Cecelius
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HELP!! Layla 24 wont install with GA-K8n Pro Athlon 64
HELP. I just bought a LAYLA 24. I had a Gina. But Layla24 will not install correctly on my computer. I am using the new 6.08 drivers. The pci card is recognized and the "install new hardware" dialog goes through the motions. But the layla24 Console will not launch at all. In Sonar it only lists the outputs, not any inputs, but even they don't work. I installed the Layla24 also on another older PC and it works fine with Windows ME. My new computer does have PCI slots that are PCI 2.3 (not 2.1) could that be the problem, or could it be the drivers? I am going to dowloand some of the archived drivers from (echo audio) to see if they work. But is anyone else having trouble getting Layla24 on a Gigabyte GA-k8nPro Athlon 64 board? I am using a Gigabyte, GA-k8npro MB Athlon 64, 3200+ processor 1 gig of DDR 400 (3200) ram (2x513 Cosair) 2 WD SATA 80 gig HDs ad C and D (base, not raid) Sonar 3PE
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losguy
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RE: HELP!! Layla 24 wont install with GA-K8n Pro Athlon 64
2004/06/03 20:30:51
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Device Manager > View > Resources by Type > IRQ Does your Layla show up on the hardware device list? If so, does it show up on its own IRQ?
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Cecelius
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RE: HELP!! Layla 24 wont install with GA-K8n Pro Athlon 64
2004/06/03 20:44:33
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yes, it shows up on the IRQ list. and yes it is on its own IRQ. But i think this is just the acknowldgment of the PCI card. There is an error prompt that appears when I click on the console and it says that there is a hardware problem. When I install this on my other computer, it works fine. So there is probably some minor setting or a software problem. Thanks for the suggestion.
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losguy
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RE: HELP!! Layla 24 wont install with GA-K8n Pro Athlon 64
2004/06/03 22:41:50
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I don't have a Layla, but I encountered error messages like this when I had my audio clock sync source set wrong. Did you look at that yet? Sorry if this is simplistic... not a lot to go on, since I don't have that particular interface.
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Cecelius
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RE: HELP!! Layla 24 wont install with GA-K8n Pro Athlon 64
2004/06/04 20:35:19
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I think I found the problem. The PCI card on the Gigabyte GA-k8npro MB is a PCI 2.3. I believe that this card slot requires a 3.3 volt as opposed to the PCI 2.1 slots which worked at 5v. This is why there were problems with some late model Macs (G5s?)and why Echoaudio introduced the Universal PCI card to work on either system. Does anyone know what echoaudio is selling the universal PCI card for? Sorry if this is off topic, but i just bought this Layla 24 on EBAY to work on my brand new system for exclusive use on SONAR3PE program, and now I may have to buy a new PCI card. One ray of hope. Echoaudio initially said today that they are beginning to test Layla on new 64bit systems and said that they thought that they could make a driver adjustment, but the expert on this will not be in until Monday. I hope this is the case and not a need for a new PCI card. Has anyone else had to buy the new Universal PCI card for use.
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ScottS
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RE: HELP!! Layla 24 wont install with GA-K8n Pro Athlon 64
2004/06/04 20:49:53
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Cecelius, I have the KN8-Pro with a Athlon64 3400 and a 3 year old Layla24 and all is well. So it can work, you shouldn't need anything else. I also have a Lynx 2 and 2 UAD-1 cards in the same box. You'll probably have to start by tuning off all the extra stuff in the BIOS; firewire, USB, NIC, etc., and do the swap slots dance. I have my Layla in slot 1, the one closet to the AGP slot. It's sharing with another device as well. It works fine in Sonar, Samplitude with WDM and ASIO. We'll get you there. Scott
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Cecelius
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RE: HELP!! Layla 24 wont install with GA-K8n Pro Athlon 64
2004/06/04 21:18:07
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Thanks. That sounds hopefull. Gigabyte tech support also emailed me and said that some of the older GA-k8npro MB's ran at 5v, but the newer ones run at 3.3 volt. But I will try your suggestions. It just is so frustrating to get a new system up and running with the exception of the Layla card. I even went with layla because of the driver problems that people were expressing with M-Audio's Deltas. But i should get word from Echoaudio on Monday, and maybe by then I/we will have got it working. Thanks.
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ScottS
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RE: HELP!! Layla 24 wont install with GA-K8n Pro Athlon 64
2004/06/04 21:38:20
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Yeah, I know the feeling. You just want it to work. My board is about 3 months old, with the latest BIOS version. Scott
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losguy
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RE: HELP!! Layla 24 wont install with GA-K8n Pro Athlon 64
2004/06/04 21:52:58
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Cecelius, just for grins, did you try several PCI slots to see if it would work in a different slot?
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Scott Reams
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RE: HELP!! Layla 24 wont install with GA-K8n Pro Athlon 64
2004/06/05 01:59:40
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ORIGINAL: losguy Cecelius, just for grins, did you try several PCI slots to see if it would work in a different slot? Yes... try other slots. Resources are distributed differently to different slots. -S
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Cecelius
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RE: HELP!! Layla 24 wont install with GA-K8n Pro Athlon 64
2004/06/06 14:39:08
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Thanks. Yep. I tried all of the five PCI slots. Just put it in the #1 slot closest to the AGP video card. No other PCI slots used. And i disabled all non essential devices in BIOS like the Firewire, Serial prots, Parellel ports, lan, gigalan --all diabled. Plently of IRQ's left open. Layla24 is recognized in system info IRQ's and running on its own IRQ (18)--with no conflicts. I did notice that when I "force IRQ's) using the PCI slot/IRQ settings in the Bios, that these forced dsettings are not applied to the Layla card. That is, when I force it to IRQ 10, it still loads into IRQ 18. I have just gone back and set it to AUTO so that it at least is setting the Layla to where the BIOS wants it to go, and it is ending up on IRQ 18 with no other devices on that IRQ But, while the computer lists the WDM Layla24 Driver (with 8 analog outputs) in the Sound Driver devices, it still does not work on this computer in any form or fashion. Nevertheless. Thanks for all well intentioned attempts from this forum. Sooner or later it will get working. I will keep trying, and hopefully ECHOAUDIO tech people will come up with a solution. They are a solid company and have a great product. Keep your fingers crossed. I will let you know what the solution is when it is found. Peace
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Cecelius
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RE: HELP!! Layla 24 wont install with GA-K8n Pro Athlon 64
2004/06/06 16:11:34
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FYI. Here is the report from the System Info on the GA-K8nPRo Athlon64 set up: HI: On Friday I spoke with Phil in tech support. He is going to call me on Monday after checking with the other technician. I double checked my system. The Layla24 PCI is acknowledged in the System Info and is on its own IRQ (18) as Layal24 (WDM). I have also tried it on every PCI slot, with no other PCI slots filled. It is always acknowledged on the system, but never is able to load the Console. Phil said that he thought this was a driver problem and not a hardware problem. I have installed the card and Layla24 rack unit on an AMD XP1800 with a K&5SA Pro board and it works fine—no problems with the hardware. But on my brand new system for digital audio, (ATHLON64 3200+ on a Gigabyte GA-K8NPRO Mother Board) it does not load the Console. For your convenience, here is the report from the System Info on this ATHLON64 GA-K8NPRO board. I have diaabled the LAN, the Firewire, the Serial and Parallel ports. There are no conflicts listed, and the LAYLA24 PCI card is recognized but the Console will not load –I get a Hardware Error message saying “DSP will not load†or something like that. Here is the System Info. System Information report written at: 06/06/04 14:44:01 System Name: STUDIO64 [IRQs] Resource Device Status IRQ 9 Microsoft ACPI-Compliant System OK IRQ 4 NVIDIA nForce PCI System Management OK IRQ 21 Standard OpenHCD USB Host Controller OK IRQ 22 Standard OpenHCD USB Host Controller OK IRQ 20 Standard Enhanced PCI to USB Host Controller OK IRQ 14 NVIDIA NForce 3(tm) SPP Parallel ATA Controller OK IRQ 15 NVIDIA NForce 3(tm) SPP Parallel ATA Controller OK IRQ 18 Layla24 (WDM) OK IRQ 16 SoftV92 Data Fax Modem #2 OK IRQ 16 RADEON 9200 SERIES OK IRQ 17 Silicon Image SiI 3512 SATALink Controller OK IRQ 0 System timer OK IRQ 8 System CMOS/real time clock OK IRQ 13 Numeric data processor OK IRQ 6 Standard floppy disk controller OK IRQ 12 PS/2 Compatible Mouse OK IRQ 1 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
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Featherlight
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RE: HELP!! <span class="high">Layla</span> 24 wont install with GA-K8n Pro <
2004/06/09 05:54:51
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This is interesting Cecelious, My Layla 24 wont even install on my Abit Kv8-maxx-3 board in ANY slot with no other boards period. Tried every possible combination and BIOS release. All I get on every slot is MACHINE_CHECK_EXCEPTION BSOD lAYLA ran great on my old Intel 3.0gig P4 system. Then I found an obscure FAQ on the Echo web site that said Gigabyte, Asus boards 'might work' and that ABIT and MSI boards probably WONT work with the Layla. Although, no where on their regular site does this information appear or in ANY of the links from their website. This info would have been hugely important to me when I was researching motherboards for our new Athlon system as we use the Layla24 from time to time in addition to our MOTU stuf.
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Cecelius
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RE: HELP!! <span class="high">Layla</span> 24 wont install with GA-K8n Pro <
2004/06/09 20:10:24
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Featherlight: Yes. I agree with your frustration. I too did the research on this site for weeks to see which boards and SATA drives and sound cards people were using. I had previously had trouble with VIA chipsets so I went with the NVIDA 3 chipset on the Gigabyte board. One ray of hope is that the Layla PCI card is acknowledged on my system info page. And I spoke with Echoaudio and they intiially think it is a driver problem. They said that they just now are beginning to test A64 systems--they have ordered several MBs for their tech people to work with. Given that A64 systems are more and more coming into use and are so great in other areas, Echoaudio will certainly or at least hopefully make a fix for it. You should give Echoaudio tech support people a call and let them know the problem. If enough consumers of their products complain, they will "have to" create a driver fix. I commeserate with you, and wait for a solution. My worse case scenario is that I will have to sell the Layla24 go to a Delta 1010, but what if it also has quirks with the Gigabyte or A64 MB's. Layla24 is such a quality product I hate to sell it until i know it wont work on my system. Cecelius
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Featherlight
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RE: HELP!! <span class="high">Layla</span> 24 wont install with GA-K8n Pro <
2004/06/10 06:15:18
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I spoke to Echo-Audio today and the tech wanted me to send him a mini dump of the crash when the Layla driver was being accesesd ( console open and and app trying to use the interface ) Problem is that windows shuts down with a MACHINE_CHECK_EXCEPTION error before windows can write and kind of dump about the problem. Even tried running Dr Watson before hand and then starting the driver but Windosw still shuts down ( completely locks out everything ) before any log or dump can be written. Kind of a catch 22 of sorts. This BSOD is completely reproducable in every PCI slot and IRQ combination with all non essential background services disabled. So I took a picture of the screen and e-mailed to him....we'll see what happens. They have always been really helpful in the past so I hope there is a solution in the future. Steven
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Cecelius
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RE: HELP!! <span class="high">Layla</span> 24 wont install with GA-K8n Pro <
2004/06/10 19:08:37
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Steven: At least Echoaudio is paying attention. They have been a great company for many years, and fixed previous problems. This one should be fixed also. The problem is the loss of downtime. Good Luck and keep us posted
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Greg Webster
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RE: HELP!! <span class="high">Layla</span> 24 wont install with GA-K8n Pro <
2004/06/10 20:46:32
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.......Problem is that windows shuts down with a MACHINE_CHECK_EXCEPTION error before windows can write and kind of dump about the problem. Right click on "My Computer' and click the "Advanced" tab. In the "Startup and Recovery" section, click the "Settings" button. In the "System Failure" section uncheck "Automatically Restart"
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Featherlight
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RE: HELP!! <span class="high">Layla</span> 24 wont install with GA-K8n Pro <
2004/06/11 06:58:30
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Yeah, Did that. It dos'nt Auto restart....Windows just shuts down to the BSOD BEFORE it writes any logs or de-bug dumps...then you have to hard restart.
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Cecelius
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RE: HELP!! Layla 24 wont install with GA-K8n Pro Athlon 64
2004/06/23 14:18:26
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Just an update. I spoke at lenght with Echoaudio tech support last Friday as to why my Layla24 will install on my older computer but not on my new GA-K8nPro Athlon 64. Everything was working but no colsole, no sound. After trying everything, the tech guy just happend to ask me to check the number of slots on the Layla24 PCI card itself. We found out that my Layla24 PCI card is one of the earlier ones--I bought my layal24 used. Apparently Echoaudio came out with a new PCI card for PCs, not the Universal PCI card, just an updated PCI card for PCs. I have ordered it from them to see if that is the problem. The theory is that the new Layla24 PCI card will be more compatible with modern machines than the earlier PCI cards. Yes, it will cost me (of course) to purchase it, but if it works, then the problem of having a Layla24 sitting in the studion but not working will be solved. Keep your fingers crossed. I will keep you all posted. Hopefully this will be the "fix". Cecelius
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Harvey Cedars
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RE: HELP!! Layla 24 wont install with GA-K8n Pro Athlon 64
2004/06/23 18:39:10
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Good luck. I really like my Layla 24, I am sure hopeful that it keeps on working, I put it in my new DAW a P4 3.2 gig/Asus P4C800E Deluxe and it seems to work well. on my Asus Probe, it says all of my IDE slots are 3.3 and 5 volt so both work on this MoBo.
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Cecelius
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RE: HELP!! Layla 24 wont install with GA-K8n Pro Athlon 64
2004/07/05 17:12:51
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NO LUCK!! This has been four or more weeks of pure frustration! I got the new PCI care from ECHOAUDIO, put it in expecting the best. BUT it will not work with my GA-K8nPro MoBo. I have tried every PCI slot. The card is recognized in the system info and has its own IRQ (no sharing), but the Echo Console will not load. I get a Hardware error = DSP will not load. The same Layla24 and the same PCI card work well in my Windows ME machine (different mother board) so I know it is not a hardware problem, but something with the new Gigabyte MoBo. I have spent too much time with this, and Echoaudio said that this new PCI card was their last option. I will have to try the DELTA 1010 or 1010LT. Does anyone use a GA-k8npro with a Delta 1010? any problems?
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Tim Surfer
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RE: HELP!! Layla 24 wont install with GA-K8n Pro Athlon 64
2004/07/06 06:11:57
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Dear Ce, My sympathies man, I have been there and gone through that stuff big time. I have been happy owners of both, gina 24 great, resold and got Layla 24 and have the PCI card for notebook use, great too. I heard that Gigabyte motherboards are not good to use with Layla and I have opted for anything but in three upgrades have not had a problem. I'm sorry I have not followed the whole thread but concerning your question Does anyone know what echoaudio is selling the universal PCI card for? I think it's just for MAC and 64 AMD. My prayers are for you hope it all works out fine, keep it posted! Tim in Taiwan
Declare war on dropouts! No mercy and no quarter given!
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ScottS
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RE: HELP!! Layla 24 wont install with GA-K8n Pro Athlon 64
2004/07/06 12:53:16
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Cecelius, Sorry to hear it didn't get resolved, more than a little mysterious. It sure sounds like a software/driver communication issue. Per my first post in this thread I have this mobo and Layla working. In fact, I spent the last couple weekends recording through every input on the Layla going out digitally to my Lynx card via ADAT, 12 hour days without one glitch. No comfort for your situation, I know. However, I did notice in your other thread about the Delta 1010 that you are using SATA drives and a pci modem and those are two signifcant differences between our systems. Have you tried taking those two variables out of the equation? Also I have seen some funky behavior with the Nvidia IDE driver which replaces the normal windows hard drive controller, not sure if this affects SATA drives but it might be worth checking on this driver. I removed it from my system and just use the generic windows drivers with no issues. Just a thought. Scott
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