Guitarmech111
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X3b Crashes searching for missing audio files -
Didn't take 10 mins to crash a new install of X3b!! I opened up an older project I got prompted to search for missing audio I hit the search button 20 seconds later, X3b went POOF!
post edited by Guitarmech111 - 2013/11/11 15:47:19
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8  Without a mess, there is no message
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Danny Danzi
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Re: X3b Crashes searching for missing audio files
2013/10/07 13:31:57
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I got a weird one too Conley last night. I tried to open a project in X3 that was done in X2. It won't even load, crashes and creates a crash report...which I sent and asked for a status update on....so we'll see what happens.
The weird thing about it after doing some experimenting, the project opens in X3 x64 but will not open in X3 32 bit. It opens in all other versions of Sonar too...so it's definitely not corrupt, but X3 32 bit is definitely seeing something it doesn't like. I didn't get any missing audio messages though. Are you not even getting a chance to send in a crash report from the Sonar application? It just completely shuts down before it gets to that? If that's the case, it may be a good idea to contact tech support or maybe pm one of the bakers. If you get one of them, maybe they can check out the project you have and see if they can find out why it's crashing. That's the only thing I can suggest.
-Danny
My Site Fractal Audio Endorsed Artist & Beta Tester
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Guitarmech111
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Re: X3b Crashes searching for missing audio files
2013/10/07 13:36:08
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Nope, I get a crash to the desktop. POOF! Sent this in to TS already, but they have not given me a ticket number yet.
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
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Guitarmech111
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Re: X3b Crashes searching for missing audio files
2013/10/12 13:11:45
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Been a while since I heard from TS. Still waiting to see if they can help or not.
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
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Guitarmech111
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Re: X3b Crashes searching for missing audio files
2013/11/11 15:21:31
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I guess TS gave up on this one. No request for more info or anything.
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
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wizard71
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Re: X3b Crashes searching for missing audio files
2013/11/11 15:22:38
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Andrew Rossa
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Re: X3b Crashes searching for missing audio files
2013/11/11 15:25:18
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Guitarmech111
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Re: X3b Crashes searching for missing audio files
2013/11/11 15:25:33
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No, X3c crashes too... Or did you post in the wrong thread?
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
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Re: X3b Crashes searching for missing audio files
2013/11/11 15:51:13
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Guitarmech111
I guess TS gave up on this one. No request for more info or anything.
What is your ticket number on this? I can take a look at this. -DG *Edit* Nevermind, found your case.
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Guitarmech111
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Re: X3b Crashes searching for missing audio files
2013/11/11 15:58:00
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working with TS on this. I appreciate the help!
post edited by Guitarmech111 - 2013/11/11 18:45:13
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
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Guitarmech111
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Re: X3b Crashes searching for missing audio files
2013/11/11 18:44:27
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ok, my machine can repro this issue on a newly created file where I delete the audio. Something in my machine environment is causing this issue I am pretty sure.
here is how I recreated it. (recreates in safe mode too)
1. Create new project
2. Import any audio loop
3. bounce to clip
4. Save project as CWAF.cwp - or whatever you want to call it
5. Go into audio folder and delete the project audio file
6. Open SONAR
7. Open CWAF project - should get find missing audio prompt
8. select search
At this point my machine craters while searching the C:\Users\All users\...Programs directory. Which directory? I don't know.
Here is what I am wondering - is there a utility in or for windows that will show you the last referenced/scanned directory at any point or time? Something in that directory may be causing the grief and I would like to know what it is, or may be. Thoughts?
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
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Rob[at]Sound-Rehab
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Re: X3b Crashes searching for missing audio files
2013/11/12 10:43:41
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Andrew Rossa [Cakewalk]
Looking into this...
Dan and Andrew, Pls also look at this here and this one. Some more crashes with X3b when opening new and old projects, but at least in my case there are no missing audio files ... Help is appreciated! Thanks guys.
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bvideo
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Re: X3b Crashes searching for missing audio files
2013/11/12 11:14:36
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Sonar has a list of project-file types it will search for audio references. In CWAF you can configure that list. Try disabling all the file types except cwp & cwb. If that doesn't crash, maybe that's all you need. However, you can keep enabling types you might have used (bun, wrk, ???) until it crashes. In that case, you have found a file type that some other program has created, but CWAF has been told to treat it as a Sonar project.
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Rob[at]Sound-Rehab
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Re: X3b Crashes searching for missing audio files
2013/11/12 12:14:35
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I thought CWAF is only for cleaning harddrives by removing no longer used audio files. I wonder how CWAF settings would impact how Sonar itself looks for audio files (I just RTFM but it did not tell me anything in that respect).
GOOD TUNES LAST FOREVER +++ Visit the Rehab +++ DAW: Platinum/X3e, win10 64 bit, i7-3930K (6x3.2GHz), Asus Sabertooth X79, 32 GB DDR3 1600MHz, ATI HD 5450, 120 GB SSD OCZ Agility3, 2x 1TB WD HDD SATA 600 Audio-Interface: 2x MOTU 1248 AVB, Focusrite OctoPre, (Roland Octa-Capture) Control-Surface: VS-700C VSTi: WAVES, NI K10u, FabFilter, IK, ... (too many really)
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Rob[at]Sound-Rehab
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Re: X3b Crashes searching for missing audio files
2013/11/12 12:16:53
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It's interesting, though, that CWAF got an option labelled "Don't show Corrupt Files in Main Display" ... what's that about???
GOOD TUNES LAST FOREVER +++ Visit the Rehab +++ DAW: Platinum/X3e, win10 64 bit, i7-3930K (6x3.2GHz), Asus Sabertooth X79, 32 GB DDR3 1600MHz, ATI HD 5450, 120 GB SSD OCZ Agility3, 2x 1TB WD HDD SATA 600 Audio-Interface: 2x MOTU 1248 AVB, Focusrite OctoPre, (Roland Octa-Capture) Control-Surface: VS-700C VSTi: WAVES, NI K10u, FabFilter, IK, ... (too many really)
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Guitarmech111
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Re: X3b Crashes searching for missing audio files
2013/11/12 13:05:21
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I worked with TS yesterday with CWAF and nothing helped. Awaiting a word from TS on where we go from here.
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
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Splat 
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Re: X3b Crashes searching for missing audio files
2013/11/12 13:13:02
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Hi Conley My view is either your virus scanner is getting in the way or this is indeed a Sonar bug as you've nailed down the specific steps to repro. Either way I suggest you do a full "check your drive for errors" (chkdsk) on all your local hard drives, and check out your virus scanner if you are running one (if you aren't you should be), and running Windows update might be a good idea as well. Oh and does it crash when you run Sonar as an admin user? Thanks...
post edited by CakeAlexS - 2013/11/12 13:24:56
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Guitarmech111
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Re: X3b Crashes searching for missing audio files
2013/11/12 14:10:54
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Alex, this fails in Safe mode too. The virus scanner is not in play there. In normal mode, I did run as administrator as well as having the virus scanner disabled. :) that was one of the first things I did.
Thanks though!
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
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Splat
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Re: X3b Crashes searching for missing audio files
2013/11/12 14:44:24
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Thanks Conley - Just try this then I suggest before Cake gets back to you (always a worthwhile exercise anyway)...
check your drive for errors" (chkdsk) on all your local hard drives ... and running Windows update might be a good idea as well.
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Guitarmech111
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Re: X3b Crashes searching for missing audio files
2013/11/12 15:26:15
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thx again :)
It is a solid state drive and no errors found. It dies in the C:\USER...\...Programs directory, but can't figure which one.
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
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Splat
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Re: X3b Crashes searching for missing audio files
2013/11/12 15:38:55
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Well that's something that absolutely needs sorting out, not sure what you mean about "dies" or where exactly the folder is you state (check event viewer) but that needs to be fixed before you can continue debugging this issue, and I hope you ran Windows update...
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Guitarmech111
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Re: X3b Crashes searching for missing audio files
2013/11/12 17:03:12
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I just ran the windows update and I am current. I also uninstalled ESET AV to see if that actually had anything to do with it. It had nothing to do. I tried the repro again and it still crashed. So waiting for TS still...
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
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Splat
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Re: X3b Crashes searching for missing audio files
2013/11/12 17:33:15
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Excellent - sorry it's just nice to rule things out, not sure what TS is...
This is the only thing that is worrying right now, wasn't 100% sure what this was about (and what context) but I'm sure you are on it...
"It dies in the C:\USER...\...Programs directory, but can't figure"
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Guitarmech111
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Re: X3b Crashes searching for missing audio files
2013/11/15 10:13:44
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I have surpassed my ability to figure this one out. I am still waiting to hear back from TS. I have ping'd Dan to get more info on the progress.
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
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bitman
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Re: X3b Crashes searching for missing audio files
2013/11/15 17:49:47
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Conley, Y'all need for format that ol' heap of a pc n' start fresh.
Just playin'.
You know... :-)
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Guitarmech111
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Re: X3b Crashes searching for missing audio files
2013/11/15 19:42:42
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hehe, yeah, but it does catch bugs... :)
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
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JoeHimself
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Re: X3b Crashes searching for missing audio files -
2013/11/16 11:49:14
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X3d Sandybridge 2600k, 16gb Ram Windows 7 x64
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Splat
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Re: X3b Crashes searching for missing audio files -
2013/11/16 20:19:59
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Well today I actually upgraded to X3C from X2, it would crash within 5 to 10 mins of use.. It was terrible!!!! After consulting the Windows Event Viewer for Sonar related error messages I removed JRiver Media Centre and now (so far) it is stable. Still curious about what you meant here... " "It dies in the C:\USER...\...Programs directory, but can't figure"Anyways.... Cheers...
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Guitarmech111
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Re: X3b Crashes searching for missing audio files -
2013/11/18 10:42:56
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I sent you a PM, did you get it?
The directory reference was in regards to the progress of the directories processed before crashing. There is directory information on the bottom of the search dialogue of which directories are being processed. I captured a video of that process and that was the directory that was being processed.
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
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Splat
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Re: X3b Crashes searching for missing audio files -
2013/11/18 19:07:47
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Hi sorry tap dancing and now muddled (my fault), could you paste the video here...?
Thanks...
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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