X3 Upgrade - ProChannel tab not visible...

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pjalan
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2013/10/01 14:43:58 (permalink)

X3 Upgrade - ProChannel tab not visible...

Hi
I just upgraded my SONAR X2 Producer version to X3 and when I don't see the ProChannel tab in the Inspector or in the Console View.
 
Have logged this with Tech Support. Just wondering if anyone else has faced this problem, and if I have to tweak the configuration perhaps. Note, I did not get any errors any installation and the registration process went smoothly.
 
Thanks
PJ
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Sonar X3, ProChannel

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    Beepster
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    Re: X3 Upgrade - ProChannel tab not visible... 2013/10/01 14:47:34 (permalink)
    In X2 there is a key binding to open the PC Inspector specifically (as well as the other Inspector views). I don't have access to my notes but I think they were I + Shift/Ctrl/Alt type modifiers. Check the manual to see if those are still active and maybe you can shake it loose. Cheers.
    #2
    Dan Gonzalez [Cakewalk]
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    Re: X3 Upgrade - ProChannel tab not visible... 2013/10/01 14:55:00 (permalink)
    pjalan
    Hi
    I just upgraded my SONAR X2 Producer version to X3 and when I don't see the ProChannel tab in the Inspector or in the Console View.
     
    Have logged this with Tech Support. Just wondering if anyone else has faced this problem, and if I have to tweak the configuration perhaps. Note, I did not get any errors any installation and the registration process went smoothly.
     
    Thanks
    PJ


    Did you accidentally purchase SONAR X3 instead of SONAR X3 Producer?
    #3
    jimusic
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    Re: X3 Upgrade - ProChannel tab not visible... 2013/10/01 16:24:05 (permalink)
    Dan Gonzalez [Cakewalk]
     
    Did you accidentally purchase SONAR X3 instead of SONAR X3 Producer?


    Dan, does that mean that they're only going to be available/usable in the X3 Producer Version?
     
    Even the ones that I've bought through the Cake store?



     
     
    #4
    scook
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    Re: X3 Upgrade - ProChannel tab not visible... 2013/10/01 16:30:32 (permalink)
    There are 3 versions of SONAR X3
    X3 - no ProChannel
    X3 Studio - has ProChannel
    X3 Producer - has ProChannel
    Any ProChannel module works in X3 Studio and X3 Producer
    #5
    Andrew Rossa
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    Re: X3 Upgrade - ProChannel tab not visible... 2013/10/01 16:55:36 (permalink)
    jimusic
    Dan Gonzalez [Cakewalk]
     
    Did you accidentally purchase SONAR X3 instead of SONAR X3 Producer?


    Dan, does that mean that they're only going to be available/usable in the X3 Producer Version?
     
    Even the ones that I've bought through the Cake store?




    ProChannel comes with SONAR X3 Studio and SONAR X3 Producer. If you bought the wrong one accidentally, give us a call and we can upgrade you for the price difference. All your ProChannel modules will work from previous versions.
    #6
    ampfixer
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    Re: X3 Upgrade - ProChannel tab not visible... 2013/10/01 16:57:01 (permalink)
    Unfortunately going from X2a Producer to X3 would be a downgrade. If you made an honest mistake then I'm sure there's an option to make it right.

    Regards, John 
     I want to make it clear that I am an Eedjit. I have no direct, or indirect, knowledge of business, the music industry, forum threads or the meaning of life. I know about amps.
    WIN 10 Pro X64, I7-3770k 16 gigs, ASUS Z77 pro, AMD 7950 3 gig,  Steinberg UR44, A-Pro 500, Sonar Platinum, KRK Rokit 6 
    #7
    jimusic
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    Re: X3 Upgrade - ProChannel tab not visible... 2013/10/01 18:01:17 (permalink)
    Thanks for the replies so far.
    I haven't purchased any upgrade just yet, but I have X2a Producer including 3 Pro Channel Modules I bought separately.
     
    So just to clarify, if I were to upgrade to X3 only, not Studio or Producer, my current PC Modules wouldn't work with it?
     
    Not unless I actually get X3 Studio or Producer, correct?



     
     
    #8
    scook
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    Re: X3 Upgrade - ProChannel tab not visible... 2013/10/01 18:04:38 (permalink)
    That is correct. To use your existing ProChannel modules you would need to upgrade to X3 Studio or X3 Producer.
    #9
    Beepster
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    Re: X3 Upgrade - ProChannel tab not visible... 2013/10/01 18:25:56 (permalink)
    Oopsie. They probably should have left the "Essentials" part at the end of the name. Seems the Bakers are more than willing correct it though so that's good.
     
    Now I'm curious... If you are an X2 Producer owner and you "upgrade" to X3 (Essentials just for clarity's sake) or Studio what happens if you want to level up from there to Producer? Is it standard policy to just pay the difference? Can it be done through the store or do you need to contact support? Does it install right over top of the lesser version or does it create a second instance of the program? Do these pants make me look fat?
    #10
    jimusic
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    Re: X3 Upgrade - ProChannel tab not visible... 2013/10/01 18:47:57 (permalink)
    Thanks for the reply scook.
    Beepster
    Oopsie. They probably should have left the "Essentials" part at the end of the name. Seems the Bakers are more than willing correct it though so that's good.
     
    Now I'm curious... If you are an X2 Producer owner and you "upgrade" to X3 (Essentials just for clarity's sake) or Studio what happens if you want to level up from there to Producer? Is it standard policy to just pay the difference? Can it be done through the store or do you need to contact support? Does it install right over top of the lesser version or does it create a second instance of the program? Do these pants make me look fat?


    That's why I was asking. I have most of the extras in Studio & Producer as far as Melodyne, Nomad, etc, so I really have no need for anything more than 'Essential' - but the Pro Channel thing would then be a loss, so something to stew over.



     
     
    #11
    Beepster
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    Re: X3 Upgrade - ProChannel tab not visible... 2013/10/01 18:53:25 (permalink)
    Sonar becomes far less attractive without the PC IMO. It's nice the PC is included in Studio now. I can't remember if X2 Studio had the PC.
    #12
    jb101
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    Re: X3 Upgrade - ProChannel tab not visible... 2013/10/01 19:29:51 (permalink)
    No, it didn't.

     Sonar Platinum
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