Zargg
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Re: I've been robbed
2016/06/21 17:04:03
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☄ Helpfulby Serious_Noize! 2016/06/21 17:45:48
Stay in there, Dave  I feel disgusted / infuriated on your behalf. This is not right! All the best.
Ken Nilsen ZarggBBZWin 10 Pro X64, Cakewalk by Bandlab, SPlat X64, AMD AM3+ fx-8320, 16Gb RAM, RME Ucx (+ ARC), Tascam FW 1884, M-Audio Keystation 61es, *AKAI MPK Pro 25, *Softube Console1, Alesis DM6 USB, Maschine MkII Laptop setup: Win 10 X64, i5 2.4ghz, 8gb RAM, 320gb 7200 RPM HD, Focusrite Solo, + *
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bayoubill
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Re: I've been robbed
2016/06/21 17:21:59
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☄ Helpfulby Serious_Noize! 2016/06/21 17:46:18
My 1/2 cent - I quit playing in New Orleans because I was tired of musicians being robbed after gigs loading equipment. If you report it you are treated like the criminal. The cops don't show up to do anything but check for wrong doing when they get there including the one reporting the crime. For me, the only incentive that worked was to stick a 38. in the robbers face with a buddy's gun in his back. I stopped giggin there.
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bitflipper
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Re: I've been robbed
2016/06/21 17:34:41
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Did they return you your equipment they had knowing it was stolen? No. I do not know what the final disposition is or will be. No one has said "come get your stuff", or even suggested that as an ultimate outcome. For all I know, GC has already sold it. The ADAMs were still on the sales floor when I checked yesterday (at the bargain price of $588). As far as I'm concerned, they can keep the stuff. If they returned it to me now I would have to reimburse the insurance company and I'd be out even more money. Plus I'd be stuck with 2 extra amplifiers and 2 extra keyboards that I'd have to put on Craigslist in order to cut my losses. I'm already out $8,000; even if I could sell the recovered gear I'd end up about $10,000 in the hole, $14,000 if I replace the DAW, monitors and microphones.
 All else is in doubt, so this is the truth I cling to. My Stuff
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kennywtelejazz
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Re: I've been robbed
2016/06/21 18:24:29
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^^^^^^ Ouch  Dave , you have my empathy . all the best , Kenny
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eph221
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Re: I've been robbed
2016/06/21 18:50:35
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there's no honor amongst thieves!
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drewfx1
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Re: I've been robbed
2016/06/21 19:38:46
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Not sure if this helps in any way, but being a bit of a search ninja I thought it might be interesting to see what I could find out about the big honchos at GC. I couldn't find anything about CEO Darrell Webb, but I found this about Ron Japinga, who was promoted to president just a few days ago (6/16 press release): http://dientes.org/wp-content/uploads/2015/10/w.-2015-Board-of-Directors-Roster-10.2015.pdf It lists the board of directors of a community dental center, including their addresses, emails and telephone numbers. The house at that address is supposedly worth about $1.2 mil. - not too shabby. His birthday was May 7th by the way, so it might be too late to send a card.
 In order, then, to discover the limit of deepest tones, it is necessary not only to produce very violent agitations in the air but to give these the form of simple pendular vibrations. - Hermann von Helmholtz, predicting the role of the electric bassist in 1877.
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Serious_Noize!
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Re: I've been robbed
2016/06/22 20:19:41
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bitflipper
Did they return you your equipment they had knowing it was stolen?
No. I do not know what the final disposition is or will be. No one has said "come get your stuff", or even suggested that as an ultimate outcome. For all I know, GC has already sold it. The ADAMs were still on the sales floor when I checked yesterday (at the bargain price of $588).
As far as I'm concerned, they can keep the stuff. If they returned it to me now I would have to reimburse the insurance company and I'd be out even more money. Plus I'd be stuck with 2 extra amplifiers and 2 extra keyboards that I'd have to put on Craigslist in order to cut my losses. I'm already out $8,000; even if I could sell the recovered gear I'd end up about $10,000 in the hole, $14,000 if I replace the DAW, monitors and microphones.
Bitflipper, I don't understand why you keep saying you will have to "Reimburse" the insurance company at this point if you get your stuff back? Those items that were stolen are now considered : "Damaged Goods" after being stolen. Get back everything you can recover would be my suggestion. Sounds like you've settled the fact that the items were stolen and those items were missing and any recovery would be damaged. And the insurance company agreed with you by settling with you. You must have one crappy insurance company if they expect you to pay them back for damaged goods. You didn't pay for insurance to recover "Damaged Goods" you paid for to protect your property. If it's damaged, ya know that's why you pay for insurance. If you can recover it, doesn't mean you have to pay the insurance company back for the loss, it just means you both have already agreed it's been stolen and damaged at this point and if they recover it, then it should be yours. Meaning, Your MASTER TRACKS if you can find them. Just my thoughts Bitflipper. I mean well, I'm no lawyer and I am not no expert. But giving up is never a good idea on anything.
Dell XPS 8700, 16GB's Ram, Sonar Platinum.
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kakku
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Re: I've been robbed
2016/06/23 03:33:25
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In the movies people go to some big newspaper and go public but there is some downside perhaps to that approach.
Sonar X1 Studio, Duo-capture and Steinberg's UR22 mk2 interfaces, super fast (read snail like) dual core computers, Arturia the Player 25 and Goldstar midi keyboards, Samsung Galaxy Ace 2 phone kakku
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michaelhanson
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Re: I've been robbed
2016/06/23 08:34:20
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When I had to renew my musical intrumentals insurance rider this year, it came with a new clause attached that I had to agree to. I had to call my agent for clarification before signing and renewing. Basically, what it said was that if my instruments were stolen and then I was reimbursed for them, if they were recovered, they were now the property of State Farm. I told my agent that was not really a great policy if I happen to have a vintage instrument stolen, one that had sentimental value to it as well as monitary value. She really didn't have a good answer for me.
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Voda La Void
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Re: I've been robbed
2016/06/23 08:56:55
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You know Bit...I wonder if this could be useful: michaelhanson
When I had to renew my musical intrumentals insurance rider this year, it came with a new clause attached that I had to agree to. I had to call my agent for clarification before signing and renewing. Basically, what it said was that if my instruments were stolen and then I was reimbursed for them, if they were recovered, they were now the property of State Farm.
I believe that's USAA's policy as well. So....wouldn't USAA be interested in getting their property you've found at GC? Just wondering if they might have more success (read: money and lawyers) getting the stolen equipment... Just a thought. Maybe even a thief's name gets dropped here or there...
Voda La Void...experiments in disturbing frequencies...
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bitflipper
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Re: I've been robbed
2016/06/23 12:01:02
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I called the insurance company for clarification, and they confirmed that yes, I would have to pay them back whatever they'd paid out for those items.
So for example, if I recovered my ADAMs I would have to reimburse USAA the $549.50 they gave me for them. For $39 more I could just go into GC and buy them back. Which I most definitely would not do, as they've been beat to sh*t. But if I say I don't know where they are, I can go out and buy new speakers for up to $2,198 and USAA will pay me the $1,648.50 difference. Everybody wins, including the thieves.
I asked the fellow on the phone what motivation I could possibly have to try and recover the items, and he changed the subject. At least he didn't say "because if you had an opportunity to get it back and didn't, we'd sue you."
All else is in doubt, so this is the truth I cling to. My Stuff
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ampfixer
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Re: I've been robbed
2016/06/23 15:30:26
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You know Dave, the insurance companies are crooks too. I once had a car stereo stolen and they wrecked the dash. When I had it repaired the shop said that an entire new dash was required and they got paid for it. When I picked up the car I discovered that they had actually repaired the dash and billed for a new one. I contacted State Farm right away and told them they were getting ripped off. They didn't want to talk about it, and since I had gone to a shop they recommended I assume that they were in on the scam. How can a person not be cynical in this world.
Regards, John I want to make it clear that I am an Eedjit. I have no direct, or indirect, knowledge of business, the music industry, forum threads or the meaning of life. I know about amps. WIN 10 Pro X64, I7-3770k 16 gigs, ASUS Z77 pro, AMD 7950 3 gig, Steinberg UR44, A-Pro 500, Sonar Platinum, KRK Rokit 6
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DrLumen
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Re: I've been robbed
2016/06/23 15:37:07
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Just as a follow-up, once the insurance company pays the claim any recovered items belongs to them. If you want it back then you have to refund what they paid.
I don't know about anybody else but I doubt I will do business with GC again. The only time I have found any 'deals' is when they were having their weekend/holiday type sales. All other times they are list prices. I can get list price anywhere and other places have sales too.
-When the going gets weird, the weird turn pro.
Sonar Platinum / Intel i7-4790K / AsRock Z97 / 32GB RAM / Nvidia GTX 1060 6GB / Behringer FCA610 / M-Audio Sport 2x4 / Win7 x64 Pro / WDC Black HDD's / EVO 850 SSD's / Alesis Q88 / Boss DS-330 / Korg nanoKontrol / Novation Launch Control / 14.5" Lava Lamp
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bitflipper
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Re: I've been robbed
2016/06/23 17:22:59
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... once the insurance company pays the claim any recovered items belongs to them. If you want it back then you have to refund what they paid. I specifically asked them about that. They said no, I have to pay them. He hinted at an option to donate items to charity, but did not have any details. The insult doesn't end there. I found out that the store is not obligated to give the stuff back to me anyway. I found this in the Seattle Police Department manual: Officers cannot seize lost or stolen property from a pawnshop and return it to the owner. If ownership is not adjudicated in a criminal trial, the determination of ownership becomes a civil matter. The determination of ownership is a "civil matter". Translation: I can buy the gear back and then take GC to court in hopes of recovering my cost, assuming they haven't already sold it. Also from the police manual (my emphasis): After the property has been released from police hold or evidence, the owner must claim the property from the pawnshop. The pawnshop may agree to release the property to the owner, but is not legally obligated to do so without a court order. The owner may have to initiate a civil action against the pawnshop to reclaim the property. Bottom line: I will making no attempt to recover the stolen gear - I will not pay (twice) to get my own stuff back. And it goes without saying that I will be reluctant to do business with GC in the future.
post edited by bitflipper - 2016/06/23 17:47:20
All else is in doubt, so this is the truth I cling to. My Stuff
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craigb
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Re: I've been robbed
2016/06/23 19:17:19
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Although the bulk of this last bit has been about the gear, I'd still press the police to find the culprits to see about getting back your data. The gear can be replaced.
Time for all of you to head over to Beyond My DAW!
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michaelhanson
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Re: I've been robbed
2016/06/23 19:51:41
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Voda La Void
You know Bit...I wonder if this could be useful:
michaelhanson
When I had to renew my musical intrumentals insurance rider this year, it came with a new clause attached that I had to agree to. I had to call my agent for clarification before signing and renewing. Basically, what it said was that if my instruments were stolen and then I was reimbursed for them, if they were recovered, they were now the property of State Farm.
I believe that's USAA's policy as well. So....wouldn't USAA be interested in getting their property you've found at GC? Just wondering if they might have more success (read: money and lawyers) getting the stolen equipment...
Just a thought. Maybe even a thief's name gets dropped here or there...
Though it peeved me off at the time, I later just decided that I would play the game, if that's what I needed to do. Fortunately, I don't have any guitars that have been with me for 30 years and I am really sentimental too. My Rick Bass is a 2002 and I think that's the only one that has been with me for a while. So, what I did...was to make sure that I documented every thing that I own and got it ALL on the rider at 2016 prices. This way if something was to happen, I have a chance at getting new stuff at market rate. I did this after this event happened to you Dave. I had realized that I had not updated the rider for a few years and I had added several new pieces to my acquired gear.
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bitflipper
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Re: I've been robbed
2016/06/23 20:38:37
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craigb
Although the bulk of this last bit has been about the gear, I'd still press the police to find the culprits to see about getting back your data. The gear can be replaced.
My thoughts, too. However, the police flat out told me "don't call us". As far as they're concerned the case is closed. The good news (gear-related): I've found a very good deal on a nice computer - i7, 16GB, 2x1TB, FW, 256GB SSD, 750W PS, quiet case. AND I've (reluctantly) decided to finally move off 8.5.3 to Platinum. No plans to replace the speakers yet, so I'll be working on headphones for awhile. Next comes the long process of re-installing and re-authorizing plugins, which hopefully won't require too much begging of vendors for licenses. I should be back in the saddle in a few weeks.
All else is in doubt, so this is the truth I cling to. My Stuff
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yorolpal
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Re: I've been robbed
2016/06/23 22:01:30
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Well...no matter how you got there...you are going to find Platinum one kick ass piece of kit!! Rock on!!
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skinnybones lampshade
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Re: I've been robbed
2016/06/23 22:52:26
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bitflipper, I wish I could do something to make your situation easier. At least, let things look up, WAY up, from here on in!
LJ
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Moshkito
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Re: I've been robbed
2016/06/23 23:46:31
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bitflipper
...
So they are afraid the perpetrators might sue them for violating their privacy!
...
Yeah ... that's how the rich in every country are allowed to steal from the rest! What else is knew ... and why would they get in trouble for the "privacy", when the person in question was caught with stolen equipment? Talk about changing the conversation and make it look like something else ... I say we all need to boycott GC and make sure that all musicians do the same. Perhaps their falling apart will get their attention to what "business" is about ... and stealing should not be one of them! A boycott and a PR situation, should take this further ... they need a kick in the butt. I can't believe they did not IMMEDIATELY, contact the police with the information ... this is insane and these lawyers need to lose their job!
Music is not about notes and chords! My poem is not about the computer or monitor or letters! It's about how I was able to translate it from my insides!
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bitflipper
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Re: I've been robbed
2016/06/24 07:52:23
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Anger feels good temporarily, but is ultimately wasted energy. You don't hurt the target of your anger, only yourself.
Admittedly, my mellow outlook could be the result of gobbling Oxycodone for the past two days due to back pain. Band practice was a kick last night; every song became a blues number to me. Had my bandmates cracking up because I'm usually not the one forgetting arrangements.
All else is in doubt, so this is the truth I cling to. My Stuff
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57Gregy
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Re: I've been robbed
2016/06/24 10:31:17
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Seems like time for a you tube video rant about burglars in your town and how the police have video of the criminals, know where some of the stuff is, and are not interested in stopping future crimes by arresting the perpetrators.
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DrLumen
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Re: I've been robbed
2016/06/24 10:50:27
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For those that are interested in boycotting GC, they also have the websites of musiciansfriend.com and music123.com along with guitarcenter.com
FYI
-When the going gets weird, the weird turn pro.
Sonar Platinum / Intel i7-4790K / AsRock Z97 / 32GB RAM / Nvidia GTX 1060 6GB / Behringer FCA610 / M-Audio Sport 2x4 / Win7 x64 Pro / WDC Black HDD's / EVO 850 SSD's / Alesis Q88 / Boss DS-330 / Korg nanoKontrol / Novation Launch Control / 14.5" Lava Lamp
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bitflipper
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Re: I've been robbed
2016/06/24 11:15:52
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All else is in doubt, so this is the truth I cling to. My Stuff
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Moshkito
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Re: I've been robbed
2016/06/24 11:27:49
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bitflipper
Anger feels good temporarily, but is ultimately wasted energy. You don't hurt the target of your anger, only yourself.
...
I had a screenplay stolen, and those folks will never see the light of the day on it. Why? They are not me, and the best they can do is steal a thread or two that they have no idea what it is about. I lost that fight, because I did not have and could not afford lawyers! I'm not angry per se. I know the secret to creativity, and it comes from the heart, not from the hands of thieves that might get 5 minutes out of it, because they have nothing to continue or replace it with when it's all said and done. But many other folks, and agents are aware of those folks stealing, so, in my book, they are doomed with a bad product. All in all, I came from a fascist state, and seeing this, is pathetic and sad, for me. This is Portugal and Spain all over again, for 50 years each, dude! And this is supposed to be America, and they can chase it down, and they don't? AND on top of it GC doesn't care? Where is Trump when we need him? (<<-- LOLOL)
Music is not about notes and chords! My poem is not about the computer or monitor or letters! It's about how I was able to translate it from my insides!
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drewfx1
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Re: I've been robbed
2016/06/24 12:50:50
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I didn't mention it, but the initial reason I went looking for contact information for GC's big honchos was that I don't see much impact from just boycotting GC if the people in charge don't know that you are or why.
So my initial thinking was we might want to write polite but pointed emails (in my view this sort of communication is more effective if you want to actually change something vs. just vent) describing why we are unable to support GC anymore.
I sort of had second thoughts in that if we write emails to the president of GC (and his email address at GC is in the document I linked above - along with all of his other contact info) he might intervene and just give Dave his gear back - which we don't want at this point.
In order, then, to discover the limit of deepest tones, it is necessary not only to produce very violent agitations in the air but to give these the form of simple pendular vibrations. - Hermann von Helmholtz, predicting the role of the electric bassist in 1877.
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ampfixer
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Re: I've been robbed
2016/06/24 14:20:34
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Regards, John I want to make it clear that I am an Eedjit. I have no direct, or indirect, knowledge of business, the music industry, forum threads or the meaning of life. I know about amps. WIN 10 Pro X64, I7-3770k 16 gigs, ASUS Z77 pro, AMD 7950 3 gig, Steinberg UR44, A-Pro 500, Sonar Platinum, KRK Rokit 6
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bitflipper
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Re: I've been robbed
2016/07/21 21:13:26
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UPDATE 7/21/16
After being told the case was closed weeks ago, imagine my surprise when today I received a phone call from the assigned detective, telling me that they've recovered much of my gear (two amps and two keyboards). Says it's in lockup at the local police station and I can go pick it up.
Should be great news, right?
Not so much. I now have redundant equipment and will have to reimburse the insurance company to the tune of about $6,000. I'll sell the gear to cut my losses, but will likely get only about $2500 for it.
Furthermore, they were unable to locate and interview the suspects so there's still no confirmation as to whether it was my next-door neighbors who pulled of the heist.
One small plus is that I now have a somewhat more favorable view of my local police department than I did a month ago.
All else is in doubt, so this is the truth I cling to. My Stuff
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craigb
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Re: I've been robbed
2016/07/21 22:32:40
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"More favorable?" Didn't they have all they needed to go after the suspects? Without them you can sue them in Civil court to get the difference in what you get from insurance and what things really cost you. Plus, I didn't read that they found the main thing(s) of importance to you: Your data. Um, does your insurance know anything was recovered? Sell the old, keep the new. 
Time for all of you to head over to Beyond My DAW!
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bitflipper
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Re: I've been robbed
2016/07/22 00:09:43
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My presumption is that the police will likely notify my insurance company of the recovery. Even worse, I can't claim ignorance because I've already asked my insurance co. what will happen if I recover the gear. Answer: I have to pay them back for the insurance payout.
All else is in doubt, so this is the truth I cling to. My Stuff
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