop which records, so I have to keep punching in. I use to have a small prob with X1 with it. Never a prob with version 7, 8,or 8.5. Now X2 is terrible with pops and hicups. I hope they will fix this soon. Along with the small micro drag of a clip which wont move even with snap turned off. it just click back in place unless I move it further than I want. Again this did not exist in X1
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    StarTekh
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    Re:Crackles and pops nightmare... a story of our time? 2012/11/20 18:54:53 (permalink)
    Skarda: what your system specks >? guylemec: do you need help in the bios/speedstep>?
    post edited by StarTekh - 2012/11/20 19:01:08
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    jb101
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    Re:Crackles and pops nightmare... a story of our time? 2012/11/20 19:24:35 (permalink)
    StarTekh


    Skarda: what your system specks >? guylemec: do you need help in the bios/speedstep>?


     
    post edited by jb101 - 2012/11/20 19:31:42

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    Skarda
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    Re:Crackles and pops nightmare... a story of our time? 2012/11/20 20:47:28 (permalink)
    I have an I7, 950 3.07 ghz win 7 64 bit, 12 gig ram, soild state hard drive. it has some pretty good horse power. After reading the above, i went into my bios and disabled speedstep. will test later... hope this helps. but it does not seem like my pc should need such help
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    Silicon Audio
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    Re:Crackles and pops nightmare... a story of our time? 2012/11/20 21:39:03 (permalink)
    You REALLY need to check your system DPC latency with one of the tools mentioned elsewhere in this thread. Honestly, it's the first place to start.

    "One of the great and beautiful things about music and recordings in general is that legacies live on" - Billy Arnell - April 15 2012
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    gswitz
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    Re:Crackles and pops nightmare... a story of our time? 2012/11/20 21:48:17 (permalink)
    Silicon Audio


    You REALLY need to check your system DPC latency with one of the tools mentioned elsewhere in this thread. Honestly, it's the first place to start.


    +1 (and try disabling video adapter and apci compliant battery control if on laptop and wifi card no matter what).
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    meh
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    Re:Crackles and pops nightmare... a story of our time? 2012/11/21 01:18:58 (permalink)
    guylemec


    Since I run on a dual core, I had this checked. I consulted the Help to see what this option was actually giving me and decided it would not hurt to uncheck it and see if it made any difference.
    The immediately visible effect was that my pretty 8-column CPU display in Sonar was now a single monlithic block... but it was stable, not constantly murmuring and popping all 8 columns into the red from time to time.
    Since then, touch wood, my crackles and pops have ceased and I cautiously look forward to happier times. 

    Thanks helped me....
     
    meh


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    guylemec
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    Re:Crackles and pops nightmare... a story of our time? 2012/11/21 01:28:11 (permalink)
    StarTekh


    guylemec: do you need help in the bios/speedstep>?
    Like I said, I'm very ginger about going to that level, especially as all seems ok at the moment, but if you can help with simple idiot-proof explanations/instructions - and I really mean idiot-proof - I would of course be interested in anything that can make it even better. Thanks, StarTekh.


    I'm a guitarist, not a scientist, recording audio/midi via SONAR Platinum.
    Win7 x64, i7, Focusrite Saffire Pro40, A-500 Pro, 12GB RAM, 2.9GHz
    #26
    guylemec
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    Re:Crackles and pops nightmare... a story of our time? 2012/11/21 01:39:57 (permalink)
    FreeFlyBertl


     - set processor scheduling to programs not background (which is what all audio tuning guides tell you), but Cake says not (http://forum.cakewalk.com/fb.ashx?m=1239881)
     - really high end machines might be better off changing the ThreadSchedulingModel setting in the AUD.INI (http://forum.cakewalk.com/fb.ashx?m=2095428
    Thanks, FFB.
    I've set it to Programs now.
    Changing the ini file setting didn't seem to give any benefit but I reckon mine is not a high-end machine anyway.
    I feel happier to leave it at the default.


    I'm a guitarist, not a scientist, recording audio/midi via SONAR Platinum.
    Win7 x64, i7, Focusrite Saffire Pro40, A-500 Pro, 12GB RAM, 2.9GHz
    #27
    WDI
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    Re:Crackles and pops nightmare... a story of our time? 2012/11/21 04:39:21 (permalink)
    Looks you have firewire audio interfaces? Could be the firewire controller on your mother board. I've seen time and time again people having problems with motherboard firewire controllers and seen this first hand on my friends pc. He had a much newer i7 machine then  me listed in my specs but performance for me was much better. I installed a Ti chipset firewire card in his pc and the problems went away.

    Sorry if this has been mentioned. I always just skim through threads and sometimes repeat things other people have said.

    But anyways, if you are using the motherboard firewire, or even a non Ti firewire card, you may want to replace it with a Ti chipset card to see if performance improves. Think I paid like $50 or somehting.

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    #28
    Bristol_Jonesey
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    Re:Crackles and pops nightmare... a story of our time? 2012/11/21 05:37:21 (permalink)
    Skarda


    I have an I7, 950 3.07 ghz win 7 64 bit, 12 gig ram, soild state hard drive. it has some pretty good horse power. After reading the above, i went into my bios and disabled speedstep. will test later... hope this helps. but it does not seem like my pc should need such help


    Is the SSD your only hard drive?

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    #29
    bobguitkillerleft
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    Re:Crackles and pops nightmare... a story of our time? 2012/11/21 07:16:49 (permalink)
    Firewire,and Windows 7,are not the best of friends these days,so someone told me recently,sorry this doesn't help,but also Focusrite stuff needs always the latest drivers possible,but again this only something Iv'e been told[same person].
    Bob

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