• SONAR
  • Please read before you purchase SONAR (p.13)
2015/01/28 16:43:44
dwardzala
Yes, select Sonar Platinum (highlight it) and on the right, you should see launch.
2015/01/28 19:25:29
cpkoch
The problem  has been resolved.  The source of the problem occupies  the same category as the following quote attributed to Robert McCloskey  ... “I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant.”  It all has to do with the term"Welcome to the Cakewalk Command Center" 
 
As did many, I received that welcome. My "understanding of what I thought it said" was that I had entered the site called Cakewalk Command Center.  It was accompanied on the left by a list of software  that one gets packaged with Platinum.  Sonar Platinum was highlighted with a green button!  To the right of that green button and the list that followed ...  right below the paragraph heading "Get Started with Cakewalk Command Center"  ... were the options to Download or Watch Video.  The way I "read" it was that I could download Sonar Platinum! What was "meant"  was that I had the option to Download the Cakewalk Command Center package or watch a video describing it.  Since I had already downloaded Sonar Platinum and watched its promotional video I simply gave no thought to downloading or watching another promotional video.  In other words "Why bother?  I'm already in the Command Center site".  Finally after getting feedback from you  folks, I figured there must be something more to the CC than what I had been looking at. I decided to read closely, the "Getting started" message.  I finally realized what was meant by the bakers and found the correct Command Center. Of course, everything worked swimmingly from there on out! The whole issue, however, could have been avoided by simply making the "Download" option read "Download Command Center Here"  or "Download CCC" or  making really simple ... "Download CC"
 
I know that the instructions were there all along but I, and I am sure many others,  tend to only quickly glance at stuff that appears to be irrelevant. Bottom line in this long winded epistle is a plea for ensuring that nebulous instructions don't make it past the quality control folks.  I assume that Cakewalk has such a group! 
2015/01/28 20:06:55
wruess
Trying to 'Upgrade' (for $149 upfront)....  My cart shows MSRP, even tho I'm logged in.  Still shows MSRP after I enter credit card information.  Hesitate to click the 'Buy Now' button with that price showing in my cart.  According to the original post on this thread, I'm supposed to see the Upgrade price.  What gives?
 
2015/01/30 11:44:40
Muskee
Pre-ordered dvd box set Sonar Platinum from Sweetwater this morning For $149 usd. I have since received a call from a Sweetwater rep stating that the box set of DVDs will ship next week. I'm assuming that the serial number will ship with the set.. and all I'll need to do is install and register it and it will then show up in the sso or command center?
2015/01/30 12:18:15
scook
I do not believe the box will contain DVDs see http://forum.cakewalk.com/FindPost/3156796
2015/01/30 12:51:21
Muskee
Hmmn.. Wonder why Sweetwater makes the distinction between "Download" and "Boxed" versions.. and during check out, one has several options for delivery.. free standard fedex, 2 day fedex, Overnight +/-$35 shipping, UPS..
Guess they haven't a clue of what's in the box. Kinda dumb to wait a week for the same download version plus a potential shipping expense. Guess it'll include owner's manual/shortcut key combos.. oh well. Hope I don't miss out on "free" updates while I wait.. :-P
 
UPDATE.. Called Sweetwater rep.. verified "boxed" version is most likely the same as the "download" version except for some paperwork/flyers and such.. with a week delay in receiving the download info/stuff.. so I converted my order to "download" version. Now I'm Platinum! Trying to figure out the AD2 producer bundle and whether or not I should install it over my existing AD2 full version to collect an additional 3 ADpaks.. (I currently own all but 4 of the ADpaks).. will I create issues with my current install?
2015/01/30 19:39:16
subtlearts
My understanding is that no, there will be no conflict, it will simply give you 3 more items from each category that will add to your existing collection. It's exactly the same as buying another Producer Pack, which you could do if you wanted to. But now you don't have to. Yay!
2015/01/30 19:55:39
sylent
All you need to do is register the new code with XLN and the packs are added to your account.
When you open the XLN installer it will allow you to choose your new ones.
 
No need to reinstall AD2, just the numbers.
 
 
2015/01/30 21:56:38
Xenophile
Hoping to upgrade to Sonar Platinum from Sonar X2 Producer, but my newfangled account doesn't show any of the 20 years worth of Cakewalk products that I've purchased, and there doesn't seem to be any way for me to add them using serial numbers / email addresses.  I've emailed Customer Support a couple of times now... still no response.  Frustrated long-time customer here.
2015/01/30 23:01:02
sylent
Xenophile
Hoping to upgrade to Sonar Platinum from Sonar X2 Producer, but my newfangled account doesn't show any of the 20 years worth of Cakewalk products that I've purchased, and there doesn't seem to be any way for me to add them using serial numbers / email addresses.  I've emailed Customer Support a couple of times now... still no response.  Frustrated long-time customer here.


I know it's asking a lot, but others have had the same issue, myself included, and it was resolved easily... but the company is in Boston, and under record snow storms, with patience they will get it resolved I'm sure.
 
And, going from X2 to Platinum, I think you'll be happy with the upgrade.
 
Good luck man!
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