[Fixed in X3e] Mouse wheel zoom stops working

Hi, I'm currently in touch with tech support regarding the following mouse wheel zoom issue. Since they couldn't recreate it, I'm wondering if I'm the only one who's experiencing it.
If you don't mind, please follow these steps and tell me the result.

1. In the Track View, go to Options > Mouse Wheel Zoom Options.
2. On the Mouse Wheel Zoom Options dialog box that opens, make sure 'At Cursor' is selected for all options and "Simultaneous Horizontal and Vertical Zoom" is unchecked.
3. Hold ALT and scroll the mouse wheel inside the Clips pane. The view is zoomed in/out both vertically (only the track that currently has the mouse cursor) and horizontally. I believe this is the default behavior.
4. Next, do the same (hold ALT and scroll the mouse wheel) on the Time Ruler. This time, the view is only zoomed in/out horizontally, as intended.
5. Go back to the inside of the Clips pane and do Step 3 again. In my case, the zoom feature stops working.

If I reopen the project, it starts working again. But once I do the ALT-scroll on the Time Ruler, it stops working.
This happens in any project (I checked it with the Normal template, too).

I appreciate your cooperation.

I've noticed that the zoom feature stops working after a while in the track area and I can only zoom when in the timeline area.  Nothing seems to fix the bug until I exit and re-enter the app.  

I never figured out the pattern that causes the bug but I will try out your steps later to see if that causes it.  Kind of annoying but I've just learned to do the zooming over the timeline or, if it really gets to me, by exiting the app.  This seems to be a new issue that started with X2.

Sorry I cant test the issue at the moment but I felt I should mention this before I forget: I had a zooming issue in Sound Forge and the solution was a different mouse. Zooming with a wireless Microsoft Mouse didn't work (apparently a known issue). I got a nice wireless Logitech for $30 and it works perfectly. It also fixed an audio issue I was having! 

So I suggest trying a different mouse first. You never know!

Scott

jimst57


Comfirmed here.
 
Once I move the mouse into the ruler area, and use the wheel to zoom, it won't zoom in the clip area.
 

I captured the behavior and sent it to tech support (haven't received reply yet), but now I'm very sure this is a bug. Thanks for confirming it. :)


@scotteh: Thanks for the reply. If the mouse-scroll didn't work from the very beginning, that would've been a possibility.

neirbod
Reviving this old thread as I have experienced the same issue in X3c.  Was there any response from Cakewalk?  Hopefully it will be fixed soon.

 
The bug was confirmed by Dan on April 9. I contacted support in October to check their progress, and Ryan confirmed the issue is still unsolved but it's definitely logged in their internal tracking system.

Before Gibson took over and Sonar X3 came out there were a lot of issues with Cake. Even Cake admits this.
Frankly anything before X3 should be forgotten about (and I don't want to bring back suppressed memories) and we should all start anew.
What is encouraging is since X3 we have had tons of bugs fixed and three patches out, and they seem to turning every more transparent and communicative.
So I have every confidence then that Cake will sort this out for X3D or X3E patch.... BTW just my opinion based on no more than hunch..
 
Cheers...

another one for the known issues list

I can reproduce the original post in X3D and have logged it under CWBRN-22811, let's hope it doesn't get withdrawn again...

Jlien X
Hi, I'm currently in touch with tech support regarding the following mouse wheel zoom issue. Since they couldn't recreate it, I'm wondering if I'm the only one who's experiencing it.
If you don't mind, please follow these steps and tell me the result.

1. In the Track View, go to Options > Mouse Wheel Zoom Options.
2. On the Mouse Wheel Zoom Options dialog box that opens, make sure 'At Cursor' is selected for all options and "Simultaneous Horizontal and Vertical Zoom" is unchecked.
3. Hold ALT and scroll the mouse wheel inside the Clips pane. The view is zoomed in/out both vertically (only the track that currently has the mouse cursor) and horizontally. I believe this is the default behavior.
4. Next, do the same (hold ALT and scroll the mouse wheel) on the Time Ruler. This time, the view is only zoomed in/out horizontally, as intended.
5. Go back to the inside of the Clips pane and do Step 3 again. In my case, the zoom feature stops working.

If I reopen the project, it starts working again. But once I do the ALT-scroll on the Time Ruler, it stops working.
This happens in any project (I checked it with the Normal template, too).

I appreciate your cooperation.

I can confirm some of this bug, but not all...
 
when I set all at cursoe and unselect Simultaneous, I get vertical zoom scrolling inside the clip...
I get no scrolling at all when I try to use alt-scroll on the timeline
 
So far, it hasn't stopped working if I never try to do the timeline scroll, but once I attempt the scroll on the timeline I must re-open the project to get it to work again...
 
Keni
 

Just got an email from the problem report I submitted about this (CWBRN-22192).  It is officially "under investigation" at CW.

The issue is now fixed by the X3e patch. Thank you bakers!

.

Well there's no other way to check that a documented fix is actually fixed. It's really helpful when documenting which bugs are still outstanding, and I suspect helpful to people who have experiencing the issue knowing their issue is fixed. Just tying up loose ends. Don't worry by the time we get to X3G there will be less of these threads .

If you don't like it then please just ignore. We are trying to work out what is actually fixed and what isn't... And see if there are any new bugs along the way. Judging by what the bakers fixed in X3E I think this has proven to be a useful contribution. It's time consuming enough already without hurdles being introduced. Why not give us a hand rather than poo poo our efforts on the sidelines or maybe just let us be and get on with the work rather than attempt (dare I say it) to police these forums and make life even harder for us. If you won't support what I'm doing at least please do not attempt to stop what I'm doing :) I'm sorry it is an inconvenience.

Others have stated elsewhere they are enjoying reading the good news stories so it just proves you can't please everybody.