Helpful Replyproblems with Melodyne and license

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greg54
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2015/06/04 14:53:38 (permalink)

problems with Melodyne and license

I had Sonar X3 installed in my old computer, and Melodyne worked perfectly.   I recently bought a new computer and re-installed Sonar X3.   Everything installed without a hitch.   But when I opened Melodyne, a box came up that says I need to license it.  When I typed in the serial number from my Cakewalk account, it says it's incorrect  (and yet in my Melodyne account, that's the serial number I used with my old computer).
 
I read in the box that I was to go to "Help" in the Melodyne window and click on "License."   Nothing happened.  I emalied Melodyne, but their suggestion to open Melodyne in stand alone and run as administrator didn't help either.   
 
Any suggestions?
 
Thanks!
Greg

Intel Core i7 4770 quad core 
16 GB DDR3, 1600 MHz SDRAM 
1T SSD; 2T 7200 GB HD's
Windows 10 Professional 64 bit   
Solid State Logic SSL2 interface 
Sonar Platinum

 
 
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    Doktor Avalanche
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    Re: problems with Melodyne and license 2015/06/04 16:08:42 (permalink)
    Try it after each step...
     
    Try temporarily disabling your firewall...
    Run windows update everywhere.
    Uninstall/reinstall Melodyne.
     
    Probably best to check this thread first though:
    http://forum.cakewalk.com/Melodyne-Registration-Nightmare-m3164464.aspx
     

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
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    greg54
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    Re: problems with Melodyne and license 2015/06/04 16:47:55 (permalink) ☄ Helpfulby Doktor Avalanche 2015/06/04 17:10:23
    I finally got it working - although I'm not quite sure how I did it.  
    Thanks for your help!
    Greg

    Intel Core i7 4770 quad core 
    16 GB DDR3, 1600 MHz SDRAM 
    1T SSD; 2T 7200 GB HD's
    Windows 10 Professional 64 bit   
    Solid State Logic SSL2 interface 
    Sonar Platinum

     
     
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