• SONAR
  • Please read before you purchase SONAR (p.15)
2015/02/01 19:02:55
sylent
I don't look at that 20% as "fees".... I see it as a "discount" for paying all at once. lol
Marketing 101
 
Thanks Karyn!
2015/02/01 19:06:10
Karyn
sylent
I don't look at that 20% as "fees".... I see it as a "discount" for paying all at once. lol
Marketing 101
 
Thanks Karyn!


I must admit I agree, but the official price is the one-off price.
2015/02/01 19:41:48
sylent
Karyn
sylent
I don't look at that 20% as "fees".... I see it as a "discount" for paying all at once. lol
Marketing 101
 
Thanks Karyn!


I must admit I agree, but the official price is the one-off price.


Awe, yes indeed!
I do see your point now, which would perhaps explain the "membership".... dues are still better than fees.
And then you still get a discount for paying all at once! LOL
That's how I'd spin it. lol
 
Hope you're having a great day! :)
2015/02/02 06:53:25
johnkeel
Bought Sonar Professional! Monthly subscription was a great idea, thank you Cakewalk!
2015/02/02 13:01:09
liamflanagan
Andrew Rossa [Cakewalk]
Hi-
 
SONAR will be going on sale later this month and wanted to just share some tips to make sure your upgrade experience is awesome.
 
1) If you haven't signed up for an Single Sign On Account (SSO), please do so before you buy. You can go to:
 
https://www.cakewalk.com/my-account
 
You will be asked to create an account if you haven't done that yet. Please use the same email that was used to purchase your product at the Cakewalk Store or that was used to register your product. Once you have created an account, you should see all your purchases listed under the "Products" tab.
 
2) The first time you visit the Cakewalk Store (shop.cakewalk.com), you will see the price listed as MSRP. That means it's the full price. Don't be scared. Click "Buy Now" and you will be asked to login. Once you do this, you will automatically see your upgrade price reflected in the cart. This is one of the cool new features of the store. No more searching for the right upgrade path, we give it you automatically. And once you are logged in, you'll always see the lowest price for all products (like an upgrade to Z3TA+ 2 for SONAR Platinum customers). You can see if you are logged in at the top right of your browser window on the Store (right below the search button and language selector).
 
3) Once you complete the purchase of SONAR, you will see a link to download Command Center (https://www.cakewalk.com/Command-Center). Once you download Command Center, you will be asked to login. After you login, you'll magically see all your products in your account. You can start installing your products. Download times are quick and no need to enter serial numbers. This is also another cool feature that will make the process painless for customers. 
 
I'll leave this thread open for any questions or concerns. 
 
Thanks!
 
 
 
 




Hello Andrew/Cakewalk Staff,
 
As I previously posted in the Introducing the new SONAR: New lineup, new features, plus membership thread I haven't been able to purchase Platinum at the upgrade price. After seeing the above post today I tried to follow the instructions and they didn't work I now have an order at the full price awaiting payment. I'm not happy about this and want it sorted out. However, being in the U.K. I haven't called before now as I don't want to get a huge bill for the call. Will I get a huge bill if I call to sort this out? In addition I can't help directly via e-mail as I can't access my X3 serial no. via My Account.
 
Could you please help me?
 
Thank you
 
Liam
2015/02/02 16:40:24
Jeff M.
Your Ser # can be found in X3 under Help, then About Sonar...
2015/02/07 09:54:23
NickB
Ryan Munnis [Cakewalk]
scook
Your existing products will not show up in C3. Using C3 starts with SONAR Artist/Professional/Platinum.


As Scook said. We built Cakewalk Command Center for products moving forward. We've been referring to them as "Connected Products" (more so just because I haven't come up with a better name myself yet ;) )




I purchased and installed Sonar Platinum from Cakewalk Command Center yesterday and I am little puzzled about the behavior of Cakewalk Command Center with regard to Rapture, Dimension Pro and Melodyne. 
 
Here's my situation:
  • Before purchasing Sonar Platinum, I already owned Rapture, Dimension Pro and Melodyne.
  • As I already owned these products, I chose not to install them again using Cakewalk Command Center
  • Loading an existing project, shows that Sonar Platinum has detected these already installed products and they play as expected (at least at a quick listen all seems fine).
Here's the reason for my confusion:
  • Although Sonar Platinum has found and is able to use the previously installed products (Rapture, Dim Pro, Melodyne), Cakewalk Command Center still shows them as uninstalled (red bullet to the left of them in CCC).
This looks like a bug in Cakewalk Command Center.  If Sonar Platinum can find them, why can't Cakewalk Command Center find them and then manage them properly? 
 
Is this something that will be fixed in a future version of Sonar? 
 
Nick
2015/02/07 11:21:47
scook
Command Center does not interrogate the PC for products already installed. It relies on data stored in the Command Center folders about what it has installed.
 
SONAR knows about installed products because it relies on the VST scanner to build an inventory of installed products based on the VST scan path provided.
 
The DimPro and Rapture packages have not changed in years. I would expect additions would show up as extra packages much like the extra content of the past. Similar to the Content Club if you had X2.
 
Melodyne relies on Celemony for updates. The program handles updates differently than Cakewalk products. The update tool is built into the Melodyne software itself
 
That said, this is the initial release of Command Center.
 
 
2015/02/07 12:24:26
NickB
scook
That said, this is the initial release of Command Center.
 



Hi Steve,
 
Thanks for the info'.  It confirms what I suspected.
 
Here's hoping that Command Center will be improved in the future, as the failings I pointed out appear to be quite fixable, especially with respect to Rapture and Dim-Pro.  (If Sonar can detect it.... or if registry entries were examined, or...)
 
As far as Melodyne, it could be treated in a fashion that would detect what version is already installed and reflect that in its display (colored bullet) and could suggest upgrading using Melodyne's method if it noted the installed version was out dated.
 
I like the addition of Command Center!  Keep the improvements coming!
 
Nick
2015/02/07 23:31:11
musicroom
I started with the monthly subscription for Sonar Platinum and tonight purchased the full upgrade. I wish to cancel the monthly subscription once I receive my download authorization from AudioDeluxe.
 
1) How to cancel the monthly subscription?
2) Do I need to uninstall Platinum and then download / re-install?
 
 
Thank You for any tips on how to do this
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