Noel, Brandon and Seth....while you're here....

Katie_Katie


Noel, Seth and Brandon:
While “lurking” this forum with my morning coffee, I noted the number of post by you.  Impressive. 
 
I have exhibited both apologist and critic traits in my previous posts – In one of my previous posted I stated that if Cakewalk did not take note of the information provided in this forum then I would consider them managerially inept.  You have obviously countered that statement.
 
Today I am just frustrated.  So this is a frustration post. 
 
But before I get to that, I want to thank you for being here, meaning that you take the time to read and post interesting and helpful information.  I also noted that you both have posted assertive replies when needed (my opinion) to some seemingly inane accusations, titles and posts. 
I don’t recall many user forums where the management actually posts.  They open themselves up to a lot of aggravation – and they know that going in.  It takes some mettle to do that.  Bravo.
 
Ok, the frustration part of my post.
I also noted, while lurking, the numerous inferences to items in the next patch such as , “That is in X1b”, or “Well, I talked to xyz and they said it is in the next patch”, and other similar inclusion statements for the next release.
 
So, here is my request based on my frustration.
 
Are you open to providing a list of fixes planned for X1b?  
or
Are you open to providing a list of known problems?   
 
It’s that simple – just a list.  I would be much less frustrated to know that whatever glitch or non-function I encounter is being addressed or known.  Yes, I could go through the multitude of posts and cull some of the things, but not as easily as you nor as accurate. 
 
Perhaps it is a corporate no-no for you to do so.  If that is the case, well, I’ll just deal with that.  But, at least I asked.
Thanks for your time.

I'm in the same boat, however, I'm a musician, not a studio owner.

I wouldn't expect to hear any details on X1b prior to it's release, however, Seth did mention in a thread that there are "fixes" and "enhancements".

Personally, I'm at 8.5.3 and have not yet upgraded to X1, and will not, until I hear how things are in X1b.

In my mind, X1 doesn't exist for me until after X1b is released late Feb, or early March.

If I ran a studio and was running 8.5.3, I would have planned on waiting 4 - 6 months after X1 became stable before employing it to make a living.  I don't mean any disrespect, but I've read comments by other serious studio people using all different DAWs including Sonar, PT, Logic, Cubase, etc. who rarely jump on the latest upgrade of whatever software they are using until they have down time, and they are comfortable that the new release is stable.

MHO.

vespesian


How about a "known issues" list as a sticky, in the forum, instead of using the b-word. Fxpansion does it. Helps to assure the customer that management 'gets' it.

Zyler Vega [Cakewalk
]

Hi Katie (and everyone!),

First let me introduce myself:  My name is Zyler and I'm the Product Manager for X1b.
I also worked on X1 and the X1a patch.

Thanks for your post - I understand that you and many other users are anxiously awaiting the next patch and I want you to understand that some of us are definitely listening (well, reading) and have been hard at work on X1b.

In many ways SONAR X1 was a major upgrade from 8.5 and with it came new issues.  The X1a patch addressed many of these issues as soon as possible, but with X1b we have had the time to listen to our customers - from these forums, problem reports, Customer and Technical Support calls, distributors, etc.  We want every type of user to have a good experience with SONAR and ultimately find themselves able to make music without roadblocks.

I'll soon be starting a new thread for X1b information, but in the meanwhile I can say that we have been spending a lot of time on things like AudioSnap, Snap Settings, V-Vocal, Surround Sound, Console View Narrow Strips, and many smaller or unrelated issues.

I hope this helps!
And keep an eye on the stickies section of the forum, that’s where I’ll drop the X1b thread.

Best,
-z

Zyler Vega [Cakewalk
]

Hi Katie (and everyone!),

First let me introduce myself:  My name is Zyler and I'm the Product Manager for X1b.
I also worked on X1 and the X1a patch.

Thanks for your post - I understand that you and many other users are anxiously awaiting the next patch and I want you to understand that some of us are definitely listening (well, reading) and have been hard at work on X1b.

In many ways SONAR X1 was a major upgrade from 8.5 and with it came new issues.  The X1a patch addressed many of these issues as soon as possible, but with X1b we have had the time to listen to our customers - from these forums, problem reports, Customer and Technical Support calls, distributors, etc.  We want every type of user to have a good experience with SONAR and ultimately find themselves able to make music without roadblocks.

I'll soon be starting a new thread for X1b information, but in the meanwhile I can say that we have been spending a lot of time on things like AudioSnap, Snap Settings, V-Vocal, Surround Sound, Console View Narrow Strips, and many smaller or unrelated issues.

I hope this helps!
And keep an eye on the stickies section of the forum, that’s where I’ll drop the X1b thread.

Best,
-z

pbognar

I'm in the same boat, however, I'm a musician, not a studio owner.

I wouldn't expect to hear any details on X1b prior to it's release, however, Seth did mention in a thread that there are "fixes" and "enhancements".

Personally, I'm at 8.5.3 and have not yet upgraded to X1, and will not, until I hear how things are in X1b.

In my mind, X1 doesn't exist for me until after X1b is released late Feb, or early March.

If I ran a studio and was running 8.5.3, I would have planned on waiting 4 - 6 months after X1 became stable before employing it to make a living.  I don't mean any disrespect, but I've read comments by other serious studio people using all different DAWs including Sonar, PT, Logic, Cubase, etc. who rarely jump on the latest upgrade of whatever software they are using until they have down time, and they are comfortable that the new release is stable.

MHO.