• SONAR
  • (Solved) REmatrix Solo not showing in Platinum ProChannel (p.3)
2015/01/29 07:43:11
aidanodr
Hey Sylent,
 
A bit of a search on the interweb thing :D

http://forum.cakewalk.com/Z3ta-plugin-problem-m1610159.aspx
 
This one talks about permissions on folders:

http://www.kvraudio.com/forum/viewtopic.php?t=380543
 
other items if you search with - cakewalk the failure point was reported as: main call
 
 
2015/01/29 18:25:01
sylent
Hey aidanodr,
I had seen the first link, but no doubles or conflicts with other plugs that I could find.
And as far as the second link, I have checked permissions to assure system could control, but rechecked just now anyway.
I'm still searching and trying tweaks, but would rather have a guitar in my paws instead of the mouse lol.
Thanks
 
Yes Dave, you are right.
I contacted support Monday but no reply yet.
I figured I'd give them time to look based on the info I sent, but I'll have to call tomorrow now that I may have the time with no meetings on the books.
Relaying things better typed, like reg keys etc.,  along with reboots, scans etc., can be a pain and I figured it was something simple and I'd figure it out by now... etc.
 
Thanks guys, I appreciate all the effort!
 
 
 
2015/01/29 19:27:50
dwardzala
To be fair they have had a "bit" of a weather problem there this week.  I'm sure they'll get back to you soon.
2015/01/29 19:56:21
sylent
dwardzala
To be fair they have had a "bit" of a weather problem there this week.  I'm sure they'll get back to you soon.


Oh yes sir lol.
Between the weather, version launch, and the licensing changes I'm sure they are neck deep in more than snow. lol
I'm usually tier 2 or 3 at least before I even contact support, and it's usually just some little thing I missed.
In this case I'm pretty sure it's a registry issue with paths and incomplete uninstalls, but I can't seem to find it.
 
So now I'm uninstalling all cakewalk and everything else that uses shared vst paths, and will reinstall Platinum alone against my will.
Hopefully I can find a good dependable reg cleaner (edit: for other crap, not sonar) .. ccleaner isn't always thorough or specific enough.
 
I just flattened this machine about 6 weeks ago... wish I would have waited lol.
 
Thanks Dave!!!
 
 
 
2015/01/29 22:13:10
dwardzala
Good luck - I know what a pain it is.  When you get it sorted, please post the solution so that the next person (and there always seems to be a next person) will know what to do (even if it is call support directly.)
2015/01/30 01:24:57
sylent
Yea I'm still down and out, but as soon as I get it solved I'll post.
 
Thanks again Dave!
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