slartabartfast
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Important question still
Will BandLab be hosting customer purchases of older Cakewalk products on the BandLab site or anywhere else. Currently, if you own many of Cakewalk's instruments effects etc. and not just the application formerly called SONAR, you will need access to the Cakewalk server to activate or download the code in the event that you need to move it to a new machine. Will that access still be available, or will all our old software be useless in the future. The once promised but unspecified method to activate without the Cakewalk servers has apparently disappeared, and was never specifically given for products other than SONAR?
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mettelus
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Re: Important question still
2018/03/23 11:47:53
(permalink)
ASUS ROG Maximus X Hero (Wi-Fi AC), i7-8700k, 16GB RAM, GTX-1070Ti, Win 10 Pro, Saffire PRO 24 DSP, A-300 PRO, plus numerous gadgets and gizmos that make or manipulate sound in some way.
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azslow3
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Re: Important question still
2018/03/23 12:37:15
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Sonar 8LE -> Platinum infinity, REAPER, Windows 10 pro GA-EP35-DS3L, E7500, 4GB, GTX 1050 Ti, 2x500GB RME Babyface Pro (M-Audio Audiophile Firewire/410, VS-20), Kawai CN43, TD-11, Roland A500S, Akai MPK Mini, Keystation Pro, etc. www.azslow.com - Control Surface Integration Platform for SONAR, ReaCWP, AOSC and other accessibility tools
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pwalpwal
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Re: Important question still
2018/03/23 12:49:19
(permalink)
my expectation is that if you don't set up a connected bandcamp account ("The once promised but unspecified method" has been/is now specified) the currently working thing will stop working, and in the near future
so action is required
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spacey
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Re: Important question still
2018/03/23 12:57:50
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+1
Mengs last update did not specifically address all the purchases in my account. I hope the "migration" includes my account history and any/all of my purchases will be available to download and activate from my BandLab account but that wasn't made clear.
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mudgel
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Re: Important question still
2018/03/23 13:43:22
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I can’t see them not including the whole lot. I mean what a hornets nest that would stir up. It doesn’t sound like Meng to be that thoughtless and with Noel and Ben on board they would appreciate the value of that to the former Cakewalk customers.
Mike V. (MUDGEL) STUDIO: Win 10 Pro x64, SPlat & CbB x64, PC: ASUS Z370-A, INTEL i7 8700k, 32GIG DDR4 2400, OC 4.7Ghz. Storage: 7 TB SATA III, 750GiG SSD & Samsung 500 Gig 960 EVO NVMe M.2. Monitors: Adam A7X, JBL 10” Sub. Audio I/O & DSP Server: DIGIGRID IOS & IOX. Screen: Raven MTi + 43" HD 4K TV Monitor. Keyboard Controller: Native Instruments Komplete Kontrol S88.
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scook
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Re: Important question still
2018/03/23 13:53:51
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The activation process will not change. Noel's post made it very clear: Noel Borthwick [Cakewalk]
...nothing is going to happen to existing activation's during or after the transition to BandLab. If you choose the reinstall the software the same activation process with apply as before.
What will change is the server hosting your account information used by the activation process.
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pwalpwal
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Re: Important question still
2018/03/23 14:13:12
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scook
The activation process will not change. Noel's post made it very clear:
Noel Borthwick [Cakewalk]
...nothing is going to happen to existing activation's during or after the transition to BandLab. If you choose the reinstall the software the same activation process with apply as before.
What will change is the server maintaining your account information the activation process uses.
yeah, you're just connecting your previously-cakewalk license agreement to a new bandlab license agreement
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mettelus
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Re: Important question still
2018/03/23 14:29:41
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☄ Helpfulby tlw 2018/03/24 01:32:35
Hence my concern that this was setup as an opt-in versus a database migration. All that decision will do is remove customers, and most will likely never come back. If this is Bandlab's behavior out the chute, it does not bode well for the future at all. I fail to see any rationalization against a seamless customer experience as holding merit here. A database migration is so simple that this isn't even humorous to me.
ASUS ROG Maximus X Hero (Wi-Fi AC), i7-8700k, 16GB RAM, GTX-1070Ti, Win 10 Pro, Saffire PRO 24 DSP, A-300 PRO, plus numerous gadgets and gizmos that make or manipulate sound in some way.
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Midiboy
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Re: Important question still
2018/03/23 14:33:36
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Hence why they asked us to MAKE SURE our Bandlab and Cakewalk accounts are the same email address.
---- Gregg Midiboy Music www.facebook.com/midiboygregg Win10x64 (Eng), Sonar Platinum x64 (Eng w/ lifetime updates), 32GB DDR4 RAM, Intel i7 5820, nVidia 960, Alesis MultiMix 8 USB2 w/ Alesis MultiMix driver. Native Instruments Komplete Kontrol S88, Korg NanoControl.
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azslow3
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Re: Important question still
2018/03/23 14:36:14
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scook
The activation process will not change. Noel's post made it very clear:
Noel Borthwick [Cakewalk]
...nothing is going to happen to existing activation's during or after the transition to BandLab. If you choose the reinstall the software the same activation process with apply as before.
What will change is the server maintaining your account information the activation process uses.
That is exactly what has to be clarified. Meng
Signing up for a new legacy Cakewalk account is no longer available and for those who have accounts, the reason for this is that we will be tagging your Cakewalk ID to your new BandLab account as we migrate databases and wind down the legacy server. Starting very soon, your BandLab account will be what you use to authenticate and activate TDFKAS and replaces the old Cakewalk account.
On one side, there is "we migrate databases and wind down the legacy server". But only TDFKAS is mentioned explicitly. I do not see "Sonar and other legacy Cakewalk products authentication". I see only "replaces the old Cakewalk account", whatever that means.
Sonar 8LE -> Platinum infinity, REAPER, Windows 10 pro GA-EP35-DS3L, E7500, 4GB, GTX 1050 Ti, 2x500GB RME Babyface Pro (M-Audio Audiophile Firewire/410, VS-20), Kawai CN43, TD-11, Roland A500S, Akai MPK Mini, Keystation Pro, etc. www.azslow.com - Control Surface Integration Platform for SONAR, ReaCWP, AOSC and other accessibility tools
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azslow3
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Re: Important question still
2018/03/23 14:40:12
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mettelus
A database migration is so simple that this isn't even humorous to me.
Except transferring password hashes, in case they do not want to use the same encryption. That can explain why they can not transfer. But they could tell that more or less explicitly (at least the way people which want to understand the reason can understand it).
Sonar 8LE -> Platinum infinity, REAPER, Windows 10 pro GA-EP35-DS3L, E7500, 4GB, GTX 1050 Ti, 2x500GB RME Babyface Pro (M-Audio Audiophile Firewire/410, VS-20), Kawai CN43, TD-11, Roland A500S, Akai MPK Mini, Keystation Pro, etc. www.azslow.com - Control Surface Integration Platform for SONAR, ReaCWP, AOSC and other accessibility tools
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scook
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Re: Important question still
2018/03/23 14:56:51
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Noel's post is unambiguous. The activation process for SONAR will not change during or after the transition. The BandLab account migration is similar to the Cakewalk SSO migration a few years ago.
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Karyn
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Re: Important question still
2018/03/23 14:59:10
(permalink)
The Speculation Game (tm)
Easy to enter, just post your best guess at the number of accounts that are inactive due to...
Lost passwords
Forgotten which email address used
Multiple accounts
No access to email account
Signed up but never used
Lost interest
Didn't know what was signing up to in the first place
Any other reason the account is a waste of disk space
The actual numbers you post are irrelevant, the winner will be determined as the most convincingly true, as if you've had actual access to Gisbon servers and run the relevant reports.
Plenty of narrative as to why your answer is more authoritative than any other (I read tea leaves, I saw it in a dream, etc...) is a must for your entry to be even considered.
Bonus points may be given for alternative answers to what has already been posted by Bandlab re: the future of all Cakewalk software, but only if it sounds like you really know for sure...
Instant Win
If you can make your answer so convincing that someone else creates a new thread complaining about whatever fact you've made up, then you instantly win the internet.
Rules of entry:
There are no official rules, but feel free to post your own rules as if there are official rules.
Forum Hosts are not barred from entry, we know no more than anyone else. We just re-post what has be posted by BandLab.
E. & O. E.
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scook
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Re: Important question still
2018/03/23 15:01:38
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☄ Helpfulby Karyn 2018/03/23 15:10:23
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azslow3
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Re: Important question still
2018/03/23 17:00:07
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scook
Noel's post is unambiguous. The activation process for SONAR will not change during or after the transition. The BandLab account migration is similar to the Cakewalk SSO migration a few years ago.
SSO migration was: * before on-line authorization, so was not affecting products authorization * with clearly defined time rules * it was clearly visible when accounts was merged successfully All 3 points are not the case now, when we have: * on-line authorization which can fail any time in case something is wrong (windows update, "self-reverting" into Demo mode, etc) * "wind down the legacy server". When? * I have signed up using the same e-mail / user name. I "should not worry". But how I can see the account is recognized? PS. Trolling hosts in the serious thread without single off-topic statement. That is where we are...
Sonar 8LE -> Platinum infinity, REAPER, Windows 10 pro GA-EP35-DS3L, E7500, 4GB, GTX 1050 Ti, 2x500GB RME Babyface Pro (M-Audio Audiophile Firewire/410, VS-20), Kawai CN43, TD-11, Roland A500S, Akai MPK Mini, Keystation Pro, etc. www.azslow.com - Control Surface Integration Platform for SONAR, ReaCWP, AOSC and other accessibility tools
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scook
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Re: Important question still
2018/03/23 17:20:13
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Sure there are differences between the two migrations. That is why I said they were similar. Users are asked to create new accounts in a different database using the same email address to facilitate the transition to a new system. I do not expect any company to discuss implementation details. I do expect them to provide a way for users to validate the process. The process is not over, it has just begun.
The OP asked about activation. The statement regarding activation is clear. When Noel said "nothing is going to happen to existing activation's during or after the transition to BandLab" the only activation's were Cakewalk products. The activation process for Cakewalk products will not change.
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Karyn
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Re: Important question still
2018/03/23 18:24:52
(permalink)
☄ Helpfulby sock monkey 2018/03/23 23:41:17
azslow3
PS. Trolling hosts in the serious thread without single off-topic statement. That is where we are...
EVERYTHING in the OP was addressed and answered by Meng by in his first couple of posts and announcements. To summarise.. Bandlab bought everything, including authorisation systems/servers. Bandlab intend access for existing customers to their purchased products to continue as before. The Daw Formerly Known As Sonar is undergoing rebranding and will "soon" be re-released. All current owners of TDFKAS (any version) will get a free crossgrade to the re-branded version. IT systems previously under the control of Cakewalk (Gibson) are being migrated to systems under the control of Bandlab. Authorisation servers are being migrated from Cakewalk (Gibson) control to Bandlab control. All this has been stated categorically by either Meng or Noel. All the many questions being posted are the result of either not reading the posts, not believing the posts, not trusting the posts or believing the many speculation posts that are everywhere, many of which directly contradict what has been posted officially... So yes, I guess I was trolling. I'm trying to put an end to people constantly posting false information and/or asking questions about false information as if it were correct (see the "instant win" option above). Short of posting a sticky stating "Please do not post any further speculation" what are we supposed to do? The answer to every question asked in all of these threads is in post 1 of the "Hello" sticky. If the answer is not there, we have not been told.... p.s. The Hosts are users just like everyone else. We have the same information as everyone else. Unlike everyone else we're expected to read just about everything that is posted. Seeing the same questions based on false rumour and speculation asked over and over is very frustrating... Yes we are (mostly) human. No I do not apologise for a feeble attempt at adding a little humour.
Mekashi Futo. Get 10% off all Waves plugins.Current DAW. i7-950, Gigabyte EX58-UD5, 12Gb RAM, 1Tb SSD, 2x2Tb HDD, nVidia GTX 260, Antec 1000W psu, Win7 64bit, Studio 192, Digimax FS, KRK RP8G2, Sonar Platinum
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Anderton
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Re: Important question still
2018/03/23 18:34:07
(permalink)
A little humor is welcome. 
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spacey
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Re: Important question still
2018/03/23 19:13:33
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Everything that I've purchased and is in my Cakewalk account history will be available to download and activate from my BandLab account after the migration. Confirmed on behalf of Noel and Meng by Karen and scook .
Thanks. All I needed.
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slartabartfast
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Re: Important question still
2018/03/23 21:31:30
(permalink)
☄ Helpfulby marled 2018/03/24 18:18:41
So all is as before, nothing is lost and any problems will be solved. Presumably sometime before the final throes of Ragnarök are completed, it will be clear to all what IP address will actually be accessing our old accounts and serving up downloads and activations. Since this forum has been scheduled for archiving and replacement, clicking on your forum user name at the top of this page will probably not be a shortcut to your account forever. Will https://www.cakewalk.com/My-Account/... still work? Will there be access from the newly created BandLab accounts? Stay tuned. Undisputedly and without question: The availability of online activation makes the magic key to server-less installation unnecessary, at least until the next change of ownership or failure of the current owner. All Cakewalk products, not just the application formerly known as SONAR will still be available and installable as before. btw Thanks to those who maintain and repeatedly post links to the relevant posts by the relevant people. A one post sticky with no replies allowed that covers all of this would serve the same purpose, but might not provide full employment to the cognoscenti who have read and discarded the thousands of irrelevant posts that now obscure the few relevant ones. When such helpful people can constrain their natural inclination to imply that everyone else is lazy, stupid or paranoid, their work is appreciated.
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Bristol_Jonesey
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Re: Important question still
2018/03/23 21:54:42
(permalink)
Karyn
azslow3
PS. Trolling hosts in the serious thread without single off-topic statement. That is where we are...
p.s. The Hosts are users just like everyone else. We have the same information as everyone else. Unlike everyone else we're expected to read just about everything that is posted. Seeing the same questions based on false rumour and speculation asked over and over is very frustrating... Yes we are (mostly) human. No I do not apologise for a feeble attempt at adding a little humour.
I laughed 
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markabernethy
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Re: Important question still
2018/03/24 00:14:55
(permalink)
☄ Helpfulby marled 2018/03/24 18:19:17
Only thing -- I would have been more comforted, after signing up at Bandlab, to have hit a landing page that acknowledged I was a Sonar guy. It looks like a site where you post your own music, not particularly interesting to me.
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SandlinJohn
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Re: Important question still
2018/03/24 01:39:27
(permalink)
Only the final version of SONAR (Artist, Producer and Platinum) and Home Studio require the Authentication servers. If you go to "My Account | My Products" on the Cakewalk.com page, you have access to download all your versions you have registered that were digital delivery. Also on the "My Account | My Products" are the serial numbers and activation codes for all the versions you own - except the final version of SONAR and Home Studio, which use the Authentication Servers. So if you Have SONAR X1, X2, or X3, or Music Creator and earlier Home Studio products the information for your Serial Number and your activation key are in "My Account | My Products" for your login with Cakewalk.com.
I can't tell you how long the information will be there, but as of today, it is still there for my stuff.
Sonar Platinum, Windows 7 Pro 64 bit, Intel NUC micro-workstation with 5th Gen Intel i5-5250U, 16 GB RAM and 1.25 TB Storage, Yamaha MG10XU Mixer USB Interface, Yamaha HPH-MT8 Monitor Headphones, Yamaha MX-49 controller synth
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Karyn
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Re: Important question still
2018/03/24 11:07:44
(permalink)
slartabartfast When such helpful people can constrain their natural inclination to imply that everyone else is lazy, stupid or paranoid, their work is appreciated.
My apologies, that was not my intension.
Mekashi Futo. Get 10% off all Waves plugins.Current DAW. i7-950, Gigabyte EX58-UD5, 12Gb RAM, 1Tb SSD, 2x2Tb HDD, nVidia GTX 260, Antec 1000W psu, Win7 64bit, Studio 192, Digimax FS, KRK RP8G2, Sonar Platinum
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sock monkey
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Re: Important question still
2018/03/24 15:57:23
(permalink)
SandlinJohn
Only the final version of SONAR (Artist, Producer and Platinum) and Home Studio require the Authentication servers. If you go to "My Account | My Products" on the Cakewalk.com page, you have access to download all your versions you have registered that were digital delivery. Also on the "My Account | My Products" are the serial numbers and activation codes for all the versions you own - except the final version of SONAR and Home Studio, which use the Authentication Servers. So if you Have SONAR X1, X2, or X3, or Music Creator and earlier Home Studio products the information for your Serial Number and your activation key are in "My Account | My Products" for your login with Cakewalk.com.
I can't tell you how long the information will be there, but as of today, it is still there for my stuff.
This has been said over and over and over and was just quoted above in this thread. Please read post # 7 by scook. As said somewhere else ,, must be a learning disability happening here. I've don't come here often but it only took a bit of reading in the sticky at the top to see what's happening and I'm pleased as punch! All good stuff. And a free shinny new DAW on it's way. Life is good. Ook!
Cakelab - Sonar X3e Studio Singer Songwriter, Solo Performer, Acoustic Duo and semi pro Sound Monkey.
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Meng
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Re: Important question still
2018/03/24 17:23:25
(permalink)
slartabartfast
Will BandLab be hosting customer purchases of older Cakewalk products on the BandLab site or anywhere else. Currently, if you own many of Cakewalk's instruments effects etc. and not just the application formerly called SONAR, you will need access to the Cakewalk server to activate or download the code in the event that you need to move it to a new machine. Will that access still be available, or will all our old software be useless in the future. The once promised but unspecified method to activate without the Cakewalk servers has apparently disappeared, and was never specifically given for products other than SONAR?
This is a highly complex question and our lack of a direct position is because we are still working through a lot of things here and there is still some way to go before I can give you guys a proper answer that you can hold us accountable for - we're less than 30 days in and transitioning data and other items from a more than 30 year old company, but I assure you we are aware of your concerns and are extremely concerned about it from the perspective of the community even if it is not directly the responsibility of the new company that owns the IP. I really hope this doesn't come across the wrong way - but please understand that there are pros and cons of every deal structure - I will always try to explain as much as I can where able to and it is appropriate to do so. Transparently, our biggest priority right now is on getting the new release out so we can move forward, but once that is in place we will be able to then looking at cleaning up other areas. I hope this makes sense and you guys mostly agree that this is the right priority. My analogy to explain the situation is that we are a family moving house from somewhere we've lived for 30 years. There's a lot to move obviously, but we have the luxury of prioritizing moving into the new house first while some of our things are still in the old house, thus relieving the pressure of moving everything over in one fell swoop and then having to throw away things that don't fit in the new house after the move. The pro of this luxury is that we can then take the time to figure out what can be thrown away, or what needs to be put into a storage container somewhere because it is important to keep but doesn't fit in the new house. It's late here, I hope the above made some sense.
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Wookiee
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Re: Important question still
2018/03/24 17:42:45
(permalink)
Thanks for this Meng and you analogy makes sense to this furry alien.
Life is not about waiting for the storm to pass, it's about learning to dance in the rain.
Karma has a way of finding its own way home.
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Audioicon
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Re: Important question still
2018/03/24 17:45:30
(permalink)
meng
slartabartfast
Will BandLab be hosting customer purchases of older Cakewalk products on the BandLab site or anywhere else. Currently, if you own many of Cakewalk's instruments effects etc. and not just the application formerly called SONAR, you will need access to the Cakewalk server to activate or download the code in the event that you need to move it to a new machine. Will that access still be available, or will all our old software be useless in the future. The once promised but unspecified method to activate without the Cakewalk servers has apparently disappeared, and was never specifically given for products other than SONAR?
This is a highly complex question and our lack of a direct position is because we are still working through a lot of things here and there is still some way to go before I can give you guys a proper answer that you can hold us accountable for - we're less than 30 days in and transitioning data and other items from a more than 30 year old company, but I assure you we are aware of your concerns and are extremely concerned about it from the perspective of the community even if it is not directly the responsibility of the new company that owns the IP.
I really hope this doesn't come across the wrong way - but please understand that there are pros and cons of every deal structure - I will always try to explain as much as I can where able to and it is appropriate to do so.
Transparently, our biggest priority right now is on getting the new release out so we can move forward, but once that is in place we will be able to then looking at cleaning up other areas. I hope this makes sense and you guys mostly agree that this is the right priority.
My analogy to explain the situation is that we are a family moving house from somewhere we've lived for 30 years.
There's a lot to move obviously, but we have the luxury of prioritizing moving into the new house first while some of our things are still in the old house, thus relieving the pressure of moving everything over in one fell swoop and then having to throw away things that don't fit in the new house after the move. The pro of this luxury is that we can then take the time to figure out what can be thrown away, or what needs to be put into a storage container somewhere because it is important to keep but doesn't fit in the new house.
It's late here, I hope the above made some sense.
It's that simple . Are we clear? Kaffee: Yes, sir. Jessup: Are we clear?! Kaffee: Crystal. Few Good Men.
Checkout my new song: Playing on YouTube: EUPHORIA.
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