Helpful ReplyRME UFX, why is Sonar using "Generic ASIO Low Latency Driver"???

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Teal
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June 19, 14 10:08 AM (permalink)

RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"???

I have an RME UFX, ASIO Fireface set as master device.  The Generic driver is greyed out an unselected. 
 
However, whenever I change audio settings, a popup appears that says "Generic ASIO Low Latency Driver" and in the box "Checking RME . . . "
 
Leads me to believe Sonar is using a generic asio driver.  WTF.  Seriously.  RME has the best drivers in the business and Sonar is forcing to use the generic?  Latency performance seems relatively poor.
 
If it IS using the RME drivers, how can I get SONAR to stop displaying the pop up?
#1
karhide
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? June 19, 14 10:26 AM (permalink)
I think this is something to do with your configuration.
 
This is what mine looks like for my UFX:
 


Studio: Sonar Platinum/Cakewalk by Bandlab Intel Core i7 32GB RAM Samsung Evo 1TB system drive Windows 10 64bit - RME FireFace UFX - Focusrite OctoPre MK II - Audient Mico
 
Mobile: Sonar Platinum/Cakewalk by Bandlab Intel Core i7 8GB RAM Samsung Evo 1TB system drive Windows 10 64bit - RME FireFace 400
 
Mobile2: Cakewalk by Bandlab Intel Core i7 8GB RAM 256 GB System Drive Windows 10 64 bit
 
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#2
mmorgan
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? June 19, 14 10:36 AM (permalink)
I have the RME unit and I have come across the problem you describe. I was able to chase it down to a MIDI device (Fishman Triple Play) in standalone mode. However I don't believe I ever came across it while utilizing the device while I was in Sonar. As Karhide mentions make sure your preferences are set.
 
And make sure that your MOBOs sound card is configured correctly. On my DAW that item is disabled, disconnected and dissed permanently.
 
Hope you get it figured. Regards,


Mike

Win8(64), Sonar X3e(64) w/ RME Fireface UFX.
#3
dubdisciple
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? June 19, 14 10:47 AM (permalink)
More than likely Sonar is not forcing anything. Odds are you have a configuration issue or the RME driver is being hijacked by another process and unavailable.
#4
karhide
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? June 19, 14 10:49 AM (permalink)
I've just thought you might be class compliant mode. 
 
Check out this on the RME site: 
 
http://www.rme-audio.de/en_support_techinfo.php?page=content/support/en_support_techinfo_cc_mode
 
 

Studio: Sonar Platinum/Cakewalk by Bandlab Intel Core i7 32GB RAM Samsung Evo 1TB system drive Windows 10 64bit - RME FireFace UFX - Focusrite OctoPre MK II - Audient Mico
 
Mobile: Sonar Platinum/Cakewalk by Bandlab Intel Core i7 8GB RAM Samsung Evo 1TB system drive Windows 10 64bit - RME FireFace 400
 
Mobile2: Cakewalk by Bandlab Intel Core i7 8GB RAM 256 GB System Drive Windows 10 64 bit
 
http://www.karhide.co.uk/
https://karhide.bandcamp.com
#5
Vlar
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? June 19, 14 11:37 AM (permalink)
I think the above link is for the Fireface UCX, not the UFX. Apparently, the UFX will now do "Class Compliance Mode". I don't use that, so I don't know much about it, but I found this:
 
http://www.rme-audio.de/f../viewtopic.php?id=16845
 
#6
Grem
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? June 19, 14 11:50 AM (permalink)
As far as I know,there is no "Genetic ASIO" drivers. Only thing remotely generic asio is ASIO4ALL. And if Sonar were to use that driver, it would say ASIO4ALL.

Grem

Michael
 
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#7
lawp
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? June 19, 14 12:15 AM (permalink)
genetic asio won't be available until 2023 ;-)

sstteerreeoo ffllllaanngge
#8
Teal
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? June 19, 14 12:19 AM (permalink)
karhide
I think this is something to do with your configuration.
 
This is what mine looks like for my UFX:
 



My panel looks mostly like that except I am using the XLR pair 11/12 to my monitors, so 11 is set as the master (odd that it only shows the first of the stereo pair).
#9
Teal
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? June 19, 14 12:20 AM (permalink)
dubdisciple
More than likely Sonar is not forcing anything. Odds are you have a configuration issue or the RME driver is being hijacked by another process and unavailable.

UFX is multi client, and is most sophisticated interface you can buy.  Never before had problems.  But nothing else is open atm.
#10
Teal
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? June 19, 14 12:24 AM (permalink)
The pop up shows up for about 3 seconds and I can't even do a print screen of it.  Just doesnt appear in the image.  
 
But it hapens every time I exit from the preferences.
 
#11
Teal
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? June 19, 14 12:27 AM (permalink)
Here is the "Generic Driver" in the list.  Cant do anything with it, but it keeps showing up whenever I close preferences.
 

 
#12
Teal
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? June 19, 14 12:29 AM (permalink)
mmorgan
I have the RME unit and I have come across the problem you describe. I was able to chase it down to a MIDI device (Fishman Triple Play) in standalone mode. However I don't believe I ever came across it while utilizing the device while I was in Sonar. As Karhide mentions make sure your preferences are set.
 
And make sure that your MOBOs sound card is configured correctly. On my DAW that item is disabled, disconnected and dissed permanently.
 
Hope you get it figured. Regards,


I have disabled all midi devices in SONAR.  Still having the problem.
 
Its not running in Class Compliant mode, because TotalMix is working.
#13
Teal
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? June 19, 14 12:32 AM (permalink)
This software has a very "garbagey" feel.  Will give another 15 minutes of my time then write this POS off as a loss.  Shame  because the upgrade is cheap for former SONAR users.
 
Also, why do you need two separate tracks for a VSTi?  Samplitude has combined midi/audio tracks, just enable a VSTi and everything works.  Things that make you go . . .
 
#14
Grem
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? June 19, 14 12:41 AM (permalink)
Teal

 
Also, why do you need two separate tracks for a VSTi?  Samplitude has combined midi/audio tracks, just enable a VSTi and everything works.  



Then use Samplitude. Problem solved!

Grem

Michael
 
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#15
Teal
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? June 19, 14 12:42 AM (permalink)
Grass not greener here. . .
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Guitarmech111
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? June 19, 14 1:13 PM (permalink)
I am using a UFX and my drivers are defined as expected. I would try to uninstall the drivers and plug the UFX as a USB device with up to date drivers and BIOS. You are doing something wrong.. Start from scratch with your UFX driver setup.

Peace,
Conley Shepherd
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#17
Splat
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? June 19, 14 1:55 PM (permalink)
Teal
This software has a very "garbagey" feel.  Will give another 15 minutes of my time then write this POS off as a loss.  Shame  because the upgrade is cheap for former SONAR users.
 
Also, why do you need two separate tracks for a VSTi?  Samplitude has combined midi/audio tracks, just enable a VSTi and everything works.  Things that make you go . . .
 


You are blaming an innocent party. This has absolutely nothing to do with Sonar. You need to sort out your drivers/hardware/pc config as others have said. All good advice here. Sure this isn't ASIO4ALL? Maybe JRiver media player? You need to get rid of that. A piece of software may be conflicting. Cheers.
post edited by CakeAlexS - June 19, 14 2:01 PM

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@48/24 & 128 buffers latency is 367 with offset of 38.

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#18
Brando
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? June 19, 14 2:14 PM (permalink)
Teal
This software has a very "garbagey" feel.  Will give another 15 minutes of my time then write this POS off as a loss.  Shame  because the upgrade is cheap for former SONAR users.
 
Also, why do you need two separate tracks for a VSTi?  Samplitude has combined midi/audio tracks, just enable a VSTi and everything works.  Things that make you go . . .
 


SONAR has simple instrument tracks as an option - I use them all the time for one input/one output soft synth instances, though if you spent a bit of time with the program you would realize there are benefits to SONAR's approach of separate tracks for MIDI and audio. 
Your attitude blows (and the "garbagey" feel is from your post) - "Things that make you go..." (At least figure out whether or not a feature exists before you dismiss the program for not having it).
Enjoy Samplitude. Bye bye.
 

Brando
Cakewalk, Studio One Pro, Reaper
Presonus Audiobox 1818VSL
ASUS Prime Z370-A LGA1151, 32GB DDR4, Intel 8700K i7, 500 GB SSD, 3 x 1TB HDD, Windows 10 Pro 64
#19
Anderton
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? June 19, 14 2:15 PM (permalink)
Grem
Teal

 
Also, why do you need two separate tracks for a VSTi?  Samplitude has combined midi/audio tracks, just enable a VSTi and everything works.  



Then use Samplitude. Problem solved!



Or use the simple instrument track. You can even drag an instrument in from the browser and it will open up a dialog box for you where you can specify combined MIDI/audio, separate, where you want this in a track folder, etc.

The first 3 books in "The Musician's Guide to Home Recording" series are available from Hal Leonard and http://www.reverb.com. Listen to my music on http://www.YouTube.com/thecraiganderton, and visit http://www.craiganderton.com. Thanks!
#20
Anderton
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? June 19, 14 2:18 PM (permalink)
Guitarmech111
I am using a UFX and my drivers are defined as expected...You are doing something wrong...




I've reviewed lots of RME interfaces over the years with Sonar, and never had a problem (except affording the high-end ones )
 
Have you ever had Cubase installed on your system? If so I may have an explanation for what you're seeing. 

The first 3 books in "The Musician's Guide to Home Recording" series are available from Hal Leonard and http://www.reverb.com. Listen to my music on http://www.YouTube.com/thecraiganderton, and visit http://www.craiganderton.com. Thanks!
#21
Anderton
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? June 19, 14 2:25 PM (permalink) ☄ Helpfulby ohgrant June 19, 14 10:54 PM
Teal
Grass not greener here. . .

 
You have to hook up the watering system correctly. 

The first 3 books in "The Musician's Guide to Home Recording" series are available from Hal Leonard and http://www.reverb.com. Listen to my music on http://www.YouTube.com/thecraiganderton, and visit http://www.craiganderton.com. Thanks!
#22
Jim Roseberry
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? June 19, 14 2:31 PM (permalink)
If you have Samplitude installed, it installs a Generic ASIO driver.
Set Sonar to use ASIO driver mode... and select the RME ASIO driver.
That's all there is to it...

Best Regards,

Jim Roseberry
jim@studiocat.com
www.studiocat.com
#23
Vlar
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? June 19, 14 3:28 PM (permalink)
I am a staunch RME supporter and have owned and used many of their products over the years. I have three different live mixing systems (Software Audio Console) that use RME Raydat cards. I have a Fireface UFX and it is rock solid, behaves as expected, etc. That said, I have an RME Digiface with a PCi-ExpressCard that does not work at all in my new notebook computer running Windows 8.1. I even reverted to Windows 7 to test - no go. RME blames it on the computer manufacturer and the computer manufacturer blames it on RME. This all works fine on my older notebook computer, so who knows what the real problem is. I have been working on this one for months with no satisfaction. My satisfaction has to come from the other systems that work flawlessly. They all run Windows 8.1 now, as well, and have the latest RME drivers.
 
#24
Teal
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? June 19, 14 7:34 PM (permalink)
Anderton
Guitarmech111
I am using a UFX and my drivers are defined as expected...You are doing something wrong...




I've reviewed lots of RME interfaces over the years with Sonar, and never had a problem (except affording the high-end ones )
 
Have you ever had Cubase installed on your system? If so I may have an explanation for what you're seeing. 




I had the Cubase demo installed.  And the Studio One 2.6.   And Ableton.  Now Sonar x3.  Trying everything out there.
 
The fact that the software is using a driver I have deselected indicates a software bug or glitch, or at the very least poorly documented feature.
 
RME has been rock solid and works perfectly with every other app, multiple apps open at once, it is updated to latest drivers and firmware, that its a reasonable to assume a software issue.
 
This is like a test drive where a part of the car falls off.  Most of them may be good cars, but the one I drove had/has issues.
#25
Teal
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? June 19, 14 7:44 PM (permalink)
Jim Roseberry
If you have Samplitude installed, it installs a Generic ASIO driver.
Set Sonar to use ASIO driver mode... and select the RME ASIO driver.
That's all there is to it...




I have done this.  The Generic driver is greyed and cannot be selected, the RME devices are chosen for input and output.
 
Sorry for my poor attitude, but time is money and I cant get bogged with a buggy application or a protracted conversation.
#26
Teal
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? June 19, 14 7:50 PM (permalink)
Jim Roseberry
If you have Samplitude installed, it installs a Generic ASIO driver.
Set Sonar to use ASIO driver mode... and select the RME ASIO driver.
That's all there is to it...




NO such driver appears in Smplitude.  ASIO4All not installed.
#27
Teal
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? June 19, 14 8:02 PM (permalink)
Using USB drivers, as low as 48 samples, 4.3ms reported round trip.  BUT still get a 3-4s pause after clsing prefs every time while Generic lld does something.
#28
Anderton
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? June 19, 14 8:13 PM (permalink)
Teal
 
Sorry for my poor attitude, but time is money and I cant get bogged with a buggy application or a protracted conversation.




Or apparently, the time required to find out the source of the problem and fix it. And that's fine; you can make music with any DAW. I use Sonar because time is money for me as well, and of the DAWs I own (which is basically all of them), for my needs Sonar gets projects done faster, whether it's narration, a remix, or straight ahead recording. But you certainly don't NEED to use Sonar. 
 
However I'd still recommend trying to find the source of the problem. It's possible that there is some incompatibility with Sonar that relates uniquely to your system and how it's configured, but it's also possible that whatever Sonar is flagging could influence other programs as well. 
 
As to your attitude, you're not thinking logically. There are many people on this forum who use RME interfaces. If there was a problem with Sonar and it was a "buggy application," your problem would have shown up before or you at least wouldn't be getting a bunch of RME users saying they don't have problems. FWIW I've never been able to get the Generic ASIO driver that Cubase installed off my system, and believe me, I've tried because it wants to take over if I boot any program without remembering to turn on an audio interface first. I'm sure Steinberg's motivations were good - "We will make sure you can run using ASIO even with a laptop" or whatever - but not everyone uses Cubase.
 
I would never install multiple trial versions all at once. I would set a system restore point, evaluate a program for a week, restore, then evaluate the next program. 
 
 
 
 
 

The first 3 books in "The Musician's Guide to Home Recording" series are available from Hal Leonard and http://www.reverb.com. Listen to my music on http://www.YouTube.com/thecraiganderton, and visit http://www.craiganderton.com. Thanks!
#29
Anderton
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? June 19, 14 8:14 PM (permalink)
Teal
Using USB drivers, as low as 48 samples, 4.3ms reported round trip.  BUT still get a 3-4s pause after clsing prefs every time while Generic lld does something.




Well if you're running at 48 samples, I'll start using the generic ASIO driver instead 
 
Maybe Sonar is using the real driver, but it keeps getting queried.

The first 3 books in "The Musician's Guide to Home Recording" series are available from Hal Leonard and http://www.reverb.com. Listen to my music on http://www.YouTube.com/thecraiganderton, and visit http://www.craiganderton.com. Thanks!
#30
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