mudgel
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Mugs and T-Shirts
Has anyone received notification from BandLab about their choices for mug and T-Shirt orders?
I placed my order on April 6th and haven’t heard a thing. Mind you they haven’t debited my credit card either. Very strange.
I sent BandLab an email on the 21st and no reply.
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iamjcole
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Re: Mugs and T-Shirts
2018/04/29 06:40:34
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Hi Mudgel, my name is Jeremy and I'm sorry for any trouble or frustration and thank you again for your donation. We sent you an email when we received the donation and I just sent you another now. Please check your spam folder and let me know if you got the email this time. Thanks!
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Frank Harvey
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Re: Mugs and T-Shirts
2018/04/29 06:59:45
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WOW...........
Hi Jeremy.....so impressed !!!
Rapid response.....................and on a weekend too.
Only serves as a strong indicator that the Bandlab Team is working round the clock.......one eye on the
software projects and apparently, the other on this forum ........;) LOL
...BUT Nice to know.
Cheers.....Frank in OZ
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Phoen1xPJ
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Re: Mugs and T-Shirts
2018/04/29 10:01:42
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Yours With a Song, Phoen1x Wayfarer Station Micro Studio including:*new* Cakewalk by BandLabIntel Core i5 quad core 3.10 GHzASUStek P8B75-M mobo32 GB Mushkin Blackline RAMNVidia GeForce 210 1 GB vid card(2) 1 TB HD & (1) 500 GB HD*new* Win 10 Pro 64 bitEcho Layla 24 PCI audio interface (faster than USB!)Tascam US-224 control surface (with jog/shuttle wheel, impossible to find elsewhere)MIDIMan 2X2 MIDI interface...not bleeding edge but vintage rockin' http://verticalalignment.rocks/
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mudgel
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Re: Mugs and T-Shirts
2018/04/29 10:05:44
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☄ Helpfulby backwoods 2018/05/01 08:29:39
I did receive an email as acknowledgement of my donation. That email suggested that BandLab would be in touch soon to sort out choices.
That was the day after my donation which was made on April 6th, 3 weeks ago. No update since other than a post by Meng in a thread where I commented stating it would take a couple of weeks. Again still no update.
On the 21st I sent a general enquiry to BandLab to see if there was any updated information. That email has not been answered.
Jeremy has emailed me in response to this thread (thank you) but there is still no answer to my question regarding a time line for making our choices. And that’s not even taking into consideration, fulfilling the orders and delivery world wide.
Rest assured I don’t want to stir up trouble; I’m just after information.
.
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fireberd
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Re: Mugs and T-Shirts
2018/04/29 10:32:16
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I have received several e-mails since my donation. The last one was to select what I wanted. That was at least a week ago. I don't know if its been shipped or how long it will take. I assume coming from Hong Kong.
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iamjcole
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Re: Mugs and T-Shirts
2018/04/29 12:17:12
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☄ Helpfulby RSMCGUITAR 2018/05/07 21:45:37
Thanks all. I'm sorry, Mike. You're right, we could have been more in touch with updates. I wrote you back again and I'm sorry, but I can't seem to find any other emails from you other than the thread we're currently actively responding to now.
As I mentioned in my email response, we reached out to a bunch of people who donated to the mug reward level on Friday. We'll be reaching out to everyone in the upcoming week or two. It's taken time due to the amazing response, but also to source the rewards. I'm sorry, we could have been more in touch and I apologize for the frustration.
And I don't think anyone is trying to start trouble! If I wrote an email and didn't get a response, I'd get fired up and look for another channel to communicate. It worked, so, well done, sir!
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mudgel
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Re: Mugs and T-Shirts
2018/04/29 13:21:28
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My not starting trouble was just a general comment not directed at you Jeremy. Thanks for getting back and sorting out the missed email issue. Look forward to making my picks very soon.
Glad to hear that the process of getting back to people and sorting out their choices has commenced.
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danbottomburp
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Re: Mugs and T-Shirts
2018/04/29 13:42:19
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Frank Harvey
WOW...........
Hi Jeremy.....so impressed !!!
Rapid response.....................and on a weekend too.
Only serves as a strong indicator that the Bandlab Team is working round the clock.......one eye on the
software projects and apparently, the other on this forum ........;) LOL
...BUT Nice to know.
Cheers.....Frank in OZ
Little things/little minds and all that “Strong indicator “ haha ,thanks for the laugh
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DeeringAmps
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Re: Mugs and T-Shirts
2018/04/29 13:52:46
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☄ Helpfulby FCCfirstclass 2018/04/29 15:58:15
^ Really?
My experience so far is that BandLab is working VERY hard to make Cakewalk a continued success!
I'm actually extremely happy so see that the response has been "amazing"!
Loving my experience with BandLab!!!
T
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danbottomburp
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Re: Mugs and T-Shirts
2018/04/29 16:14:28
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DeeringAmps
^ Really?
My experience so far is that BandLab is working VERY hard to make Cakewalk a continued success!
I'm actually extremely happy so see that the response has been "amazing"!
Loving my experience with BandLab!!!
T
Well mine isn’t so good ,the bandlab assistant offered no option to install things to the users chosen path ,it also added a startup entry without asking ,it then crashed when trying to install this latest update If they were indeed working around the clock it certainly isn’t on the assistant This is 2018 ,only crappy ,dodgy software of years gone by created a startup entry without allowing the user to decide if this is what they want And it was only when many many people complained about it did bandlab do something about it ,next thing they’ll be adding all the cloud based crap baked into cakewalk/sonar and that’s the day I uninstall it completely ,it’s become redundant anyway as I use studio one and reaper over cakewalk/sonar now. If you’re happy for software to do whatever it likes once downloaded then fair enough but I’m not .its basic to offer install paths and whether something runs at startup or not ,without the user having to take extra measures to prevent it .
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mudgel
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Re: Mugs and T-Shirts
2018/04/30 03:33:31
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☄ Helpfulby RSMCGUITAR 2018/05/07 21:46:39
danbottomburp
DeeringAmps
^ Really?
My experience so far is that BandLab is working VERY hard to make Cakewalk a continued success!
I'm actually extremely happy so see that the response has been "amazing"!
Loving my experience with BandLab!!!
T
Well mine isn’t so good ,the bandlab assistant offered no option to install things to the users chosen path ,it also added a startup entry without asking ,it then crashed when trying to install this latest update
If they were indeed working around the clock it certainly isn’t on the assistant
This is 2018 ,only crappy ,dodgy software of years gone by created a startup entry without allowing the user to decide if this is what they want
And it was only when many many people complained about it did bandlab do something about it ,next thing they’ll be adding all the cloud based crap baked into cakewalk/sonar and that’s the day I uninstall it completely ,it’s become redundant anyway as I use studio one and reaper over cakewalk/sonar now.
If you’re happy for software to do whatever it likes once downloaded then fair enough but I’m not .its basic to offer install paths and whether something runs at startup or not ,without the user having to take extra measures to prevent it .
Please don’t hijack this thread. If you have specific complaints about BandLab Assistant start your own thread as it is not related to Mugs and T-Shirts.
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Frank Harvey
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Re: Mugs and T-Shirts
2018/04/30 08:29:23
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Ya Hit It For A Six Mike :)
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Pragi
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Re: Mugs and T-Shirts
2018/04/30 08:53:34
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Good to read that the mugs are soon delivered. More interesting to me that the first Cakewalk by Bandlab version is now ready for to take off. Best wishes for the start up. P.S. The coffee mug will be a big step forward for my music production workflow . 
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Frank Harvey
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Re: Mugs and T-Shirts
2018/04/30 10:08:24
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☄ Helpfulby Pragi 2018/04/30 21:03:07
Pragi
Good to read that the mugs are soon delivered.
More interesting to me that the first Cakewalk by Bandlab version
is now ready for to take off.
Best wishes for the start up.
P.S.
The coffee mug will be a big step forward for my music production workflow .
+ 1 Mugs................and don't we love our mugs?........... (ie: Containing Coffee,Tea,Ovaltine,Cocoa,Milo,Bonox, kava etc )... Are Always Brilliant Inspiration....and A Big Step Forward esp.... late at night (or early in the morning) when the ' other ' dudes find it necessary to sleep ! Creative people cant sleep ! Cheers Frank :)
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danbottomburp
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Re: Mugs and T-Shirts
2018/04/30 15:25:49
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mudgel
danbottomburp
DeeringAmps
^ Really?
My experience so far is that BandLab is working VERY hard to make Cakewalk a continued success!
I'm actually extremely happy so see that the response has been "amazing"!
Loving my experience with BandLab!!!
Well mine isn’t so good ,the bandlab assistant offered no option to install things to the users chosen path ,it also added a startup entry without asking ,it then crashed when trying to install this latest update
If they were indeed working around the clock it certainly isn’t on the assistant
This is 2018 ,only crappy ,dodgy software of years gone by created a startup entry without allowing the user to decide if this is what they want
And it was only when many many people complained about it did bandlab do something about it ,next thing they’ll be adding all the cloud based crap baked into cakewalk/sonar and that’s the day I uninstall it completely ,it’s become redundant anyway as I use studio one and reaper over cakewalk/sonar now.
If you’re happy for software to do whatever it likes once downloaded then fair enough but I’m not .its basic to offer install paths and whether something runs at startup or not ,without the user having to take extra measures to prevent it .
Please don’t hijack this thread. If you have specific complaints about BandLab Assistant start your own thread as it is not related to Mugs and T-Shirts.
Please don’t tell me what I can and cannot do,lets leave that to the moderators ,if we leave it to any “random” person with no experience the forum will end up a mess. Thanks for listening
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Pragi
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Re: Mugs and T-Shirts
2018/04/30 21:16:32
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What do you call sad coffee?"
Despresso.
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FCCfirstclass
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Re: Mugs and T-Shirts
2018/04/30 21:21:12
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Pragi
What do you call sad coffee?"
Despresso.
Ouch! BTW I was notified on Fri to pick my mug of choice.
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Karyn
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Re: Mugs and T-Shirts
2018/04/30 21:35:14
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☄ Helpfulby Ham N Egz 2018/05/07 15:07:07
danbottomburp
mudgel
Please don’t hijack this thread. If you have specific complaints about BandLab Assistant start your own thread as it is not related to Mugs and T-Shirts.
Please don’t tell me what I can and cannot do,lets leave that to the moderators ,if we leave it to any “random” person with no experience the forum will end up a mess.
Thanks for listening
One topic per thread please, this thread is about Mugs and T-Shirts and other rewards.
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mudgel
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Re: Mugs and T-Shirts
2018/05/01 04:30:08
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Thanks Karyn. It’s moments like this I wish my Moderator status carried over from the Software Forum.
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backwoods
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Re: Mugs and T-Shirts
2018/05/01 08:28:35
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I bought the 199 pack and have had no reply. edit : that was weeks ago and time bandlab sorted !t out edit#2: they got back to me yesterday asking which options I wanted. Thanks
post edited by backwoods - 2018/05/05 03:43:42
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wetdentist
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Re: Mugs and T-Shirts
2018/05/01 13:16:50
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will mugs and shirts ever be made for sale? that would be cool
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mudgel
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Re: Mugs and T-Shirts
2018/05/02 06:30:46
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backwoods
I bought the 199 pack and have had no reply.
edit : that was weeks ago and time bandlab sorted !t out
I was getting a bit antsy that’s why I started this thread, but from what I was told it seems like they started contacting people last week. I was assured it won’t be long now. I understand they had to organise suppliers etc but surely getting their orders sorted out could be done independently of that process. Have you been debited any funds for payment of your order? I haven’t yet.
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jamesg1213
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Re: Mugs and T-Shirts
2018/05/02 07:58:01
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☄ Helpfulby RSMCGUITAR 2018/05/07 21:47:54
Perhaps they're waiting to see how many requests for mugs and T-shirts they get before placing an order with a supplier.
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FCCfirstclass
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Re: Mugs and T-Shirts
2018/05/02 12:39:09
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Just notified that my mug is being shipped. Yea!
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fireberd
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Re: Mugs and T-Shirts
2018/05/05 12:30:50
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No shipping notice for my "rewards".
But, I got a satisfaction survey for my "support ticket" (the acknowledgement from BandLab of my "donation" and the associated e-mails asking me which shirt and mug I wanted).
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GjB
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Re: Mugs and T-Shirts
2018/05/07 11:09:25
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I opted for the black mug. I really like the Cakewalk by BandLab logo. The bakers are hard at work designing a yellow one.
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Pragi
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Re: Mugs and T-Shirts
2018/05/07 21:32:31
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Got a message last week that my coffee mug is shipped.
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fireberd
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Re: Mugs and T-Shirts
2018/05/16 14:23:42
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Has anyone actually received anything? Its been several weeks (probably close to 3) since they acknowledged my choices for a T-Shirt and Mug. I got a satisfaction survey for my "ticket" but even that has been a while ago.
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Pragi
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Re: Mugs and T-Shirts
2018/05/16 14:27:16
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fireberd
Has anyone actually received anything? Its been several weeks (probably close to 3) since they acknowledged my choices for a T-Shirt and Mug. I got a satisfaction survey for my "ticket" but even that has been a while ago.
No coffee mug which reached here. Think that Bandlab is shipping via ship (hehe) and that it takes 4 weeks, til the workflow enhancer arrives .
post edited by Pragi - 2018/05/16 22:30:27
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