AnsweredMC6 Track Input--Baffling Anomaly

Author
grizwalter
Max Output Level: -88 dBFS
  • Total Posts : 102
  • Joined: 2013/11/21 13:41:09
  • Location: Golden, Colorado
  • Status: offline
2013/11/21 13:49:47 (permalink)

MC6 Track Input--Baffling Anomaly

I am having a very irritating problem with my track input selection in Music Creator 6. Up until a few weeks ago, everything was fine, then suddenly this problem occurred and hasn't gone away since.
 
Basically, I select my audio playback and recording in Preferences, and everything is fine. I select ASIO drivers (using ASIO4ALL) and they are identified. In the ASIO panel, everything is fine and shows as working. In the preferences, everything shows as fine and working. On all playback, everything is fine and working.
 
However, when I go to the track pull down selection for an audio input, my Mic is not listed as an option--in fact, no audio input shows up at all.
 
The problem is made more annoying by the fact that when it first began, I was able to see my mic input on tracks/channels when using MME-32 mode. Later, that stopped working, but suddenly WASAPI allowed the input. So far (fingers crossed for a temporary ongoing relief), WASAPI still allows me access to the input device, but no other mode does.
 
I have created a quick little video to demonstrate the problem. which should ensure that anything obvious I'm missing (and I seriously doubt it), can be noted easily.
 
Thanks in advance for any help at all. This is most agitating.
#1
Guitarhacker
Max Output Level: 0 dBFS
  • Total Posts : 24398
  • Joined: 2007/12/07 12:51:18
  • Location: NC
  • Status: offline
Re: MC6 Track Input--Baffling Anomaly 2013/11/21 15:01:45 (permalink)
ASIO4ALL is a temporary sort of fix, although many folks use it all the time.
 
A mic will not normally show up in the input list. That's where the midi devices and USB interfaces show up...unless it's a USB mic..... which is not the best option for Cakewalk software.
 
You can not post links until you reach 25 posts total..IIRC....
 
The best bet, if you plan to do this on any kind of a serious or ongoing hobby basis is to invest at some point in a nice USB musical Interface. One which uses ASIO drivers.  That usually solves this sort of issue and more.

My website & music: www.herbhartley.com

MC4/5/6/X1e.c, on a Custom DAW   
Focusrite Firewire Saffire Interface


BMI/NSAI

"Just as the blade chooses the warrior, so too, the song chooses the writer 
#2
grizwalter
Max Output Level: -88 dBFS
  • Total Posts : 102
  • Joined: 2013/11/21 13:41:09
  • Location: Golden, Colorado
  • Status: offline
Re: MC6 Track Input--Baffling Anomaly 2013/11/21 19:34:55 (permalink)
I appreciate your response. However, I am using an audio interface, and the problem is not just with ASIO as I mentioned. It is with every type of driver except, currently, WASAPI. Two weeks ago that was among the non-working, and now it has replaced the MME-32 as the only working one.
 
Also, Mics DEFINITELY show up on the track input lists in MC6. How else could you tell the track where to get the information from which it records? If you can't select the input, you can't record. Also, that's where you tell it whether you're using a left, right or mono input from the source (I have a stereo mic, so that's important). 
#3
RobertB
Max Output Level: 0 dBFS
  • Total Posts : 11256
  • Joined: 2005/11/19 23:40:50
  • Location: Fort Worth, Texas
  • Status: offline
Re: MC6 Track Input--Baffling Anomaly 2013/11/21 21:50:20 (permalink)
What interface are you using? If it has native ASIO drivers, using ASIO4All is virtually guaranteed to cause problems.
In my experience, WASAPI showed great promise, but proved to be unstable. I gave up on it.
Please list you system specs and equipment in your signature.
This will help us immensely.
We want to help, but we need to know what you are up against.

My Soundclick Page
SONAR Professional, X3eStudio,W7 64bit, AMD Athlon IIx4 2.8Ghz, 4GB RAM, 64bit, AKAI EIE Pro, Nektar Impact LX61,Alesis DM6,Alesis ControlPad,Yamaha MG10/2,Alesis M1Mk2 monitors,Samson Servo300,assorted guitars,Lava Lamp

Shimozu-Kushiari or Bob
#4
grizwalter
Max Output Level: -88 dBFS
  • Total Posts : 102
  • Joined: 2013/11/21 13:41:09
  • Location: Golden, Colorado
  • Status: offline
Re: MC6 Track Input--Baffling Anomaly 2013/11/21 23:33:36 (permalink)
Hey Robert. Thanks again for the response!
 
As to my Interface, it does not have native ASIO drivers. The microphone plugged into it does, but I don't use those since the interface does not have the drivers also.
 
Also, I have uninstalled ASIO4ALL in the process of troubleshooting this problem, and it made no difference. As a sidebar, I also use Reaper, and that program has no issues seeing the input device. I used all the driver modes, including ASIO, for many months in MC6 before this problem just cropped up out of nowhere. I do recall that occasionally there would be a small time period when the Input device would not show up, but in those cases, it showed as not working in the ASIO panel and a restart of the computer usually fixed the problem. It never lasted long either way. Now the ASIO4ALL panel shows everything working and connected, as does the preferences for MC6, but I simply can't get it to show up on the track input.
 
I wouldn't think ASIO4ALL would have anything to do with the problem anyway since it doesn't play into anything when I'm using MME-32 driver mode, which as I noted, has now crapped out. Before that, and after the problem started originally, it was working fine, and WASAPI was not. Now WASAPI is working, and MME-32 not (along with ASIO and WDM).
 
System Specs
General:
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1     
System Manufacturer: HP-Pavilion
System Model: GC671AA-ABA a6130n
BIOS: Phoenix - AwardBIOS v6.00
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 5000+ (2 CPUs), ~2.6GHz
Memory: 3072MB RAM
Available OS Memory: 3070MB RAM
Page File: 2180MB used, 3958MB available
DirectX Version: DirectX 11
DX Setup Parameters: Not found
DxDiag Version: 6.01.7601.17514 32bit Unicode
 
Audio:
 Speakers (USB Audio CODEC )
 Default Sound Playback: Yes
 Default Voice Playback: Yes
 Hardware ID: USB\VID_08BB&PID_29B0&REV_0100&MI_00
 Manufacturer ID: 65535
 Product ID: 65535
 Type: WDM
 Driver Name: USBAUDIO.sys
 Driver Version: 6.01.7601.18208 (English)
 Driver Attributes: Final Retail
 Driver Provider: Microsoft
 
Sound Capture:
Description: Microphone (USB Audio CODEC )
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7601.18208 (English)
Driver Attributes: Final Retail
#5
grizwalter
Max Output Level: -88 dBFS
  • Total Posts : 102
  • Joined: 2013/11/21 13:41:09
  • Location: Golden, Colorado
  • Status: offline
Re: MC6 Track Input--Baffling Anomaly 2013/11/22 00:43:22 (permalink)
Additional Note: Since you can't see the video I should mention that when I put it together, I noted early on that the room noise around me is noticeable as I'm recording it. I can not select the input for my mic on a track in MC6, but the mic, running through my interface and set up in my audio to use it, comes through the system and is recognized and played back when recording a screen capture situation.
 
Also, if you want to try, you can go to YouTube and search for "Track Audio Input Problem." When I do that search, the first thing that shows up is my video (by Joe Walter), but I don't know if that's just because it recognizes it as mine so shows it first on the list.
#6
Kalle Rantaaho
Max Output Level: -5 dBFS
  • Total Posts : 7005
  • Joined: 2006/01/09 13:07:59
  • Location: Finland
  • Status: offline
Re: MC6 Track Input--Baffling Anomaly 2013/11/22 06:43:38 (permalink)
A USB-mic is identified in the input list because it is an audio interface. Normal microphone does not send any ID-data, it's simply listed according to the input it's plugged into. If you are using the mobo soundchip and a USB mic simultaneously, that alone may cause more than enough problems.
According to your gear list you don't have a separate audio interface, even though you say you do. Did you forget to write it? You're most likely using the motherboard soundchip. (You can not plug a USB mic into an audio interface.)
 
If you try to record through one primitive soundcard (the USB-mic) and play back through another primitive one (mobo chip) it is very unlikely you get anything done properly ever.
 
Why on earth don't you bother to tell the make and model of the USB-microphone? That is one of the crucial links in this query.
Could you not use that alone, and forget the mobo sound chip?
 
I see your loudspeakers are USB-connected as well. Don't say they include an audio interface :o) That would be the third one you are
trying to use simultaneously (???)
post edited by Kalle Rantaaho - 2013/11/22 06:47:19

SONAR PE 8.5.3, Asus P5B, 2,4 Ghz Dual Core, 4 Gb RAM, GF 7300, EMU 1820, Bluetube Pre  -  Kontakt4, Ozone, Addictive Drums, PSP Mixpack2, Melda Creative Pack, Melodyne Plugin etc.
The benefit of being a middle aged amateur is the low number of years of frustration ahead of you.
#7
Guitarhacker
Max Output Level: 0 dBFS
  • Total Posts : 24398
  • Joined: 2007/12/07 12:51:18
  • Location: NC
  • Status: offline
Re: MC6 Track Input--Baffling Anomaly 2013/11/22 07:36:20 (permalink)
grizwalter
Hey Robert. Thanks again for the response!
 
As to my Interface, it does not have native ASIO drivers. The microphone plugged into it does, but I don't use those since the interface does not have the drivers also.
 
Audio:
 Speakers (USB Audio CODEC )
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: USB\VID_08BB&PID_29B0&REV_0100&MI_00

Type: WDM
Driver Name: USBAUDIO.sys

Driver Provider: Microsoft
 
Sound Capture:
Description: Microphone (USB Audio CODEC )
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7601.18208 (English)
Driver Attributes: Final Retail




 
This looks to me like you are using the on board or factory sound card and not an interface such as one made by M-Audio, Presonus, Focusrite, or Roland.... a unique, USB connected, external device for audio and midi inputs.   The mic however, does appear to be a USB mic. 
 
So, you are using the factory sound chip.... hence no ASIO drivers. As has been noted, you have 2 soundcards and that is not a good situation.  2 soundcards because the USB mic is seen by the computer as a sound card to....and the USB mic clock and the factory card clock will not sync properly. Therein lies the heart of the problem.
 
If you insist on using a USB mic, you may wish to read this:  http://forum.cakewalk.com/Guide-SONAR-usb-mic-Samson-C01u-or-C03u-mic-m1618556.aspx   it might help you get rolling.
 
Read post 2 last sentence again.  Don't use the USB mic for recording.... sell it and buy a regular condenser mic and an interface with phantom power. Even though it is a USB device too.... it is specifically designed to work properly and use the native ASIO drivers. Life will be a breeze in your studio when you make this move. Everything will work like you expect it to. There might be a few setup tweeks, but after that, it will rock your world.
 
I would never go back to trying to use a factory card and ASIO4ALL..... actually, for full disclosure.... I never was able to get the factory card and A4A to work at all in my system. I started out by buying the external interface and after setting it up properly, I have not had any sort of issues since. I turn it on, plug in and press record.
post edited by Guitarhacker - 2013/11/22 07:38:12

My website & music: www.herbhartley.com

MC4/5/6/X1e.c, on a Custom DAW   
Focusrite Firewire Saffire Interface


BMI/NSAI

"Just as the blade chooses the warrior, so too, the song chooses the writer 
#8
grizwalter
Max Output Level: -88 dBFS
  • Total Posts : 102
  • Joined: 2013/11/21 13:41:09
  • Location: Golden, Colorado
  • Status: offline
Re: MC6 Track Input--Baffling Anomaly 2013/11/22 10:17:17 (permalink)
Hey gentlemen. It seems that both of you are saying I'm not using an interface, but I am. I'd post a link so you could see a pic/specs, but Google can get you to it immediately.
 
The interface is the USB Dual Pre by ART.
 
Secondly, I am not using a USB microphone. I use a YetiBlue Pro Microphone. It plugs into my interface via XLR (5-pin to 2 3-pin stereo) into my interface. This is the "analogue" connection for the mic; The mic does have the ability to run USB, but I do not operate it that way.
 
The mic is a stereo condenser and requires power, which I can either get directly through a USB connection or, the way I do it, via phantom power from the USB Dual Pre.
 
The Input/output information you see should show you the USB Audio Codec for both. That is my interface. (Not sure why it says USB Audio Codec exactly, but that's the label it gets.)  Again, it is a USB interface, but my audio runs in and out of it, not directly into my system. The only device running into my computer separately is my MIDI controller.
post edited by grizwalter - 2013/11/22 10:23:27
#9
Kalle Rantaaho
Max Output Level: -5 dBFS
  • Total Posts : 7005
  • Joined: 2006/01/09 13:07:59
  • Location: Finland
  • Status: offline
Re: MC6 Track Input--Baffling Anomaly 2013/11/22 10:49:40 (permalink)
ART and Yeti, well, that is the most important info that you should have written in your opening post, no links needed.
Are you powering the ART via USB? HP Pavillion is a laptop, isn't it? It's possible, that USB doesn't give ART enough power to maintain the phantom power for the Yeti. That might lead to the vanishing input info. Trying with battery or a powered USB-hub might be worthwhile. 
 
 
 
 

SONAR PE 8.5.3, Asus P5B, 2,4 Ghz Dual Core, 4 Gb RAM, GF 7300, EMU 1820, Bluetube Pre  -  Kontakt4, Ozone, Addictive Drums, PSP Mixpack2, Melda Creative Pack, Melodyne Plugin etc.
The benefit of being a middle aged amateur is the low number of years of frustration ahead of you.
#10
grizwalter
Max Output Level: -88 dBFS
  • Total Posts : 102
  • Joined: 2013/11/21 13:41:09
  • Location: Golden, Colorado
  • Status: offline
Re: MC6 Track Input--Baffling Anomaly 2013/11/22 10:57:49 (permalink)
I do not use a laptop. I have also run the Yeti via its own direct power connection instead of USB, but that made no difference.
 
#11
Guitarhacker
Max Output Level: 0 dBFS
  • Total Posts : 24398
  • Joined: 2007/12/07 12:51:18
  • Location: NC
  • Status: offline
Re: MC6 Track Input--Baffling Anomaly 2013/11/22 16:04:10 (permalink)
Agreed,,,, the more detailed info you provide, the easier it is to try to help you.  
 
Did you look at the users manual on page 8?   It talks about the Art not defaulting to the preferred input and you needing to do it manually.  The mention of USB Audio Codec in there tells me it's probably not ASIO driver based either..... again, not a good thing.
 
Are you powering everything down and back up again from cold starts?   Did you run the Wave Profiler successfully?  The wave profiler looks at the available inputs and lets you choose the default for fresh starts from that point on. Be sure you run it.... perhaps run it again.

My website & music: www.herbhartley.com

MC4/5/6/X1e.c, on a Custom DAW   
Focusrite Firewire Saffire Interface


BMI/NSAI

"Just as the blade chooses the warrior, so too, the song chooses the writer 
#12
grizwalter
Max Output Level: -88 dBFS
  • Total Posts : 102
  • Joined: 2013/11/21 13:41:09
  • Location: Golden, Colorado
  • Status: offline
Re: MC6 Track Input--Baffling Anomaly 2013/11/22 16:55:36 (permalink)
Guitarhacker,
 
I am certain my device is being recognized. First of all, in the preferences, it shows up without issue. I receive no errors or messages complaining about it, and when I run the audio profiler, it finds everything and loads it up. Also, since I have disconnected every other single possible sound source to/from my computer, it is the only device still operational; I've removed the other devices in the Device Manager.
 
I assume by "Wave Profiler," you're referring to the Audio Profiler in the Preferences for Audio Devices in MC6? If so, yes...I've run that thing a million times going back and forth with the driver modes trying to fix this problem. Have run it 3 times today already, and figure I'll probably end up doing so another 5 times if its a slow day.
 
Everyone who is trying to help, please understand, my computer recognizes the USB Codec (the ART audio interface I'm using), I hear sound when not using MC6. MC6 recognizes the device. The ASIO panel recognizes it and says it is ready to go. MC6 picks it up in all driver modes, but on the individual track inputs it does not except when using WASAPI. Using the exact same configuration, I am able to use any mode in Reaper, including ASIO, without any problems. In MC6, I can do almost everything as always, except one really important thing: I can't get the actual input selector for any given track to show the device so I can record something with it except for any WASAPI. Like I mentioned before, a few weeks ago, when the problem first emerged, it was working only in MME-32, and when that crapped out for no reason, WASAPI picked up the slack it seems and started working.
 
I have all my settings correct, I'm 100% certain. I have only the one audio device to select from now, so there is no multi-device interference or confusion in the system. The mic is powered fine, and I have tried it both directly (plugging it into a wall socket via USB adaptor), and using phantom power through the ART. I hear playback just fine. I do screen capture using Camtasia sometimes, and that program picks up and records my voice even when I've got MC6 running. Everything but the damned track input selection itself is working perfectly. That's why this is utterly baffling. I want to use ASIO mode, for lower latency primarily, as I was doing for months and months and months before this came out of nowhere. Also, clearly given the bugginess I've experienced in MC6, it isn't very comforting knowing that any day now WASAPI mode could decide to take a vacation as well, leaving me absolutely no way to record anything.
 
Hope all that info helps. I'll do pretty much anything to get this figured out, so ask as many questions as you'd like and I'll be all over getting the responses out.
post edited by grizwalter - 2013/11/22 16:58:30
#13
Guitarhacker
Max Output Level: 0 dBFS
  • Total Posts : 24398
  • Joined: 2007/12/07 12:51:18
  • Location: NC
  • Status: offline
Re: MC6 Track Input--Baffling Anomaly 2013/11/23 08:10:33 (permalink)
can you post a screen shot of the input selection window for the tracks?
 
Audio and midi.
 
Also show in a screen shot any other program that is able to see the ART and use it for input.... such as the default windows recorder or some other audio editor like Audacity.
 
Are you able to record audio from the ART into any other programs?
 
 
This is very puzzling.... to me anyway.

My website & music: www.herbhartley.com

MC4/5/6/X1e.c, on a Custom DAW   
Focusrite Firewire Saffire Interface


BMI/NSAI

"Just as the blade chooses the warrior, so too, the song chooses the writer 
#14
scook
Forum Host
  • Total Posts : 24146
  • Joined: 2005/07/27 13:43:57
  • Location: TX
  • Status: offline
Re: MC6 Track Input--Baffling Anomaly 2013/11/23 08:43:05 (permalink)
Might want to add a picture of the MC6 Preferences > Audio > Driver page for the recording mode being used.
#15
grizwalter
Max Output Level: -88 dBFS
  • Total Posts : 102
  • Joined: 2013/11/21 13:41:09
  • Location: Golden, Colorado
  • Status: offline
Re: MC6 Track Input--Baffling Anomaly 2013/11/23 09:55:55 (permalink)
Guitarhacker,
 
I tried to post a video originally showing all the details, which included the preferences, ASIO panel, sound devices, etc. Turns out I can't post links here yet. (Might be able to do screenshots here embedded or something, but I don't know.)
 
And you are correct. This problem was puzzling and maddening. But last night, good news, it was fixed.
 
Clearly the problem was with MC6. I had been posting on the Steam forums for MC6T along with this thread, and came across a developer named Seth. He passed my information onto Ryan at Cakewalk and he emailed me. They had heard of this problem ONCE before. He wasn't sure what the cause was exactly, but had something for me to try. Turns out that all persons who registered MC6 after a certain date recently received a free upgrade (full version from scratch really) to MC6T. He noted that MC6 was buggier and based on Sonar X1 technology, whereas MC6T is based on X2. Ryan wanted me to install MC6T and see if the problem cleared itself up.
 
It did!
 
Thanks a million for your efforts to help me, and to all others here who chimed in as well. This was utterly frustrating, and frankly it might never have been solved. I just know that it was very nice to finally hear a Cakewalk person admit it just might be MC6 and not my system or ASIO4ALL causing me the problem; I knew neither of those was the case.
 
Thanks again, and maybe I'll be able to help someone in the future. Is there a way to subscribe to the forums here overall, so I receive some form of notification when people post new issues? I'm sure there is, but I don't recall seeing it.
#16
scook
Forum Host
  • Total Posts : 24146
  • Joined: 2005/07/27 13:43:57
  • Location: TX
  • Status: offline
Re: MC6 Track Input--Baffling Anomaly 2013/11/23 10:26:22 (permalink) ☼ Best Answerby grizwalter 2013/11/23 10:46:56
Glad to hear support got you going. There is a subscription tab in your user profile. Click the User Control Panel link at the top of the page to get to it. I believe that is what you are looking for.
#17
Guitarhacker
Max Output Level: 0 dBFS
  • Total Posts : 24398
  • Joined: 2007/12/07 12:51:18
  • Location: NC
  • Status: offline
Re: MC6 Track Input--Baffling Anomaly 2013/11/24 07:24:45 (permalink)
Ahhhh yes.... you bumped into Seth... he used to work with Cakewalk and he referred you to Ryan who still does....
 
Basically the same as emailing tech support....  the updated.... duh....  
 
OK.. very good. Glad you got it sorted out. I'll have to remember to ask folks if they got the update.
 
Thanks for reporting on the solution.

My website & music: www.herbhartley.com

MC4/5/6/X1e.c, on a Custom DAW   
Focusrite Firewire Saffire Interface


BMI/NSAI

"Just as the blade chooses the warrior, so too, the song chooses the writer 
#18
grizwalter
Max Output Level: -88 dBFS
  • Total Posts : 102
  • Joined: 2013/11/21 13:41:09
  • Location: Golden, Colorado
  • Status: offline
Re: MC6 Track Input--Baffling Anomaly 2013/11/24 08:59:36 (permalink)
Yeah, good old Seth. One thing though; doesn't he still work for Cakewalk? He shows as a "Developer" on the Steam Forums, and I know he worked with Ryan and some others on the latest tutorial videos they put out, 'cause he's in the credits.
 
As to getting the update, good idea to spread the word. It isn't really an update; you get the whole new package of MC6T. That's a pretty big deal and I wonder why, being subscribed to all things related to this stuff, I did not receive any notice that I had that product waiting for me, FREE, at the store? Odd.
 
Thanks again for your efforts!
#19
scook
Forum Host
  • Total Posts : 24146
  • Joined: 2005/07/27 13:43:57
  • Location: TX
  • Status: offline
Re: MC6 Track Input--Baffling Anomaly 2013/11/24 09:36:48 (permalink)
Two different Seth's. Steam is a new venture for Cakewalk and the marketing communications may not be sorted out. After more than a decade, they still have trouble with marketing email. I am not sure if MC6T is an update or an upgrade. If it is free for everyone, then it is by Cakewalk's definition an update. If it is free for those who purchased within a certain time window but not for others, then it is an upgrade. Anyway, your issue is solved. On to the next.
post edited by scook - 2013/11/24 09:38:06
#20
grizwalter
Max Output Level: -88 dBFS
  • Total Posts : 102
  • Joined: 2013/11/21 13:41:09
  • Location: Golden, Colorado
  • Status: offline
Re: MC6 Track Input--Baffling Anomaly 2013/11/24 09:40:48 (permalink)
Well, MC6T was not free to everyone. In fact, it is definitely a stand alone product, and sells on Steam whereas MC6 does not. However, anyone who registered MC6 after a certain date gets MC6T free it turns out, a decision made by Cakewalk relatively recently. I'm guessing MC6 was buggy enough that after the release of Touch they just decided to provide newer product. So it is an upgrade for me pretty much. Like you said, problem solved though, amen and hallelujah and all that good jazz. Onward and upward.
#21
Guitarhacker
Max Output Level: 0 dBFS
  • Total Posts : 24398
  • Joined: 2007/12/07 12:51:18
  • Location: NC
  • Status: offline
Re: MC6 Track Input--Baffling Anomaly 2013/11/25 07:52:28 (permalink)
Bugs.... big topic around here after every release... and everyone tries to guess the date of the release of the "fix".... uhhh I mean update...

My website & music: www.herbhartley.com

MC4/5/6/X1e.c, on a Custom DAW   
Focusrite Firewire Saffire Interface


BMI/NSAI

"Just as the blade chooses the warrior, so too, the song chooses the writer 
#22
Jump to:
© 2024 APG vNext Commercial Version 5.1