Had to uninstall reinstall Dim Pro, cannot access expansion packs

Author
Post
Essentials Only Full Version
thepianist65
Max Output Level: -78 dBFS
  • Total Posts : 644
  • Joined: 2004/07/30 15:09:51
  • Location: Boston, MA
  • Status: offline
2015/04/11 19:39:05 (permalink)

Had to uninstall reinstall Dim Pro, cannot access expansion packs

Since reformating my hard drive, reinstalling Sonar Platinum, Dim Pro, etc., I cannot access my previously purchased and downloaded expansion packs.  The multisamples reside on my Samples Drive, and I have reinstalled and specified this drive as the one for multisamples.  however, there are no Program files, e.g., .prog files anywhere to be found on the system other than the defaults for Dim Pro. I don't think I have the original installation files for these downloads, and everything else I've tried has been unsuccessful so far.
Any ideas?  
 
Thanks.

 www.davemaffris.com
 BLUES:
https://www.facebook.com/coastalblueband1/
 
https://www.facebook.com/Midiexpert/?ref=hl
Please feel free to check out my music, all made with Cakewalk, available on itunes, Amazon, Google, Rdio, etc., etc.
For mostly jazzy stuff on Soundcloud at these locations:
https://soundcloud.com/dave-maffris
or for some different styles of music(pop/rock/covers):
https://soundcloud.com/dmpianoman
Tidewater Jazz page:
https://soundcloud.com/user-84355115
 
 
 
#1

4 Replies Related Threads
    scook
    Forum Host
    • Total Posts : 24146
    • Joined: 2005/07/27 13:43:57
    • Location: TX
    • Status: offline
    Re: Had to uninstall reinstall Dim Pro, cannot access expansion packs 2015/04/11 19:53:14 (permalink)
    If you do not have a backup of "C:\ProgramData\Cakewalk\Dimension Pro" the expansion packs will have to be re-installed. If the expansion packs were purchased at the Cakewalk store, the files should still be available for download in your account. I just looked at DSF and their website was recently updated. It looks like the order history is available but downloads are not. It would probably require an email to their support to get the installers from them. I don't have any DPro libraries from other sources.
    #2
    thepianist65
    Max Output Level: -78 dBFS
    • Total Posts : 644
    • Joined: 2004/07/30 15:09:51
    • Location: Boston, MA
    • Status: offline
    Re: Had to uninstall reinstall Dim Pro, cannot access expansion packs 2015/04/12 09:55:51 (permalink)
    Yes, the program files are missing, I cannot find them and lost them during the mess with the computer. I did purchase some of them (and some were offered as free specials) from the Cakewalk Store, but they are not listed in the "other products" section at all, for some reason.  I think I will inquire with Cakewalk directly and see what they can do. I was hoping I had some links or other info in an old email from Cakewalk, but buying on the CW store doesn't necessarily send anything out, so I couldn't find anything.
     
    Thanks for the advice.

     www.davemaffris.com
     BLUES:
    https://www.facebook.com/coastalblueband1/
     
    https://www.facebook.com/Midiexpert/?ref=hl
    Please feel free to check out my music, all made with Cakewalk, available on itunes, Amazon, Google, Rdio, etc., etc.
    For mostly jazzy stuff on Soundcloud at these locations:
    https://soundcloud.com/dave-maffris
    or for some different styles of music(pop/rock/covers):
    https://soundcloud.com/dmpianoman
    Tidewater Jazz page:
    https://soundcloud.com/user-84355115
     
     
     
    #3
    scook
    Forum Host
    • Total Posts : 24146
    • Joined: 2005/07/27 13:43:57
    • Location: TX
    • Status: offline
    Re: Had to uninstall reinstall Dim Pro, cannot access expansion packs 2015/04/12 10:02:26 (permalink)
    see http://forum.cakewalk.com/FindPost/3148924
    #4
    robert_e_bone
    Moderator
    • Total Posts : 8968
    • Joined: 2007/12/26 22:09:28
    • Location: Palatine, IL
    • Status: offline
    Re: Had to uninstall reinstall Dim Pro, cannot access expansion packs 2015/04/15 06:51:22 (permalink)
    I am not sure where you will find them, but you might also want to look in some of the hidden folders, ProgramData or AppData, if you can't find them anywhere else.
     
    Also, when you get into Dim Pro, click up in the Preset window to open the Browser in Dim Pro, and hit F5 to have it rebuild its internal database.  You have to do this whenever you add new expansion packs and such.
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #5
    Jump to:
    © 2024 APG vNext Commercial Version 5.1