Disregarding all the debate about membership, I do agree that the link in the email should have gone to the "what's new" page, or perhaps a special "why upgrade" page with a buy button. If you go to the site manually it's obvious how to get there, but if you send out a newsletter with a link it should direct you to the most helpful place. Getting a mail with a simple "buy now" link is almost akin to those viagra spam mails. Just very unelegant. With my apologies to the marketing guy who wrote the thing :)

Sanderxpander
Disregarding all the debate about membership, I do agree that the link in the email should have gone to the "what's new" page, or perhaps a special "why upgrade" page with a buy button. If you go to the site manually it's obvious how to get there, but if you send out a newsletter with a link it should direct you to the most helpful place. Getting a mail with a simple "buy now" link is almost akin to those viagra spam mails. Just very unelegant. With my apologies to the marketing guy who wrote the thing :)

I'm curious where the link took people. Can you provide?

Anderton

Sanderxpander
Disregarding all the debate about membership, I do agree that the link in the email should have gone to the "what's new" page, or perhaps a special "why upgrade" page with a buy button. If you go to the site manually it's obvious how to get there, but if you send out a newsletter with a link it should direct you to the most helpful place. Getting a mail with a simple "buy now" link is almost akin to those viagra spam mails. Just very unelegant. With my apologies to the marketing guy who wrote the thing :)

I'm curious where the link took people. Can you provide?

The OP already did.

WDI
 
Apple provides support for Logic if you have purchased AppleCare.

And since I'm asking questions...do you know what the AppleCare Professional Audio support costs? The info for support on this page doesn't really give any answers.

Anderton

Sanderxpander

Anderton

Sanderxpander
Disregarding all the debate about membership, I do agree that the link in the email should have gone to the "what's new" page, or perhaps a special "why upgrade" page with a buy button. If you go to the site manually it's obvious how to get there, but if you send out a newsletter with a link it should direct you to the most helpful place. Getting a mail with a simple "buy now" link is almost akin to those viagra spam mails. Just very unelegant. With my apologies to the marketing guy who wrote the thing :)

I'm curious where the link took people. Can you provide?

The OP already did.

Maybe I need new glasses, but I don't see a link in any of his posts. Can you tell me which post has the link? It's not all that important, but I'm curious to see what he's talking about.

You're right, Craig, sorry. Someone else posted a link and I misrembered. I'd also like to know in that case.

I'm still altogether confused why there seems to be such a hot defense of Cakewalk's failure to link to the "What's New" page instead of the "Buy Now" page in the newsletter. It seems a simple mistake or misjudgment and I would be happy it was brought up. Heading to a "What's New" page is just much friendlier than to one that says "spend money on our stuff".

n13L5

YolandaSupercute

n13L5
Support (and fixes?) aren't included with the product anymore but turn into a separate subscription: just the backlash one would expect when one's favorite company gets bought out by corporate foam whippers.

Sorry you didn't find the info you wanted right off the bat, but there certainly is/was plenty of info out there telling us all about the new Sonar, at least when I was researching the possibility of upgrading.  Also, the above statement is a bit off, as really within the new model, support and fixes aren't included WITH the product because in all essence they ARE the product.  However you decide to attack this new version of Sonar financially (lump sum or monthly installments) you are paying for 1) the license to use the software and
                                              2) ongoing support, fixes, updates, and additional content for as long as you decide
                                                    to maintain such an agreement
 
At least that's my take.  And I'm happy with the whole shebang, after carefully researching and analyzing pros/cons of both the new Sonar software and the new Cakewalk purchasing model. 

You may well be right about the information, but as a mere Cakewalk newsletter subscriber, I was not told anything until the email I just received and that was the only link in it.
 
As for fixes and support, you're making my point for me. Prior to today, there was no separate agreement needed to get that.  So its a price hike by splitting out something that was previously included into a separate subscription. All thanks to corporate buyout, imho.

Sorry you were disappointed. That wasn't the only link in it though. Perhaps you should open it again and read through it completely.

Cool, case closed.

cowboydan
... but if you are short on cash you could always go this way and get the same as everyone else for $30.00 more.

Hey Danny, I realize everyone is saying this, but you've wrapped it up quite nicely  
 

Thanks Anderton.
 
Still doesn't change that the link from the newsletter doesn't drop you to any of the places you mention.
 
If what you say here was even in part in the newsletter or some links provided either there or on the landing page the newsletter sends you to, everything would be perfect.
 
As for fixes in previous versions of Cakewalk software, I got bug fix patches for quite a bit past 6 months.
 
And in I *was* talking about buying the software outright, rather than what looks more like a friendly, interest free payment plan for people short on cash after seeing some clarifications on the subject.
 
So but you have to buy the software outright every year again to have support and fixes.  If my memory servers me right, there wasn't a clockwork-like release schedule of a new Sonar once a year, was there...
 
But anyway, this post is more than answered, with the exception of a lack of marketing or links to such in a place after the news letter link and before the buy-it-now page. 
 
You may think its strange, but I'm not likely to click through to the top level page of the domain if I came in over a link specific to a certain product.  I expect to be walked to the relevant blurbs praising the goods... hand holding to make sure the customer sees the info you want them to see without detour to forums... the job of marketing  ;)
 
If nobody did it like this, maybe I would expect to search around, but you go and travel from other company's product links and see how they present their stuff.
 
Either way, I'll unsub from this, after all, its up to cakewalk how to market their stuff. I wrote more than enough words to point out where I think there's a little pot hole that doesn't need to be there.
 
And I'll buy the new Cakewalk too, even though I'm already worried about what of my old stuff is going to end up broken or missing...  But then maybe you fixed that problem once and for all with your new downloader system. would be great.

There will be "regular" (the bakers hinted at monthly) updates and content releases throughout the year.  There will not (it appears) be a major release every year (or any year).  The content that used to be in that major release will be released in smaller doses throughout the year.

n13L5
If my memory servers me right, there wasn't a clockwork-like release schedule of a new Sonar once a year, was there...
 

Actually, that's how it's been, for as long as I can remember. New release every year, in the October-December period, more or less. There was never a published schedule saying that, but that's what happened.

Kev999

Andrew Rossa [Cakewalk]

n13L5
...Just saw your mention of a "what's new" link in the newsletter...

...The link was in the SONAR section and says:
 
"See What's New in SONAR"
 
Are you sure you looking at the right email...

 
I received 3 emails and that link was present in 2 of them but missing from the third, which appeared earlier today. Maybe that's the one that the OP is referring to.

Yes, that was the third email. But the one he got had it.  It's going back in next week regardless :)
 
But it's not like we are trying to hide information. We've posted tons of stuff on the forums, sent emails, and have a lot of info our website.