Helpful ReplyIK introduce Ampeg SVX 2

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bapu
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Re: IK introduce Ampeg SVX 2 2017/09/06 20:44:23 (permalink)
New reply:
 
"Hello again,

It seems there may be some changes to the qualifying products for Ampeg SVX. These changes should be made in the next 24 hours. Please visit your User Area > Crossgrade/Upgrade to view if you qualify."
#61
yorolpal
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Re: IK introduce Ampeg SVX 2 2017/09/06 20:54:48 (permalink)
Yup..I had already fired off a rather "haughty" reply to their second email telling me my SVX must have been a "promotional" copy.  Well...not really haughty...to be honest it was downright angry.  I usually don't let my temper get the better of me but we actually were one of the very first purchasers of the original TRacks and had to buy 4 individual licenses for our rooms.  Plus...as you probably know...we also own almost every other gall dang thang they've put out since then.  
If your listenin Peter...I'm sorry I got a little "het up".  I'll check back tomorrow and see if it's been corrected.
Thanks.
 

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#62
msorrels
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Re: IK introduce Ampeg SVX 2 2017/09/06 21:03:04 (permalink)
Would have been nice if they had said somewhere on their promotional materials that bundles don't qualify for the discount.
 
Who am I kidding.  With IK, 50% isn't a discount, it's pretty much the baseline pricing.  I like IK, but things like this will put me off from buying this product for a very long time.
 

-Matt
 
#63
RSMCGUITAR
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Re: IK introduce Ampeg SVX 2 2017/09/06 21:10:15 (permalink)
Honestly, I don't see the big deal. IK always seems pretty prompt at sorting this kind of stuff out. There's so much hate for IK around here that I just don't understand.
#64
bapu
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Re: IK introduce Ampeg SVX 2 2017/09/06 21:14:17 (permalink) ☄ Helpfulby RSMCGUITAR 2017/09/06 21:16:05
RSMC,
 
It's not "hate" (in my case) it's just that they rarely seem to "get it right" out if the gate (IMO).
 
#65
bluzdog
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Re: IK introduce Ampeg SVX 2 2017/09/06 21:48:06 (permalink)
Couldn't resist! I had 25 gear credits and purchased 25 more for $25 - $7 (jam credits) for a total of $17.99. Seems like a no brainer to me. Thanks for the heads up!
 
Rocky
#66
IK_Multimedia
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Re: IK introduce Ampeg SVX 2 2017/09/06 23:09:13 (permalink) ☄ Helpfulby anxiousmofo 2017/09/08 16:03:02
yorolpal
Yup..I had already fired off a rather "haughty" reply to their second email telling me my SVX must have been a "promotional" copy.  Well...not really haughty...to be honest it was downright angry.  I usually don't let my temper get the better of me but we actually were one of the very first purchasers of the original TRacks and had to buy 4 individual licenses for our rooms.  Plus...as you probably know...we also own almost every other gall dang thang they've put out since then.  
If your listenin Peter...I'm sorry I got a little "het up".  I'll check back tomorrow and see if it's been corrected.
Thanks.
 


No need to apologize, there unfortunately was a little bit of confusion and we had an unfortunately-timed site outage yesterday that had some key people out of pocket or we'd have this resolved right out of the gate.  Thanks to our Support Manager for keeping on this, and I've tried to give him some supporting cheerleading to help but I'm not worthy of any credit, who kept on this and will help get all the confusion sorted out soon.
#67
cclarry
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Re: IK introduce Ampeg SVX 2 2017/09/06 23:15:19 (permalink)
Oddly, the discounters are STILL not even offering the Full Product,
despite being launched several days ago...


#68
RSMCGUITAR
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Re: IK introduce Ampeg SVX 2 2017/09/06 23:40:31 (permalink) ☄ Helpfulby cclarry 2017/09/07 00:24:18
Yeah, I mean you would think that at least JRRShop would jump the gun early like always. 😄
#69
kitekrazy1
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Re: IK introduce Ampeg SVX 2 2017/09/07 00:55:45 (permalink)
msorrels
Would have been nice if they had said somewhere on their promotional materials that bundles don't qualify for the discount.
 
Who am I kidding.  With IK, 50% isn't a discount, it's pretty much the baseline pricing.  I like IK, but things like this will put me off from buying this product for a very long time.
 


 Same here.  I love IK but they also seem to get on other's die scheisser liste.

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kitekrazy1
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Re: IK introduce Ampeg SVX 2 2017/09/07 00:59:01 (permalink)
RSMCGUITAR
Honestly, I don't see the big deal. IK always seems pretty prompt at sorting this kind of stuff out. There's so much hate for IK around here that I just don't understand.




 Because their upgrading policies is beyond abnormal compared to other developers...Steinberg can give them a run for the money.

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#71
kitekrazy1
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Re: IK introduce Ampeg SVX 2 2017/09/07 01:10:04 (permalink)
So some of you can actually remember almost a decade ago how you got it? 
My "sense of entitlement" says why not give those the upgrade price for a product upgrade long in the making.

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#72
drewfx1
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Re: IK introduce Ampeg SVX 2 2017/09/07 01:13:37 (permalink) ☄ Helpfulby bapu 2017/09/07 17:56:28
So it turned out I had 67 credits just sitting there in my account.
 
Now I have 17. 

 In order, then, to discover the limit of deepest tones, it is necessary not only to produce very violent agitations in the air but to give these the form of simple pendular vibrations. - Hermann von Helmholtz, predicting the role of the electric bassist in 1877.
#73
Eddie TX
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Re: IK introduce Ampeg SVX 2 2017/09/07 02:04:32 (permalink)
RSMCGUITAR
There's so much hate for IK around here that I just don't understand.

 
It's more like frustration over IK's hyper-convoluted way of selling their products. Someone should teach their marketing department the value of the KISS rule. Would avoid a lot of headaches, not only for customers but for IK's support staff.
 
Cheers,
Eddie
 

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#74
Fleer
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Re: IK introduce Ampeg SVX 2 2017/09/07 02:11:01 (permalink)
Then OTOH there's always Peter to set things right or explain why they are wrong. To be honest, I kinda like IK strutting their pose Italian style and having Peter intervene when needed. Much more fun to be had. But that's just me.

"We're just two lost souls swimming in a fish bowl" (Wish You Were Here)
#75
Eddie TX
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Re: IK introduce Ampeg SVX 2 2017/09/07 03:21:54 (permalink)
Fleer
Then OTOH there's always Peter to set things right or explain why they are wrong. To be honest, I kinda like IK strutting their pose Italian style and having Peter intervene when needed. Much more fun to be had. But that's just me.

 
I'd rather get my fun in other ways. But that's just me.
 
Cheers,
Eddie

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#76
Fleer
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Re: IK introduce Ampeg SVX 2 2017/09/07 03:28:23 (permalink)
Not just you, Eddie, not just you ;)

"We're just two lost souls swimming in a fish bowl" (Wish You Were Here)
#77
RSMCGUITAR
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Re: IK introduce Ampeg SVX 2 2017/09/07 03:29:13 (permalink) ☄ Helpfulby bapu 2017/09/07 17:57:00
Settle down guys.... There's only so much peanut butter
#78
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Re: IK introduce Ampeg SVX 2 2017/09/07 03:40:39 (permalink)
Edith would like to tango, Marlon.

"We're just two lost souls swimming in a fish bowl" (Wish You Were Here)
#79
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Re: IK introduce Ampeg SVX 2 2017/09/07 04:01:29 (permalink) ☄ Helpfulby kitekrazy1 2017/09/07 06:41:07
Was excited by this, but the upgrade restrictions are a bit lame. I did get my SVX as a group buy add-on, but don't recall being told the bonus products would be upgrade hobbled. I can see forbidding resale, but barring existing users from upgrades is just a recipe for lost potential income.

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#80
gmon72
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Re: IK introduce Ampeg SVX 2 2017/09/07 04:42:52 (permalink)
Why isn't there an "upgrade" price in the custom shop with gear credits?  Cost was 100 gear credits for SVX 2.
#81
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Re: IK introduce Ampeg SVX 2 2017/09/07 04:44:54 (permalink)
gmon72
Why isn't there an "upgrade" price in the custom shop with gear credits?  Cost was 100 gear credits for SVX 2.



There's an upgrade for 50 credits in my custom shop.
#82
msorrels
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Re: IK introduce Ampeg SVX 2 2017/09/07 11:12:24 (permalink)
Looks like they are now offering the upgrade price to AmpliTude MAX/Total Studio MAX users.

-Matt
 
#83
michaelhanson
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Re: IK introduce Ampeg SVX 2 2017/09/07 12:50:40 (permalink)
yorolpal
Yup..I had already fired off a rather "haughty" reply to their second email telling me my SVX must have been a "promotional" copy.  Well...not really haughty...to be honest it was downright angry.  I usually don't let my temper get the better of me but we actually were one of the very first purchasers of the original TRacks and had to buy 4 individual licenses for our rooms.  Plus...as you probably know...we also own almost every other gall dang thang they've put out since then.  
If your listenin Peter...I'm sorry I got a little "het up".  I'll check back tomorrow and see if it's been corrected.
Thanks.
 


Yep, I'm  a registered SVX owner as well, but my SVX2 price shows up as $99, in The Custom Shop.  That doesn't look like loyalty to me.  

Mike

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#84
yorolpal
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Re: IK introduce Ampeg SVX 2 2017/09/07 15:17:47 (permalink)
Still not seeing the $49 upgrade in my account or on the site yet.  Will check back later today.
 

https://soundcloud.com/doghouse-riley/tracks 
https://doghouseriley1.bandcamp.com 
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#85
michaelhanson
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Re: IK introduce Ampeg SVX 2 2017/09/07 17:26:12 (permalink)
I'm watching closely as well.  I own most everything but Mesa, at this point.  I've got Gear & Jam Points ready to use as well.  As the Bass Player for the band, this is a no brainer purchase for me.  
 
I would hope that IK would make this right.  

Mike

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#86
bapu
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Re: IK introduce Ampeg SVX 2 2017/09/07 17:59:02 (permalink)
michaelhanson
yorolpal
Yup..I had already fired off a rather "haughty" reply to their second email telling me my SVX must have been a "promotional" copy.  Well...not really haughty...to be honest it was downright angry.  I usually don't let my temper get the better of me but we actually were one of the very first purchasers of the original TRacks and had to buy 4 individual licenses for our rooms.  Plus...as you probably know...we also own almost every other gall dang thang they've put out since then.  
If your listenin Peter...I'm sorry I got a little "het up".  I'll check back tomorrow and see if it's been corrected.
Thanks.
 


Yep, I'm  a registered SVX owner as well, but my SVX2 price shows up as $99, in The Custom Shop.  That doesn't look like loyalty to me.  


yorolpal
Still not seeing the $49 upgrade in my account or on the site yet.  Will check back later today.
 


Same here. $99 is simply not worth it.


 
Now if they had a BOGO for MODO and SVX2 for $149 I'd be all over that like white on rice.
 
#87
yorolpal
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Re: IK introduce Ampeg SVX 2 2017/09/07 19:14:33 (permalink)
On a tangential note...but in reference to Bapsi above...I just started using MODO on a couple of projects and must say I'm really liking it.  It's quite possible it might actually dethrone Trilian as my goto.

https://soundcloud.com/doghouse-riley/tracks 
https://doghouseriley1.bandcamp.com 
Where you come from is gone...where you thought you were goin to weren't never there...and where you are ain't no good unless you can get away from it.
 
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#88
IK_Multimedia
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Re: IK introduce Ampeg SVX 2 2017/09/07 21:26:19 (permalink) ☄ Helpfulby anxiousmofo 2017/09/08 16:03:15
Fleer
Then OTOH there's always Peter to set things right or explain why they are wrong. To be honest, I kinda like IK strutting their pose Italian style and having Peter intervene when needed. Much more fun to be had. But that's just me.

Much more fun to be had?  Not from this angle!
 
Seriously, though, I appreciate the patience of everybody here and a couple of us are making some waves to get things cleared up (like the MAX bundles change, but beyond that too).  I assure you that I'm going to bat for you and I completely understand if the aforementioned patience is a bit thin but I ask that you bear with me for a a little longer.  Thanks!
#89
bapu
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Re: IK introduce Ampeg SVX 2 2017/09/07 21:26:42 (permalink)
yorolpal
On a tangential note...but in reference to Bapsi above...I just started using MODO on a couple of projects and must say I'm really liking it.  It's quite possible it might actually dethrone Trilian as my goto.


Ya I'm sure it's wonderful, as is probably Trillian.
 
I'm not dying for a new bass lib. I don't really use the ones I have.
 
They are backup (as would be MODO) for the day I decide playing my own basses is not an option.
 
I would only pick up MODO on a super deal and right now $149 is not a super deal (for me considering what I've outlines above).
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