[Fixed] Cannot download purchased copy of Sonar X3

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coledeb
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2014/04/27 17:11:27 (permalink)

[Fixed] Cannot download purchased copy of Sonar X3

When I try to download my purchased copy of Sonar X3, I am able to download the "00 SONAR X3 Installation Instructions Link.rtf" and the "01 Read This First SONAR X3," but when I try to download the three parts of the program itself (02 SONAR X3.part1, 02 SONAR X3.part2, and 02 SONAR X3.part3), it brings me to a webpage that says this:
 
This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error>
<Code>AccessDenied</Code>
<Message>Access denied</Message>
</Error>
 
Please help me understand what this means and help me download Sonar X3 :)
post edited by coledeb - 2014/04/27 18:50:30
#1
Sonar X3

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    robert_e_bone
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    Re: Cannot download purchased copy of Sonar X3 2014/04/27 18:06:53 (permalink)
    What are you using to download these files?  I found the best luck with Chrome, which has a built-in download manager.
     
    I also temporarily suspended my antivirus during the downloads.
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #2
    coledeb
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    Re: Cannot download purchased copy of Sonar X3 2014/04/27 18:13:31 (permalink)
    I am using Chrome, and I'll try pausing Malwarebytes.  Thanks!  I'll respond back when I've tried that.
     
    EDIT: Oh and if it helps, I bought this through the $30 promotional offer as I already have a version of Music Creator.
    #3
    coledeb
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    Re: Cannot download purchased copy of Sonar X3 2014/04/27 18:53:35 (permalink)
    I got it!  I tried the same pages using Internet Explorer instead of Chrome and it is downloading now! :)
    #4
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