Synth GUIs not opening.

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Grumbleweed_
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2015/02/07 10:54:27 (permalink)

Synth GUIs not opening.

I'm working on my first Platinum project and just had a problem.
I had AD2 and Dim Pro as tabs in the Console view on my second monitor. For whatever reason I closed the tabs for both synths but when I tried to reopen the GUIs by clicking on the synths in the browser neither would open up. I closed the project and restarted Sonar and it all worked again.
The track has 7 frozen synths and just the Dim Pro and AD2 "live" so Sonar isn't using much juice.
 
Grum.

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    Splat
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    Re: Synth GUIs not opening. 2015/02/07 12:30:13 (permalink)
    Could you give us steps specific steps to reproduce please from a new project so we could reproduce the issue please at our end?
     
    Thanks..
     

    Sell by date at 9000 posts. Do not feed.
    @48/24 & 128 buffers latency is 367 with offset of 38.

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    #2
    Grumbleweed_
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    Re: Synth GUIs not opening. 2015/02/08 05:52:36 (permalink)
    CakeAlexS
    Could you give us steps specific steps to reproduce please from a new project so we could reproduce the issue please at our end?
     
    Thanks..
     


    My original post wasn't exactly scant of information: I had GUIs, I closed the GUIs and then I couldn't open GUIs anymore. Closing and reopening the program gave me GUIs again.

    It's not like clicking on a certain area in Sonar causes the program to crash - I could give you information as to what area I was clicking on. If something that usually works stops working for no apparent reason there are no steps to reproduce the problem.

    Grum.

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    Splat
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    Re: Synth GUIs not opening. 2015/02/08 09:09:38 (permalink)
    Well we need to reproduce the issue and need specific steps, if we can't we would have to close the issue in the problem reports forum.
     
    Here is a good example:
    http://forum.cakewalk.com/Nudging-note-events-in-take-lanes-doesnt-work-properly-Confirmed-by-CW-m3023030.aspx
     
    At the moment this could easily be a plugin issue for instance. I'll move this to the Sonar forums for troubleshooting, people might be able to help...
     
    Cheers..
    post edited by CakeAlexS - 2015/02/08 09:16:20

    Sell by date at 9000 posts. Do not feed.
    @48/24 & 128 buffers latency is 367 with offset of 38.

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    #4
    pwalpwal
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    Re: Synth GUIs not opening. 2015/02/08 09:16:14 (permalink)
    and this should be in the "Problem Reports" forum ;-)
    #5
    Splat
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    Re: Synth GUIs not opening. 2015/02/08 09:30:05 (permalink)
    Well if we can get reproducible steps from a new project then happy to move it back.. At the moment it's just as likely to be an issue with the environment...

    Sell by date at 9000 posts. Do not feed.
    @48/24 & 128 buffers latency is 367 with offset of 38.

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
    #6
    Grumbleweed_
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    Re: Synth GUIs not opening. 2015/02/08 10:01:14 (permalink)
    pwalpwal
    and this should be in the "Problem Reports" forum ;-)




    It's weird, you try to be a good boy and post in the correct forum and then it gets moved into the wrong one!
     
    Anyhoo, as much as I'd like to make things even clearer the first post pretty much says it all.
    My "environment" is a decent PC that is kept up to date, uses a GTX670 graphics card (which isn't going to be scared of a plugin GUI, or two) and hasn't shown this fault before.
     
    Grum. 

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    #7
    scook
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    Re: Synth GUIs not opening. 2015/02/08 10:30:45 (permalink)
    Can the problem be replicated in the same project or was it a one time event?
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    Grem
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    Re: Synth GUIs not opening. 2015/02/08 12:47:55 (permalink)
    Synth GUI open and close for me. I tried changin screen sets, open close the dock. I haven't had a problem with the sythn GUI at all. Granted all I had open was Dim Pro, Z3ta and Rapture.
     
    Grum, when you say "as tabs in the Console view on my second monitor" are you saying that you have them in the "Multidock" on the second monitor?
     
    Because what I tried above was on a single monitor set up.  

    Grem

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    #9
    Grumbleweed_
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    Re: Synth GUIs not opening. 2015/02/08 14:01:14 (permalink)
    scook
    Can the problem be replicated in the same project or was it a one time event?


    I can't make it happen again. Random hickups are the worse kind.

    Grum.

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    #10
    Grumbleweed_
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    Synth GUIs not opening. 2015/02/08 14:14:12 (permalink)
    Grem
    Synth GUI open and close for me. I tried changin screen sets, open close the dock. I haven't had a problem with the sythn GUI at all. Granted all I had open was Dim Pro, Z3ta and Rapture.
     
    Grum, when you say "as tabs in the Console view on my second monitor" are you saying that you have them in the "Multidock" on the second monitor?
     
    Because what I tried above was on a single monitor set up.  


    The Multidock had three tabs: Console, Dim Pro, AD2.
    I have no idea why I closed the Dim Pro and AD2 tabs but it must have seemed a good idea at the time. I then did whatever I planned on doing next - probably some midi editing - and then clicked on the synth list in the browser to reopen the two synths again.
    The screen reacted (like something was happening) but the GUIs never appeared. I checked that they weren't hiding behind the main Sonar screens and then bailed without saving.
    The project reopened with the tabs in place and the GUIs in good order.

    Grum.

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    #11
    scook
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    Re: Synth GUIs not opening. 2015/02/08 14:31:48 (permalink)
    Agreed, intermittent problems are difficult.  I would guess this is why the thread is here and not in the Problem Report forum. There is no project or recipe to demonstrate the problem. At least this forum has many more readers and should it turn out to be a shared experience, a pattern may develop which could lead to a problem report with some specifics. Don't take the move as a slight, there is just not enough information to create a problem report at the moment.
     
     
    #12
    Anderton
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    Re: Synth GUIs not opening. 2015/02/08 14:37:46 (permalink)
    If it happens once it's hard to say it's intermittent, it would seem more like a glitch of unknown origin.

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    Grumbleweed_
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    Re: Synth GUIs not opening. 2015/02/08 14:55:08 (permalink)
    Anderton
    If it happens once it's hard to say it's intermittent, it would seem more like a glitch of unknown origin.


    Can't argue with that. I thought I'd better mention it but it isn't making me lose sleep!

    Grum

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