AnsweredIs Technical Support Dead?

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pwalpwal
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Re: Is Technical Support Dead? 2016/11/05 07:48:33 (permalink)
monusharun... then the support person I was dealing with said he had to pass on my problem to someone else, maybe it went beyond his level of expertise.  After that, no news, nothing in the mail, no support!




did you email the original support person telling them this? did you ask the name of the someone else?

just a sec

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monusharun
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Re: Is Technical Support Dead? 2016/11/05 10:50:57 (permalink)
Hi Sanderxpander, yes, I have been down that route already.  I have been getting assistance in another area of this forum
http://forum.cakewalk.com/Installation-difficulties-with-SONAR-Platinum-m3502554.aspx#3508655
Thanks.

Ananth Kumar
Dell XPS Intel i7 CPU 920 @2.67GHz 9GB RAM Win 10 Home x64 M-Audio Profire 610 Firewire A-300PRO keyboard controller SONAR Platinum ZTA2+ DPro Rapture various guitars & effects

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