LLyons
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Re:Dear Mr Sonar
2012/09/14 15:59:50
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I have had this problem - it really does exist, comes up at the most inopportune time... 1010 always, everyday - on vista 64 bit. 828MKII never.. It happened most frequently when I was recording midi using dimension pro, but it did happen with audio from time to time too. Thats all I know about it. From my chair, MARKYZNO is right, it happens, and others are right in that it could very well be the driver / hardware. Best Regards, L
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hockeyjx
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Re:Dear Mr Sonar
2012/09/14 16:12:54
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It's SONAR on *your* system that does it. And there you have it. Not to say the lad isn't having problems, but I don't have a problem loading or running X1. I guarantee if I built and configured a machine for this OP - it would work.
Intel i7 950 Proc, Asus Sabertooth x58 MB, 2 Crucial 128GB SSDs and Seagate 1TBGB drive, 12GB Corsair 1600mhz 8-8-8-24 Memory, Nvidia GeForece 8400 Dual Monitor vid card Cooler Master Silent Pro 700w Power Supply, Cooler Master Sileo 500 Win 7 64 bit, SPlat 64-bit, Komplete 10 Ultimate, AmpliTube3 and AD2 Tascam FW-1884 and AKAI MPK-49
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FastBikerBoy
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Re:Dear Mr Sonar
2012/09/14 16:18:45
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hockeyjx It's SONAR on *your* system that does it.
And there you have it. Not to say the lad isn't having problems, but I don't have a problem loading or running X1. I guarantee if I built and configured a machine for this OP - it would work. ......and I'll garauntee that if it had a MIDIsport attached it wouldn't. The problem is real, it's just a dodgy driver though. I can unplug my MIDIsport and have no problem with closing X1, plug it back in again and it can hang.
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emwhy
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Re:Dear Mr Sonar
2012/09/14 16:26:03
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My home studio PC runs SONAR X1 Expanded with an Edirol UA 101, a Delta Audiophile 2496 (M Audio) and a KORG MS 20 MIDI USB controller which was part of the original KORG Legacy bundle. I have the issue with SONAR crashing and not being able to kill the exe in task manager or being able to restart the program for 20 minutes. If I power down the UA 101 after a crash and then disconnect the KORG via Device Manager I can then kill the process and restart the program. On my work PC I have SONAR X1 Studio and an Echo MIA MIDI. When SONAR crashes on that machine I have no issues restarting at all. Bottom line in my experience it is a driver issue not a SONAR issue and M Audio is just one of the culprits. PS SONAR rarely crashes on me unless I do something stupid.
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John
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Re:Dear Mr Sonar
2012/09/14 16:42:10
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One way to find out if it is an M Audio driver is when X1 hangs after a crash is to disconnect the M Audio device if at all possible. If it is a PCIe card than it may be difficult to do so. We that are saying that its a driver issue have either had the problem with an M Audio device or have noted it in many other posts for many years. No one can be 100% sure on this yet it follows from the collective wisdom of this forum.
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subtlearts
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Re:Dear Mr Sonar
2012/09/14 16:55:43
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I've had some random behaviour in this regard; I used to have similar sounding crash-no-way-to-restart hangs on 8 and 8.5 actually. I found at one point that it was leaving garbage in memory that was not getting cleared, and had a shortcut to a kind of force-clear-all-unused-memory command (I forget what it was exactly) on the desktop. That would work, though sometimes I had to do the task-manager kill process thing as well to get rolling again. Maybe helpful? (This is all on XP mind you, with an E-mu 1616m sound card). Since X1 I have had none of that, very occasional crashes that require the task-manager trick but nothing worse. I have found it pretty solid. This is a relatively old machine (2007 I think) and has had a lot of heavy use, and it still ploughs along pretty well under XP/X1. I don't know if it will run X2 yet, might need to finally move up to Win7 (or 8?). I have had issues on my Win7 laptop, the worst was using Asio4all with onboard sound (in a pinch, on a plane), I had constant crashing that was driving me crazy until I figured out it was a particular *patch* in a particular Reaktor ensemble - not the ensemble, which would run other patches just fine, it was literally only that snapshot that was killing Sonar. I froze the track and suddenly, smooth sailing. Weird.
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vintagevibe
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Re:Dear Mr Sonar
2012/09/14 19:11:10
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I have the same problem. You can't kill the process! You have to reboot. Huge PITA.
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musec03
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Re:Dear Mr Sonar
2012/09/14 19:40:13
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Quite some time back, I had a problem whose circumstance resembles the OP. Despite lots of help from SONAR forum members... nothing worked. The Cakewalk folks dug into the problem reports, sent me forms, fixes, etc and finally... somewhere in Germany, a Roland staffer got a computer to do exactly what mine did... every time. The Cakewalk folks sent me so much help, I will never forget the customer service. And the forum folks did the same... I would send more details but the computer that held all the information blew up. YEP.. the computer was the problem...luckily for me the problem was something that could have caused others the same problem, so I got lucky. Cakewalk staffers have always been tops in customer service. Since I realise I'm one of millions of people, I had to follow up a lot and that is to be expected. The problem isn't "SONAR" exactly.... rather SONAR is involved with other issues... I make a living with SONAR ...every day. You'll remedy your problem... keep a good attitude and continue challenging the situation... and remember... some of these boys lending assistance have helped hundreds of others... Thanks to all y'all and here's a cheer to getting your problem fixed.
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Teds_Studio
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Re:Dear Mr Sonar
2012/09/14 19:44:01
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I purchased Sonar X1 back in January and have yet to experience a crash of any kind. Now I...on the other hand...have crashed several times trying to learn the program. But I'm getting more comfortable with it every day.
ASRock X99 Extreme4 MB....Gigabyte GeForce GTX 960 4 GB DDR 5.....Intel i7 5820k 3.3 Ghz....Corsair RM850i power supply....3 Seagate 1TB SATA III drives....32 Gig G.Skill Ripjaws DDR4 3000.....Win 10 Pro.....Sonar X1 Producer Exp & X2, X3...Platinum....Superior Drummer 2 & 3 w/ N.Y. Vol 2 SDX.....Sony VEGAS Pro 11.0 32 & 64 bit Pro 12.....Sony VX2100.....Sony HVR-Z7U....Sony HDR-CX130....Alesis HD24....Behringer X32 console....Focusrite 18i20....JBL LSR2328P studio monitors with LSR2310P sub.
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bitflipper
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Re:Dear Mr Sonar
2012/09/14 19:44:09
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What did CW report to you when you sent them the crash dump? When SONAR hangs like that, it is either a driver issue or a hardware failure (the audio interface, a firewire adapter, or in rare cases a power supply, disk drive or controller). SONARPDR.EXE is hung because it's waiting on some external event, e.g. waiting for a call to a driver to return, but the driver has either crashed or gone into an infinite loop waiting for hardware to respond. IOW, it's not something Cakewalk can fix.
 All else is in doubt, so this is the truth I cling to. My Stuff
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kevo
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Re:Dear Mr Sonar
2012/09/14 19:57:42
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bitflipper What did CW report to you when you sent them the crash dump? When SONAR hangs like that, it is either a driver issue or a hardware failure (the audio interface, a firewire adapter, or in rare cases a power supply, disk drive or controller). SONARPDR.EXE is hung because it's waiting on some external event, e.g. waiting for a call to a driver to return, but the driver has either crashed or gone into an infinite loop waiting for hardware to respond. IOW, it's not something Cakewalk can fix. Yup. If it's an external device the user could turn it off and turn it back on and usually take care of the problem. However, when it's and internal card there's not much they can do except check for different drivers, or repace the card. This is one of the problems with troubleshooting. A certain piece of software reveales a system problem, and the user naturally thinks it has to be a problem with the software. And, they will rationalize it by "Nothing else on my system causes a problem!" Sure wish they would visit video card manufactuerer and/or audio interface sites and read the faqs of how many problems their drivers cause with specific software. "Resolved and issue where Sonar would freeze waiting for..."
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vintagevibe
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Re:Dear Mr Sonar
2012/09/14 20:42:17
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In my situation it only happens when using one of my USB interfaces - Roland Quad Capture and Cakewalk UA-25EX. It doesn't happen when using my Echo Audiofire 8Pre.
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gswitz
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Re:Dear Mr Sonar
2012/09/14 23:37:13
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Do you see the same issue if you wrap your native drivers in asio for all? In other words, bypass the m-audio. I have an m-audio device, as well as others, and I can attest to all kinds of funkiness from it. It's dirt cheap and you get what you pay for.
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cornieleous
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Re:Dear Mr Sonar
2012/09/15 00:39:30
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It IS a driver issue but Sonar is the ONLY audio application I have seen be such an ungraceful piece of @$#% about it. I once read a post (I think from Noel) defending Cakewalk's grandiose position that it wasn't their fault even though other applications can deal with this reality without being an utter piece of crap. Why do things right when you can hide behind standards and blaming the other guy? This issue has pissed me off for a long time. Of course droves of folks around here will tell you Cakewalk can do no wrong and that its all your fault. Doesn't help Sonar get any better when valid criticism is drowned out.
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bitflipper
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Re:Dear Mr Sonar
2012/09/15 11:04:33
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Other applications can "deal" with a hung interface? I doubt that very much. All programs are bound by the constraints inherent in the basic architecture of the operating system. I do agree, though, that CW could do more to prevent or mitigate such problems and make the program more bulletproof. I'm sure if Noel were running the company, that would happen. But as it is, the Marketing department calls the shots over there nowadays, and "Fewer Crashes!" isn't a very sexy marketing slogan.
 All else is in doubt, so this is the truth I cling to. My Stuff
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jm24
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Re:Dear Mr Sonar
2012/09/15 11:47:50
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3453489x
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Re:Dear Mr Sonar
2012/09/15 12:57:22
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when sonar crashes, the process cannot be terminated because other PIDs have hooks into it. what frees it up for me is to unplug MIDI USB hardware and plug it back in and the process dies.
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Psychobillybob
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Re:Dear Mr Sonar
2012/09/15 13:18:58
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Delta 1010... Legacy item... Emu...legacy item... The OP has given very little real details...driver versions, hardware versions, etc... I am actually surprised Delta even has Win 7 drivers for the 1010... Its a little hard to take this post serious when we have so little serious information to go on... I feel for the OP...but not a lot.
I'm using SOnar Platinium on a 6 core Lynx Audio machine and a ton of vintage pre-amps/eq's/comps I build for fun and sometimes money, REDD.47/API/Neve I also use the UAD stuff, and also use a Macbook Logic 9 through Apogee...
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eikelbijter
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Re:Dear Mr Sonar
2012/09/15 13:32:47
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It's definitely related to the specific hardware/driver combo one uses, and yes some other applications seem to deal with it better; Cakewalk has admitted the situation, but insists that its code is correct and refuses to budge. All I know is, I used to have the problem only with Sonar, using my MOTU PCI424 based system, when one day MOTU released a new driver and now I don't have this problem anymore! R
Xeon E3-1231V3, 16GB RAM, 480GB 840EVO SSD, MOTU 2480MK3, 424PCI w/ Sonar PlatinumDell XPS 18, i5, 12GB RAM, 500GB SSD+128GB SSD, Roland VS-100 w/ Sonar Platinum Dell XPS 13, i5, 8GB RAM, 256GB 840EVO SSD, Zoom UAC-2, Sonar Platinum http://www.RicoBelled.com/
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JClosed
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Re:Dear Mr Sonar
2012/09/15 14:02:38
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Well - it seems to boil down to only one question then. Does Sonar have to take in account rotten drivers and make weird work-arounds, or do the hardware makers have make drivers that work good in the first place. I think I go for the last option. Oh - and by the way.. Korg also made some terrible drivers for their micro controller series. If this is still the case I don't know, because I do not have any Korg hardware anymore.
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dke
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Re:Dear Mr Sonar
2012/09/15 14:08:16
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With M-Audio's latest Delta driver and X1d I no longer have the problem, but I'm pretty sure X1c was doing it. It is frustrating no doubt about it. I've had various versions of Sonar do it and other's that don't so whether it's the driver or Sonar I really don't have any idea. Dan
Sonar Platinum ( x64), Windows 10 x64, HP Envy i5 2.9GHZ, 8GB, Tascam 4x4 USB, BX5a Monitors.
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markyzno
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Re:Dear Mr Sonar
2012/09/15 14:50:50
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I have no doubt its something Delta 1010 MAudio related.... MAudio cant write drivers for toffee..... I'm using the 5.10.0.5076 drivers as the latest Win 7 Drivers wont let me change Sample rate from 44.1 no matter what! For reference the latest Win 7 Drivers and Sonar still crashed anyway.... I did try all the usual things guys, like when Sonar crashes, kill all the Maudio processes, Windows Audio Service, everything Audio related basically but still SonarPR.exe wont free itself up. But guys, Sonar is the only bit of software I have ever used that behaves like this after a crash.....
Sonar Platinum 64 bit > Pro tools 10.3.2 >Intel i7 3770K > 16Gb Ram > Gigabyte Z77-D3H Motherboard> NVIDIA GeForce GTX 660 2 GB > ATi RADEON HD5700 > 240GB OCZ Agility 3 SSD> Win 10 home 64 bit> Delta 1010 > MOTU Audio Express > MA-15D's > NI Ultimate 9 > NI Kontrol S61 1.1 > NI MAschine Studio 2.3 / KORG MS-20 Mini - Arturia MicroBrute > KORG SQ1 - KORG Kaoss Pad KP3 > iPad and IO Dock 2 running various bits > Bunch of guitars >Sound Design on IMDB --
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daveny5
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Re:Dear Mr Sonar
2012/09/15 15:37:28
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In your defense, I've been having a lot of white screen crashes of Sonar. I just went out to the M-Audio site and got the latest driver for my Delta44. Apparently there is a newer one for Windows 7 64-bit SP1. I'll see if that helps. You should check for a newer one for the 1010. EDIT: Its 6.0.8
Dave Computer: Intel i7, ASROCK H170M, 16GB/5TB+, Windows 10 Pro 64-bit, Sonar Platinum, TASCAM US-16x08, Cakewalk UM-3G MIDI I/F Instruments: SL-880 Keyboard controller, Korg 05R/W, Korg N1R, KORG Wavestation EX Axes: Fender Stratocaster, Line6 Variax 300, Ovation Acoustic, Takamine Nylon Acoustic, Behringer GX212 amp, Shure SM-58 mic, Rode NT1 condenser mic. Outboard: Mackie 1402-VLZ mixer, TC Helicon VoiceLive 2, Digitech Vocalist WS EX, PODXTLive, various stompboxes and stuff. Controllers: Korg nanoKONTROL, Wacom Bamboo Touchpad
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markyzno
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Re:Dear Mr Sonar
2012/09/15 15:43:17
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yes, that driver proved to be quite hellish....Also it lies! After installing it you can clearly see that the MAudio proc is still running under *32 bit when the site clearly states its a 64 bit Win 7 SP 1 driver.... *sighs* daveny5 In your defense, I've been having a lot of white screen crashes of Sonar. I just went out to the M-Audio site and got the latest driver for my Delta44. Apparently there is a newer one for Windows 7 64-bit SP1. I'll see if that helps. You should check for a newer one for the 1010. EDIT: Its 6.0.8
Sonar Platinum 64 bit > Pro tools 10.3.2 >Intel i7 3770K > 16Gb Ram > Gigabyte Z77-D3H Motherboard> NVIDIA GeForce GTX 660 2 GB > ATi RADEON HD5700 > 240GB OCZ Agility 3 SSD> Win 10 home 64 bit> Delta 1010 > MOTU Audio Express > MA-15D's > NI Ultimate 9 > NI Kontrol S61 1.1 > NI MAschine Studio 2.3 / KORG MS-20 Mini - Arturia MicroBrute > KORG SQ1 - KORG Kaoss Pad KP3 > iPad and IO Dock 2 running various bits > Bunch of guitars >Sound Design on IMDB --
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