Just got this mail - "SONAR X2 Producer customer satisfaction survey - New Tech Tips"

Take the time and do it!
It's the best chance we've had for a long time to tell CW what we want!
 
Just thought I'd post it here to make sure people that don't check their mail very often get notified. :)

Thanks Loptec- it works!

Thanks.

Yep have to agree with scook. I don't believe it was meant for the general public by the questions it asked.
 

Good for you. What does that have to do with this? What does Brandon have to do with it? He does not work for Cakewalk. You might have been a Cakewalk customer but the survey is not about that is it? You would not know because you did not get the email did you?

Andrew Rossa [Cakewalk]
The survey is meant for owners of X2 Producer.

Maybe you will confirm my explaination of why every registered user of X2 Producer didn't receive the survey.
If the "store account" email address that can't be updated isn't the reason then what is?

Andrew Rossa [Cakewalk]
The survey is meant for owners of X2 Producer.

 
Yes, in the comments section I opined that this was short sighted of Cakewalk to source it's feed back from a small data set and I suggested that Cakewalk endeavor to locate some of the people who have declined to purchase its latest offering to see why that is.
 
I hope, perhaps, that someone reading the survey comments will choose not to ignore that sort of suggestion the way it is ignored here at the forum.
 
I'm looking forward to an improved SONAR in the near future.
 
all the very best,
mike

Any other company would be happy if their customers wanted to fill the survey and publish the link. Anyway, if it was meant only for Producer owner,  does it means that I am the second quality costumer? What if am I potential Producer owner? 

mike_mccue

Andrew Rossa [Cakewalk]
The survey is meant for owners of X2 Producer.

 Yes, in the comments section I opined that this was short sighted of Cakewalk to source it's feed back from a small data set and I suggested that Cakewalk endeavor to locate some of the people who have declined to purchase its latest offering to see why that is. I hope, perhaps, that someone reading the survey comments will choose not to ignore that sort of suggestion the way it is ignored here at the forum. I'm looking forward to an improved SONAR in the near future. all the very best,mike

So we should ask people who don't own SONAR X2, how their experience with SONAR X2 has been. Yep, that makes a lot of sense. Small data sample? Who told you that? The amount of misinformation you spread is alarming. And instead I should solicit a few of the people who declined to purchase? And base decisions about X2 on that? And of course that's not a small data set there.

ekral
Any other company would be happy if their customers wanted to fill the survey and publish the link. Anyway, if it was meant only for Producer owner,  does it means that I am the second quality costumer? What if am I potential Producer owner? 

Of course you are not second quality. But please understand that the survey is for people who own it and relates to specific experiences of owners.

scook

Andrew Rossa [Cakewalk]
The survey is meant for owners of X2 Producer.

It is rough when the admin double post :)

Haha. That was my own fault for being impatient.

Andrew Rossa [Cakewalk]

scook

Andrew Rossa [Cakewalk]
The survey is meant for owners of X2 Producer.

It is rough when the admin double post :)

Haha. That was my own fault for being impatient.

Understandably so, I can see the image in my mind.

I have filled the survey and just marked N/A the features that I do not have. But it would be great to send the simplified survey simultaneously to all Sonar X2 owners.

Keeripes. Maybe they are trying to figure out what areas of X2 need the most attention in regards to the next patch. In that case as someone who actually owns and likes X2 I wouldn't want rabble rousers, malcontents and trolls skewing the results. Not specifically calling anyone here those things but the internet is full of that type and if the survey was made public they could sabotage the efforts being made by the bakers.
 
Seriously, calm down. There is the feature request and problem reporter avenues to air your grievances and make suggestions. We paid for X2 therefore our input is more insightful and relevant. Want to fill out the survey? Buy the product.