The reason it does not yet belong in the Problem Reports forum is that the problem reports forum is for issues that have been found to be verified problems by Cakewalk, so at this point with this, it seems to be a matter of getting things configured properly.
This is the description under the Problem Reports forum link: "A place to document verified problem reports regarding the use of Cakewalk products".
This thread does not at this point fall under the criteria for belonging in the Problem Reports forum - per the Cakewalk criteria for what goes into that forum.
It will get looked at and hopefully resolved here - this is a great forum for these kinds of issues/questions.
It's coming up on 2:45 in the morning here, so I am off to snooze, but I will look for this post and jump in, if needed, as soon as I wake up in a few hours - around 7:00 or so. :)
Bob Bone